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Community Discussion: discover oddity
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John Pollard
Aug 14, 2022, 11:09:50 AM8/14/22
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discover oddity
Found at: https://community.quicken.com/discussion/7917776/discover-oddity
I have a Discover credit card account; it consistently downloads with no problem in R42.21 (as well as R39.23).
Whenever possible, Direct Connect should be the chosen Connection Method, rather than Express Web Connect. And it is possible (and free) with Discover.
Users having a problem with Discover and Express Web Connect should insure that the financial institution name used in Quicken is "Discover Card" (NOT "Discover Card Account Center").
If necessary, deactivate the existing account, remove the financial institution name and account# (from the Edit Account Details dialog), then use the Add Account process to re-activate the account, choosing "Discover Card" as the FI name.
Found at: https://community.quicken.com/discussion/7917776/discover-oddity
I have a Discover credit card account; it consistently downloads with no problem in R42.21 (as well as R39.23).
Whenever possible, Direct Connect should be the chosen Connection Method, rather than Express Web Connect. And it is possible (and free) with Discover.
Users having a problem with Discover and Express Web Connect should insure that the financial institution name used in Quicken is "Discover Card" (NOT "Discover Card Account Center").
If necessary, deactivate the existing account, remove the financial institution name and account# (from the Edit Account Details dialog), then use the Add Account process to re-activate the account, choosing "Discover Card" as the FI name.
Arthur Conan Doyle
Aug 14, 2022, 1:22:36 PM8/14/22
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problems downloading with Direct Connect. Recently added a Costco Citi card,
Quicken insisted on using Web Connect with no option to select Direct Connect.
Turns out there are two financial institutions - CitiBank and Citi Cards. Both
work, but only Citi Cards offers Direct Connect.
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John Pollard
Aug 14, 2022, 3:44:51 PM8/14/22
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I just noticed there is a new post in the above Community discussion. A portion of that post reads, "I fired up quicken and went to the discover account and did an "update transactions". And I noticed something right away: it didn't ask me to open my password vault. It had the little and that told me it was using "Express web connect". so I looked at the logs. There were *NO* entries for today in the OFX log."
Express Web Connect downloads have not stored the financial institution password in the Quicken password vault for sometime now. Since there are no EWC passwords in the vault, there is no need for the password vault password to download EWC accounts.
And Express Web Connect (and EWC+) OFX data has not been recorded in the OFX log for sometime as well (possibly as long as the EWC passwords have not been in the vault).
I consider the failure to provide a human-readable log of all downloaded data a mistake on Quicken's part.
Express Web Connect downloads have not stored the financial institution password in the Quicken password vault for sometime now. Since there are no EWC passwords in the vault, there is no need for the password vault password to download EWC accounts.
And Express Web Connect (and EWC+) OFX data has not been recorded in the OFX log for sometime as well (possibly as long as the EWC passwords have not been in the vault).
I consider the failure to provide a human-readable log of all downloaded data a mistake on Quicken's part.
John Pollard
Aug 14, 2022, 9:28:53 PM8/14/22
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In yet another post in the above Community discussion, BernieC (the original poster) buys into a response from SuperUser UKR; which may be true for some financial institutions, but is not true NOT for Discover.
UKR offers the possibility that Discover may only download transactions that have already appeared on a Discover statement. That is NOT how Discover "Direct" downloads work: Discover "Direct download" transactions are downloaded as soon as they have "cleared" Discover.
See my original post in this discussion.
UKR offers the possibility that Discover may only download transactions that have already appeared on a Discover statement. That is NOT how Discover "Direct" downloads work: Discover "Direct download" transactions are downloaded as soon as they have "cleared" Discover.
See my original post in this discussion.
John Pollard
Aug 19, 2022, 9:19:53 AM8/19/22
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I have done further testing with Discover, and I can confirm that Discover transactions are available for downloading as soon as they "clear" the Discover account. And that goes for both Direct Connect and Express Web Connect downloads.
[Some (perhaps all) of what I've posted in this thread has also now been said by others in the referenced Community discussion.]
[Some (perhaps all) of what I've posted in this thread has also now been said by others in the referenced Community discussion.]
JohnA
Aug 22, 2022, 5:21:32 PM8/22/22
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>> I consider the failure to provide a human-readable log of all downloaded
>> data a mistake on Quicken's part.
Very insightful comment... I totally agree. Maybe it's on a bug list
>> data a mistake on Quicken's part.
somewhere...
"John Pollard" wrote in message
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John Pollard
Aug 23, 2022, 1:32:30 PM8/23/22
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On Monday, August 22, 2022 at 4:21:32 PM UTC-5, JohnA wrote:
> Maybe it's on a bug list somewhere...
If it is on a Quicken "bug list somewhere", I think it will difficult to determine that.
> Maybe it's on a bug list somewhere...
Both because it may not be a "bug" (it may be intentional), and because Quicken does not rush to announce the existence of either bugs or missing/removed features.
I can't recall a single discussion, or post, in the Quicken Community complaining about the "missing" log file data; and I think that the only way to get Quicken to provide any info on the subject would be if enough users complained in the Community. Complaints that could potentially even lead to an "Idea" discussion in the Community (votes in favor might help get the log file info restored).
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