Quickbooks won't print

James Stewart

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Mar 17, 2009, 8:45:27 PM3/17/09

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I recently purchased a new laptop that is running Vista Home Premium.
I am using QB Pro 2008. I cannot print anything! If I click any print
or print preview button absolutely nothing happens. I don't get any
error messages, and nothing is sent to the print queue. I am able to
print from all of my other programs (the ones I use regularly anyway)
without issue.

kbre...@beeline-online.net

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Mar 17, 2009, 8:47:54 PM3/17/09

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One other thing. If I try to save the invoice as a pdf, I do get an
error telling me that it cannot and indicates that if print preview
does not work, I may have a printer problem. Not sure what the problem
might be.

dpb

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Mar 17, 2009, 8:52:57 PM3/17/09

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Check for and install updates for both the hardware and OS. Look for
any driver updates for the printer from the printer manufacturer
directly as well as/instead of MS. Then same for QB.

--

DEAU

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Mar 17, 2009, 8:55:02 PM3/17/09

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"James Stewart" <kbre...@beeline-online.net> wrote in message
news:0907172d-f312-449b...@y13g2000yqn.googlegroups.com...

We have a new installation of Quickbooks on a Windows Vista Home machine.
We have seen something similar to this but with a partial page print instead
of a complete print. It is very repeatable and seems to chop off the page
in about the middle.

Does anyone know whqat might be causing this?

Thanks.

Dave

Laura

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Mar 17, 2009, 9:20:38 PM3/17/09

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If you are having problems with printing/saving to pdf then close QB and
delete the QB pdf Converter by going to Start>>Printers. It will recreate
itself the next time you try and save a file to pdf.

<kbre...@beeline-online.net> wrote in message
news:8cdbe5c7-fb73-449a...@q11g2000yqh.googlegroups.com...

kbre...@beeline-online.net

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Mar 18, 2009, 6:35:32 AM3/18/09

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I deleted the PDF converter and it was recreated by QB but I was still
unable to print. There are no updated drivers or patches from Epson
for the printer and all MS updates have been installed. QB is also
updated completely.

Laura

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Mar 18, 2009, 1:40:45 PM3/18/09

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<kbre...@beeline-online.net> wrote in message
news:f5a8be2d-e151-4915...@l16g2000yqo.googlegroups.com...

You might try deleting and reinstalling the printer. I know Vista and
printers don't always get along nor did many of the printer manufacturers
bother to create vista friendly drivers. I've had problems getting anything
to print to my printer on our little LAN from my vista machine so anything
is possible here. I don't have a problem printing to pdf using Adobe or
CutePDF--I rarely use the Intuit pdf converter.

Haskel LaPort

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Mar 18, 2009, 1:57:55 PM3/18/09

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"James Stewart" <kbre...@beeline-online.net> wrote in message
news:0907172d-f312-449b...@y13g2000yqn.googlegroups.com...

Are you certain that QB is configured to print to the printer in question or
is it pointing to some other print destination?

kbre...@beeline-online.net

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Mar 18, 2009, 4:22:57 PM3/18/09

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On Mar 18, 1:57 pm, "Haskel LaPort" <QBFan...@gmail.com> wrote:
> "James Stewart" <kbrem...@beeline-online.net> wrote in message

How would I know this?? I would have assumed that when I hit print, a
dialog box would appear and I could choose a printer if more than one
was available.

dpb

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Mar 18, 2009, 4:32:01 PM3/18/09

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kbre...@beeline-online.net wrote:
...

> How would I know this?? I would have assumed that when I hit print, a
> dialog box would appear and I could choose a printer if more than one
> was available.

Printer setup menu under main File menu

--

kbre...@beeline-online.net

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Mar 19, 2009, 7:10:56 AM3/19/09

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On Mar 18, 4:32 pm, dpb <n...@non.net> wrote:

That has the same "non-effect" as hitting print. I don't get any
dialog box or menu.

dpb

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Mar 19, 2009, 10:13:48 AM3/19/09

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It's broke... :(

Did you have the printer installed/connected to the machine when QB was
installed? If not, might try it again w/ the printer attached--maybe
there's some way QB configured itself to think there is no printer but
still should see the selection menu, etc. No real clue/never even seen
a Vista machine so no guesses there, sorry...

--

kbre...@beeline-online.net

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Mar 19, 2009, 9:24:30 PM3/19/09

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I'm not really sure what the problem was, but, I ended up uninstalling
the printer, deleting a bunch of files/folders associated with the
driver install and then allowing windows to find and install the
driver, rather than using the cd supplied with the printer. All
appears to be well now. Thanks for all the suggestions.

ScreenG

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Nov 13, 2009, 10:29:05 AM11/13/09

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ScreenG had written this in response to
http://www.rockryno.com/quickbooks/Quickbooks-won-t-print-7899-.htm :
The problem is that there is a file for printing preferences that can get
corrupted: QBprint.qbp The same thing happened to me and i found this link:
http://news.sequimpc.com/software/intuit-quickbooks-20072008-not-printing-reports-or-invoices/
that gives you a detailed way to fix it, of course you lose all your
printing preferences,.. but it sure as heck is better than a fresh install.

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James Stewart wrote:

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