Dell Nero SyncUp program

[LRES...@aol.com]

I'm trying to uninstall this software from my PC but it's a beast. The Control Panel uninstall does not work. I keeping getting a "Please wait while Windows configures SyncUp" message which just goes on for eternity.
Any other suggestions ?

Gary

[Paul]

The Dell forums suggest Revo for un-installation.

http://en.wikipedia.org/wiki/Revo_Uninstaller

The cleanup is several steps.

1) Control Panel uninstall.
2) Revo Uninstaller
3) Remove the four SyncUp folders from the
four respective Windows 7 Libraries.

But that probably won't clean every last remnant from the registry.
It's possible file associations will remain screwed up. You can
edit them one at a time and use the "Default" button to correct
them.

*******

I could find this download on the Nero site. I used this
as an approximation to the mess you're in. I ran this under
WINE program loader in Linux (in a virtual machine), to get
at the installer files.

http://ftp22.nero.com/install10/prq/sy/nc/up/syncup/syncup.exe

That is 159,592,568 bytes in size, and when run, it creates
a 556MB folder (still not installed yet). In the applications
section, it shows these folders.

bdcore
controlcenter
controlcenterhelpchm
corecomponents
dellmobilesync (Android server...)
moviethemebase
syncupmediamanagerhelpchm
update (phone home to Nero for updates)

I expect, if and when you get it un-installed, you'll lose
whatever functions those supported. It implies it has a
"Control Center" and a "Media Manager".

I did manage to bring one of the .chm files back to Windows,
and this is what I got. There is no help for uninstalling,
repairing or anything else in here. This is a screenshot
of the help dialog.

http://imageshack.us/a/img850/8761/wnm.gif

*******

I did find a couple other completely useless links.
The first one is interesting, in that the dialogs depicted on
the page, aren't really from SyncUp at all. And the whole
thing was just thrown together to sucker you into downloading
their tool. Anyone who honestly wanted to help you, would
have taken a picture of the "real thing".

http://www.wiseuninstaller.com/Uninstall-SyncUp-191092.html

This link, while pretending to be "General", seems
to be for removing the Nero burning suites. It has
.cfg files inside, for several versions of Nero burning
ROM or whatever. I don't see any evidence this has anything
to do with the nasty SyncUp.

http://ftp6.nero.com/tools/General-CleanTool.zip

Try Revo Uninstaller and see what it can do.

*******

If it was me, I would do a System Image of C: before
doing anything else. But that's just my (amateur) approach.
I only got in serious trouble once with Windows 7, where I
actually needed that backup, so the laptop would boot
again :-) System Image is available in Windows 8, but
is hidden a little bit. You also need to burn the boot
CD for that, if you haven't made one already (that's so you
can restore C: when the computer won't boot).

I wish I could have located an InstallShield uninstaller
file, as evidence it could be uninstalled, but a check
through that folder full of crap, didn't reveal anything
of interest.

Paul

[LRES...@aol.com]

Thanks Paul !!