Help uninstalling Backup Buddy Flashpack Please?

[JR]

I recently installed JackFlash and discovered that I had already installed
Backup Buddy Flash FlashPack into my Flash RAM in the past. When I
runJackFlash it says I need to uninstall "FlashPro" because the two products
are uncompatible. Problem is, after I install and run the
BBFlashUninstaller program, I still get the error message in JackFlash.
Apparently there are some files that are still hanging around in Flash.
Would greatly appreciate any advice that anyone can render. I wrote both
BackupBuddy and
JackFlash support a few days ago but did get reply. -Jim

[dtop]

Many programs leave behind a database even after you uninstall them. You should
download DB Cleaner to see what you still have hanging around. There might be
some sort of a conflict between DBs. This is just a guess as to cause on my
part so take the advise for what it's worth! Dan

[Brayder]

BBFlashUninstaller does not restore your device to the original state. There are
two different solutions to this problem:

1. Use the FPUninstall.prc to completely remove it. FPUninstall is a FlashPro
tool.
2. Reflash the OS on your device. This option is quite quick (~10 min) and
BackupBuddy will prove useful once again!

Depending on the OS you have on your device you can download the necessary files
from:

http://www.palm.com/support/upgrade/
or
http://www.palm.com/support/upgrade/revert-engl.html

Regards,
Brayder Technologies Inc.