Mouse Wheel locks up QuickBooks
Grant Robertson
'Time/Enter Single Activity' window consistently locks up QuickBooks
cold. What's worse, any transactions entered during that session are
completely lost even though they were supposedly 'Saved'.
I use QB Premier 2002. I can use the wheel in most other places just
fine. In other places where it doesn't work it just simply doesn't work
rather than locking up and loosing my work. Naturally, there is no way to
get any tech support out of Intuit without paying money
Nick Knight
Does it lock up in any other program besides Quick Books?
.
I had a wheel mouse a while back....stopped using it.
Went back to a regular mouse.
I get the impression the problem is with the mouse software
not Quick books.
I would not even bother going to Intuit. IMHO it's an
OS problem.
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James T. Ryce
similar. Some issues are noted.
"Grant Robertson" <BO...@BOGUS.INVALID> wrote in message
news:MPG.1849c4e18...@news.sunflower.com...
Grant Robertson
Nick___BL...@hotmail.com says...
> On Grant Robertson <BO...@BOGUS.INVALID> wrote:
>
> >Using the scroll wheel in the Customer:Job drop down list in the
> >'Time/Enter Single Activity' window consistently locks up QuickBooks
> >cold. What's worse, any transactions entered during that session are
> >completely lost even though they were supposedly 'Saved'.
> >
> >I use QB Premier 2002. I can use the wheel in most other places just
> >fine. In other places where it doesn't work it just simply doesn't work
> >rather than locking up and loosing my work. Naturally, there is no way to
> >get any tech support out of Intuit without paying money
>
> Does it lock up in any other program besides Quick Books?
No other programs lock up when using the mouse wheel.
> I had a wheel mouse a while back....stopped using it.
> Went back to a regular mouse.
Dude, I am totally addicted to the wheel. I couldn't live without it!
> I get the impression the problem is with the mouse software
> not Quick books.
I am using the latest version of the Microsoft mouse driver. I think it
is QuickBooks for several reasons. (1)The rolling the wheel produces
different results in different parts of QuickBooks, even parts that
otherwise look identical. It leads me to believe that they write
different code for the drop down windows in each different section of the
program. (2)Others have complained about the exact same problem in the
past. (3)It only happens in QuickBooks.
> I would not even bother going to Intuit.
I'm not bothering going to Intuit because they will want to charge me
money to tell me to stop using the wheel.
Grant Robertson
says...
> "Grant Robertson" <BO...@BOGUS.INVALID> wrote in message
> news:MPG.1849c4e18...@news.sunflower.com...
> > Using the scroll wheel in the Customer:Job drop down list in the
> > 'Time/Enter Single Activity' window consistently locks up QuickBooks
> > cold. What's worse, any transactions entered during that session are
> > completely lost even though they were supposedly 'Saved'.
> >
> > I use QB Premier 2002. I can use the wheel in most other places just
> > fine. In other places where it doesn't work it just simply doesn't work
> > rather than locking up and loosing my work. Naturally, there is no way to
> > get any tech support out of Intuit without paying money
>
> Try http://www.quickbooks.com/support/. Do a search on "mouse wheel" or
> similar. Some issues are noted.
Did. One says you have to click in the scroll bar before the mouse wheel
will work. You only have to do this in some drop down lists. This
indicates to me that they rewrite the code for each different drop down
list. Another just says to not use the wheel.
I was kind of looking for a patch that Intuit didn't let you know about
unless you paid money and called in.
Duncan Clark
<lt90uusamd4a3u49i...@4ax.com> on Sat, 23 Nov 2002, Nick
Knight <Nick___BL...@hotmail.com> penned the following literary
masterpiece:
>I get the impression the problem is with the mouse software
>not Quick books.
I would tend to agree. I know of quite a few other bits of software that
can be solved by updated MS mouse drivers or whoever's mouse it is. I
use 2002Pro with an Intellimouse Optical (which also gives me additional
buttons for copy and paste) which scrolls fine.
Duncan
--
I love deadlines. I especially like the whooshing noise they make as
they go flying by.
Duncan Clark
GeneSys Ltd.
Nick Knight
>> I had a wheel mouse a while back....stopped using it.
>> Went back to a regular mouse.
>
>Dude, I am totally addicted to the wheel. I couldn't live without it!
I would try it with a regular mouse. The problem may well
go away.
I had a wheel mouse (still have it, it's just not hooked
up). I was not satisfied with the way it intergrated with
the OS.
Nick Knight
>I am using the latest version of the Microsoft mouse driver. I think it
>is QuickBooks for several reasons. (1)The rolling the wheel produces
>different results in different parts of QuickBooks, even parts that
>otherwise look identical. It leads me to believe that they write
>different code for the drop down windows in each different section of the
>program. (2)Others have complained about the exact same problem in the
>past. (3)It only happens in QuickBooks.
The problems I had were outside of quickbooks. For me
Quickbooks worked fine.
The mouse should not be affected by Quickbooks. The mouse
is part of the OS, it should handle exactly the same as
a regular mouse. When you use the mouse in Quckbooks
Quickbooks is making a call outside of the program to the
operting system. Maybe Quickbooks uses a non-standard
routine to call the OS mouse routine?
Schooner
of the other weird things I have seen in QB I'd suspect they don't do this
using the standard way.
"Nick Knight" <Nick___BL...@hotmail.com> wrote in message
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