Good Luck!
> http://www.wireless.att.com/find-a-store/iphone/
"Maintenance In Progress
Wireless from AT&T is continually working to improve our internet site
for our customers. As part of this ongoing effort, we are currently doing
maintenance. We apologize for this inconvenience and ask that you please
try back again later.
Should you require immediate assistance, please call:
Wow...it crashed already!
Larry
--
http://www.spp.gov/
The end of the USA and its Constitution....RIP
> > http://www.wireless.att.com/find-a-store/iphone/
>
> "Maintenance In Progress
> Wireless from AT&T is continually working to improve our internet site
> for our customers. As part of this ongoing effort, we are currently doing
> maintenance. We apologize for this inconvenience and ask that you please
> try back again later.
>
> Should you require immediate assistance, please call:
>
> 1-800-331-0500"
>
> Wow...it crashed already!
>
> Larry
Too FUNNY... I had a little trouble with their main link before I posted
it... but thought it was on my end... but simply knowing it was the
"official" source it didn't matter... but now to learn that even ATT can
keep up is funny on a major scale.
If this is the case with a simple website/database, just think of the
chaos at their stores on Friday. Wow, it really shows how poorly Cell
Companies are run.
Computer World... Welcome to the Cell World... "maintenance in
progress", what a complete joke to computer people, you know Steve is
flying in "real" engineers to fix this problem at this very moment.
ATT can't handle Apple's popularity, hate to say it, but I told them so!
> Hey, Cool! It works just like the iPOD I tried - it froze my PC! After
> my experience with an iPOD Mini I'd be VERY hesitant to do business with
> Apple ever again. It worked almost 3 weeks before having to return it 4
> times before they finally replaced it. The replacement never saw the
> light of day at my house. I sold the sealed box replacement on ebay the
> day it arrived.
but your are forgetting the iPod didn't have anything to do with your
problem, you were still trying to use a PC. please learn how modern tech
works and where the problems actually occur.
the iPod was perfect, your system wasn't, so you need to move up to a
Mac then you'll be fine. Windows just can't handle modern tech, that's
all.
Oh, and don't TOP POST on usenet, it makes you look like a further fool.
-
So, MacKops apparently observe RFCs, Really F'n Clueless behaviors.
SoCalCommie
"The difference between patriotism and nationalism is that the patriot
is proud of his country for what it does, and the nationalist is proud
of his country no matter what it does; the first attitude creates a
feeling of responsibility, but the second a feeling of blind arrogance
that leads to war." - Sidney J. Harris
"Oxford" <colalo...@mac.com> wrote in message
news:colalovesmacs-E1D...@mpls-nnrp-02.inet.qwest.net...
<fanboi drivel snipped>
Any chance you could crosspost to a few more disintersted groups next time?
FU's set.
--
<<< Unlock Your Phone's Potential >>>
<<< www.uselessinfo.org.uk >>>
<<< www.thephonelocker.co.uk >>>
<<< www.gsm-solutions.co.uk >>>
Well Oxford, explain to me how a battery that wouldn't hold a charge for
more than 24 hours while turned off relates to the fact I use a PC.
While you're at it can you also explain how the fact that it took 4
returns and 6 calls to get Apple to finally "fix" the bad battery
problem by sending a new unit relates to my using a PC?
The iPOD was anything BUT perfect... it had a defective battery and
that's why they had to replace it (of course, if the brilliant Apple
designers had added a battery door I could have just popped in a new
battery but I guess having an easily replaceable battery isn't "modern
tech" - just practical).
Whether a Dual Core Intel PC or Apple machine is better is a subject
for another time and place (as is top vs bottom posting). But based on
my experience with Apple service I'll stick with my Sony PC, Sensa MP3.
Apple has beautiful if not always practical designs and there is no
taking away from the their marketing prowess with the iPOD and the
iPhone and even some of their computer designs. But after such a
horrendous experience with their service deptartment I'll just have to
pass.
Mine was a battery problem too (see response to Oxford). They finally
realized it on the 4 try. My Sensa MP3 player sounds great and runs 14
hours on a AAA battery. When it dies I pop a new one in in a few
seconds.
> > Oh, and don't TOP POST on usenet, it makes you look like a further
> > fool.
> >
>
> Well Oxford, explain to me how a battery that wouldn't hold a charge for
> more than 24 hours while turned off relates to the fact I use a PC.
Because of the implementation of USB on some PC's it's dicey at best.
You tried to connect a high quality product (the iPod) to a low end
device (a PC) so it's clear the PC was at fault here. What brand of PC
was it?
> While you're at it can you also explain how the fact that it took 4
> returns and 6 calls to get Apple to finally "fix" the bad battery
> problem by sending a new unit relates to my using a PC?
But that wasn't related to Apple, they sent you 4 different iPods? and
the (3,5 one worked) or did you get a new PC / plug it into a different
USB port in the meantime?
Either way, why people continue to beat themselves up with PC's is
beyond reason. Get a Mac and live a better life.
> The iPOD was anything BUT perfect... it had a defective battery and
> that's why they had to replace it (of course, if the brilliant Apple
> designers had added a battery door I could have just popped in a new
> battery but I guess having an easily replaceable battery isn't "modern
> tech" - just practical).
Replacing a battery on the iPod is easy, but adding a door would created
consumer quality issues. iPod batteries last a LONG time. 3-5 years on
average, so it's a cheaper, more eco friendly, more reliable way to go
compared to using old fashioned AA / AAA batteries. Spending $19.95 on 1
iPod battery sure beats spending $90 for the same power using AA/AAA
ones, then you always have to worry about running out of power, with an
iPod, you just plug it into FireWire or USB, done.
> Whether a Dual Core Intel PC or Apple machine is better is a subject
> for another time and place (as is top vs bottom posting). But based on
> my experience with Apple service I'll stick with my Sony PC, Sensa MP3.
>
> Apple has beautiful if not always practical designs and there is no
> taking away from the their marketing prowess with the iPOD and the
> iPhone and even some of their computer designs. But after such a
> horrendous experience with their service deptartment I'll just have to
> pass.
Was it Apple's service, or somewhere like Compusa? Just curious.
> Any chance you could crosspost to a few more disintersted groups next time?
no, everyone that this was posted to was interested. you are just
jealous that you are locked into another servive plan, that's all.
you'll get an iPhone at some point. thanks.
> I doubt if there's 3 million idiots who would 'line up' to buy this
> over hyped piece of crap. Sure, there are those under endowed fools
> who thing this cool thing will get them laid (and they'll run out and
> buy one) or those with far too much disposable income that have to
> keep up with the Jones, but beyond that it's just another toy for
> idiots! If there are 3 million idiots willing to part with $500 I'd
> love to take a piece of that action. FUCK CRAPPLE!
>
> SoCalCommie
There aren't 3 million idiots, but 3-20 million smart people that want
this smart phone. People that demand the very best in life will want the
iPhone on that first day, you'll get one at some point, but since it
appears you don't have any income you'll have to wait until a less
featured model is created for your economic status level.
No sane individual willingly pays-to-beta bleeding edge appliances.
> No sane individual willingly pays-to-beta bleeding edge appliances.
there really isn't anything "bleeding edge" on the iphone outside of the
multi-touch technology which is working quite well.
the iPhone is running OSX so you need to keep that in mind, all the
battle testing of the phone occurred years ago, so the Apps and services
will be fine.
Plus AT&T at the request of Apple tested this phone twice as long as any
phone they have ever tested. It will work just fine, you'll see.
> > There aren't 3 million idiots, but 3-20 million smart people that want
> > this smart phone. People that demand the very best in life will want the
> > iPhone on that first day, you'll get one at some point, but since it
> > appears you don't have any income you'll have to wait until a less
> > featured model is created for your economic status level.
>
> Here's the perfect phone for his ilk:
> http://tinyurl.com/2h6rou
yes, people that don't get an iphone will fast be using the "equivalent"
of that technology. (as seen in the link above) All cell phones outside
of the iphone become obsolete starting at 6:01pm tomorrow. Nobody will
have a phone this good for 1/2 a decade at least, so congrats to
everyone at Apple all the very hard work.
No sane person will be paying-to-beta in the real world.
Oxford wrote:
> In article <4683C762...@Groups.com>, News <Ne...@Groups.com> wrote:
>
>
>>No sane individual willingly pays-to-beta bleeding edge appliances.
>
>
Oxford wrote:
> "BruceR" <razr...@NOgmailSPAM.com> wrote:
>
>> Well Oxford, explain to me how a battery that wouldn't hold a charge
>> for more than 24 hours while turned off relates to the fact I use a
>> PC.
>
> Because of the implementation of USB on some PC's it's dicey at best.
> You tried to connect a high quality product (the iPod) to a low end
> device (a PC) so it's clear the PC was at fault here. What brand of PC
> was it?
It is a Sony PC - not low end and the USB ports have not been
problematic.
>
>> While you're at it can you also explain how the fact that it took 4
>> returns and 6 calls to get Apple to finally "fix" the bad battery
>> problem by sending a new unit relates to my using a PC?
>
> But that wasn't related to Apple, they sent you 4 different iPods? and
> the (3,5 one worked) or did you get a new PC / plug it into a
> different USB port in the meantime?
Of course it's related to Apple! They returned the original iPOD 3 times
(same serial number) with a "firmware update" that did nothing to
correct the problem. They only sent a new unit the 4th time after I made
calls to Apple's corporate offices. I used the same SONY Desktop PC
each time and there is nothing wrong with the PC.
>
> Either way, why people continue to beat themselves up with PC's is
> beyond reason. Get a Mac and live a better life.
That's just arrogant. The PC was not at fault. It works fine with every
other peripheral I have used. Are you saying is that Apple is incapable
of providing a reliable interface to a PC but falsly advertises that
they do? BTW, Apple never pointed to my PC as the problem.
>
>> The iPOD was anything BUT perfect... it had a defective battery and
>> that's why they had to replace it (of course, if the brilliant Apple
>> designers had added a battery door I could have just popped in a new
>> battery but I guess having an easily replaceable battery isn't
>> "modern tech" - just practical).
>
> Replacing a battery on the iPod is easy, but adding a door would
> created consumer quality issues. iPod batteries last a LONG time. 3-5
> years on average, so it's a cheaper, more eco friendly, more reliable
> way to go compared to using old fashioned AA / AAA batteries.
> Spending $19.95 on 1 iPod battery sure beats spending $90 for the
> same power using AA/AAA ones, then you always have to worry about
> running out of power, with an iPod, you just plug it into FireWire or
> USB, done.
Low profile LiOn batteries are available for all kinds of consumer
products. To say that a battery door would create "consumer quality
issues" is just nonsense as vitually every other battery operated
device - including MP3 Players and Mobile phones - have battery doors
that clearly do not create "consumer quality issues." Or are you saying
that Apple is unique in not being able to avoid "creating consumer
quality issues" by adding a battery door? In any case I fail to see how
the addition of a battery door would affect the quality of the consumer
:). As for the cost of batteries, I pay 40 cents for AAA alkaline
batteries that last me about 3 weeks so I spend about $6 a year. I
don't worry about running out of power because I always keep a few
spares in my briefcase. I do not, however, always have a convenient USB
or FW port handy.
>
>> Whether a Dual Core Intel PC or Apple machine is better is a subject
>> for another time and place (as is top vs bottom posting). But based
>> on my experience with Apple service I'll stick with my Sony PC,
>> Sensa MP3.
>>
>> Apple has beautiful if not always practical designs and there is no
>> taking away from the their marketing prowess with the iPOD and the
>> iPhone and even some of their computer designs. But after such a
>> horrendous experience with their service deptartment I'll just have
>> to pass.
>
> Was it Apple's service, or somewhere like Compusa? Just curious.
It was Apple's direct service. They sent boxes - I returned the unit.
They returned the same serial number unit. 3 TIMES. Only after a call to
Apple corporate did they finally send a refurbed unit. Compare that to
when my Sony laptop needed a new keyboard. I walked into the Sony repair
depot, handed them my laptop and receipt and 25 minutes later walked out
with a new keyboard installed. THAT's the kind of service that keeps me
interested in Sony and COULD have kept me interested in Apple.
Actually, had they just fixed it the first time I would have been happy.
I have been using Motorola phones since 1984 and have never had a
service issue or need for any repair. I have changed the low profile
LiOn batteries myself without experiencing any "consumer quality issues"
whatsoever. I continue to remain a high quality consumer.
No, I'm not locked into any service plan, nor am I jealous.
> you'll get an iPhone at some point.
Not likely after the fiasco I had with ipods for my kids. I'd rather have a
fully featured phone not locked into proprietry software thanks. Now, if
someone would release a Linux based handset with the features my HTC Hermes
has I could well be convinced to change.
> thanks.
For what?
Fu's set again.
> No, "You'll" see.
>
> No sane person will be paying-to-beta in the real world.
No, you don't understand. Apple doesn't do "beta" tests, they actually
ship the full "complete" product unless they "specifically" say "beta".
The beta program was over this spring for the iPhone. So "you'll" get
the full product, with zero to very, very few bugs.
Apple isn't like other companies in this regard, they have higher
standards. MUCH higher standards, that's why they have such a solid
following.
"You'll get one soon enough" so don't be too jealous right now...
So why don't you hold your breath and I'll tell you "soon enough" when
I've decided to beta the product.
You can start.... now.
I'll be back to you when I've decided to beta.
So hold your breath until then....
"MUCH higher standards?" Can't prove it by my experience.
> If there isn't anything bleeding edge then explain why it will take
> others "a half a decade" to introduce something similar? Nokia's roll
> out, flexible screen isn't even that far off.
first of all, DO NOT TOP post!
it makes you look like a total fool... all usenet replies appear at the
BOTTOM of a reply, or you are dismissed.
Apple has over 200 patents on the iPhone, so it will be at least 17
years before anyone can copy it. Nokia isn't really in the game anymore,
they started it for sure, but they kinda became the IBM, and will leave
the market in the next few years. No way they can compete against Apple
level engineering and design, they simply don't have the resources.
Yes, SONY has shown this flexible screen as well, and Apple showed it
way, way back in 1996/7, so Apple still is the main company that brings
tech to people, so Nokia is pretty much a goner at this point in the
game. They tried, and were good for awhile but they are no match for an
"Apple".
Here's Apple's foldable screen, cira 1996/7
Not to mention your mindless MacKop toadying to unproductive convention.
> What very colorful flavor KoolAid are they serving today?
>
> No sane individual willingly pays-to-beta bleeding edge appliances.
OK, we'll wait for your dinner of crow tomorrow night.
> Of course it's related to Apple! They returned the original iPOD 3 times
> (same serial number) with a "firmware update" that did nothing to
> correct the problem. They only sent a new unit the 4th time after I made
> calls to Apple's corporate offices. I used the same SONY Desktop PC
> each time and there is nothing wrong with the PC.
Why is it that everybody who has problems with iPods uses Windows?
> Get a Mac and live a better life.
>
> That's just arrogant. The PC was not at fault. It works fine with every
> other peripheral I have used. Are you saying is that Apple is incapable
> of providing a reliable interface to a PC but falsly advertises that
> they do? BTW, Apple never pointed to my PC as the problem.
No, he's simply trolling outlandishly and laughing at our reasoned
responses. If his precious Mac died he'd blame the country's non-Apple-
built power grid before he blamed Apple.
You can't argue the Dogma of Apple Infallibility with the faithful.
I've been in marketing too long to be brand loyal. If one product (be it
Coke/Pepsi, Ford/Chevy, PC/Mac, whatever) were truely THAT superior to
another in the same category, it'd dominate the market and eliminate the
other...
...or at least relegate the other to a 5% market share... ;-)
--
Posted via a free Usenet account from http://www.teranews.com
> > Of course it's related to Apple! They returned the original iPOD 3 times
> > (same serial number) with a "firmware update" that did nothing to
> > correct the problem. They only sent a new unit the 4th time after I made
> > calls to Apple's corporate offices. I used the same SONY Desktop PC
> > each time and there is nothing wrong with the PC.
>
> Why is it that everybody who has problems with iPods uses Windows?
yes, Windows is the weak link in the chain for most people no matter
what they do in life. The iPod is blamed in this case, but 99.9% of the
time it's actually "MS Windows" or the very poor hardware base on which
Windows tries to run is the actual problem.
PCs are a huge sea of "junk", but since the dumb people of the world
thing "computers should be complicated" and shouldn't work correctly,
PC's win!
Apple "loses" since the societal concept of a problem free PC is foreign
to their experience.
Thankfully, Apple will win in the end, once all the dumb people die.
Well Oxford, that's all very trite but you still haven't answered my
questions. How is using a PC with or without Windows (which I never said
I used - ever hear of Linux? I use both) related to a problem with a
battery? And for the record, it wouldn't hold a charge after plugging
the thing in to my friend's Apple laptop either. You can hem and haw
all you want but the fact is that the battery was defective and it took
Apple 4 returns and escalation to corporate to even run a proper test
and admit that it was defective and replace the unit.
I can understand and forgive a defective item but not the horrible
service I got from Apple which I'm sure that even you will have to admit
had nothing to do with having a PC or the OS used. In fact, for the 3
weeks the thing worked, I had no trouble using iTunes. It was just a
bad battery, poor design in not being able to replace it myself and
awful service from the manufacturer.
As far as Apple "winning in the end" you may recall that prior to the
iPOD when they relied on computer sales only, they were in the crapper
on the verge of bankruptcy.
I'm surprised user bill gates has not chimed in yet about it's imposable
that apple would have not fixed it before the 4th time. :)
"BruceR" <razr...@NOgmailSPAM.com> wrote in message
news:4684b2d5$0$24712$4c36...@roadrunner.com...
> Well Oxford, that's all very trite but you still haven't answered my
> questions. How is using a PC with or without Windows (which I never said
> I used - ever hear of Linux? I use both) related to a problem with a
> battery? And for the record, it wouldn't hold a charge after plugging
> the thing in to my friend's Apple laptop either. You can hem and haw
> all you want but the fact is that the battery was defective and it took
> Apple 4 returns and escalation to corporate to even run a proper test
> and admit that it was defective and replace the unit.
> I can understand and forgive a defective item but not the horrible
> service I got from Apple which I'm sure that even you will have to admit
> had nothing to do with having a PC or the OS used. In fact, for the 3
> weeks the thing worked, I had no trouble using iTunes. It was just a
> bad battery, poor design in not being able to replace it myself and
> awful service from the manufacturer.
My experience with Apple Support is completely different. A few years
ago, I was given an Apple Airport Base Station. Plugged it in, and it
didn't work. I did all the resetting and things I could think of.
So I called Apple, explained that this was way out of warranty and that
I was not the original purchaser. The next day, I had a refurb'd unit
in exchange.
Lucky you. Maybe the iPOD service group is different.
Nope. Just checking.
Still no interest in a bleeding edge fashion appliance.
Possibly because 95% of all personal computers are Windows PCs?
> yes, Windows is the weak link in the chain for most people no matter
> what they do in life. The iPod is blamed in this case, but 99.9% of the
> time it's actually "MS Windows" or the very poor hardware base on which
> Windows tries to run is the actual problem.
>
> PCs are a huge sea of "junk", but since the dumb people of the world
> thing "computers should be complicated" and shouldn't work correctly,
> PC's win!
>
> Apple "loses" since the societal concept of a problem free PC is foreign
> to their experience.
>
> Thankfully, Apple will win in the end, once all the dumb people die.
Hmmm, I haven't seen Mac's market share increase over the years.
So, all those "dumb" people aren't dying fast enough, right? Either that,
or new "dumb" people are taking their place...
--
John Richards
> Hmmm, I haven't seen Mac's market share increase over the years.
> So, all those "dumb" people aren't dying fast enough, right? Either that,
> or new "dumb" people are taking their place...
If you haven't seen Apple's market share increase lately, you haven't
been paying very good attention. And market share is certainly no
indication of quality. I mean, Britney Spears has sold a lot of
records.
But quality doesn't pay the bills- market share does.
---
"Some IPhone Customers Put on Hold
By MAY WONG
AP Technology Writer
Email this story
Printer friendly format
June 30, 2007, 7:03 PM EDT
SAN FRANCISCO -- While many who snapped up Apple Inc.'s iPhone were
using the latest must-have gadget even before leaving the store, some
buyers were put on hold as they experienced frustrating delays in
activating their cell phone service.
"A vast majority" of customers were up and running within minutes, said
Michael Coe, a spokesman for AT&T Inc., the phone's exclusive carrier.
But he acknowledged Saturday that some were facing delays because the
high volume of activation requests were taxing the company's computer
servers.
Tim Johnson of Collegeville, Penn., found himself still staring at a
crippled -- albeit sleek and sexy -- gadget on Saturday afternoon, more
than 18 hours after he had waited in line to buy the device.
"It looks cool, but I can't do anything with it," he said. "I'm angry
and frustrated and feel like I wasted my time standing in line."
Coe wouldn't say how many customers were affected, or how long some of
them would have to wait. The company was working to resolve the issue as
quickly as possible, he said.
Jennifer Bowcock, an Apple spokeswoman, said Apple was also working to
minimize the problem for its customers.
> Coe wouldn't say how many customers were affected, or how long some of
> them would have to wait. The company was working to resolve the issue
as
> quickly as possible, he said.
>
I snapped a picture of the AT&PP store in North Charleston, SC, but
didn't make it before they had let the 8 people standing in line since
8AM (that morning, not Wednesday) had been lead through the legal mill.
The store got 3 demos and 40 units and had sold out around 2PM that
afternoon.
I guess Charleston doesn't get so excited as San Francisco over Apple
products....(c;
Noone was standing around later that afternoon to try them out. I played
with the one I picked up for almost an hour trying out the toys I'd seen
in the demos on YouTube. It's actually pretty neat, except for the lack
of storage...which is what the cell companies want so they can sell you
something.
Watching some YouTube streams as the AT&PP guy came over, bored from the
lack of customers, I asked him if I was going to be able to watch YouTube
on iPhone over AT&PP's network. Of course, totally unaware of the
company's iPhone "terms of use", until I popped it up on the iPhone and
spread my fingers out to widen it so he could read the really FINE print,
he said I could watch TV, listen to music, all on AT&PP, which I showed
him simply wasn't true.
He was still reading the fine print on it as I left the store.
$500 and a no-subsidy 2-year contract it's NOT. It's only 4GB. My Xclef
500 is about the same size but thicker and heavier with its 120GB hard
drive and digital FM radio/MP3 recorder carrying ALL the tunes, not just
a few. 4GB for $500? I thought those days were OVAH!
Larry
--
While in Mexico, I didn't have to press 1 for Spanish.
It just isn't fair.
Larry wrote:
> News <Ne...@Groups.com> wrote in news:4686F8F2...@Groups.com:
>
>
>>Coe wouldn't say how many customers were affected, or how long some of
>>them would have to wait. The company was working to resolve the issue
>>as quickly as possible, he said.
>>
>
>
>
> 4GB for $500? I thought those days were OVAH!
>
>
> Larry
Also OVAH is the iPhone-y hype. OVAH and OUT!
> OOPS... That darn pay-to-beta problem again!
Jealous that you didn't get one?
> Well Oxford, that's all very trite but you still haven't answered my
> questions. How is using a PC with or without Windows (which I never said
> I used - ever hear of Linux? I use both) related to a problem with a
> battery? And for the record, it wouldn't hold a charge after plugging
> the thing in to my friend's Apple laptop either. You can hem and haw
> all you want but the fact is that the battery was defective and it took
> Apple 4 returns and escalation to corporate to even run a proper test
> and admit that it was defective and replace the unit.
> I can understand and forgive a defective item but not the horrible
> service I got from Apple which I'm sure that even you will have to admit
> had nothing to do with having a PC or the OS used. In fact, for the 3
> weeks the thing worked, I had no trouble using iTunes. It was just a
> bad battery, poor design in not being able to replace it myself and
> awful service from the manufacturer.
when you sell 17,000+ of anything at day (even a loaf of bread) there
can be 5-10 problems. Obviously a battery issue didn't take 4 tries to
fix, so you are completely lying there. But Apple does screw up and
that's human.
Apple just is the best by about 30% compared to any other PC Vendor for
quality support. They truly care about what they make, it's not just a
"product" for them.
They didn't escalate it to "corporate" for a "proper" test, that
completely is a lie (2nd one in your comments)
So just be honest and 99% of the time Apple fixes things on the very
first try.
> Just a "few" bugs, eh?
>
> So why don't you hold your breath and I'll tell you "soon enough" when
> I've decided to beta the product.
>
> You can start.... now.
>
> I'll be back to you when I've decided to beta.
>
> So hold your breath until then....
no bugs so far!
just some ATT activation problems which is ATT, not Apple, the iPhone
works wonderfully, best, most complex consumer product humans have ever
built.
(oh, and don't put your posts at the top, it kinda makes you look like a
newbie)
none wrote:
> just some ATT activation problems which is ATT, not Apple...
There seems to be a problem with the itunes activation - when you have an
existing AT&T account which is other than one of the current standard
accounts OR if you are porting a number from another carrier. itunes is all
Apple.
I see, so when the facts don't fit your preconcieved notions just accuse
the poster of lying. For you to call me a liar is offensive and uncalled
for since you have no facts with which to challenge my experience. All
you have is a blind devotion to a corporation which you believe can do
no, or at least very little, wrong. I have no reason to lie about my
experience. In fact, I own Apple stock so I wish the company nothing but
success from customers such as yourself.
I bought an Apple Mini and loaded up all my tunes from my PC with no
problem and enjoyed the unit for about a month. Then I found it was
dead. Charged it up till it said it was full. Without any use it was
dead again 3 days later. Went to online support, filled out the forms
and explained the problem. They sent a box, I sent it in. They returned
it a week later with a note saying that they updated the firmware. Took
the unit out of the box and it was dead. Charged it up to full. Two
days later it was dead again. Went online again. Filled out form again
and described problem again. They sent another box. I sent it in again.
They sent it back again with the same note. It was dead again. I called
and spoke to some one who made a note that the unit should be replaced
this (3d) time. Again a box arrived, I sent it in and a week later the
same unit came back with the same note and was still dead. This time I
called the corporate office instead of service. They connected me with a
guy who was very apologetic and who, again, promised that a new unit
would be sent this, the 4th time. he gave me his direct number and told
me that if I did not get a new unit to call him direct and he would send
one himself. Box came, sent it back, and finally, on the 4th try, a
refurbed unit was sent. I posted the unit on ebay, sold it in 20
minutes and bought a simple to use, great sounding Sensa MP3 player.
I didn't say that "they" escalated it to corporate - I did and it
worked. The guy that corporate transferred me to got it done.
In case you'd like to research it further, it was an IPOD MINI repair
order: Apple Repair D5229302 and the time frame was summer 2005. Oh,
and by the way, you have STILL failed to answer my questions.
> >> I can understand and forgive a defective item but not the horrible
> >> service I got from Apple which I'm sure that even you will have to
> >> admit had nothing to do with having a PC or the OS used. In fact,
> >> for the 3 weeks the thing worked, I had no trouble using iTunes. It
> >> was just a bad battery, poor design in not being able to replace it
> >> myself and awful service from the manufacturer.
> >
> > when you sell 17,000+ of anything at day (even a loaf of bread) there
> > can be 5-10 problems. Obviously a battery issue didn't take 4 tries to
> > fix, so you are completely lying there. But Apple does screw up and
> > that's human.
> >
> > Apple just is the best by about 30% compared to any other PC Vendor
> > for quality support. They truly care about what they make, it's not
> > just a "product" for them.
> >
> > They didn't escalate it to "corporate" for a "proper" test, that
> > completely is a lie (2nd one in your comments)
> >
> > So just be honest and 99% of the time Apple fixes things on the very
> > first try.
>
> I see, so when the facts don't fit your preconcieved notions just accuse
> the poster of lying. For you to call me a liar is offensive and uncalled
> for since you have no facts with which to challenge my experience.
No, if you lie, I'll call you on it. I just think being honest is a
better approached. You CLEARED lied in 2 areas in your comment, so you
were caught.
> All
> you have is a blind devotion to a corporation which you believe can do
> no, or at least very little, wrong. I have no reason to lie about my
> experience. In fact, I own Apple stock so I wish the company nothing but
> success from customers such as yourself.
4 times to fix a battery issue? nope! Escalate to "corporate", nope!
those don't hold water, and I called you on it.
> I bought an Apple Mini and loaded up all my tunes from my PC with no
> problem and enjoyed the unit for about a month. Then I found it was
> dead. Charged it up till it said it was full. Without any use it was
> dead again 3 days later. Went to online support, filled out the forms
> and explained the problem. They sent a box, I sent it in. They returned
> it a week later with a note saying that they updated the firmware. Took
> the unit out of the box and it was dead. Charged it up to full. Two
> days later it was dead again. Went online again. Filled out form again
> and described problem again. They sent another box. I sent it in again.
> They sent it back again with the same note. It was dead again. I called
> and spoke to some one who made a note that the unit should be replaced
> this (3d) time. Again a box arrived, I sent it in and a week later the
> same unit came back with the same note and was still dead. This time I
> called the corporate office instead of service. They connected me with a
> guy who was very apologetic and who, again, promised that a new unit
> would be sent this, the 4th time. he gave me his direct number and told
> me that if I did not get a new unit to call him direct and he would send
> one himself. Box came, sent it back, and finally, on the 4th try, a
> refurbed unit was sent. I posted the unit on ebay, sold it in 20
> minutes and bought a simple to use, great sounding Sensa MP3 player.
What is an Apple Mini? Right there you story doesn't make sense. If you
mean iPod mini, it's clear the PC you were using was at fault, not
Apple. Get a Mac and be done with it. Annoying Apple for your own poor
choice of computing equipment seems like complaining to the wrong
company. Call Redmond on this, not Cupertino.
> I didn't say that "they" escalated it to corporate - I did and it
> worked. The guy that corporate transferred me to got it done.
Fair enough, I'll give you a bit of a pass on that one. That technically
"could happen".
> In case you'd like to research it further, it was an IPOD MINI repair
> order: Apple Repair D5229302 and the time frame was summer 2005. Oh,
> and by the way, you have STILL failed to answer my questions.
So this was back in 2005, that helps. Your number is valid, but your
complaint seems to be tied to your PC, not the iPod mini.
What questions did you ask?
About the battery? You can easily replace the battery in an iPod.
-
No, the complaint is clearly and only about the Mini not holding a
charge. As I've said, it worked fine with the PC til it failed to hold a
charge. How did you check that anyway? I just tried and it's not even in
their system anymore.
>
> What questions did you ask?
>
> About the battery? You can easily replace the battery in an iPod.
It was under warranty - that's THEIR job. There's no battery door on a
mini anyway and I'm not about to pry the thing open when it's under
warranty.
>
It was an Apple iPOD Mini as I said earlier and further in the post. It
was not the fault of the PC - as I said earlier it wouldn't work with an
Apple Powerbook either. Now you're just rehashing your same old pep
rally.
Have fun in your little Apple world and PLEASE keep buying more Apple
products - it helps keep the price of my Apple stock growing. ...and
you've STILL not explained how a PC could cause a battery problem (no,
the USB ports on my SONY PC and my friend's Powerbook were not
defective).
This was simply a matter of a defective battery that was handled poorly
by Apple support.
I can't wait to see how many iphones get returned. I'm sure we will never
know the true amount. But I just found out that a friend starts working in
the local store today. He will be working in shipping.
"BruceR" <razr...@NOgmailSPAM.com> wrote in message
news:46889198$0$16607$4c36...@roadrunner.com...
On 7/2/07 2:14 AM, in article
SB1ii.43053$5j1....@newssvr21.news.prodigy.net, "Kevin Weaver"
<kevinkei...@sbcglobal.net> wrote:
> There support does suck.
>
Yore command of English does suck two.
> There support does suck.
>
> I can't wait to see how many iphones get returned. I'm sure we will never
> know the true amount. But I just found out that a friend starts working in
> the local store today. He will be working in shipping.
posting to the top of a thread, can't be read. what did you say?
> There support does suck.
is English a new language for you? It's Their support does suck. (which
is technically not true.... but since you can't even write a correct
sentence, you wouldn't know how to judge support quality anyway)
"George Kerby" <ghost_...@hotmail.com> wrote in message
news:C2AE5F7C.2F5FA%ghost_...@hotmail.com...
Deal with it.
"John Slade" <i...@idiot.com> wrote in message
news:im-44ABCF.07...@mpls-nnrp-02.inet.qwest.net...
If I were to say that it did not suck. Then what be posted then ?
The company sucks. Can't paint it any brighter.
"none" <a...@b.com> wrote in message
news:a-D7692A.07...@mpls-nnrp-02.inet.qwest.net...
> Yes it is.
>
> If I were to say that it did not suck. Then what be posted then ?
> The company sucks. Can't paint it any brighter.
Well, let's see:
no reference to which company you mean
poor grammar
broken sentences
poor word choice
and more importantly:
no evidence for the statement, which means it has no value at all.
None. Readers assign a value to your statements based on either your
reputation in previous writings or the evidence/arguments you present
in this one.
You seem to have neither one, so whatever you say is just meaningless
until evidence is offered.
Not to mention YOUR evidence is ... oops, none offered.
And YOUR prior posting history is ... darn, none.
Pot, kettle, etc. ???
Don't even bother on the top/bottom issue. You got the message.
"News" <Ne...@Groups.com> wrote in message
news:4689AFC6...@Groups.com...
> I'll top post every time. Don't like it, don't read it.
>
That's what I like- maturity in action.
Pity his current phone doesn't have Usenet newsreader available like my
WinMo phone does.
Pity his new iPhone won't either.. ;-)
--
Posted via a free Usenet account from http://www.teranews.com
It's the same attitude displayed by the mandatory bottom posting crowd.
You, for example.
> At 29 Jun 2007 17:34:37 -1000 BruceR wrote:
> > Since I asked him to give straight answers to my questions he's
> > disappeared. Probably waiting in line since midnight at his local
> > Apple/ATT store.
>
> Pity his current phone doesn't have Usenet newsreader available like my
> WinMo phone does.
>
> Pity his new iPhone won't either.. ;-)
Treo has newsreader avaialble, but much prefer doing that kind of work
on my laptop, espcially since I use GigaNews.
For those who really need to do this on the iPhone, you can just use
Google Groups.
--
To reply by email, remove the word "space"
On 7/2/07 12:43 PM, in article
nPaii.19002$RX....@newssvr11.news.prodigy.net, "Kevin Weaver"
<kevinkei...@sbcglobal.net> wrote:
> Yours as well.
>
Top-posting dimwit, sorry. I don't speak retardese. Can you get someone to
translate into meaningful English before you post, please? You have that
certain nothing. Truly, you are about as interesting as watching a slug move
slowly across a large rock. You have the warm personal charm of a millipede
and about as much class as a bucket of mucous lodged on top of a dumpster in
a Blue Light district of New Jersey.
On 7/2/07 12:48 PM, in article
JTaii.19004$RX....@newssvr11.news.prodigy.net, "Kevin Weaver"
<kevinkei...@sbcglobal.net> wrote:
> Yes it is.
>
> If I were to say that it did not suck. Then what be posted then ?
> The company sucks. Can't paint it any brighter.
>
English is your second language, isn't it? You don't have a first. In
future, kindly proofread your posts before assaulting unsuspecting readers
of this message board with a litany of misspellings, egregious grammatical
errors, and other verbal atrocities.
When you go to the mind reader, do you get half price?
I am not a fan of top-posting. But if I had to choose between it and your
poor snipping habits I would choose top-posting any day. I stopped reading
your posts due to it and ironically only caught this one because you replied
to a top-poster. Of course you still didn't snip a damn thing (nor write
anything meaningful anyway--spelling and language flames suck).
--
Mike
On 7/4/07 10:25 AM, in article 5f1skpF...@mid.individual.net, "Tinman"
<a...@for.it> wrote:
Whoopp-dee-doo, doo-doo head...
"I don't speak retardese."
--
Mike | If a million monkeys typed on a million
| keyboards for a million years, eventually all
| the works of Shakespeare would be produced.
| Thanks to Usenet, we know this is not true.
Not at all odd that you were incapable of seeing that it was a
cut-and-paste. Typical of the ADD-driven top-posting crowd...
--
Mike | Most people don't realize that large pieces
| of coral, painted brown and attached to the
| skull by common wood screws, can make a child
| look like a deer.
Now get out there and jack up the price of Oxford's Apple stock. Do
you think he spends all his time spamming for Apple just for his
health?
He hasn't posted spam.
--
Alan Baker
Vancouver, British Columbia
"If you raise the ceiling four feet, move the fireplace from that wall
to that wall, you'll still only get the full stereophonic effect if you
sit in the bottom of that cupboard."
Alan Baker wrote:
>>
>> Now get out there and jack up the price of Oxford's Apple stock.
>> Do you think he spends all his time spamming for Apple just for his
>> health?
>
> He hasn't posted spam.
Agreed, but he has proven himself to be either an Apple employee or a
liar. You want proof, you say? When I posted the work order number from
an old email from Apple for the iPOD Mini with which I had had a bad
service experience he verified that the number I posted was correct and
discussed it's content. Even I, as the logged in customer, couldn't
find the work order status on their site (presumably they clear them
after a year or so) so for him to have access to their service order
archives he must be an employee or have some special status within
Apple. However, his reference to the content of the work order was dead
wrong so that would indicate that he's a liar. Either way, if not
spamming for Apple he's certainly a paid or unpaid cheerleader and
making his opinions irrelevent.
And may we see this post of yours...
Sure, right after you produce that post where the Mayor said Apple was
going out of business...
Over and done with.
Unlike your claim that had given a total price for a Sprint phone and
service plan...
No it's not. You can't hand wave it away.
When you demanded quotes from me that there was no way I could Google
up, you said it was my problem to produce the quotes. So you go
ahead and find one of those quotes that you said there were more of
than anybody could count.
> Unlike your claim that had given a total price for a Sprint phone and
> service plan...
It's not like that at all.
And the Sun rises in the West, and up is down, and black is white...
Post a definition of spam and then show how his post meets it...
Alan Baker wrote:
> In article <468bf740$0$8958$4c36...@roadrunner.com>,
> "BruceR" <razr...@NOgmailSPAM.com> wrote:
>
>> Alan Baker wrote:
>>
>>>>
>>>> Now get out there and jack up the price of Oxford's Apple stock.
>>>> Do you think he spends all his time spamming for Apple just for his
>>>> health?
>>>
>>> He hasn't posted spam.
>>
>> Agreed, but he has proven himself to be either an Apple employee or a
>> liar. You want proof, you say? When I posted the work order number
>> from an old email from Apple for the iPOD Mini with which I had had
>> a bad service experience he verified that the number I posted was
>> correct and discussed it's content. Even I, as the logged in
>> customer, couldn't find the work order status on their site
>> (presumably they clear them after a year or so) so for him to have
>> access to their service order archives he must be an employee or
>> have some special status within Apple. However, his reference to
>> the content of the work order was dead wrong so that would indicate
>> that he's a liar. Either way, if not spamming for Apple he's
>> certainly a paid or unpaid cheerleader and making his opinions
>> irrelevent.
>
> And may we see this post of yours...
The post was made to this thread several days ago so it should still be
available. If not, I cam PM it to you.
Why not just give a google link?
Nope. Sorry.
If you know this post exists, post a link directly to it.
Why should I have to go looking for what you claim exists.
Because you want to read it. If you don't - don't. I offered to PM it to
you and you declined. It was just posted yesterday (7/3). In any case
this was the important paragraph:
From my post: In case you'd like to research it further, it was an
IPOD MINI repair
> order: Apple Repair D5229302 and the time frame was summer 2005. Oh,
> and by the way, you have STILL failed to answer my questions.
From Oxford's reply: So this was back in 2005, that helps. Your number
is valid, but your
complaint seems to be tied to your PC, not the iPod mini."
So, if I can no longer track the number, how can he? And, his statement
regarding the nature of the complaint is just dead wrong.
No. This is where you're wrong. I don't want to read it for its own sake.
I'm merely telling you that if you want to provide evidence that what
you've said is true, you should provide it and not expect others to go
looking for it.
>
> From my post: In case you'd like to research it further, it was an
> IPOD MINI repair
> > order: Apple Repair D5229302 and the time frame was summer 2005. Oh,
> > and by the way, you have STILL failed to answer my questions.
>
>
> From Oxford's reply: So this was back in 2005, that helps. Your number
> is valid, but your
> complaint seems to be tied to your PC, not the iPod mini."
>
> So, if I can no longer track the number, how can he? And, his statement
> regarding the nature of the complaint is just dead wrong.
How do you know from that that he tracked the number?
He says "your number is valid", but maybe that just means he recognizes
the format of an Apple repair number.
I'm not trying to provide evidence of anything. You asked and I
answered. If you don't want to believe my posts, don't.
>>
>> From my post: In case you'd like to research it further, it was an
>> IPOD MINI repair
>>> order: Apple Repair D5229302 and the time frame was summer 2005.
>>> Oh, and by the way, you have STILL failed to answer my questions.
>>
>>
>> From Oxford's reply: So this was back in 2005, that helps. Your
>> number is valid, but your
>> complaint seems to be tied to your PC, not the iPod mini."
>>
>> So, if I can no longer track the number, how can he? And, his
>> statement regarding the nature of the complaint is just dead wrong.
>
> How do you know from that that he tracked the number?
>
> He says "your number is valid", but maybe that just means he
> recognizes the format of an Apple repair number.
He goes on to say that "your complaint seems to be tied to your PC"
which it wasn't." He is telling us what he read in the work order.
Again, if you want the full context, click on the link above and scroll
to July 3, 6:39pm. BTW, the work order was for a dead battery.
How am I going to put on a puppet show for you over Usenet?
Demanding quotes is Alan's way of discrediting others. But it's a
different story when you ask him for references. Put him to the
test: ask for a reference to the Mayor of R'lyeh saying Apple is
going out of business. Alan claimed there was more of those posts
than anybody could count, yet he can't produce a reference to even one.
> He goes on to say that "your complaint seems to be tied to your PC"
> which it wasn't." He is telling us what he read in the work order.
Oh for the love of God, Bruce, he wasn't telling us what he read- he was
making yet another foolish comment that Apple is so superior to all other
computing products that your PC HAD to be at fault because the iPod was
Apple and your PC wasn't- earier in the thread he blamed your USB ports
because PCs were made of "junk."
He's just a troll and was baiting you. You bit; end of story.
> Again, if you want the full context, click on the link above and scroll
> to July 3, 6:39pm. BTW, the work order was for a dead battery.
You told him that plenty of times, and he told you (I'm paraphrasing) it
would've been impossible for Apple to sell you a defective product
because they were Apple. It'd have been impossible for them to have
failed to repair it correctly because they were Apple. And if you were
dissatisfied with the product it was your fault obviously, because, after
all, it was an Apple.
There is nothing else to read into his postings!
You can't argue using scientific meathod with a Zealot. He's an Apple
zealot.
--
Posted via a free Usenet account from http://www.teranews.com
IOW, you're not willing to support your empty assertion.
Why didn't you just say so?
Actually, I admitted I couldn't produce a reference (with one later
exception "rats leaving the sinking ship") and I don't expect anyone to
just take my word for it.