Official Epox response to the GeForce4 Ti4600 and 8KHA+ incompatibilitiy:

SecretSquirrel

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Mar 6, 2002, 12:39:06 AM3/6/02

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Dear 8KHA+ Users :

As of March 1, 2002 EPoX has received claims from customers that there is a
conflict between the 8KHA+ and Visiontek's GeForce 4 Ti 4600. Currently we
have not been able to confirm where the problem lies and it is being closely
looked at by our technical engineers and R/D. EPoX and the 8KHA+ has been
the motherboard of choice for much of the computer enthusiast community and
we will make every effort possible to keep positive communication and
interaction between EPoX and this community. As for now please always use
caution when inserting any riser cards (i.e. VGA cards) into EPoX
motherboards, as well as any other manufacturers. This practice will prevent
any forceful damages in the future.

Please note that here at EPoX we are always open to hear your comments and
complaints and as always we strive to make sure all problems are dealt with
in a timely and correct manner. Thank you for choosing EPoX for your
motherboard needs and we look forward to providing your future motherboard
needs.

Samuel Kang

Marketing / Product Manager
Production Department
North American Operation
EPoX International, Inc. USA
E-Mail: Samue...@epox.com
Web: www.epox.com

Covenant

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Mar 6, 2002, 1:42:03 PM3/6/02

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OMG a mobo manufacturer customer service department that answers!!!

"SecretSquirrel" <notac...@in.hell> wrote in message
news:_Xhh8.52147$%b6.13...@typhoon.ne.ipsvc.net...

ZOD

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Mar 7, 2002, 12:21:27 PM3/7/02

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> OMG a mobo manufacturer customer service department that answers!!!

You call that an answer?
Hehe......

Ron Miller

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Mar 7, 2002, 8:28:48 PM3/7/02

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Answer as in "reply," not answer as in "solution"

me

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Mar 8, 2002, 4:03:00 PM3/8/02

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There is no solution. You think they are going to give you a completely new mainboard?
I'm blaming Epox though, not Nvidia. Epox should know better to leave plenty of space like
everyone else does, around their AGP slot.
My solution is to jot down the value of the capacitor, check it's voltage level with the one
on the mainboard and determine if you really need a capacitor of such a high voltage handling
capability as that on the mainboard. Then I would desolder that capacitor and then find one which
has a much lower profile (flatter to the board) which might require a lesser handling voltage level
that the original cap is rated for. On the other hand, may capacitors I see on mainboards are way too
overdesigned for much higher voltages than you will see coming off your power supply so you might be able
to get away with using a much smaller capacitor.
Another solution is to follow the copper traces, desolder the capacitor and resolder it on scratched tracelines
away from the offending position.
All of this should be done on an antistatic, grounded pad of course as that's the biggest problem unless you stink
at soldering then you have both problems to contend with.
I know one thing, Epox isn't going to give you a free mainboard.

M@ximum ForCe

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Mar 10, 2002, 8:10:33 PM3/10/02

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You realize that once you used the word "desolder", you lost more
than half the people who post here?

dale mcconnell

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Mar 11, 2002, 10:32:57 PM3/11/02

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what is this please repost this as i have this combo?
"M@ximum ForCe" <ye...@right.com> wrote in message
news:Xns91CDCD906E2...@24.129.0.136...

Cameron

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Mar 12, 2002, 4:46:32 AM3/12/02

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On Tue, 12 Mar 2002 03:32:57 GMT, "dale mcconnell" <badr...@comcast.net>
wrote:

I think the reference was to de-soldering the offending capacitor and either
extending the wires or fitting another so the capacitor can be placed flat
against the motherboard.
ie. When fitting a Visiontek G4-4600 card.

I assume your 4600 clears this capacitor next to the AGP slot okay. ?

Anyone selling the 4600 cards in the UK yet. ?

Regards

Cameron