Problem with floppy drive and CD-ROM drive
Kevin Morenski
I'm trying to fix a system and when it boots, Windows 98 cannot see the
floppy drive or cd-rom drive. There are no problems in BIOS or DOS when I
use a boot disk. However, under device properties, the devices show, but
they state that they are not functioning correctly.
It suggested to reinstall the drivers, which I did, but that didn't work.
Next, I opened the computer and disconnected the two respective devices and
allowed Windows to autodetect them. Unfortunately, this didn't work,
either.
If any of you have any suggestions, please respond post haste. I really do
not want to reinstall Windows.
Thanks,
Kevin
CK
It's always helpful with troubleshooting...
Other than that, you could try removing the devices from Device Manager,
reboot, and see if Windows detects the devices properly. You could also
check the BIOS settings for anything freaky, especially to do with IDE
settings. You could also check for new motherboard drivers at the mobo
manufacturer's website.
I take it that the hard drive is working OK? Is that installed in the usual
way, or have you got a separate controller card? It seems odd to me that one
IDE device would work when all the others fail. Unless you're using a SCSI
drive...?
--
"I'm not like them, but I can pretend..."
Kevin Morenski
working?
> It's always helpful with troubleshooting...
I wish I did, but this isn't my machine...it's my teacher's.
> Other than that, you could try removing the devices from Device Manager,
> reboot, and see if Windows detects the devices properly. You could also
> check the BIOS settings for anything freaky, especially to do with IDE
> settings. You could also check for new motherboard drivers at the mobo
> manufacturer's website.
Yeah, I tried all of those techniques except for reinstalling motherboard
drivers. I did reinstall the device drivers, though.
> I take it that the hard drive is working OK? Is that installed in the
usual
> way, or have you got a separate controller card? It seems odd to me that
one
> IDE device would work when all the others fail. Unless you're using a SCSI
> drive...?
The hard drive works fine...that's what confuses me. It's on the same cable
as the cd-rom drive. Also, I know that the jumpers are set properly. By
the way, it is an IDE drive.
CK
> working?
> > It's always helpful with troubleshooting...
>
> I wish I did, but this isn't my machine...it's my teacher's.
Isn't it always the way?
>
> > Other than that, you could try removing the devices from Device Manager,
> > reboot, and see if Windows detects the devices properly. You could also
> > check the BIOS settings for anything freaky, especially to do with IDE
> > settings. You could also check for new motherboard drivers at the mobo
> > manufacturer's website.
>
> Yeah, I tried all of those techniques except for reinstalling motherboard
> drivers. I did reinstall the device drivers, though.
>
> > I take it that the hard drive is working OK? Is that installed in the
> usual
> > way, or have you got a separate controller card? It seems odd to me that
> one
> > IDE device would work when all the others fail. Unless you're using a
SCSI
> > drive...?
>
> The hard drive works fine...that's what confuses me. It's on the same
cable
> as the cd-rom drive. Also, I know that the jumpers are set properly. By
> the way, it is an IDE drive.
>
Confuses the hell out of me, too. The only other things I can think of are
to check the cables (doesn't seem too likely), or to try to think of some
way that the IDE controller may have been forced to use a higher speed than
the CD-ROM drive or floppy drive could handle. That doesn't seem too likely
either. Hmmm...
You say that both devices work fine in DOS, so it must be a Windows issue.
Is the BIOS set to PnP OS? Also, you could try removing everything from
Device Manager that is IDE related (including the controllers), in case it's
got confused somewhere along the line. Re-installing the motherboard drivers
should do this anyway, though, so try that first. If it's a VIA chipset,
then they have some quite handy drivers called the 4-in-1. Although they're
calling them Hyperion these days. You can get them from www.viaarena.com. If
the chipset is something else, then you'll have to find out who made the
motherboard. SiSoft SANDRA (www.sisoftware.net) may help in this regard if
you have no manuals to go by.
Other than that, I think I'm out of ideas.
°Mike°
Windows\Inf folder;
Drvdata.bin
Drvidx.bin
Whilst still in Safe Mode remove the CD and the floppy from
Device Manager. Reboot.
On Sun, 4 May 2003 19:44:57 -0400, in
<3eb5a69b$1...@nntp2.nac.net>
Kevin Morenski scrawled:
--
STGP, OGPE24HSHD
Kevin Morenski
> Windows\Inf folder;
>
> Drvdata.bin
> Drvidx.bin
>
> Whilst still in Safe Mode remove the CD and the floppy from
> Device Manager. Reboot.
I'll give that a shot. Perhaps it will work. Thank you.
Shep©
place "Kevin Morenski" <k...@nospam.geekcenter.net> wrote :
Try here,
http://www.geocities.com/sheppola/drivers.html
http://www.geocities.com/sheppola/mode.html
http://www.geocities.com/sheppola/cdroms.html
http://www.geocities.com/sheppola/cdsetup.html
HTH :)
Free Windows/PC help,
http://www.geocities.com/sheppola/trouble.html
Free songs download,
http://artists.mp3s.com/artists/17/sheppard.html
°Mike°
<3eb5fc63$1...@nntp2.nac.net>
Kevin Morenski scrawled:
Good luck.
--
STGP, OGPE24HSHD
Last Boy Scout
self installing and works with most CDROMs. In win98 the CDROM may not work
on older motherboards without installing the drivers manually. Another idea
is to go to add new hardware and try adding a CDROM.
The floppy is on its own cable and has no jumpers. Not much can be wrong.
First try turning the floppy so pin 1 is the side with the red line. If
that doesnt help go into the BIOS. The incorrect type of floppy in the BIOS
can be selected. In that case the floppy may not work. Floppies do go bad
sometimes.
"Kevin Morenski" <k...@nospam.geekcenter.net> wrote in message
news:3eb5a69b$1...@nntp2.nac.net...