1st when you turn on jukebox it should not scan unless there are plays
still up press or your press scan button the button in back is cancel/
reject button , , make sure all your plugs are in right slots a few
can be put on wrong , i feel for you your already in this box for 2x
what its worth working and what ever you spent on ccc replacement
which you might not have needed, when you move into service mode does
it say errors exist? , rowe are best boxes out there and it should
have been a easy fix, what player is in it is it a cdm ? pro?