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Vista home laptop trouble

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Tim

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Nov 11, 2009, 7:21:03 AM11/11/09
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My wife's laptop has picked up a world of trouble.

It's kept fully updated and runs Avast normally. It started crashing
randomly and turning off its own firewall & security centre. We haven't been
able to run a virus scan without it either locking up or otherwise crashing
before completion.

We've tried Kaspersky & Trencillin housecall in normal mode & safe mode but
they keep getting shut down.

All these problems may or may not be associated with a daughter home from
uni who has been using her external drive with this laptop.

I've got an Ubuntu disk I'm going to try but I'm open to other suggestions.

Tim

Tim

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Nov 11, 2009, 9:13:06 AM11/11/09
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Tim wrote:

> I've got an Ubuntu disk I'm going to try but I'm open to other
> suggestions.

Um.. assume I'm an idiot. Darned if I can work out how to install Fprot
running in Live CD mode.

Tim

Victek

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Nov 11, 2009, 11:39:05 AM11/11/09
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.
Try installing and running MalwareBytes AntiMalware (MBAM). If it will
install but won't run try renaming the executable - some malware targets the
executable by name. There is also SuperAntiSpyware. You could also try an
online scanner such as Hitman Pro (free trial ware).

If none of these work you can create a bootable CD with UBCD4WIN that will
include a number of antimalware apps.

Last, you can remove the hard disk from the laptop and put it in a USB
enclosure (very inexpensive) so you can scan it on another PC. That's
actually pretty easy and likely to succeed since the infected OS is not
being booted (as long as you're savvy with hardware). Hope some of this
helps you out.

Tim

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Nov 11, 2009, 11:48:19 AM11/11/09
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Victek wrote:
> Try installing and running MalwareBytes AntiMalware (MBAM). If it
> will install but won't run try renaming the executable - some malware
> targets the executable by name. There is also SuperAntiSpyware. You
> could also try an online scanner such as Hitman Pro (free trial ware).
>
> If none of these work you can create a bootable CD with UBCD4WIN that
> will include a number of antimalware apps.
>
> Last, you can remove the hard disk from the laptop and put it in a USB
> enclosure (very inexpensive) so you can scan it on another PC. That's
> actually pretty easy and likely to succeed since the infected OS is
> not being booted (as long as you're savvy with hardware). Hope some
> of this helps you out.

That last option sounds like it's worth trying. I used to have an enclosure
kicking about somewhere but I think it's been nicked by my daughters!

Thanks for all the other pointers too.

Tim

Tim

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Nov 12, 2009, 12:12:54 PM11/12/09
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Victek wrote:

>
> Last, you can remove the hard disk from the laptop and put it in a USB
> enclosure (very inexpensive) so you can scan it on another PC. That's
> actually pretty easy and likely to succeed since the infected OS is
> not being booted (as long as you're savvy with hardware). Hope some
> of this helps you out.

I managed to buy a cable from my local shop for �2.50 to link up the laptop
sata drive to my PC.

Scanning it with Avast and it's found and deleted Win32:Adloader-AC[trj] in
"G:\pagefile.sys" file. (G being the drive letter my PC has assigned to the
affected drive). I thought that might be me fixed but on seaching the net
the opinion seems to be that this is usually a false alarm and that the
pagefile.sys file isn't routinely scanned. I guess it got scanned on this
occasion as it's now an extra drive.

Now I'm sure that the computer was infected with something, just too many
strange things going on with security settings and antivirus programs so I'm
left wondering if there is something else it might have missed? It's had a
full scan with Windows Defender. I haven't tried the malwarebytes site yet
but it's currently undergoing a "Housecall".

Anything else I should do or just slap it back in the laptop and see if it's
behaving?

Tim

Victek

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Nov 12, 2009, 11:01:25 PM11/12/09
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.
I don't know how effective the online "House Call" is. I would recommend
MBAM. If the drive comes up clean after a full scan with MBAM I would trust
it. I've used a number of different scanners in the field and MBAM has
consistently been the best followed closely by SuperAntiSpyware.

The Central Scrutinizer

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Nov 13, 2009, 12:49:11 AM11/13/09
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Um... If you fond a virus in the pagefile, it was swapped out of memory.
Which is very bad. Avast finds these in the page file while others does
not.

So minimum it is a wipe and reinstall.

--

"Tim" <timdow...@obvious.yahoo.co.uk> wrote in message
news:7m2u1jF...@mid.individual.net...

Tim

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Nov 13, 2009, 12:42:49 PM11/13/09
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Thanks. I've scanned it and it seems to be okay. Certainly the laptop is
behaving normally and Windows Security centre, firewalls and antivirus
software seem to be working now.

Tim

Anonymous

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Nov 13, 2009, 6:55:48 AM11/13/09
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From: "The Central Scrotumizer"

> Um... If you fond a virus in the pagefile, it was swapped out of memory.
> Which is very bad. Avast finds these in the page file while others does
> not.
>
> So minimum it is a wipe and reinstall.

Christ you talk some brainless shit!

Are you mentally retarded by any chance?


The Central Scrutinizer

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Nov 14, 2009, 11:49:14 AM11/14/09
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"Anonymous" <cri...@ecn.org> wrote in message
news:2009111311554...@www.ecn.org...


you would have to be to be hanging out here. wouldn't you?

--

Tim

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Nov 16, 2009, 4:57:42 AM11/16/09
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Well your advice seems to have been wide of the mark. Laptop running fine
now.

Tim

Anonymous

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Nov 16, 2009, 5:59:49 AM11/16/09
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"Tim" wrote in message:

He's a Born Again Know-all. He forgot to wipe and reinstall his brain after
it fell out of his arse.

The Central Scrutinizer

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Nov 18, 2009, 1:01:17 AM11/18/09
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Congrats!

--

"Tim" <timdow...@obvious.yahoo.co.uk> wrote in message

news:7mcm0aF...@mid.individual.net...

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