"Gary" wrote
I never figured it out.
I have found that most credit unions, banks, etc., are doing a
less-than-adequate job communicating back to their clients the details
of transactions. I have tried to change myself and am entering my
transactions manually when they happen. Then, when I do an update,
Quicken is able to do a better job matching with the already entered
ones.
-------------------------------------------------------------------
You have found the most reliable way to get accurate payee names: manually
enter the transaction, with the correct payee name, before you download;
then Match the downloaded transaction to the transaction you manually
entered.
But as I noted when you first asked the question (and as Quicken Help
clearly states), Quicken is already designed to use the contents of the
downloaded Memo field (in conjunction with the contents of the downloaded
Payee field) to rename payees.
What I forgot to mention (even after danbrown mentioned it in this
discussion) is that in order to have Quicken rename based on the combination
of downloaded Payee and downloaded Memo, you must select the renaming
option, "If payee contains".
If, instead, you select the option, "If Quicken name is", Quicken will look
in a data base of merchant names that it maintains (after it looks at all
your other renaming rules) to see if your rename text "exactly matches" a
merchant name stored in that database.
Banks are not obliged to, nor are most willing to, take on significant added
costs to satisfy the needs of the small percentage of the customers who use
Quicken.
Having said that, I have no problem (that renaming could address) getting
correct payee names for my downloaded transactions (though my only credit
union transactions are interest income transactions - and none of my
downloaded transactions have anything useful in the downloaded Memo field).
Here's an example of the downloaded payee from my bank for a purchase at
Subway, CHECKARD 0608 SUBWAY: Quicken uses my renaming rule to give me a
Quicken Payee name of "Subway". [Note that the downloaded payee name field
has a max size of 32 characters, where the Quicken Payee name field has a
max size of 64 characters.]