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Help - Can not log in to Quicken sites
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Jeffrey
Dec 7, 2021, 10:02:39 AM12/7/21
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If any of you have access to the Quicken community can you log in?
I am unable to log in to any Quicken site.
I am getting "Invalid Credentials" when trying to log in.
This happening in all browsers.
I have cleared cache and cookies.
I have rebooted computer, modem and router.
It is only Quicken site that I am having trouble with.
Thanks
I am unable to log in to any Quicken site.
I am getting "Invalid Credentials" when trying to log in.
This happening in all browsers.
I have cleared cache and cookies.
I have rebooted computer, modem and router.
It is only Quicken site that I am having trouble with.
Thanks
John Pollard
Dec 7, 2021, 10:48:43 AM12/7/21
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On Tuesday, December 7, 2021 at 9:02:39 AM UTC-6, Jeffrey wrote:
> If any of you have access to the Quicken community can you log in?
> I am unable to log in to any Quicken site.
> I am getting "Invalid Credentials" when trying to log in.
> This happening in all browsers.
> I have cleared cache and cookies.
> I have rebooted computer, modem and router.
I no longer have a Quicken Community logon, so I can't test that. But I do see posts dated today (Dec. 7, 2021) in the Community.
> If any of you have access to the Quicken community can you log in?
> I am unable to log in to any Quicken site.
> I am getting "Invalid Credentials" when trying to log in.
> This happening in all browsers.
> I have cleared cache and cookies.
> I have rebooted computer, modem and router.
Have you tried going to Help > My Account in Quicken and logging into your Quicken account?
Have you tried going to Help > Quicken Support in Quicken and checking whether Support can provide any assistance.
Jeffrey
Dec 7, 2021, 11:03:31 AM12/7/21
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I have not tried Quicken Support yet.
But thanks any how.
Will try Quicken Support later.
Will post back with what they said.
Jeffrey
Dec 7, 2021, 11:50:45 AM12/7/21
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Chat wait time is 35 minutes.
Will try again later.
I was able to change my password within Quicken with no problem.
Jeffrey
Dec 7, 2021, 3:17:09 PM12/7/21
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I am now able to get into the Community. I had to change my password (Quicken and web site) and wait for it to reset. I guess.
As for the Quicken sites I found that sometime it tries to access the site as http: and not https:
Strange this is happening all of the sudden.
Lets see what happens now.
Jeffrey
Dec 7, 2021, 3:26:27 PM12/7/21
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Found this for Firefox and Chrome
You can enable https only in the settings.
See https://support.mozilla.org/en-US/kb/https-only-prefs
Chrome has it to under Security settings.
I have enabled them. Again lets see what happens.
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