I agree with Deathwalker. What NIC are you using? I worked for
Excite@Home Tech Support and it sounds to me that it is either on their
end, or a configuration issue, or something wrong with your TCP/IP stack.
Gives us more details. There are no networks to really login when you
are on cable, generally speaking. You turn on the computer, it bootsup
into windows, it uses your computer name to connect with their server,
in order to get your IP address, then you can use Internet Explorer or
other internet applications.
Do you have the correct computer name? Have you tried "winipcfg"? If
you are talking about logging in Windows, that has nothing to do with
your cable internet. That is a user login issue.
Don't always blame the hardware. 90% of computer issues are user errors.
Ryan
Techm...@usa.net