Google Groups no longer supports new Usenet posts or subscriptions. Historical content remains viewable.
Dismiss

Palm IIIc Screen Problem

0 views
Skip to first unread message

M. Prindle

unread,
Aug 13, 2000, 3:00:00 AM8/13/00
to
Hello,

I have a question about a IIIc. One of the local shops in the area has
a IIIc forsale, but the screen is broke on it. The Palm seems to work,
but the screen is SOOOO dimm that it is not usable. The brightness can
be turned all the way up and there is no noticable difference in the
screen. Looking at the case I cant see any physical damage to it. The
palm does look pretty new since the screen has very few scratchs on it.

I have tried a soft reset and a hard reset on it, but nether of em seems
to work. I talked to the manager of the store and he told me when they
got it the palm worked like a charm.

I was wondering if there's any thing else yall can recommend? Do you
think the connector for the screen could have messed up? I might be
able to buy the palm from him cheap if I think it can be fixed.

Any suggestions would be great. Ya can respond here, but I would like
it if you could respond via e-mail at <mpri...@email.com>.

Thanks,

M. Prindle
When you reply the correct e-mail address will be provided
--------
Oxymoron - Microsoft Works

Joseph Clarke

unread,
Aug 13, 2000, 3:00:00 AM8/13/00
to
Have you replaced the batteries? I wouldn't think you would get much of a
discount if you purchased the unit. From what I understand, Palm will
replace the demo unit for them. I believe standard markup for the units
are 15%, so they probably wouldn't give any more than 15% off. And of
course, taking it apart yourself could void a warranty.

Joseph


"M. Prindle" <mpri...@email.notreal.com> wrote in message
news:mprindle-D46098...@news.earthlink.net...

Gunter A.

unread,
Aug 13, 2000, 3:00:00 AM8/13/00
to
"Joseph Clarke" <jvcl...@home.com> wrote in message
news:PgCl5.6617$P4.4...@news1.rdc1.az.home.com...

> Have you replaced the batteries? I wouldn't think you would get much of
a

How to replace the batteries of a IIIc? ;-)

Gunter


Joseph Clarke

unread,
Aug 13, 2000, 3:00:00 AM8/13/00
to
Right you are.. forgot about that. Is it possible that battery isn't
charging?

Joseph


"Gunter A." <albr...@yahoo.com> wrote in message
news:8n6sdd$7sj15$1...@ID-39660.news.cis.dfn.de...

M. Prindle

unread,
Aug 13, 2000, 3:00:00 AM8/13/00
to
In article <PgCl5.6617$P4.4...@news1.rdc1.az.home.com>, "Joseph
Clarke" <jvcl...@home.com> wrote:

>Have you replaced the batteries? I wouldn't think you would get much of
>a

>discount if you purchased the unit. From what I understand, Palm will
>replace the demo unit for them. I believe standard markup for the
>units
>are 15%, so they probably wouldn't give any more than 15% off. And of
>course, taking it apart yourself could void a warranty.

Hello,

You cant replace the batteries. The IIIc has rechargeable Lithium<sp?>
batteries that, I think, are not user replaceable.

jmg918

unread,
Aug 13, 2000, 3:00:00 AM8/13/00
to
This may sound too simple, but I wonder if the IIIc has a "software" (on
screen) contrast slider bar like the V. If it does not have a contrast
wheel on the back of the unit it probably is software controlled. I have
not seen a IIIc firsthand, so this is just a guess. Maybe something to
check however. The slider could be just at a low setting.

Mike G.
jmg...@hitter.net

M. Prindle <mpri...@email.notreal.com> wrote in message
news:mprindle-D46098...@news.earthlink.net...
> Hello,
>
> I have a question about a IIIc. One of the local shops in the area has
> a IIIc forsale, but the screen is broke on it. The Palm seems to work,
> but the screen is SOOOO dimm that it is not usable. The brightness can
> be turned all the way up and there is no noticable difference in the
> screen. Looking at the case I cant see any physical damage to it. The
> palm does look pretty new since the screen has very few scratchs on it.
>
> I have tried a soft reset and a hard reset on it, but nether of em seems
> to work. I talked to the manager of the store and he told me when they
> got it the palm worked like a charm.
>
> I was wondering if there's any thing else yall can recommend? Do you
> think the connector for the screen could have messed up? I might be
> able to buy the palm from him cheap if I think it can be fixed.
>
> Any suggestions would be great. Ya can respond here, but I would like
> it if you could respond via e-mail at <mpri...@email.com>.
>
> Thanks,
>

Eddie Butcher

unread,
Aug 14, 2000, 3:00:00 AM8/14/00
to
In article <8n6r99$1d2i$1...@news.hitter.net>, Jmg918 wrote:
> If it does not have a contrast
> wheel on the back of the unit it probably is software controlled.
>
Yes. Hold down the power button as you might to turn on the backlight.
A brightness slider appears.

--
Eddie
Remove XXX to reply by e-mail


M. Prindle

unread,
Aug 17, 2000, 3:00:00 AM8/17/00
to
In article <PFCl5.6622$P4.4...@news1.rdc1.az.home.com>, "Joseph
Clarke" <jvcl...@home.com> wrote:

>Right you are.. forgot about that. Is it possible that battery isn't
>charging?
>
>Joseph
>

I can barly see the screen, but it apears the battery meter is full....

Mark Huie

unread,
Aug 17, 2000, 8:18:58 PM8/17/00
to
In article <mprindle-D46098...@news.earthlink.net>,

M. Prindle <mpri...@email.com> wrote:
>I have a question about a IIIc. One of the local shops in the area has
>a IIIc forsale, but the screen is broke on it. The Palm seems to work,
>but the screen is SOOOO dimm that it is not usable. The brightness can
>be turned all the way up and there is no noticable difference in the
>screen. Looking at the case I cant see any physical damage to it. The
>palm does look pretty new since the screen has very few scratchs on it.
>
>I have tried a soft reset and a hard reset on it, but nether of em seems
>to work. I talked to the manager of the store and he told me when they
>got it the palm worked like a charm.

What do you mean that neither seems to work? Does it reset?

>I was wondering if there's any thing else yall can recommend? Do you
>think the connector for the screen could have messed up? I might be
>able to buy the palm from him cheap if I think it can be fixed.

Are you able to take the thing apart?

The first thing I would do is to make sure the backlight is indeed
working (albeit poorly). Is there _any_ light when you turn it on?
(try this in a dark room, of course).

If there is no light, then it could be a number of things- connection,
step up transformer, flourescent (sp?) tube, etc. This is where it is
nice to be able to take the thing apart and wiggle the connectors (the
power to the backlight is the two thick wires along the edge of the case),
put your ear up to the thing and listen for a difference in pitch in
noise at different contrast levels (don't shock yourself), etc.

Now, if there is light, but the difference between lit and unlit pixels
is really small, it may be that the _contrast_ got messed up (as opposed
to the backlight level which is adjusted by holding down the power
button until the adjustment box comes up).

The contrast for the screen is set at the factory. You can either
take the thing apart, or peel off the sticker on the back of the Palm
and adjust the screw behind the hole you find there to adjust it yourself.

I hope this helps.

-mark

M. Prindle

unread,
Aug 18, 2000, 3:00:00 AM8/18/00
to
In article <8nhvdi$mfm$1...@slb1.atl.mindspring.net>, mh...@netcom.com
(Mark Huie) wrote:

>In article <mprindle-D46098...@news.earthlink.net>,
>M. Prindle <mpri...@email.com> wrote:
>>I have a question about a IIIc. One of the local shops in the area has
>>a IIIc forsale, but the screen is broke on it. The Palm seems to work,
>>but the screen is SOOOO dimm that it is not usable. The brightness can
>>be turned all the way up and there is no noticable difference in the
>>screen. Looking at the case I cant see any physical damage to it. The
>>palm does look pretty new since the screen has very few scratchs on it.
>>
>>I have tried a soft reset and a hard reset on it, but nether of em seems
>>to work. I talked to the manager of the store and he told me when they
>>got it the palm worked like a charm.

>What do you mean that neither seems to work? Does it reset?

Yes it does reset, but it is not fixing the problem.

>>I was wondering if there's any thing else yall can recommend? Do you
>>think the connector for the screen could have messed up? I might be
>>able to buy the palm from him cheap if I think it can be fixed.
>
>Are you able to take the thing apart?

I should be able to I have not tried yet because I was affaid I was
going to void the warranty on it, but I cant find the recepit for it and
palm wont honer the warranty w/o it.


>I hope this helps.

Yes those are very helpfull suggestions. I will post an update if I
find anything out.

Thanks for the help,

Sean Hardiman

unread,
Aug 20, 2000, 12:46:49 AM8/20/00
to
On Fri, 18 Aug 2000 23:18:17 GMT, "M. Prindle"
<mpri...@email.notreal.com> wrote:

FWIW, I've got the same problem. My Palm IIIc's screen just decided
to stop working all of a sudden. The screen is very dark, almost like
looking at the screen with a black piece of semi-transparent plastic
over it. This machine is barely *two* months old, and has spent all
of that time encased in a Rhinoskin Titanium Hardcase - I am not
impressed, as this is a manufacturing defect that developed for no
good reason. Oh well, ship it back, get a new one. Hopefully they'll
have some in stock. That cross ship thing is a great idea, I must
admit.


>In article <8nhvdi$mfm$1...@slb1.atl.mindspring.net>, mh...@netcom.com
>(Mark Huie) wrote:
>

>>In article <mprindle-D46098...@news.earthlink.net>,
>>M. Prindle <mpri...@email.com> wrote:
>>>I have a question about a IIIc. One of the local shops in the area has
>>>a IIIc forsale, but the screen is broke on it. The Palm seems to work,
>>>but the screen is SOOOO dimm that it is not usable. The brightness can
>>>be turned all the way up and there is no noticable difference in the
>>>screen. Looking at the case I cant see any physical damage to it. The
>>>palm does look pretty new since the screen has very few scratchs on it.
>>>
>>>I have tried a soft reset and a hard reset on it, but nether of em seems
>>>to work. I talked to the manager of the store and he told me when they
>>>got it the palm worked like a charm.
>
>>What do you mean that neither seems to work? Does it reset?
>

>Yes it does reset, but it is not fixing the problem.
>

>>>I was wondering if there's any thing else yall can recommend? Do you
>>>think the connector for the screen could have messed up? I might be
>>>able to buy the palm from him cheap if I think it can be fixed.
>>
>>Are you able to take the thing apart?
>

0 new messages