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Is TurboTax's activation server down? on TAX DAY!!
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Scott Dixon
Apr 19, 2023, 8:30:42 PM4/19/23
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I needed to file amended returns for 2019 and 2020. I have been a TurboTax customer for decades. My old computer died and so I needed to re-load the software. Everything was fine until it said I needed to activate it. I get a blank screen with no way to enter my activation code. This is true for 2019 and 2020 TT and for several attempts. I'm so frustrated I can scream. I've paid for my software, have only installed once or twice before and yet I can't activate it. I tried calling TT support, but they seem to want money from me to let me talk to a real person. Their AI phone answering software is totally useless. Do they allow activation of TT for only one or or two years back? Is there a way to talk or chat with support without paying them?
John Pollard
Apr 19, 2023, 8:46:06 PM4/19/23
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On Wednesday, April 19, 2023 at 7:30:42 PM UTC-5, Scott Dixon wrote:
> I needed to file amended returns for 2019 and 2020. I have been a TurboTax customer for decades. My old computer died and so I needed to re-load the software. Everything was fine until it said I needed to activate it. I get a blank screen with no way to enter my activation code. This is true for 2019 and 2020 TT and for several attempts. I'm so frustrated I can scream. I've paid for my software, have only installed once or twice before and yet I can't activate it. I tried calling TT support, but they seem to want money from me to let me talk to a real person. Their AI phone answering software is totally useless. Do they allow activation of TT for only one or or two years back? Is there a way to talk or chat with support without paying them?
I don't know anything about TurboTax; but TurboTax is an Intuit product, and Quicken no longer is.
> I needed to file amended returns for 2019 and 2020. I have been a TurboTax customer for decades. My old computer died and so I needed to re-load the software. Everything was fine until it said I needed to activate it. I get a blank screen with no way to enter my activation code. This is true for 2019 and 2020 TT and for several attempts. I'm so frustrated I can scream. I've paid for my software, have only installed once or twice before and yet I can't activate it. I tried calling TT support, but they seem to want money from me to let me talk to a real person. Their AI phone answering software is totally useless. Do they allow activation of TT for only one or or two years back? Is there a way to talk or chat with support without paying them?
Here's what I found online:
How do I contact TurboTax support?
Get in contact by leaving a message with our TurboTax or QuickBooks support team or chat with our Mint support team.
In addition, the support page provides other resource links to other Intuit products.
Finally, our customer support phone number is 1-800-4INTUIT (1-800-446-8848).
See slso: https://tinyurl.com/yckw3vha
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