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Intuit TurboTax Rebates: Send it in quick

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Dan Fu

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Apr 11, 2002, 12:47:38 AM4/11/02
to
Grrr. I just read the finer print on the retail TurboTax rebate
coupons. You have to submit them within 30 days of purchase. This
year I thought I'd get everything together well ahead of time, then
file. Seems like all software and hardware rebates these days are
about delaying or placing as many obstacles in consumers' way in the
hope that they won't be heard from again. 30 days. Give me a break.

Dan

duncan

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Apr 11, 2002, 1:07:46 AM4/11/02
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Considering that doing everything to get the rebate took 15 minutes,
including reading the directions, 30 days seems almost excessive to
me. Where are the obstacles that you mention? Putting the 30 day limit
on the rebate actually accelerates your getting your rebate that you
want. It teaches you not to procrastinate especially in areas of your
money.

sp...@spam.com

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Apr 11, 2002, 8:09:30 AM4/11/02
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While I agree that 30 days is enough time, I didn't read the fine print
because I had never heard of time based limit. I just went to CompUSA
and bought it again, photocopied the receipt, and returned it.
I'll know better next year.

Michael R. Lemke

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Apr 11, 2002, 10:18:12 PM4/11/02
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That's a great idea. I hate CompUSA and Intuit. Touche'.
--
Michael R. Lemke

<sp...@spam.com> wrote in message news:3CB57CFA...@spam.com...

Bill Rubin

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Apr 11, 2002, 11:50:53 PM4/11/02
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Yeah, the 30 day thing is a pain (there are some that are *7*
days!), but the good news is that they do pay fairly quickly.

Bill

Bernie

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Apr 12, 2002, 12:59:14 AM4/12/02
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Did CompUSA charge you their restocking fee? Have they eliminated it? I
haven't bought anything in years at CompUSA and that restocking fee in case
of a return is one of the reasons.

Bill Rubin

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Apr 12, 2002, 6:07:04 PM4/12/02
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CompUSA does not charge a restocking fee for returning closed
items (which is what he returned here, he just bought it again
so he'd have a current dated receipt, which he copied before
returning). If you've been avoiding them because of this, then
you're mistaken. They do charge a restocking fee for opened
hardware items. They do not take opened software except for an
identical exchange (or unless you can convince someone that it
really did not work on your system).

Bill

Dan Fu

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Apr 12, 2002, 9:48:14 PM4/12/02
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I agree that I shouldn't procrastinate, but it's not so much
procrastination as it is about me having faulty expectations. I
didn't read the fine print until it was too late.
But here's a good example of procrastination: I bought a Maxtor hard
drive with controller card. The card is "free" with rebate. I send
it in after two weeks, and they send me an acknowledgement within
another two. How long did it take? Six months. September '01 to
March '02. In this case, me sending in the rebate on the day I bought
the item would only have "accelerated" my return by two weeks.
Through their web site I suppose I could have given into their
demands, uh, I mean, special offers for software in lieu of the rebate
, but I guess I outlasted them.

Having said all that, I'm not implying Intuit delays the rebate
process-- they've been pretty good about their turnaround time in the
past. I'm just complaining because I am annoyed.Intuit could just
give out keys with the federal version to enable a download of the
state version. As well, they could do the same for the "free" online
tax form submission. But why should they?

Dan


duncan <dunc...@hotmail.com> wrote in message news:<896abuckvug9tqnmd...@4ax.com>...

Bill Rubin

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Apr 13, 2002, 5:13:57 AM4/13/02
to
They actually *do* allow free downloads of the state program (no
rebate) when you buy TT Deluxe directly from them. It's only
those of us who choose to get a better deal at retail and not
succumb to their "we love our customers and want to give you the
greatest deal ever" (not) who have to suffer the rebate process.

Bill

Rick Radford

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May 6, 2002, 10:52:46 AM5/6/02
to
I was snagged by that same 30 day deal. I don't like it. I bought TT
in December of last year.. noted the rebate offer on the pkg, then
didn't get to my tax stuff until February or March. Heck, ya can't
even do the taxes until the W2s arrive in early February. I don't
start my taxes without having the info available to finish them. This
has nothing to do with procrastination.

I was not happy when I saw the 30 day fine print deal. I sent it in
anyway along with a letter of explanation, but was rejected.

I may try a competing tax pkg next year, unless I'm over my mad at
Intuit.

The Merg

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May 9, 2002, 10:47:51 AM5/9/02
to
I know that I sent in one of my rebates after 30 days. I believe it was the
rebate for TurboTax Deluxe as I purchased that pretty early and did not
complete my taxes until the end of March. I just sent in the rebate form in
and still got the rebate. You might have been rejected because you brought
attention to the fact that you were over 30 days. My guess is they don't
have the time to truely analyze each rebate form. The form is filled out,
receipt here for product, proof of purchase here, okay cut the check....

- The Merg

--
The Merg's Freeware Co.
http://www.themerg.net

Today's problems don't worry me,
I haven't solved yesterday's yet.
"Rick Radford" <rrad...@triad.rr.com> wrote in message
news:525f0715.02050...@posting.google.com...

Bill Rubin

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May 9, 2002, 10:34:01 PM5/9/02
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It's too late now but you should have done what someone else
suggested here. Repurchase the program, photocopy the receipt,
return the new program, and use the new receipt for the rebate.
Is it legal? Probably not, but they owe you the rebate and as I
see it, you're entitled to it one way or the other.

If I were you, I'd call the toll-free number on the rebate form
and complain about the rejection.

Bill

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