Blank screen after hotsync

Andre Uys

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Feb 17, 2002, 11:00:46 AM2/17/02

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I just recently installed Documents to go on my laptop, all worked fine.
Installed on my home PC and HotSync started acting up.

I have since disabled the Documents To Go conduit, and it now syncs again,
but after the sync, the screen remains blank until I hit one of the
shortcuts (Home bottom)

Also disabled the DocsToGo mail conduit on my home pc (Using Lotus Notes on
Laptop and OE 6 on home pc)

The sync takes, and all works fine, but it is supposed to go back to the
HotSync screen.

Using a Palm M505

Any suggestions

Thanks

Edward Quan

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Feb 17, 2002, 3:15:09 PM2/17/02

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What does the Hotsync log say ?

Any errors ?

Regards

Edward

Andre Uys

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Feb 18, 2002, 9:00:24 AM2/18/02

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Edward,
No errors in the log file as below

Thanks for your input
Andre

HotSync operation started 02/18/02 07:45:52
DataViz Mail - sync configured to Do Nothing
DataViz Mail - sync configured to Do Nothing
OK Date Book
OK Address Book
OK To Do List
OK Memo Pad
OK Note Pad
OK Ultrasoft Money
OK Expense
TimeCopy: host 2002/02/18 07:46:43, palm 2002/02/18 07:47:21, diff: -38s
OK TimeCopy
OK Mobile Application Link
Documents To Go - sync configured to Do Nothing.
-- Backing up db POMOAccountsDB to file
C:\Palm\UysA\Backup\POMOAccountsDB.PDB
-- Backing up db POMOCategoryDB to file
C:\Palm\UysA\Backup\POMOCategoryDB.PDB
-- Backing up db POMOMemorizeDB to file
C:\Palm\UysA\Backup\POMOMemorizeDB.PDB
-- Backing up db POMORegisterDB to file
C:\Palm\UysA\Backup\POMORegisterDB.PDB
-- Backing up db POMOTypeListDB to file
C:\Palm\UysA\Backup\POMOTypeListDB.PDB
-- Backing up db Saved Preferences to file
C:\Palm\UysA\Backup\Saved_Preferences.PRC
-- Backing up db Temperature to file C:\Palm\UysA\Backup\Temperature.PDB
OK System
HotSync operation complete 02/18/02 07:50:33

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Edward Quan

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Feb 18, 2002, 1:09:37 PM2/18/02

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Try soft reset - if that doesn't work hard reset ?

Regards,

Edward

Andre Uys

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Feb 18, 2002, 3:49:37 PM2/18/02

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Thanks Edward,

I tried all three resets.

The hard reset worked for two sync's and then it was back to square one.

Any other suggestions.

Thanks

Andre

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Andre Uys

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Feb 18, 2002, 4:34:44 PM2/18/02

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Just installed the Palm FATFS Update. Although this update did not make a
difference with the card access speed, i sync ok now.....

Interesting.......

Andre
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Edward Quan

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Feb 18, 2002, 5:26:10 PM2/18/02

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Hmm ... don't ask me why that would work !

Regards,

Edward

WPZ

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Feb 20, 2002, 1:43:47 AM2/20/02

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"Andre Uys" <and...@hotmail.com> wrote in message news:<4sQb8.2233$Q9.11...@twister.kc.rr.com>...

I had the same problem, and found a hint that this was caused by
an app not responding properly to the hotsync signal (some PalmOS
internal workings I'm not familiar with). Anyway, the hint was ok:
disable - i.e. remove - TimeSync (the add-on that comes with
BackupBuddy).
Try that, perhaps it's the same in your case!
///Walter

Saber J-X

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Mar 4, 2002, 12:00:19 AM3/4/02

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Mine did the same thing even after a hard reset and a new user name so
nothing would load on it (yes the screen was blank with no software loaded
on it) . Called palm and they sent me a replacment.

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