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Fitbit Inspire 2 Stuck On Download Mobile App

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Jazmine Quito

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Jan 16, 2024, 6:50:20 AM1/16/24
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My Inspire 2 was not syncing so I tried re-setting it, but then could not pair back with my phone. Uninstalled the app to start over and cleared info on my Fitbit. Re-installed the app but still cannot pair the Fitbit with the phone and my Fitbit is stuck with the message "Download the Fitbil mobile app." constantly scrolling. How to I get this to stop and then get the device paired back with my phone?


I want to know the solution as well. My fitbit inspire 2 just froze on "Downloading the mobile fitbit app." I did same as you did, uninstalling the app on my Galaxy s8 and reinstalling fitbit app. It does not solve the problem. I searched online, one video said it might be hardware problem. Is it true? Please help! Thanks!



fitbit inspire 2 stuck on download mobile app

Download File https://t.co/y2v0dcVBwz






I got Inspire 2 around Aug 2022 as a backup while waiting for my defected charge 5 being replaced. I am currently having battery issue with charge 5, so I decided to switch back to Inspire 2 for the time being. Tried to pair Inspire 2 with iphone (updated to the latest iOS and also updated to latest fitbit app before pairing Inspire 2), but it won't get pass download the mobile app, which i already have (otherwise, how can I get setup the fitbit without the mobile app). I searched the forum and followed the instruction of unpairing insprie 2, turning off bluetooth, restarting phone and restarting inspire 2. nothing works. Help.


My fitbit inspire 2 is paired with my phone but cannot connect as it keeps telling me an app is needed, but the app is installed on my phone it just stopped connecting suddenly yesterday. I have uninstall the app and reinstalled and rebooted my fitbit but still no joy.


I am having the same problem with my fitbit that you fixed on1/15/22 by setting up a new account. How do you go about setting up a new account? I am so confused with this crap. My fitbit was displaying wrong date and time and that is why I was playing around with the fitbit and then I got the display download fibit mobile app.


I opened a new fitbit account, not sure what you mean by reinstall the old one, but I logged off the new account and logged into the old account and still I cannot remove the download Fitbit mobile app. I held the button down and got the smiley face and no action with that.


Thank you, thank you, thank you...I did exactly what you said here...had the same problem with the fitbit logo...stuck on a screen with "download fitbit mobile app scrolling on the bottom...I uninstalled app....and set up new device...it worked....I am so happy.....THANK YOU.....


Been having trouble setting up my fitbit charge HR. fitbit. it gets stuck on "connecting to fitbit" after entering the number I see on my Charge HR. I see others have the same issue. I have iphone 5s, iOS 10 and updated my fitbit app. All I got from tweeting fitbitsupport was to try a link on setup troubleshoots and to post on this forum. I've tried all the troubleshoots multiple times resetting Fitbit and Phone and still keep getting stock at "connecting to fitbit". This is really frustrating and I think I'm not alone if you look on twitter.


My mum's brand new fitbit inspire 2 is doing the exact same thing. I have done all the steps suggested, restarting phone, clearing Bluetooth devices, restarted fitbit, tried on 3 different devices but the same message about Bluetooth appears after putting the 4 digit linking code in. Any ideas where to go next? Very disappointing as a birthday gift for my mum.






Having difficulty with the game tracking my steps using my fitbit flex. I am stuck in the beginning where it ask for you to walk 10 steps and i did then when i tried to click back it is still on the walk 10 steps screen I cant close the app because then it starts me all over where i must choose again and then the problem repeats. I am sorry if I wrote this in the wrong spot I am not really forum savy.

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