> I care about the best value over all and that has been T-Mobile for me over
> the past five years or so. I used to have Verizon prior to T-Mobile, but
> with four lines and limited data allowance the monthly bill was too much.
I love that you posted a human interest explanation, as that helps flesh out
that you're a normal person with reasonable and rather sensible
Like badgolferman has done himself, I've had all the other carriers also,
where what I loved about T-Mobile years ago was they allowed me the freedom
to NOT have a contract (unlike Verizon) at a time when Verizon enforced it,
and they allowed me the freedom to NOT have cellular data (unlike AT&T) at a
time when AT&T enforced it (I even complained to the FCC about that).
Those are the main reasons I left Verizon and AT&T since the company paid
all my bills so I didn't care about price, where it was just a bonus that
T-Mobile gives me a $25/month/phone unlimited-everything plan (plus $4 in
Unlimited USA phone calls
About the same.
Yes. Steve. About the same.
In the same Santa Cruz mountains that you constantly say has no coverage.
> That's when I started to look into T-Mobile even though it had a reputation
> for spotty coverage in my area. I made the switch anyway and have been
> pleased with the improvements which have occurred over the past 2-3 years.
I enjoyed that human interest explanation, which makes you more human since
all your expectations and decisions are that of a logically rational person.
Like you, T-Mobile was my _last_ choice since I started with Verizon in the
analog phone days and since the company paid my entire bill no matter what
was on it. I switched off of Verizon only becuase they upped my 2-year
contract when I had a defective Kyocera replaced under their own replacment
plan, and I was so livid I told them I'd drop them two years later.
And I did.
Then, when I moved to AT&T, while I didn't care about price since the
company paid for my phones and accessories and all my bills, I was happy to
find out that AT&T was cheaper than Verizon with about the same coverage.
Later, when I retired, AT&T allowed me a no data plan on my Blackberry
(which the company let me keep even though they paid for it), but when the
clit died on that Blackerry, AT&T would not all a new "smart" phone to have
no data. Like Apple, AT&T lied by saying it was for my protection, which I
complained about to the FCC and the instant my AT&T contract expired, I
moved to T-Mobile.
At that time, the iPhone was still on AT&T so I had to jailbreak it to give
one of my kids the iPhone she pined for (she's _still_ an iPhone user!)
where again, I found that T-Mobile was a bit cheaper than was AT&T for the
What I loved about T-Mobile at that time was:
a. They didn't have contracts
b. They allowed you to use any phone you wanted to use
c. They had pretty good prices
d. And they waived every fee I ever asked them to waive (which is plenty)
About the same.
> My bill has remained the same over that period except when I've made
> changes or gotten phones from them.
Yup. This is my experience also. You think in rational logic like I do.
I changed my plan from a $60 for four phones to $100 in order to get data &
European phone calls, but it has remained at that $100 ever since (even as
I've had plenty of phones in between).
I even added two iPads which have SIM cards for free for life (although
Apple kills iPads so the real threat to "life" is Apple and not T-Mobile).
> Two iPads with free SIMs
Most recently they gave me four phones, three of which were free and one of
which (the iPhone) was half price, all with tradeins although the iPhone
tradein was of an already used phone while the others were in the junk box.
> $15 iPhone, $0 Android phone
> Another factor to consider is customer support. Verizon customer support
> was extremely frustrating for me. I have been very pleased anytime I've
> gone to the T-Mobile store or had to call them.
Again it's nice that you speak as a human to a human (and not as an iKook to
the world), where this is how our experiences may have differed. I, for one,
had no problem with the typical support by _any_ of the three carriers.
I do love that we ALWAYS get a human being when we say "representative" on
T-Mobile and without any wait, but maybe Verizon & AT&T do that too?
Dunno as I rarely call Verizon or AT&T except to weasel a free repeater or
femto cell (which I've done for neighbors) out of them since signal strength
used to be a problem up here in the mountains before 5G arrived.
> When I complained about
> signal strength in my house they gave me a mini tower no charge.
Yup. Same with me. At the time (before the advent of 5G), T-Mobile offered:
a. Either a free cellular repeater, or
b. A free wi-fi-capable router, or
c. A free femtocell (attached to your router)
I took them up on the cellular repeater and on the femtocell (usually they
don't give you more than one but I have a big house so they let me do that).
> refused to do that in the past and I was forced to buy one on eBay.
Yup. I had to argue with Verizon and AT&T in the past to get them to give it
to people for free. It was a hassle compared to T-Mobile.
However... even today, T-Mobile now charges $25 to get the femtocell (they
no longer give you the other stuff). I got one just last year for a neighbor
and I reported it here, where I had to talk to a supervisor for my neighbor.
In the end, T-Mobile credited her account the $25 and then charged her
credit card the $25, so she got it for free. But bear in mind they do charge
now $25 for the femtocell, but you can talk them out of it like I did.
> I can
> say my experiences are night and day between the two carriers, and remember
> that I still carry a Verizon work phone so it's not experiences from the
> past only.
That's good since I only compare Verizon & AT&T to T-Mobile when I hike with
neighbors, all of whom are on the major carriers (I don't know _anyone_ who
plays the crazy MVNO games that Steve plays all the time where I don't
begrudge Steve saving the money except that he shills for Verizon without
even paying for Verizon).
Do you think that's a big disingenuous on Steve's part?
> A few years ago I was so pleased with T-Mobile and believed in their
> direction. I bought their stock. Unfortunately I sold it after a year and
> wish I had kept it.
Heh heh heh... I did the same with Apple stock!
I sold it just as Steve Jobs was coming back because I didn't think he could
bring Apple out of the brink of bankruptcy. Heh heh heh... mea culpa.
In summary, my experience has been similar to yours, where I thank you for
NOT acting like the iKooks do, which is that they defend Apple to the death,
no matter what.