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Touchscreen on Tungsten E2 is off

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Lefty39

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Oct 26, 2009, 8:50:25 PM10/26/09
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When I touch the screen, there is a difference between where I touch
and where the Palm thinks I've touched. I've tried resetting the
Touchscreen under Prefs but it doesn't make any difference. It is only
a serious problem if I try to bring up the "keyboard" by touching the
ABC icon at the bottom left of the screen. I am unable to touch low
enough to bring up either the alphabetic or numeric keyboard. If I
want to adjust the screen brightness I need to touch about 1/8" below
the icon. That shows how far off the digitizer is but I can't figure
out how to adjust it beyond Touchscreen under Prefs, which doesn't
help. TIA for any suggestions on how to fix this.

Benjamin

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Oct 27, 2009, 2:04:19 PM10/27/09
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Common problem. This is due to the plastic screen on the E2 and TX.
Sorry. You either have to put up with it or buy a new Palm. I
recommend one with a glass screen as they don't get this problem.

Bill Leary

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Oct 27, 2009, 10:13:07 PM10/27/09
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"Lefty39" <dile...@gmail.com> wrote in message
news:8d963954-fe1d-4e65...@b25g2000prb.googlegroups.com...

I had the same problem for about a half day on my E2. Recalibration
wouldn't work, it was too far off. A soft reset didn't work.

I fixed it as follows, though I can't guarantee that all these steps were
actually necessary:

1. Backed up.
2. Did a hard reset
3. Did a cradle reset
4. Restored.

I did both 2 and 3 more because I was annoyed than because I thought it
really needed both. Perhaps one or the other would have done it. When I
got to the calibration step from the resets, it worked the first time. And
it's been working OK since then.

What seemed to have triggered the problem was leaving it in my car overnight
in 34 degree F. When I tried it in the morning, it was off alignment and
never got back on even after it warmed up.

- Bill

Lefty39

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Oct 28, 2009, 12:57:05 PM10/28/09
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On Oct 27, 7:13 pm, "Bill Leary" <Bill_Le...@msn.com> wrote:
> "Lefty39" <diler...@gmail.com> wrote in message

Many thanks for the constructive suggestion. I'll try your solution.

Lefty

Lefty39

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Oct 28, 2009, 12:58:15 PM10/28/09
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If Bill Leary's suggested fix (further down in the thread) doesn't
help I'll just live with it. Thanks.

Benjamin

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Oct 28, 2009, 7:09:26 PM10/28/09
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We support the E2 where I work. When this happens, we recommend
replacing the units, living with it, or sending it out for repair. The
one repair place (not sure the name of it) will put glass screens in.
The guy who tried that had good luck.

Lefty39

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Oct 29, 2009, 12:41:54 PM10/29/09
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Thanks for the input.

Tony Toews [MVP]

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Nov 3, 2009, 12:35:26 AM11/3/09
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"Bill Leary" <Bill_...@msn.com> wrote:

>What seemed to have triggered the problem was leaving it in my car overnight
>in 34 degree F.

Uh oh. Could be a problem for me if I ever leave it outside. We're down to 20 F at
night now.

Tony (Canadian)
--
Tony Toews, Microsoft Access MVP
Tony's Main MS Access pages - http://www.granite.ab.ca/accsmstr.htm
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For a free, convenient utility to keep your users FEs and other files
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Bill Leary

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Nov 3, 2009, 8:24:39 AM11/3/09
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"Tony Toews [MVP]" <tto...@telusplanet.net> wrote in message
news:r8gve5p5e1uirobr7...@4ax.com...

> "Bill Leary" <Bill_...@msn.com> wrote:
>
>>What seemed to have triggered the problem was leaving it in my car
>>overnight
>>in 34 degree F.
>
> Uh oh. Could be a problem for me if I ever leave it outside. We're down
> to 20 F at
> night now.

I'd left my other Palms in the cold before and the only result was that the
screen was slow to respond to the stylus until they warmed up a bit.

In this case, I noticed it on the car seat as I got in the car, dropped it
in my coat pocket, and drove to work. About a ten minute drive. When I got
in the office, wherever I touched it the action occurred a bit above it. In
Memos, for example, it kept selecting the line above the one I wanted. I
left it to warm up on my desk, but by noon it was still off. So I tried the
reset tricks. From other comment on here, I'm gathering that I was lucky it
worked.

- Bill

Tony Toews [MVP]

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Nov 3, 2009, 3:20:12 PM11/3/09
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"Bill Leary" <Bill_...@msn.com> wrote:

>In this case, I noticed it on the car seat as I got in the car, dropped it
>in my coat pocket, and drove to work.

Mine is always in my shirt pocket. Indeed the first thing I ever do when selecting a
shirt is to see if it easily fits. I also don't wear tshirts, etc. So actually I
should never have to worry about this problem.

Tony

Bill Leary

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Nov 3, 2009, 4:03:10 PM11/3/09
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"Tony Toews [MVP]" <tto...@telusplanet.net> wrote in message
news:i241f59n452455k1q...@4ax.com...

> "Bill Leary" <Bill_...@msn.com> wrote:
>>In this case, I noticed it on the car seat as I got in the car, dropped it
>>in my coat pocket, and drove to work.
>
> Mine is always in my shirt pocket. Indeed the first thing I ever do when
> selecting a
> shirt is to see if it easily fits. I also don't wear tshirts, etc. So
> actually I
> should never have to worry about this problem.

I've had bad luck with shirt pockets. The work I do (day-job and hobby)
involves bending over too much. I've dropped or nearly dropped them too
many times. I usually keep mine in my front pants pocket, but I'd actually
used it in the car that time. I had directions and a map on it, so it was
on the seat when I wasn't actually reading one or the other. When I got out
of the car, I just forgot it.

- Bill

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