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Stay away from American Home Shield

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SM

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Jul 7, 2004, 6:47:22 PM7/7/04
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Another message about being taken by an insurance company (American
Home Shield - AHS) ...

My husband and i bought a condo that had some old appliances and
thought that purchasing an appliance insurance would help us defer
unforseen expenses in the event of an appliance faliure. This is where
we went wrong.

When our AC stopped working 2 months ago, we called them with a
service request.

1. the contractors they assigned to us, never showed up! they kept
making appointments and then nothing. this went on for 3 weeks!
(in comparison, when we called an independent company, a technician
from their company was ready to come out the next morning)

2. we had to keep calling AHS to tell them that the contractor was not
sending a technician and had to fially request that they assign us a
new contractor

3. a technician from the new contractor came and told us that the
damage we had would not be covered by AHS and that we needed to pay
him for his visit (5 times the theoretical service charge of $45) and
sort it out later with AHS

4. when we spoke with AHS they informed us that they were not going to
cover our repairs because the unit had not been maintained properly --
it said nothing of this on the report that the technician had left
with us. They said this was the analysis provided to them by the
contractor (different than what had been provided to us!).

So, basically it is our word against their assumptions. We are in the
hole over $2000 and are NEVER going to use this company.

MAG

unread,
Jul 7, 2004, 6:55:48 PM7/7/04
to
In article <3889f2a8.04070...@posting.google.com>,
sany...@hotmail.com says...
(sad story snipped)

> So, basically it is our word against their assumptions. We are in the
> hole over $2000 and are NEVER going to use this company.
>
This is par for the course with AHS (based on my own experiences, as
documented in this newsgroup previously, and several other stories I've
seen here).

For the record, I was pretty happy with them years ago, but of late they
do not seem to be a good deal.

The best thing to do is bank the amount of money you would spend on the
warranty each year in a household repair account.

But I do wonder: why did the guy try to charge you for 5 times the
service charge fee? If it won't be covered by AHS, that's their call,
but it should not cost you more than the service charge for him to give
an opinion. I hope you didn't pay him... unless of course he was the
independent contractor and not affiliated with AHS. I have found that
the decent contractors won't work for AHS, since AHS forces them to cut
too many corners.

Marc

Joseph Meehan

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Jul 7, 2004, 8:24:22 PM7/7/04
to
SM wrote:
...

>
> So, basically it is our word against their assumptions. We are in the
> hole over $2000 and are NEVER going to use this company.

For the most part, it would be good never to use any such insurance.
Let's face facts, they are all in the business of making money by charging
you more than it cost them to run their business and the cost of all the
payouts they are going to have for you.

Most people are going to pay more in than they receive back, enough more
to pay all the cost and profit of the insurance company.

For some people that added cost is worth the secure feeling, for them,
let's hope they choose a better company.

--
Joseph E. Meehan

26 + 6 = 1 It's Irish Math

American Mechanical

unread,
Jul 7, 2004, 9:15:36 PM7/7/04
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"SM" <sany...@hotmail.com> wrote

<snip>

> 4. when we spoke with AHS they informed us that they were not going to
> cover our repairs because the unit had not been maintained properly --
> it said nothing of this on the report that the technician had left
> with us. They said this was the analysis provided to them by the
> contractor (different than what had been provided to us!).

First off, home warranty companies are a scam. Second, just out of
curiosity - how often did you have the unit professionally maintained?

- Robert

Richard J Kinch

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Jul 8, 2004, 2:20:51 AM7/8/04
to
SM writes:

> My husband and i bought a condo that had some old appliances and
> thought that purchasing an appliance insurance would help us defer
> unforseen expenses in the event of an appliance faliure.

Sometimes con victims are innocent. More often they are suckered by the
thought that they were getting something for nothing.

The Brooklyn Bridge is not for sale, and appliance failure is not an
insurable risk. It is not like you just picked the wrong company.

Richard J Kinch

unread,
Jul 8, 2004, 2:24:38 AM7/8/04
to
Joseph Meehan writes:

> Let's face facts, they are all in the business of making money by
> charging you more than it cost them to run their business and the cost
> of all the payouts they are going to have for you.

No, they are in the business of collecting up-front from every sucker, and
delivering to all those who never make a claim, and ignoring everyone else.

TURTLE

unread,
Jul 8, 2004, 2:50:54 AM7/8/04
to

"SM" <sany...@hotmail.com> wrote in message
news:3889f2a8.04070...@posting.google.com...

This is Turtle.

Well all I can say is get in line for the Bitching Department about AHS and
others. You and about 200,000 others have been had by them this year alone and
you are just going to have to just get over it and not fool with them or the
other Scam insurance company any more. Your probley the 200,001 th sucker they
have Zipped this year alone.

In the HVAC Business you can tell the Crooks, Scammer, and rip off artist by if
they will do the HVAC work for American Home Shield or not. 99% of all
Respectiable HVAC contractor will not work for AHS and most of the other Scam
Artist Insurance companys.

Sorry to hear it and I am truely Sorry for your losses , but Them's the Gritts.

TURTLE


---
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TURTLE

unread,
Jul 8, 2004, 2:53:41 AM7/8/04
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"MAG" <nobody@nowhere> wrote in message
news:fa7e5c0680b52cec...@news.teranews.com...

> In article <3889f2a8.04070...@posting.google.com>,
> sany...@hotmail.com says...
> (sad story snipped)
> > So, basically it is our word against their assumptions. We are in the
> > hole over $2000 and are NEVER going to use this company.
> >
> This is par for the course with AHS (based on my own experiences, as
> documented in this newsgroup previously, and several other stories I've
> seen here).
>
> For the record, I was pretty happy with them years ago, but of late they
> do not seem to be a good deal.
>
> The best thing to do is bank the amount of money you would spend on the
> warranty each year in a household repair account.
>
> But I do wonder: why did the guy try to charge you for 5 times the
> service charge fee?

This is Turtle.

Crooks Work with Crooks. I think it is a Team Approach thing.

Mike J

unread,
Jul 8, 2004, 8:24:02 AM7/8/04
to
Well,

Just think, $300/year to cover house full of old appliances, roof,
HVAC, plumbing, structural defects, etc, etc etc

They would have to be charging $400/month for a year to break
even. You know it just can't be legit business.....

M


"SM" <sany...@hotmail.com> wrote in message
news:3889f2a8.04070...@posting.google.com...

The Ranger

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Jul 8, 2004, 9:30:41 AM7/8/04
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Mike J <brown...@yahoo.stopthespam> wrote in message
news:C1bHc.43725$%_6.39613@attbi_s01...
[snip]

> They would have to be charging $400/month for a year
> to break even.

How did you come up with that number of "$400/month for a year to
break even?"

The Ranger


Help us AHS

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Jun 22, 2022, 12:15:04 AM6/22/22
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We are going through the same thing at the moment. We have had them for 6 years . The contractors are horrible or they do not show up for the job. They gave me someone for my dryer and when I called to make an appt the company was out of business! This has been the worst and biggest waste of money.

--
For full context, visit https://www.homeownershub.com/maintenance/stay-away-from-american-home-shield-535608-.htm

Cathryne in NC

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Jul 12, 2022, 1:45:03 AM7/12/22
to
Same here they have covered nothing cist a lot plus you pay over 100 service fee for someone useless to come out and tell you NOTHING IS COVERED EVEN WITH THEIR COVERS EVDRTTHING PLAN SUE SUE SUE THESE FILTHY THIEVES THERE IS A CLASS ACTION AGAINST THEM JOIN. IT plz

Cathryne

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Jul 12, 2022, 5:31:53 PM7/12/22
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There are currently 3 class action suits against AMERICAN HOME SHIELD I ENCOURAGE ALL TO SIGN UP YOU WONT GET MUCH BUT WE WILL HAVE THE SATISFACTION OF RUNNING THESE GRIFTERS OUT OF BUSINESS AND SAVING COUNTLESS OTHERS
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