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Cannot manually reconcile investment account.

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helpern

unread,
Dec 30, 2009, 12:01:26 AM12/30/09
to
Cannot manually reconcile investment account.

-------------------------------------
Recently, I have not been able to change the reconcile status of any
trnasaction in an investment account. The column that usually has a
dropdown list for "c" or "R" just shows a "..." when I try to change it.
Help please?

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R. C. White

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Dec 30, 2009, 9:38:17 AM12/30/09
to
Hi, helpern.

Which version of Quicken?

Have you tried Tools | Reconcile an account?

RC
--
R. C. White, CPA
San Marcos, TX
(Retired. No longer licensed to practice public accounting.)
r...@grandecom.net
Microsoft Windows MVP
(Using Quicken Deluxe 2010 and Windows Live Mail in Win7 x64)

"helpern" <jhelpern_at_...@foo.com> wrote in message
news:dca1b$4b3adea6$43de0cc0$24...@news.flashnewsgroups.com...

helpern

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Dec 30, 2009, 10:21:55 AM12/30/09
to
helpern had written this in response to
http://www.rockryno.com/quicken/Re-Cannot-manually-reconcile-investment-account-20430-.htm
:
Hi,

I am using Quicken 2008 Deluxe Release R9. I just backed up my data,
reinstalled Quicken, and it has the same issue.

JH

-------------------------------------
R. C. White wrote:


> Hi, helpern.

> Which version of Quicken?

> Have you tried Tools | Reconcile an account?

> RC


##-----------------------------------------------##
Newsgroup Access Courtesy http://www.rockryno.com/

Tax and Accounting Software Forums
Web and RSS access to your favorite newsgroup -

alt.comp.software.financial.quicken - 19828 messages and counting!
##-----------------------------------------------##

R. C. White

unread,
Dec 30, 2009, 6:20:35 PM12/30/09
to
Hi, helpern.

> reinstalled Quicken, and it has the same issue.

WHAT issue? :>(

Please don't make us drag the information out of you one cryptic sentence at
a time!

Tell us first, what you are trying to do. Then tell us, step by step, what
you did and what results you saw. If there are any error messages, please
post them VERBATIM. From what little you've told us so far, it does not
seem to be an issue with your data or with the program, but only with your
method of trying to reconcile...something.

Remember the obvious: We cannot see your computer, and we can't read your
mind.

And it would help if you set your newsreader to quote the prior context so
that we don't have to flip back and forth. I have no idea what
"rockryno.com" is, but it is NOT making it easier for us to help you. :>(

RC
--
R. C. White, CPA
San Marcos, TX
(Retired. No longer licensed to practice public accounting.)
r...@grandecom.net
Microsoft Windows MVP
(Using Quicken Deluxe 2010 and Windows Live Mail in Win7 x64)

"helpern" <jhelpern_at_...@foo.com> wrote in message

news:c3b7$4b3b7013$43de0cc0$29...@news.flashnewsgroups.com...

Laura

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Dec 30, 2009, 9:16:08 PM12/30/09
to
When you right click on the account name and select Edit, what type of
account is specified? None of my Investment accounts have a register or can
be reconciles. Only Bank and savings accounts can be reconciled.


"helpern" <jhelpern_at_...@foo.com> wrote in message

news:c3b7$4b3b7013$43de0cc0$29...@news.flashnewsgroups.com...

R. C. White

unread,
Dec 30, 2009, 11:06:22 PM12/30/09
to
Hi, Laura.

Each of my stockbroker accounts can be reconciled, and I reconcile each of
them monthly. I've even added the Reconcile button to my Quicken Toolbar,
since Quicken does not provide that button for an Investment Account.

Until about a year ago, I made all entries in this account manually from my
keyboard, based on trade confirmations, dividend and interest notices, CMA
checks I wrote and deposits I made, and any other cash transactions that I
knew about, plus any new ones that showed up on the monthly statement. For
about a year now, I've been having Quicken download transactions daily, so
the reconciliation procedure may now seem redundant, but I haven't yet
stopped doing it.

To reconcile my Merrill Lynch account, for example, I click on ML in the
Accounts List to get to the ML Register. Then I click that Reconcile
button. (Without that button, I'd need to click Tools | Reconcile an
Account, as I told helpern earlier.) This pops up a small "Statement
Summary" window with lines for Starting Cash Balance, Ending Cash Balance,
and Statement Ending Date. The starting figure and today's date are already
filled in, so I enter the ending cash balance from the paper statement and
the date of that statement, then click OK. This presents the typical
Reconciliation screen, showing all the cash transactions entered in the ML
account for this month. Nowadays, all entries are already shown as
Reconciled, since they've been downloaded, but I make sure to match any that
are not already matched. When the "Difference" in the lower right corner
shows "0.00", I click Finish; by then, all the entries in the Register show
"R" in the first column.

You've probably seen my frequent rants about Quicken's inept handling of
Certificates of Deposit. My method, for several years, has been to put them
all into a single Investment Account called "CDs". Because of the
difficulty in getting Quicken to schedule interest income transactions,
whether compounded or received in cash, I've generally resorted to manually
recording interest income in the CDs register, adding to its cash balance,
and then letting the daily One Step Update record the Transfer of the
received cash to the checking account, after which I Match the transfer in
the checking account register. It's clumsy, but it works for me. And then
I Reconcile the cash balance in CDs monthly; it's almost always $0.00.

So, yes, MY Investment accounts can be reconciled. Perhaps yours are
single-asset accounts that don't include cash balances?

RC
--
R. C. White, CPA
San Marcos, TX
(Retired. No longer licensed to practice public accounting.)
r...@grandecom.net
Microsoft Windows MVP
(Using Quicken Deluxe 2010 and Windows Live Mail in Win7 x64)

"Laura" <inv...@sample.invalid> wrote in message
news:hhh1h7$6eu$1...@optima5.xanadu-bbs.net...

helpern

unread,
Dec 31, 2009, 12:37:42 AM12/31/09
to
helpern had written this in response to
http://www.rockryno.com/quicken/Re-Cannot-manually-reconcile-investment-account-20454-.htm
:
Dear RC,

I stated the issue clearly at the beginning of the thread (which I
started). Quicken will not let me manually change the reconcile status of
any transaction within an investment account. It simply will not let me
change the status from say "c" to "R". Up to now, I have been able to do
this (i.e. update the reconciled status manually). There are no error
messages.

I did find this same issue recently posted on another thread at:
https://qlc.intuit.com/post/show_post_full_view/bvT9AU8Yer3OGKacfAralO

BTW, why do you feel it necessary to be so condescending in your response?
You asked a question and I answered it. Frankly I find quoting the prior
context to make the thread needlessly long. If this is your attitude,
please simply find someone else (or thread) to take out your frustrations
on.

Dear Laura,

The account IS specified as an investment account. Also, you can in fact
reconcile investment accounts. Contrary to what RC wrote, this can be done
by going to Investing > Investing Activities > Reconcile an Account. To
use this you have to be in the register of the investment account. You can
also reconcile investment accounts by going to the Overview tab in the
particular account and then go to Options in the Account Status section
and select Reconcile this Account. I have manually reconciled my accounts
with my paper statements for years and I do not know why this capability
has suddenly changed.


-------------------------------------
Laura wrote:

alt.comp.software.financial.quicken - 19853 messages and counting!
##-----------------------------------------------##

helpern

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Dec 31, 2009, 12:43:58 AM12/31/09
to
helpern had written this in response to
http://www.rockryno.com/quicken/Re-Cannot-manually-reconcile-investment-account-20454-.htm
:
Dear RC,

Dear Laura,


-------------------------------------
Laura wrote:

R. C. White

unread,
Jan 1, 2010, 3:15:23 PM1/1/10
to
Hi, helpern.

> BTW, why do you feel it necessary to be so condescending in your response?

Sorry if I sounded condescending, helpern. What I really meant to convey
was frustration. And not really at you, but at
http://www.rockryno.com/quicken.

You see, I read your messages here in the Usenet newsgroup,
alt.comp.software.financial.quicken . I've never visited "rockryno.com" at
all, except now, to check out what you are using. You posted your question
in that "forum", which made you "Register" and everything, and probably gave
you a feeling of "belonging" to their group, and of getting expert advice
from other members of that group, advice not available to non-members.

Trouble is, the managers of that "forum" simply forwarded your question -
with no context at all except for their self-serving footnote - to this
Usenet newsgroup, where I read it and responded. Then rockryno.com posted
my response on their "forum", giving you the impression that you had
received a response from another member of that group. Rockryno did not
bother to tell you that they had broadcast your post to the whole world on
Usenet, and that the response had come from outside Rockryno.

Why do Rockryno's managers do this? For profit! Do you see all those ads
and links on the Rockryno forum pages? Each click there generates revenue
for Rockryno. Not for those of us who actually provided the advice - for
free. And not for you.

This Usenet newsgroup is for peer-to-peer support by and for Quicken users.
Many of us freely donate many hours a week to help our fellow Quicken users.
But we are not happy to generate revenue for leeches like Rockryno, who
simply relay questions and replies to and from Usenet, adding no value
themselves.

That's why I may have sounded condescending, helpern. I wonder if you will
even get to see THIS post. Rockryno's managers may filter it out so that
you and their other "members" will not learn the way their system works. As
of a few minutes ago, your message - the one to which I am now Replying -
had not yet appeared on Rockryno.com.

If you don't know about Usenet, just ask. If you do know about it, use your
newsreader (NOT your browser) to subscribe to
alt.comp.software.financial.quicken and join in our FREE discussions of the
good, the bad and the ugly facets of using Quicken. Heck, we won't even
make you Register. And, since we will be seeing your whole conversation,
not just the parts that Rockryno chooses to relay, you'll get much better
help and advice - faster - without going through the middleman.

See you around the newsgroups! ;<)

RC
--
R. C. White, CPA
San Marcos, TX
(Retired. No longer licensed to practice public accounting.)
r...@grandecom.net
Microsoft Windows MVP
(Using Quicken Deluxe 2010 and Windows Live Mail in Win7 x64)

"helpern" <jhelpern_at_...@foo.com> wrote in message
news:4b4cc$4b3c38a6$43de0cc0$3...@news.flashnewsgroups.com...

Bob Wang

unread,
Jan 1, 2010, 3:36:58 PM1/1/10
to
I don't have a very long s**t list, but I think Rockryno.com just made the
cut ;-)

John Pollard

unread,
Jan 1, 2010, 10:27:47 PM1/1/10
to
R. C. White wrote:
> Hi, helpern.
>

R.C.; Thanks for ferreting out this scam.

If my memory will serve me, I will never respond to another post referred
by that organization.

I despise cheaters.

--

John Pollard

R. C. White

unread,
Jan 2, 2010, 11:53:18 AM1/2/10
to
Hi, John.

Well, I wouldn't go so far as to call Rockryno.com a "scam".

You can go there and take a look for yourself at THIS thread:
http://www.rockryno.com/quicken/Cannot-manually-reconcile-investment-account-20424-.htm

As I expected, the site has not yet included the last few messages posted
here. Chances are, "helpern" will never see this part of the discussion.
:>(

Or click here, John, to see one of the many posts that YOU made to
Rockryno - without realizing it, I'm sure:
http://www.rockryno.com/quicken/Re-Minor-Annoyance-with-Quicken-Find-20464-.htm

But Rockryno is no worse - and no better - than the many other "forums" that
operate in the same way. In the Microsoft public newsgroups we continually
see original posts that start off with, "I'm having exactly the same
problem." Almost always, these posts have been forwarded from some forum
like TechArena or The Egghead Caf� or VistaHeads...or from some unidentified
forum via the "vBulletin USENET gateway". These bare-naked posts never
include any context because the poster doesn't know that his post is going
to the whole Usenet world. He thinks he's posting to the exclusive group
who belong to his "forum", so readers can see the prior messages for
context - including the "exact problem" that was already described in some
previous post - which he can clearly see on his screen, but we NG readers
cannot.

In addition to the non-sequitur problem, even normal posts in legitimate
threads have to be relayed back and forth between the forum and the
newsgroup. This often results in messages that are out of sequence or
delayed or simply lost - carelessly or by a computer outage or intentionally
or otherwise.

The biggest problem is lack of disclosure by the "forum" managers, and lack
of understanding by the "members" of the "forums". The biggest annoyance is
the situation we are seeing here in this Quicken NG: "drive-by" posts that
arrive from the "forums" with no context, followed by innocent non-sequiturs
by posters - both here and there - who don't realize what is happening.

SOME of the forums do provide a useful service. They relay questions from
posters to NGs frequented by experts who can offer help, then relay the
responses back to their members. SOME of the forums are actually run by
managers who are experts in their own right, and they often create their own
posts with lots of help. My only complaints with THESE forums is that they
sometimes do relay "naked" posts, and that they don't always CLEARLY
disclose to their members just how the system works.

> I despise cheaters.

The only "cheating" that I see is that the forum managers reap revenue from
content that they did not create, and that they do not even disclose this to
the actual creators. When we offer advice in this Quicken NG, we intend for
readers to benefit from it. When it is propagated widely, more readers can
benefit - and that's A Good Thing. But when others profit from advice we've
given freely, without adding any significant value themselves, then that is
cheating.

The "cheaters" didn't create the situation. They are just profiting from
the strengths - and the weaknesses - of Usenet.

And I don't know how the situation can be remedied without hurting innocent
users of the system.

RC
--
R. C. White, CPA
San Marcos, TX
(Retired. No longer licensed to practice public accounting.)
r...@grandecom.net
Microsoft Windows MVP
(Using Quicken Deluxe 2010 and Windows Live Mail in Win7 x64)

"John Pollard" <8plu...@gmail.com> wrote in message
news:hhmef7$dbs$1...@news.eternal-september.org...

John Pollard

unread,
Jan 2, 2010, 12:26:42 PM1/2/10
to
R. C. White wrote:
> Hi, John.
>
> Well, I wouldn't go so far as to call Rockryno.com a "scam".
>
> You can go there and take a look for yourself at THIS thread:
> http://www.rockryno.com/quicken/Cannot-manually-reconcile-investment-account-20424-.htm
>
> As I expected, the site has not yet included the last few messages
> posted here. Chances are, "helpern" will never see this part of the
> discussion.
>>> (
>
> Or click here, John, to see one of the many posts that YOU made to
> Rockryno - without realizing it, I'm sure:
> http://www.rockryno.com/quicken/Re-Minor-Annoyance-with-Quicken-Find-20464-.htm
>
> But Rockryno is no worse - and no better - than the many other
> "forums" that operate in the same way. In the Microsoft public
> newsgroups we continually see original posts that start off with,
> "I'm having exactly the same problem." Almost always, these posts
> have been forwarded from some forum like TechArena or The Egghead
> Caf� or VistaHeads...or from some unidentified forum via the

Which I believe is the "scam". Those forums can't afford to allow their
posters so know what's really happening or they would lose those "eyes"
they need to make money.

>> I despise cheaters.
>
> The only "cheating" that I see is that the forum managers reap
> revenue from content that they did not create, and that they do not
> even disclose this to the actual creators. When we offer advice in
> this Quicken NG, we intend for readers to benefit from it. When it
> is propagated widely, more readers can benefit - and that's A Good
> Thing. But when others profit from advice we've given freely,
> without adding any significant value themselves, then that is
> cheating.

Yes, I was referring to those that are profiting; not the presumed
innocent posters.

> The "cheaters" didn't create the situation. They are just profiting
> from the strengths - and the weaknesses - of Usenet.

But that's the usual case when cheating takes place, I believe. Cheaters
want something for nothing; they don't usually expend any more effort than
necessary ... and there are plenty of opportunities for them ...
especially in free and open societies. Not much of a defense though.

> And I don't know how the situation can be remedied without hurting
> innocent users of the system.

Education would be my first choice. I don't see how any innocent users
will be hurt by knowing that they can come directly to this newsgroup (or
to the Quicken Live Commuity) for example and get the same answers they
would have gotten before ... without the middleman and the advertising.
If the forums in question had something legitmate to offer, they wouldn't
need to disguise what they're doing.

Some enterprising souls should be able to come up with ways to get the
word out over the internet. If there are posts exposing the problem and a
dearth of responses to posts from forums like rockryno; perhaps their
revenue source will eventually dry up.


--

John Pollard

Mike Blake-Knox

unread,
Jan 3, 2010, 3:00:32 PM1/3/10
to
In article <hhnvk2$a8u$1...@news.eternal-september.org>, John Pollard
wrote:

> Education would be my first choice.

Do you think adding a signature tag (to regular posters' signatures)
pointing the reader to usenet would be enough education? Or, would a
functional tag be too complicated for users not even aware of Usenet?
The obvious ones would include something like
news://alt.comp.software.financial.quicken which probably won't work on
many PCs, especially the ones owned by people who don't use Usenet.
Or would the relayers just filter out that tag line?

Mike

John Pollard

unread,
Jan 3, 2010, 11:54:33 PM1/3/10
to

This is not my area of expertise.

But my thought, when I suggested "education", was anything that got the
message out that this sort of scam was going on.

I'm not foolish enough to think that the television networks would
voluntarily publish this, much less the school system: but today, we do
not need to depend on traditional methods for the dispensing of
information that results in "education". Anyone can now publish the sort
of information that can bring down a scam ... be it a rockryno scam or a
Dan Rather lie.

--

John Pollard


Mike Blake-Knox

unread,
Jan 6, 2010, 6:53:08 AM1/6/10
to
In article <hhrsad$8ul$1...@news.eternal-september.org>, John Pollard wrote:
> I'm not foolish enough to think that the television networks would
> voluntarily publish this, much less the school system: but today, we do
> not need to depend on traditional methods for the dispensing of
> information that results in "education".


Exactly, I was wondering about non-traditional approaches. Something that
distributed the education about the group into the responses to questions.
For instance, a line in frequent poster's signatures might help. Perhaps
something like "news://alt.comp.software.financial.quicken, Your source of
user to user Quicken help".

The problem with that specific text is that Windows doesn't provide a
functional, easy to use news reader. And news reader requires
configuration of the news server's hostname. As a result, a novice can't
just click on the URL. One could use Google Groups in the URL but some
long time Usenet users killfile messages originating there.

Mike
news://alt.comp.software.financial.quicken, Your source of user to user
Quicken help


John Pollard

unread,
Jan 6, 2010, 10:01:46 AM1/6/10
to

Sounds fine to me; I'm trying it.

--

John Pollard

R. C. White

unread,
Jan 6, 2010, 10:59:41 AM1/6/10
to
Hi, John.

To illustrate, this works for me but probably won't work for you because you
are not a subscriber to Grande Communications:
> news://news.grandecom.net/alt.comp.software.financial.quicken

You'll have to substitute the name of YOUR news server between news:// and
alt. (Would that be news.eternal-september.org ? That would make yours:
news://news.eternal-september.org/alt.comp.software.financial.quicken - but
that doesn't work for me.) And each reader will need to make a similar
substitution, so there's no good way that I know of to make a Sig with a URL
that works for everybody. :>(

The "news://" portion of a URL works much like "http://". It tells the
browser to use NNTP (Network News Transfer Protocol), rather than HTTP
(Hypertext Transfer Protocol), to access the Internet. When Windows sees
this, it fires up your default newsreader, which might be OE or WM or WLM -
or a third-party client like Thunderbird or Agent, but I don't know anything
about those. What I say next relates to the MSFT newsreaders; YMMV if you
use something else.

The newsreader then tries to connect you to the NNTP server specified after
the "news://". If you already have an account on that server, it looks for
the newsgroup named after the final "/" in the URL and, if it finds that NG,
downloads the 300 newest messages there and displays the latest post in the
Reading Pane.

What happens if you don't have an account on that news server? I don't
really know. The Microsoft public news servers (msnews.microsoft.com) are
free and do not require a logon or password. (Anybody can click on
news://msnews.microsoft.com/microsoft.public.windows.live.mail.desktop and
reach the NG for peer-to-peer support of WLM; the News Account on the MS
server will be created automatically if it doesn't yet exist.) Since I
already have a paid account on Grande Communications, I don't know what
happens to a non-subscriber.

Perhaps you could change the line in your Sig to something like:
> news://<YOUR NNTP SERVER here>/alt.comp.software.financial.quicken

And do not include the trailing comma.

RC
--
R. C. White, CPA
San Marcos, TX
(Retired. No longer licensed to practice public accounting.)
r...@grandecom.net
Microsoft Windows MVP
(Using Quicken Deluxe 2010 and Windows Live Mail in Win7 x64)

"John Pollard" <8plu...@gmail.com> wrote in message

news:hi28kl$967$1...@news.eternal-september.org...
> Mike Blake-Knox wrote:
<SNIP>

John Pollard

unread,
Jan 6, 2010, 1:50:15 PM1/6/10
to

Sorry about the goof; this isn't my area of expertise, and I certainly
wasn't paying attention to what I was doing when I created that signature.
Thanks for the insights.

I'm trying again; I think putting in my newserver would be more confusing
to more folks, than trying to tell the reader to substitute their own
newserver.

Hopefully this looks better.


--

John Pollard
news://<YOUR-NNTP-NEWSERVER-HERE>/alt.comp.software.financial.quicken
Your source of user-to-user Quicken help

Tyler Fox

unread,
Jan 7, 2010, 12:27:59 AM1/7/10
to
"John Pollard" wrote:

> R. C. White wrote:
>> Hi, helpern.
>>
>>> BTW, why do you feel it necessary to be so condescending in your
>>> response?
>>
>> Sorry if I sounded condescending, helpern. What I really meant to
>> convey was frustration. And not really at you, but at
>> http://www.rockryno.com/quicken.
>>

>> ...


>>
>> If you don't know about Usenet, just ask. If you do know about it,
>> use your newsreader (NOT your browser) to subscribe to
>> alt.comp.software.financial.quicken and join in our FREE discussions
>> of the good, the bad and the ugly facets of using Quicken. Heck, we
>> won't even make you Register. And, since we will be seeing your
>> whole conversation, not just the parts that Rockryno chooses to
>> relay, you'll get much better help and advice - faster - without
>> going through the middleman.
>
> R.C.; Thanks for ferreting out this scam.
>
> If my memory will serve me, I will never respond to another post
> referred by that organization.
>
> I despise cheaters.
>

Don't be completely against "compilation forums" of this nature - I
would have had no idea this group existed without a website to inform me
about it, and now I no longer need to visit the website to see the
information from the group.

--- news://freenews.netfront.net/ - complaints: ne...@netfront.net ---

Mike Blake-Knox

unread,
Jan 7, 2010, 8:03:38 AM1/7/10
to
In article <Xns9CF8EEB87B7D2su...@202.177.16.121>, Tyler
Fox wrote:
> - I
> would have had no idea this group existed without a website to inform me
> about it

Once upon a time, Google included usenet groups in the results returned
from a default (Web) search. That doesn't seem to happen now; instead you
are pointed to thread fragments on the compilation sites. (This is a
snapshot at a useful point in the history of Google and usenet. The whole
story is much more involved).

Mike
Your source of user to user Quicken help:
http://groups.google.com/group/alt.comp.software.financial.quicken


Tyler Fox

unread,
Jan 9, 2010, 6:45:42 PM1/9/10
to
Mike Blake-Knox <mikebkd...@knology.net> wrote in
news:VA.0000024...@knology.net:

Also, compilation sites allow (for me at least) to see posts while at work.
I haven't tried using my web brower's news reader, but I do not know if
that activity will be allowed on the PC.

John Pollard

unread,
Jan 9, 2010, 8:29:54 PM1/9/10
to
Tyler Fox wrote:

> Also, compilation sites allow (for me at least) to see posts while at
> work.

And you believe that is a good thing?

Does your employer agree to pay you to spend time attending to your
personal finances while you are at work?

What company is that?

Tyler Fox

unread,
Jan 9, 2010, 10:03:34 PM1/9/10
to
"John Pollard" <8plu...@gmail.com> wrote in news:hibai3$ju7$1
@news.eternal-september.org:

> Tyler Fox wrote:
>
>> Also, compilation sites allow (for me at least) to see posts while at
>> work.
>
> And you believe that is a good thing?
>
> Does your employer agree to pay you to spend time attending to your
> personal finances while you are at work?
>
> What company is that?

I'm not familiar with your posts and am unsure if you are using humor here
or not.

In answer to your question, an employee may browse the internet over
he/she's lunch hour (which is unpaid time) to check news headlines, sports
scores, or (in this case) look for new messages, if the activity does not
use excessive bandwidth.

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