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DVD/R/W/RAM won't Copy - O/S Vista

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dkliner

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May 23, 2009, 12:59:47 PM5/23/09
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I recently purchased a Gateway DX4200-09 with Vista, 64-bit, X4 9100e
Quad-Core Processor, 4GB DDR2, 640GB HD, ATI Radion HD 3200 and
SuperMulti-format DVD+/ -RW Optical Drive w/ LabelFlash.

First thing I did was create Recovery Disk as it didn't come with the
system. I did fight long enough with Gateway and have since received
the System and Recovery Disk.

Problem is the system now shows it as DVD / CD ROM drove and will not
write or copy to a DVD. I am using the same DVD+RW disks I used to
create the Recovery disk on.

I would rather not loose my files by using the recovery disk since I
can't copy my files to disk.

I have tried updating and removing the driver but still will not work.

Please help.


--
dkliner

smh

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May 23, 2009, 7:39:45 PM5/23/09
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. -------------------------- ------------
Mike Richter, were you born with
"Scam Artist" emblazoned on your face?
--------------------------------------

What program did you use to make the recovery disc the first time? When
did the problem appear? Perhaps uninstall/reinstall the burn software?

Some Winxp/sp2 had the same problem:
http://support.microsoft.com/?kbid=883523

PvdG42

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May 23, 2009, 4:01:00 PM5/23/09
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"dkliner" <dkliner...@computerbanter.com> wrote in message
news:dkliner...@computerbanter.com...

New Gateway? Use Gateway tech support, then invoke the warranty if they
cannot help.

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