Problem is, I cannot scan above 600dpi. The option IS there to select a
higher resolution, but when i try to scan at that resolution it tells me not
enough virtual memory, OR sometimes it says not enough hard drive space.
The photo is small, wallet sized. I have 32 gb FREE space on the drive, and
I even went in and adjusted virtual memory settings as high as they will go
and still get the same message. I know for a fact that a wallet sized photo
scanned at 1200 dpi or greater is not going to be bigger than 32 gb. Any
ideas?
> Thank you for contacting Lexmark.
>
> Scanning an image at 150 dpi and printing it at 2400 by 1200 will produce
a
> photo quality printout. The higher the scanning dpi, the more amounts of
> physical memory (Ram) you will need. This is because it enlarges the
> picture as well as the file size. It does not give the picture a better
> 'finished' resolution. For example, scanning at 2400 dpi on an 8-inch x
> 10-inch picture can increase the actual image size upwards of 10 times
> along with its file size. That would be a 6-foot x 8-foot picture.
> Needless to say your 8 x 10 is now a life-size portrait. Obviously the
> printer does not use paper large enough to contain an image of this
> proportion. This is a comparison using the normal 75 or 150 dpi for
scans.
>
> Try the following: When scanning, a preview will come up. This will show
a
> file size of your current scan. You can move the dpi up and down to see
the
> size of the file before it is scanned. We recommend that you have at
least
> 2.5 times more 'free' memory (Ram) than what is stated for the file size.
> Also it is advised that if you want to scan at this dpi, you may want to
> increase your virtual memory to 1.5 times the size of the finished scan?s
> file size. Again this would require much more free space on your hard
> drive as your setting aside an extra amount of space that will be looked
at
> as "virtual" ram. This will not be used for anything other than the swap
> file. (For help with that you will need to contact Microsoft or your PC
> manufacturer, as a problem in swap file size could result in Windows not
> performing correctly).
>
> If you need assistance with changing dpi settings for the printer rather
> than the scanner, let us know.
>
> If you have any more questions or concerns, please contact me at your
> convenience and I will be happy to assist you. (If I am not available,
> another representative will reply to you as soon as possible.) To respond,
> please select "Reply" in your e-mail software, and be sure that the past
> e-mail is included in this reply.
>
> [AOL Users: In order to include the previous e-mail, you must highlight it
> with your mouse when you are replying.]
>
> If you need to reply, please be sure to include in your message all
> information from prior e-mail messages & replies. If your e-mail client
> automatically deletes prior e-mail thread information, it will cause a
> delay while we look up your support history. If this is the case you may
> want to save the old e-mails as attachments and attach them to the current
> e-mail.
>
> Sincerely,
> Biji
> Lexmark eSupport Team
> http://support.lexmark.com
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