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Do not buy HP 8200 if you want to make audio CDs

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J Davis

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Aug 8, 2001, 11:31:01 AM8/8/01
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I recently went through a whole box of CD-Rs unsuccessfully trying to make
audio CDs and then exasperated I went to HP's customer support. They wrote
back with a laundry list of things I'd have to go through if I want to make
an audio disk.
1. Use clean disks (duh!)
2. Defragment my hard drive
3. Disable power management
4. Disable hard drive read-ahead optimization
5. Don't copy a cd through the network (why would I do this? but okay.)
6. Close EVERY SINGLE program running in the background except for Explorer
7. This is the classic one - SLOW DOWN the speed write speed of the
CD-Writer.

This is completely ridiculous! It seems like a regular problem with their
equipment. Of course they only tell you about this if you complain to
customer support. They are basically saying that their hardware doesn't
work. Is anyone else having to do all this to make their audio cds? My
suggestion - Don't buy the HP 8200 series of CD Writers.

I've attached the response from HP for those interested.
Check out the "NOTE" at the bottom. To me that's an admission that their
hardware is not up to scratch.

====================================
Hello Janali,

Thank you for contacting HP's Customer Care e-mail support.

The error that you are receiving is most likely caused by a buffer
underrun.

Error messages about a dirty or scratched disc or error 10 when trying
to create a CD using HP MyCD software should be treated as a buffer
underrun error. Buffer underruns occur when the PC is unable to
transfer data fast enough to the CD-Writer. The data must be able to
flow in a steady, uninterrupted stream to successfully copy data onto a
CD. Hardware, software and source media can all affect the CD recording
process.

Go through the steps below:

- It is important to ensure that the media you are copying from is not
damaged, scratched, or dirty, as this could also result in buffer
underruns and errors.

- If the data on the hard drive is fragmented, or if files are
corrupted, the hard drive takes longer to access the data to be
recorded. It is recommended to regularly run scandisk and defrag the
hard drive using the System Tools within Windows.

- Before starting a burn, disable power management, which can interrupt
CD recording. If power management is enabled for the computer, the hard
drive may spin down and the processor will clock down, causing the
CD-Writer to generate a buffer underrun. To turn off power management
in the Control Panel go to Start, Settings, Control Panel, and Power
Management. Consult the computer manufacturer's user manual to learn
how to enter the BIOS, CMOS, or System Setups to disable power
management.

- The "hard drive read ahead optimization" setting should be disabled.
* Double-click on the System icon in Control Panel,
* Click on the Performance tab and click on the File System button.
* Set the "read ahead optimization" setting to none.

- Copying data onto a CD over the network, may result in errors. It is
recommended that the data be copied to a local hard drive first and then
burned to a CD.

- Programs running in the background use up system resources and can
cause interruptions in the writing process. Closing down all
applications that are running may help prevent buffer underruns.

To check which applications are currently running, hold down the CTRL
and ALT keys, and press the DEL key once. This will open the Close
Program dialog box.

The only program on this list necessary for Windows to work is Explorer.
By highlighting the other items on this list one at a time and choosing
the End Task button in the lower corner, the highlighted application
will be taken out of memory. After pressing the End Task button, the
Close Program dialog box will close. To again open the Close Program
dialog box, press the CTRL+ALT+DEL key combination again. This
operation of opening the Close Program dialog box and ending task on
items should be repeated until only Explorer is left running in the
background.

You will also want to disable any screen savers on the system before
starting a burn. To de-activate the screen saver:
* Go to Start, Settings, Control Panel.
* Double click on the Display Icon.
* Choose the Screen Saver tab when the display dialog box appears and
set the screen saver option to "none".

- Slow the write speed for the CD-Writer.
* Choose the Options button from the main menu.
* Click on the Advanced tab and choose a slower write speed.

This will give the system a few seconds longer to get the data from the
source drive to the CD-Writer. You may be experiencing problems copying
certain files and slowing the record speed will help with these files.

NOTE: This suggestion is made as a workaround to achieve a successfully
written disc and to test the hardware functionality of the CD-Writer.
Our intent is not to ask you to settle for something less than you
expect in terms of writing speed, but rather to establish the ability of
the CD-Writer to perform at any level and to proceed forward toward
optimizing the writing speed.


Thank you,
HP Customer Solutions Team

--------------------------------------------------------------
NOTE: Our advice is strictly limited to the question(s) asked and is
based on the information provided to us. Problems and solutions
may depend on the nature of your system environment and various
other parameters that are unknown to HP; therefore, HP cannot assume
any responsibility or liability. Please be advised that technical
information changes as new data becomes available, therefore, HP
recommends that you check back at our Customer Care web site located
at http://www.hp.com/go/support regularly for possible updates.
HP shall not be liable for any direct, indirect, special,
incidental or consequential damages in connection with the use of this
information.
*************************************************************

Steven

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Aug 8, 2001, 11:44:28 AM8/8/01
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"J Davis" <jdav...@sympatico.ca> wrote in message
news:bWcc7.32710$_62.2...@news20.bellglobal.com...


sorry, got only time for a short answer.

I dont own a HP 8200 but a 8100. Its correct, you gotta slow down the speed
of writing.
try 4x when copying an Audio CD. that should solve the problem!
The same applies to Sony r/rw's!!

and if i were you, id be a bit more careful what you say. You
could get into serious legal trouble by saying "dont buy HP ........."...


c ya,


PeteD

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Aug 8, 2001, 12:50:56 PM8/8/01
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When you're burning a CD, timing is important. You don't want anything to in-
terupt the process or slow it down (this covers items 2-6). As for slowing
down the writer, I know someone who does his own radio show at home. He burns
the show onto a CD and sends it to the station. He said the sound quality is
better when he records at X1 speed. The nails DO work, but you have to hit them
straight.
--
Remove "-x-" from address to e-mail

Earl

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Aug 8, 2001, 1:48:29 PM8/8/01
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I have both an 8200 and 9100 CDRWs from HP -- both run very well, other only
time I have problems is when I do something stupid -- like leave my screen
saver on...

"J Davis" <jdav...@sympatico.ca> wrote in message
news:bWcc7.32710$_62.2...@news20.bellglobal.com...


---
Outgoing mail is certified Virus Free.
Checked by AVG anti-virus system (http://www.grisoft.com).
Version: 6.0.268 / Virus Database: 140 - Release Date: 8/7/01

Mitch Crane

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Aug 8, 2001, 1:50:32 PM8/8/01
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"Steven" <webm...@dsxs.net> wrote in news:3b715...@news.bluewin.ch:

> and if i were you, id be a bit more careful what you say. You
> could get into serious legal trouble by saying "dont buy HP ........."...

How so?

Don't buy the HP 8200 series of CD Writers.
Don't buy the HP 8200 series of CD Writers.
Don't buy the HP 8200 series of CD Writers.
Don't buy the HP 8200 series of CD Writers.
Don't buy the HP 8200 series of CD Writers.
Don't buy the HP 8200 series of CD Writers.
Don't buy the HP 8200 series of CD Writers.
Don't buy the HP 8200 series of CD Writers.
Don't buy the HP 8200 series of CD Writers.

--
ybbxvatyvxrnobeantnvayvivatyvxrnurergvpyvfgravatgbneguheyrrerpbeqfznxv
atnyylbhesevraqfsrryfbthvyglnobhggurveplavpvfznaqgurerfgbsgurvetrareng
vbaabgriragurtbireazragnertbaanfgbclbhabjohgnerlbhernqlgborurnegoebxra

Steven

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Aug 8, 2001, 1:57:21 PM8/8/01
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"Mitch Crane" <a-...@a-two.a-three> wrote in message
news:Xns90F78CFB4961...@198.99.146.10...


yeahhh, very funny mush!! this here is a newsgroup! i didnt threat him or
anything,
i just said that it "COULD" cause trouble!! So dont gimme such shit, k??

anyway, its easy to let you bann from a newsgroup if you talk thit
permanently!!

bye now


Pablo

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Aug 8, 2001, 2:03:49 PM8/8/01
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Blanket statements like this are usually given by uninformed or
inexperianced users. I have made numerous CDs on this model CDRW without
error.
IF you take a few minutes and learn how the process works, almost any CDRW
will work correctly. I still burn CDs on an old Phillips CDD2000 from time
to time. Despite its age and snail mode speed, it burns just as nice CDs as
my newest Plextor. I take the same precautions with it as I do the
newest...the first being follow the directions. And I rarely burn
coasters...on any CD burner,, unless I get sloppy. I do not use the included
software on (my own) HP....I use Nero Burning....but thats a choice I have
made...I still burn on customers machines with the HP/EZCD bundle.
"Earl" <par...@bellsouth.net> wrote in message
news:ERec7.4219$Ke7.2...@e3500-atl2.usenetserver.com...

GMAN

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Aug 8, 2001, 2:08:43 PM8/8/01
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Nonesense

Lane Lewis

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Aug 8, 2001, 2:32:21 PM8/8/01
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and if i were you, id be a bit more careful what you say. You
could get into serious legal trouble by saying "dont buy HP ........."...

Not in the US you can't, we have free speech here and if you don't like a
product you can shout it from the rooftops. (Comercial laws are different)
and quite frankly those drives are junk. So don't buy HP

Lane

"Steven" <webm...@dsxs.net> wrote in message
news:3b715...@news.bluewin.ch...

Steven

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Aug 8, 2001, 3:00:09 PM8/8/01
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"Lane Lewis" <lanjl...@earthlink.net> wrote in message
news:VAfc7.831$%o4.8...@newsread1.prod.itd.earthlink.net...

> and if i were you, id be a bit more careful what you say. You
> could get into serious legal trouble by saying "dont buy HP ........."...
>
> Not in the US you can't, we have free speech here and if you don't like a
> product you can shout it from the rooftops. (Comercial laws are different)
> and quite frankly those drives are junk. So don't buy HP
>
> Lane

yeah dude,

but we arent in the US here!! i think you should catch up with time,
thats the internet age, where there is only one state.. So whatever you say
online, in a newsgroup, forum etc that is, you CAN get busted!!!!!
im not saying youre going to be, but you CAN!!
got it???

cool, l8r then

Pablo

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Aug 8, 2001, 4:12:11 PM8/8/01
to
JUst for reference....I have serviced a fleet of HP equipment for many years
now, and I continue to service HP and numerous other brands now. I hold a
number of certifications from manafactures and vendors. I have had none of
the problems you mention. You certainly are welcome to shout from the
rooftops your unhappiness with the CDRW, but to people who are experianced,
who know how to use the equipment, or who just know better, its not the poor
equipment that your shouting about, its broadcasting your own poor
performance. I will defend your right to do that if thats what you wish.
Please qualify your comments with some examples of your expertise so we can
take you more seriously. Random rantings and ravings by an unknown end user
are interesting but lack some validity. I have burned plenty of full rated
speed CDs on the 8200 without difficulty. It has proven to be an average
performer, well suited for what it was intended.
"AC/DCdude17" <bi_t...@gNOSPAMay.com> wrote in message
news:3B71993B...@gNOSPAMay.com...
> x-no-archive: yes
>
> People will cause a lawsuit if they want to though.. One of my
ex-neighbor
> didn't take my clean mouth kindly.. I was chatting with couple of friends
on my
> backyard and his kid happen to cut across my yard when I happened to say
the
> word "fuc&king bitc$".(hey am I even legally required to put covers on
those
> words here???) and he told on me. His mom later came and bwitched at me
how she
> didn't appreciate how I talk with other teenagers in the neighborhood.. I
think
> she's violating my freedom of speech.. Profanity has always been a
questionable
> issue.. Where in the law book does it say fu8k or bitc$ is profane?

Allen Fung

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Aug 8, 2001, 4:36:07 PM8/8/01
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hp sux. dont buy them.
you know what, dont buy plextors either.
intel sucks. dont buy them, buy amd!

*rolls eyes*

"Steven" <webm...@dsxs.net> wrote in message

news:3b718...@news.bluewin.ch...

Edward

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Aug 8, 2001, 6:39:58 PM8/8/01
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"Pablo" <nospamme...@hotmail.com> wrote in message
news:v2hc7.1669$mm.2...@paloalto-snr1.gtei.net...

> JUst for reference....I have serviced a fleet of HP equipment for many
years
> now, and I continue to service HP and numerous other brands now. I hold a
> number of certifications from manafactures and vendors. I have had none of
> the problems you mention. You certainly are welcome to shout from the
> rooftops your unhappiness with the CDRW, but to people who are
experianced,
> who know how to use the equipment, or who just know better, its not the
poor
> equipment that your shouting about, its broadcasting your own poor
> performance. I will defend your right to do that if thats what you wish.
> Please qualify your comments with some examples of your expertise so we
can
> take you more seriously. Random rantings and ravings by an unknown end
user
> are interesting but lack some validity. I have burned plenty of full rated
> speed CDs on the 8200 without difficulty. It has proven to be an average
> performer, well suited for what it was intended.

I have early versions of HP 7100i and troubles from beginning, they have
loaded it with some software when I did the recording I could only read them
in HP 7100i
not on standard CD ROM, I had to spend another $150 on software to have the
recorded data recognized on other CD ROMs. I do not even say that 25% of
those CDs I have to throw away (not even one wasted with new Plextor and it
came with great package of software) . I guess they later changed the
software but not the best impression was left. I have been using it once a
month to back up data and the burner died after 3 years after making about
50 CDs so it is not the best performance.

I had also best experience with HP 3200 scanner, everybody was updated their
software before release new operating systems. Although it worked on Windows
95/95 (the system was almost frozen for a few minutes while taking the scan,
new Cannon does not do this) I could not use it anymore on Windows 2000 or
ME eventually they updated their software after more than a year they have
promised. They software still gives me trouble I am getting error messages
like the scanner cannot be found etc. It works only after reinstalling
Windows 2000 and the software but starts to behave strongly after a while
again. I still have HP printer and it is the only equipment which seems to
be working but when time comes to replace/upgrade I will not take change to
buy another HP printer.

I eventually bough new Cannon scanner and Plextor burner and I have never
been satisfied more, they lost me as a customer for ever. I guess they moved
too much production to countries like China and you get equipment which does
not give good performance anymore.


thw

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Aug 8, 2001, 7:49:16 PM8/8/01
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I have the HP 8200e cd-writer and I've used for about 1.5 years now.
No problems whatsoever. I use Nero 5 on a Win 2k SP2 machine. Learn
how to manage your software and operating system first. And stop
bitching.

-----------------------------------------------------------------------------

"Steven" <webm...@dsxs.net> wrote in message news:<3b718...@news.bluewin.ch>...

Pablo

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Aug 8, 2001, 8:16:26 PM8/8/01
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Similar setup to mine....I use Nero on all CDRW I use...just dont like
sleazyCDcreator. The 8200 is made by Sony.....if you open them....there is
only about two parts difference between the Sony and the HP, and they are
unlikey to account for the problems I am hearing about the 8200. CDRWs are
not floppy drives, and require alittle more know how. Im going to gamble
that most of those having problems are still using the factory install of
the OS, instead of a clean install from a non HP disk. 75% of problems with
HP home and small business PC are related to the factory restore disk or
initial install.
"thw" <t...@physics.utoronto.ca> wrote in message
news:9650ecc.01080...@posting.google.com...

J Davis

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Aug 8, 2001, 9:54:33 PM8/8/01
to
Maybe I'm weird but when I purchase a peice of hardware from a reputable
company like HP, I expect it to work like they say it will. It's okay to
have some caveats in the hardare but they should inform the buyer at least
in the help. I work at a software company and when when we put out a piece
of software we don't expect every user to become an expert on operating
system management or hardware optimization in order to get it to work
properly.

The technique is known as product testing. If you find a problem you fix
it. If you can't fix it, the product doesn't go out.

"thw" <t...@physics.utoronto.ca> wrote in message
news:9650ecc.01080...@posting.google.com...

mrdancer

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Aug 8, 2001, 10:31:09 PM8/8/01
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J Davis <jdav...@sympatico.ca> wrote in message
news:bWcc7.32710$_62.2...@news20.bellglobal.com...
> I recently went through a whole box of CD-Rs unsuccessfully trying to make
> audio CDs and then exasperated I went to HP's customer support. They
wrote
> back with a laundry list of things I'd have to go through if I want to
make
> an audio disk.
> 1. Use clean disks (duh!)
> 2. Defragment my hard drive
> 3. Disable power management
> 4. Disable hard drive read-ahead optimization
> 5. Don't copy a cd through the network (why would I do this? but okay.)
> 6. Close EVERY SINGLE program running in the background except for
Explorer
> 7. This is the classic one - SLOW DOWN the speed write speed of the
> CD-Writer.
>
> This is completely ridiculous! It seems like a regular problem with their
> equipment. Of course they only tell you about this if you complain to
> customer support. They are basically saying that their hardware doesn't
> work. Is anyone else having to do all this to make their audio cds? My
> suggestion - Don't buy the HP 8200 series of CD Writers.

FWIW, HP has farmed out their CDRW manufacturing to a number of different
vendors. Even a specific model number can be made by a number of different
vendors. Take, for example, my 9100i. There are at least three different
vendors (manufacturers) for this particular model. I guess I got lucky and
got one of the good ones. 500+ CDs, and the only coasters were stupid
things I did to cause them.

OTOH, I have a Creative CDRW on the computer at work, and it is notorious
for creating coasters (even though it's installed in a computer 3x faster
than the one with the HP9100i). I suspect it's a configuration problem. In
essence, once a CD is burned, the drive becomes useless until the whole
computer is re-booted.

--
Remove .your.underwear to reply
--

kony

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Aug 8, 2001, 10:33:24 PM8/8/01
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Wed, 8 Aug 2001 11:31:01 -0400, "J Davis" <jdav...@sympatico.ca>
wrote:


<snip>

>I recently went through a whole box of CD-Rs unsuccessfully trying to make
>audio CDs and then exasperated I went to HP's customer support. They wrote

</snip>

Unfortunately, either your hardware, OS, or source media has a
problem, but from what you've told so far, it doesn't sound like
there's anything wrong with your HP drive. The suggestions HP support
gave, are generic suggestions that are not in any way more applicable
to your drive, than any other make (other non-HP drives would
experience the same problems in your system).

If you can't get the rest of your system working properly, to the
level of performance you expect, then I'd suggest a burnproof CDRW.


Dave

Lane Lewis

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Aug 9, 2001, 1:33:48 AM8/9/01
to
That's why I said, I'm in the "US". You can say what you want here even if
it's on the internet and you can not be busted. I'm quite aware there are
other countries with different laws unfortunately.

You got it

Lane

"Steven" <webm...@dsxs.net> wrote in message

news:3b718...@news.bluewin.ch...

Lane Lewis

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Aug 9, 2001, 1:43:23 AM8/9/01
to
There may be local (US) obsenity laws on the book. But they usually don't
stand up in a federal court because of the 1st amendment to the
constitution. The usenet faq discourages profane language as a matter of
courtesy.

Lane

"AC/DCdude17" <bi_t...@gNOSPAMay.com> wrote in message
news:3B71993B...@gNOSPAMay.com...
> x-no-archive: yes
>
> People will cause a lawsuit if they want to though.. One of my
ex-neighbor
> didn't take my clean mouth kindly.. I was chatting with couple of friends
on my
> backyard and his kid happen to cut across my yard when I happened to say
the
> word "fuc&king bitc$".(hey am I even legally required to put covers on
those
> words here???) and he told on me. His mom later came and bwitched at me
how she
> didn't appreciate how I talk with other teenagers in the neighborhood.. I
think
> she's violating my freedom of speech.. Profanity has always been a
questionable
> issue.. Where in the law book does it say fu8k or bitc$ is profane?
>
> Lane Lewis wrote:
>

thw

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Aug 9, 2001, 7:44:20 AM8/9/01
to
The problems are:

a) I have yet to see a perfect piece of burning software. EZCD, Nero,
NTI CD Maker, Click 'N Burn etc do NOT satisfy ALL customers. Each of
them will have problems for certain hardware/software configuration.
The closest to perfection is perhaps Nero 5.0.3.8 and 5.0.4.8.

b) Burning CDs is NOT a trivial thing. You need to know what you're
doing. I will strongly discourage a computer novice from getting a
cd-burner. Perhaps, these cd-burner packages should have a label that
says 'NOT FOR COMPUTER NOVICE', just like Norton Ghost. :) This is
unfortunate but true.

There is another poster who says that he has no problems with x-copy
etc with the HP but nothing else works. He does not seem to realize is
that when he writes in DOS prompt, he is using the packet-writing part
of the software provided by HP (I believe it's Direct CD) and when he
tries to make an audio CD, he is using MyCD. These two pieces of
software however are written by Roxio and Veritas respectively but
distributed by HP with their hardware.

------------------------------------------------------------------------------

"J Davis" <jdav...@sympatico.ca> wrote in message news:<O2mc7.34894$_62.33...@news20.bellglobal.com>...

Herman D. Knoble

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Aug 9, 2001, 8:46:45 AM8/9/01
to
We have the same platform some of you are complaining about. It works fine
with no problems. However we use Powerquest Disk Image 4.0 only; no
other (slick) audio applications. The CD-R disks created are fine and they can even
be read on other PC's CD-ROM drives. Thus, I do not believe that you are
experiencing a hardware problem but are either failing to follow explicit
instructions or are using outdated or faulty software.

Skip Knoble, Penn State

Herman D. (Skip) Knoble, Research Associate
Mailto:h...@psu.edu
Web: http://www.personal.psu.edu/hdk
Center for Academic Computing
Penn State University
214C Computer Building
University Park, PA 16802-2101
Phone:+1 814 865-0818 Fax:+1 814 863-7049

TommyDale

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Aug 9, 2001, 9:35:59 AM8/9/01
to
I would like to see someone outside the U.S. try to prevent a U.S.
citizen from speaking out against a U.S. company!! You people who
think we are subject to your stupid socialist rules have a lot to
learn about our freedoms. Hey -- I have an idea -- Send in the
blue-helmet U.N. troops, and watch about 150 million armed U.S.
citizens blow their heads off, one by one.

No Problems

unread,
Aug 9, 2001, 12:33:30 PM8/9/01
to
I bought mine used. Have had absolutely no problems. I use CD Burner by Adaptec
for making audio cds. I use the hp program for data cds. I have had a zero
failure rate. I only use/do cdr. No cdrw. From what I've read at this newsgroup
prior to jumping in, many folks have problems with doing cdrw, no matter what
the brands. Cdr is cheap enough for me. If its not broken, don't fix it, so I
don't and won't. In fact, this setup works so well, that as a musician, I will
be using it to make a 12 song master cd for delivery to a record company.


Al Superczynski

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Aug 9, 2001, 1:22:56 PM8/9/01
to
On Thu, 09 Aug 2001 17:13:09 GMT, Asleep
<asl...@theswitch.com.invalid> wrote:

>Stay away from HP scanners & HP CD-RW drives.

My HP6200C scanner and 9510i CD-RW drive work great and HP's
customer service has always been outstanding when I've needed it.


Asleep

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Aug 9, 2001, 1:13:09 PM8/9/01
to
On Wed, 8 Aug 2001 21:54:33 -0400, "J Davis" <jdav...@sympatico.ca>
wrote:

>Maybe I'm weird but when I purchase a peice of hardware from a reputable


>company like HP, I expect it to work like they say it will. It's okay to

Where in the world did you get the idea that HP was a reputable
company? Only thing they do well is make printers and even some models
of those are spotty.

Stay away from HP scanners & HP CD-RW drives. If you're dead-set on
that CD-RW drive then find out who makes it for HP and buy it direct
from the manufacturer. HP has never made their own CD-RW drives & I
doubt they ever will.

Steve Burgess

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Aug 9, 2001, 2:37:03 PM8/9/01
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"Asleep" <asl...@theswitch.com.invalid> wrote in message
news:p1h5ntoi5a5vl516l...@4ax.com...

HP's are generally rebadged Sony's


--
C'ya
Steve aka ZaGhost
UT Crosshairs http://www.accesswave.ca/~seburges
Music http://www.onlinerock.com/musicians/zaghost
ICQ 3839381
Running Intel Free


Lee McC

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Aug 9, 2001, 5:55:14 PM8/9/01
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--

"Steve Burgess" <sebu...@accesscable.net> wrote in message
news:8NAc7.6416$Z2.7...@nnrp1.uunet.ca...


>
> "Asleep" <asl...@theswitch.com.invalid> wrote in message
> news:p1h5ntoi5a5vl516l...@4ax.com...
> > On Wed, 8 Aug 2001 21:54:33 -0400, "J Davis" <jdav...@sympatico.ca>
> > wrote:
>
> > Stay away from HP scanners & HP CD-RW drives. If you're dead-set on
> > that CD-RW drive then find out who makes it for HP and buy it direct
> > from the manufacturer. HP has never made their own CD-RW drives & I
> > doubt they ever will.
>
> HP's are generally rebadged Sony's

Without looking it up and simply guessing from what I remember, I'd say the
ratio is closer to 45%Phillips, 45% Sony and the other 10% or so being LG of
late.

But that's pretty nit-picky of me, especially since I'm too lazy to look it
up.

;o)


YODAR

unread,
Aug 9, 2001, 6:56:57 PM8/9/01
to
Damn RIGHT it's ridiculous!

Slow down when your fastest speed is 4X?

-get REAL.

HP was equally helpless in finding out why the drive worked FINE in 98 but
refused to be SEEN in W/ME...Microsnot was equally unhelpful.
The drive is a P.O.S.
Yodar in Orlando

"J Davis" <jdav...@sympatico.ca> wrote in message

BillG

unread,
Aug 9, 2001, 8:57:34 PM8/9/01
to
Actually Yodar, the drive is a very good drive at 4X and is not a POS,
unlike some operators in this long pissing contest.

--

BG
usin...@hotmail.com
"YODAR" <jstr...@cfl.rr.com> wrote in message
news:ZyEc7.21352$iq1.3...@typhoon.tampabay.rr.com...

craymcl

unread,
Aug 10, 2001, 9:44:11 AM8/10/01
to
J Davis,
HP told you that the error you reported was most likely caused by a
buffer underrun. That means the data is not getting from your hard
drive to the CD burner quickly enough. You should eliminate that as a
possibility before blaming the burner. As far as their advice goes:


> 1. Use clean disks. (duh!)
"Duh!" hits the nail right on the head.

> 2. Defragment my hard drive.
This is crucial. It is even more important the older your drive
is
because of slower data access times.

> 3. Disable power management.
The impoprtant thing is that if you use power management, set it
up
so that it will not kick in while the CD is burning. Using a
screen
saver is not a good idea either.

> 4. Disable hard drive read-ahead optimization.
I don't know anything about this.

> 5. Don't copy a cd through the network. (why would I do this? but okay.)
The concern is over the unpredictable rate of data flow over a
network.
If it's slower than your burner, you're screwed.

> 6. Close EVERY SINGLE program running in the background except for Explorer.
This is overkill. However any program that is resource
intensive, such
as multimedia and audio applications, and games, should not be
active.

> 7. This is the classic one - SLOW DOWN the speed write speed of the
> CD-Writer.

This is a last resort, but on an older system, it may be your
*only*
resort.

If you have done all of the suggestions above and the burner is still
failing to successfully burn a CD, then it would be a good time to
look at possible hareware failure. But no CD burner in the world
(without BurnProof or its equivalent) is going to successfully burn a
CD if the data can't get there quickly enough.

Asleep

unread,
Aug 10, 2001, 10:35:05 AM8/10/01
to
On Thu, 09 Aug 2001 12:22:56 -0500, Al Superczynski
<mode...@invalid.com> wrote:

> My HP6200C scanner and 9510i CD-RW drive work great and HP's
>customer service has always been outstanding when I've needed it.

Hope you aren't too adverse to having to pay for drivers for that
scanner when WinXP comes out....that's what they did when Win2K was
released.

Asleep

unread,
Aug 10, 2001, 10:37:45 AM8/10/01
to
On Thu, 9 Aug 2001 15:37:03 -0300, "Steve Burgess"
<sebu...@accesscable.net> wrote:

>HP's are generally rebadged Sony's

Generally your information is out of date....HP hasn't used Sony
drives for awhile.

Al Superczynski

unread,
Aug 10, 2001, 10:48:36 AM8/10/01
to

HP sent me the Win2k drivers CD at no charge. I don't plan to
upgrade to XP since I do a lot of upgrading and reconfiguration of my
system and don't want to fight Product Activation.

Richard Whaley

unread,
Aug 10, 2001, 11:22:35 AM8/10/01
to
Also, unplug all USB devices while you are burning. This eliminated all of
my buffer under run problems.

Richard

"craymcl" <cra...@my-deja.com> wrote in message
news:8042cb9b.01081...@posting.google.com...

Steve Burgess

unread,
Aug 10, 2001, 12:09:44 PM8/10/01
to

"Asleep" <asl...@theswitch.com.invalid> wrote in message
news:bcs7ntcehfsvvsed6...@4ax.com...

They changed again?
geez, I know the early drives were phillips, the 8100/8200 and some early
9xxx were sony's
(as well as that the 75xx series)

what are the newer ones, another posts mention LG's

NormC

unread,
Aug 10, 2001, 12:37:46 PM8/10/01
to
And if worse-comes-to-worse, shut down everything that starts up automatically, except
'explorer' and 'systray', using CNTL-ALT-DEL.

Pablo

unread,
Aug 10, 2001, 12:50:55 PM8/10/01
to
I'm just curious before we let this subject go...how many of the people who
are having troubles with the 8200i had the usual assortment of HP "features"
still running in the lower right corner when they were burning CD's? When I
was experimenting with the restore disk the other day, I think I found as
many as ten items loading at startup that had the potential to be the cause
of burning screwups. I would also home that users had the latest firmware. I
think the HP version is 1.0G, and the (not suggested for average user)
hacker version that reads out as a Sony drive after flashing is newer then
that.
In case anyone wants to try, the 8200i burns great under Redhat and other
Linux flavors using CD Roaster.

"craymcl" <cra...@my-deja.com> wrote in message
news:8042cb9b.01081...@posting.google.com...

mrdancer

unread,
Aug 10, 2001, 4:23:03 PM8/10/01
to
I have an HP9100i burner, but there is no HP software running on my
computer. I let it install some of the toolbox stuff, etc., but haven't
messed with that stuff since I installed it, about a year ago.

--
Remove .your.underwear to reply
--

Pablo <nospamme...@hotmail.com> wrote in message
news:OhUc7.565$1i.1...@paloalto-snr1.gtei.net...

Pablo

unread,
Aug 10, 2001, 4:58:11 PM8/10/01
to
Im guessing that your configuration works well, in light of the absence of
any of the "extra features"?

mrdancer

unread,
Aug 10, 2001, 11:14:43 PM8/10/01
to
It works very well. I use EasyCD for burning data CDs, and CDRWin for
burning audio CDs.

--
Remove .your.underwear to reply
--
Pablo <nospamme...@hotmail.com> wrote in message
news:CVXc7.1388$1i.3...@paloalto-snr1.gtei.net...

J Davis

unread,
Aug 11, 2001, 1:46:31 PM8/11/01
to
Well folks thanks for all your good advice. It looks as though I got a lot
of work ahead. I'll try all of these things before I give up on burning
audio cds. I will tell you if I even get one cd burned successfully.
Otherwise, I'll keep my mouth shut and get rid of my burner.

J Davis


"mrdancer" <mrda...@home.your.underwear.com> wrote in message
news:Dq1d7.45103$MC1.13...@news1.elcjn1.sdca.home.com...

Works For Me

unread,
Aug 12, 2001, 6:39:43 AM8/12/01
to
I don't know if anyone has mentioned CD Burner by Acoustica at www.cdburner.com.
Haven't made one coaster. I use this for audio, and the program that came with
the HP for data.

J Davis wrote in message ...

Ken

unread,
Aug 20, 2001, 2:33:26 PM8/20/01
to
I bought the HP 8230e a few weeks ago and am experiencing similar
problems and solutions. I contacted HP and was basically told the same
thing. I then went out and upgraded my ram from 64mb to 192mb hoping
that would help but didn't. I don't necessarily think it's the
hardware as much as it may be more of a software issue as well. I also
don't think they (the CD writer makers) to build something that would
handle audio. I like you have gone through several blanks trying to
copy an audio CD. It won't work. But I snuck into work one day early
and tried to copy it using a Sony machine attached to a Windows 98
workstation and the CD still wouldn't copy.
Roxio.com, makers of Toast and Easy CD Creator, has a nice article
posted about Buffer Underuns and give some other suggestions. The
address is http://www.roxio.com/en/support/cdrwin/winbufu.html.
I just need to copy about 15 minutes of audio each week on a CD to use
for a weekly radio show. If I can get that, I will be happy. However,
if you are looking to burn music CDs on a regular basis, you may want
to get an audio CD burner from the audio section of your electronics
store. Those do it much faster than the average computer, and seldom
do they screw up.

I would appreciate any other tales users have about the HP 8200
series.


"J Davis" <jdav...@sympatico.ca> wrote in message news:<bWcc7.32710$_62.29...@news20.bellglobal.com>...


> I recently went through a whole box of CD-Rs unsuccessfully trying to make
> audio CDs and then exasperated I went to HP's customer support. They wrote
> back with a laundry list of things I'd have to go through if I want to make
> an audio disk.
> 1. Use clean disks (duh!)
> 2. Defragment my hard drive
> 3. Disable power management

> 4. Disable hard drive read-ahead optimization

> 5. Don't copy a cd through the network (why would I do this? but okay.)


> 6. Close EVERY SINGLE program running in the background except for Explorer

> 7. This is the classic one - SLOW DOWN the speed write speed of the
> CD-Writer.
>

> This is completely ridiculous! It seems like a regular problem with their
> equipment. Of course they only tell you about this if you complain to
> customer support. They are basically saying that their hardware doesn't
> work. Is anyone else having to do all this to make their audio cds? My
> suggestion - Don't buy the HP 8200 series of CD Writers.
>
> I've attached the response from HP for those interested.
> Check out the "NOTE" at the bottom. To me that's an admission that their
> hardware is not up to scratch.
>
> ====================================
> Hello Janali,
>
> Thank you for contacting HP's Customer Care e-mail support.
>

> The error that you are receiving is most likely caused by a buffer
> underrun.
>

NormC

unread,
Aug 20, 2001, 5:51:22 PM8/20/01
to
FWIW - My experience with HP USB CDRW (don't recall model number because I returned it to
Best Buy!!):

I had many problems with it. The doumentation that came with it indicated that it didn't
get along well with Via chipsets and provided a software patch (HP, I presume). Even
though I installed the patch, there were still far too many problems, so I took it back.

In addition, as I was choosing an ASUS mobo prior to the HP USB CDRW, I asked ASUS about
the USB behavior on the mobo that was my first choice. They told me that that mobo didn't
get along with one USB flatbed scanner. So I chose another mobo.

So...... if you're having problems with HP USB CDRW, take a good look at USB character of
you mobo.

Spam Remove"@hotmail.com Brian

unread,
Aug 20, 2001, 8:15:31 PM8/20/01
to
Ken,

My HP 8230e works fine except for the Copy CD software. Too many failures. I
use Clone CD instead but I avoid Version 3, a few failures. I have no
problems with the Version 2 software, in fact 100% success. HP My CD and now
HP RecordNow works well.
I do use the suggestions made by HP.
Get "EndItAll" for closing your programs.

Brian


"Ken" <kenny...@cavtel.net> wrote in message
news:132848a5.01082...@posting.google.com...

Genki

unread,
Aug 31, 2001, 9:02:51 PM8/31/01
to
On Wed, 8 Aug 2001 21:00:09 +0200, "Steven" <webm...@dsxs.net>
smashed the keyboard with a hammer and typed:

>but we arent in the US here!! i think you should catch up with time,
>thats the internet age, where there is only one state.. So whatever you say
>online, in a newsgroup, forum etc that is, you CAN get busted!!!!!
>im not saying youre going to be, but you CAN!!

Maybe the internet is one state but some of our residental address is
in the good ol' USA so the best HP could do is send a cease and
detiest email to the ranter. There's usually little they could do
beyond that.

Now that it's over with, I'll add my $0.02, HP CD-RW sucks big time.
Actually it's the ODM drive (Phillips IIRC)that sucked and HP should
not use their product in the future HP line. I had an HP 8250i that
quit working after only 8 burned CDs. I went through their support
and basically they went so far to blame my whole PC for the problem.
Yet when I took the matter in my hand, ripped up the void sticker on
the CD burner I found the problem is in 1 of the 3 ribbon cable.
Reseating it brought the CD burner back to life but only on reading
CDs. I've since then mothballed that drive in favor of another one
that hasn't failed at all using my same older computer.

mrdancer

unread,
Aug 31, 2001, 10:21:12 PM8/31/01
to

"Ken" <kenny...@cavtel.net> wrote in message
news:132848a5.01082...@posting.google.com...
> I just need to copy about 15 minutes of audio each week on a CD to use
> for a weekly radio show. If I can get that, I will be happy. However,
> if you are looking to burn music CDs on a regular basis, you may want
> to get an audio CD burner from the audio section of your electronics
> store. Those do it much faster than the average computer, and seldom
> do they screw up.
>
> I would appreciate any other tales users have about the HP 8200
> series.

I suggest going to www.goldenhawk.com and download the trial version of
CDRWin. You can burn with it at 1x (higher speeds if you register). It
seems to be more robust than EasyCD when it comes to making audio discs.
Can't hurt to try it...

David Cohen

unread,
Sep 1, 2001, 12:39:31 PM9/1/01
to
t...@physics.utoronto.ca (thw) wrote in message news:<9650ecc.01080...@posting.google.com>...
> The problems are:
>
> a) I have yet to see a perfect piece of burning software. EZCD, Nero,
> NTI CD Maker, Click 'N Burn etc do NOT satisfy ALL customers. Each of
> them will have problems for certain hardware/software configuration.
> The closest to perfection is perhaps Nero 5.0.3.8 and 5.0.4.8.
>
> b) Burning CDs is NOT a trivial thing. You need to know what you're
> doing. I will strongly discourage a computer novice from getting a
> cd-burner. Perhaps, these cd-burner packages should have a label that
> says 'NOT FOR COMPUTER NOVICE', just like Norton Ghost. :) This is
> unfortunate but true.
>
> There is another poster who says that he has no problems with x-copy
> etc with the HP but nothing else works. He does not seem to realize is
> that when he writes in DOS prompt, he is using the packet-writing part
> of the software provided by HP (I believe it's Direct CD) and when he
> tries to make an audio CD, he is using MyCD. These two pieces of
> software however are written by Roxio and Veritas respectively but
> distributed by HP with their hardware.
>
> ------------------------------------------------------------------------------
>
> "J Davis" <jdav...@sympatico.ca> wrote in message news:<O2mc7.34894$_62.33...@news20.bellglobal.com>...

> > Maybe I'm weird but when I purchase a peice of hardware from a reputable
> > company like HP, I expect it to work like they say it will. It's okay to
> > have some caveats in the hardare but they should inform the buyer at least
> > in the help. I work at a software company and when when we put out a piece
> > of software we don't expect every user to become an expert on operating
> > system management or hardware optimization in order to get it to work
> > properly.
> >
> > The technique is known as product testing. If you find a problem you fix
> > it. If you can't fix it, the product doesn't go out.

I haven't come across anyone including the orginal author telling us
how he is making the cd. If you are copying audio cd (or any other for
my money) to the writer (cd to cd) you should buffer to hd.
Unfortunately, although the mastering software that comes with hp is
simple to use, it's not very flexible or informative. To buffer to hd
when doing a disk to disk copy, specify the burner as source and
destination. Program will supply prompts from then on. Please don't
complain that this may take a little longer, it's preferable to
producing coasters. I don't believe the writer has anything to do with
your problem. The hp (veritas) works for audio, I've used it.
Dave Cohen

Al Superczynski

unread,
Sep 1, 2001, 5:56:14 PM9/1/01
to
On Sat, 01 Sep 2001 01:02:51 GMT, Genki <Genk...@tds.net> wrote:

>HP CD-RW sucks big time.
>Actually it's the ODM drive (Phillips IIRC)that sucked and HP should
>not use their product in the future HP line. I had an HP 8250i that
>quit working after only 8 burned CDs.

My 9510i works great. Any idea who makes/made it for HP?

mrdancer

unread,
Sep 2, 2001, 12:01:57 AM9/2/01
to
"Al Superczynski" <mode...@invalid.com> wrote in message
news:lam2pt0pk60qf2rmi...@4ax.com...

HP has had a number of vendors make their writers, some of them very good,
some not so good. Your best bet would be to look at the information printed
on the drive unit itself (meaning you'll probably have to remove the case
cover on your computer).

Al Superczynski

unread,
Sep 2, 2001, 12:05:31 AM9/2/01
to

>> My 9510i works great. Any idea who makes/made it for HP?
>
>HP has had a number of vendors make their writers, some of them very good,
>some not so good. Your best bet would be to look at the information printed
>on the drive unit itself (meaning you'll probably have to remove the case
>cover on your computer).

No kidding? Golly, gee whiz! I guess I could have looked when I
installed it then...

Baker Atlas

unread,
Sep 2, 2001, 10:28:21 AM9/2/01
to
I have an 8200, and have had it for some time. I am on my second mother
board, and have used the drive on both. I used EZ-cd creator with no problem
and the drive is doing just fine.

"Al Superczynski" <mode...@invalid.com> wrote in message
news:6rb3ptc2usf883b87...@4ax.com...

Rio de Janeiro

unread,
Nov 30, 2001, 12:54:54 PM11/30/01
to
> 5. Don't copy a cd through the network (why would I do this? but okay.)

What do they mean by this?
Network as in peer to peer network (like 2 computer joint with network
card)? Or Internet Network?


John

unread,
Dec 1, 2001, 10:21:25 AM12/1/01
to
The problem is that data MUST be fed to the burner laser in
one constant stream. Many times the network speed may have
"hiccups" and will drop below the burning speed during the
burn which will ruin the copy. Note that if you transfer
all of the files from the network onto YOUR computer in the
form of an "image" file and then "burn" the image onto the
CDR, the "network" issue goes away because all of the data
is on your local PC.


In article <9u8h64$6tk9p$1...@ID-83846.news.dfncis.de>,
n...@mail.com says...

Huckleberry Hoshimoto

unread,
Dec 1, 2001, 10:43:50 AM12/1/01
to
BTW - Didja know that the HP 8200 was really a rebadged Plextor?!


"John" <joh...@operamail.com> wrote in message
news:MPG.1672bf895...@news.ptd.net...

Kevin B

unread,
Dec 1, 2001, 1:23:19 PM12/1/01
to
Thats a load of BULL. I have BOTH writers and the HP is very different.
-
Kevin B


"Huckleberry Hoshimoto" <huckleberr...@hotmail.com> wrote in message
news:WU6O7.570854$ME2.78...@typhoon.kc.rr.com...


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SOF

unread,
Dec 2, 2001, 6:06:08 AM12/2/01
to
I think it's a Sony.

"Huckleberry Hoshimoto" <huckleberr...@hotmail.com> wrote in message
news:WU6O7.570854$ME2.78...@typhoon.kc.rr.com...

Huckleberry Hoshimoto

unread,
Dec 2, 2001, 10:34:43 AM12/2/01
to
Oops; you may be right!
I was thinking of the Model #8100.
(Many Imation, Ricoh, Iomega, and Creative are Plextors.
Some info here => http://www.ping.be/satcp/hardware.htm
HüĐklëßëŪŪĸ


"SOF" <s...@btinternet.com> wrote in message
news:9ud1v0$7i4rg$1...@ID-46833.news.dfncis.de...


> I think it's a Sony.
>

------------------------------------------------------

ted...@socrates.berkeley.edu

unread,
Dec 2, 2001, 3:15:54 PM12/2/01
to
The 8100 is a Sony also. Have one.

-tc

In article <nSrO7.1285505$si5.61...@typhoon.kc.rr.com>,

Camper

unread,
Dec 3, 2001, 5:16:23 AM12/3/01
to

"Huckleberry Hoshimoto" <huckleberr...@hotmail.com> wrote in message
news:nSrO7.1285505$si5.61...@typhoon.kc.rr.com...

> Oops; you may be right!
> I was thinking of the Model #8100.
> (Many Imation, Ricoh, Iomega, and Creative are Plextors.
> Some info here => http://www.ping.be/satcp/hardware.htm
> Hü©klëßë®®ÿ

Since when have Ricoh been OEM from Plex?


M P Brennan

unread,
Dec 3, 2001, 5:16:52 PM12/3/01
to
If it were a Plextor you wouldn't be HAVING any problems burning CD's.

I've got an HP 7200 and the equivalent Phillips and they have both been
nothing but trouble. I then purchased a Plextor (with the Burn-proof
technology they license from Sanyo) and it has never made a bad CD yet.

I use the cheapest blanks I can find and they're perfect every time.

Supposedly, the burn proof technology allows the laser to find where it left
off during a buffer underrun and continue on to complete a CD that would
have otherwise been trash.

I have seen the light...


"Camper" <sezi...@rocketmail.com> wrote in message
news:_gIO7.40427$li3.4...@ozemail.com.au...

wee...@tuiohj.com

unread,
Dec 3, 2001, 6:00:50 PM12/3/01
to
In article <9ugtkm$ln6$1...@iac5.navix.net>, mpbrenn...@THIShotmail.com
says...

> If it were a Plextor you wouldn't be HAVING any problems burning CD's.
>
> I've got an HP 7200 and the equivalent Phillips and they have both been
> nothing but trouble. I then purchased a Plextor (with the Burn-proof
> technology they license from Sanyo) and it has never made a bad CD yet.
>
> I use the cheapest blanks I can find and they're perfect every time.
>
> Supposedly, the burn proof technology allows the laser to find where it left
> off during a buffer underrun and continue on to complete a CD that would
> have otherwise been trash.
>
> I have seen the light...

Yeah yeah yeah.

All these good things happen to me and I paid half as much for my CD-RW.

You don't have to buy the best. Plextor's not the only game in town, and
there are other companies that make great CD-RW's.

Pablo

unread,
Dec 3, 2001, 6:55:56 PM12/3/01
to
The 8100 is a rebadged sony.....opening it makes it apparent. If you flash
it with the upgraded Sony firmware, it works better too.....if you flash it
with the hacked version of the Sony firmware, that someone did with the
intention of making it say "HP" again, you have a 50 percent chance of it
becoming a doorstop.....that wont reflash....and does nothing but blink....
anyone wanna buy a HP 8100 christmas tree decoration?

<ted...@socrates.Berkeley.EDU> wrote in message
news:9ue25q$18t6$1...@agate.berkeley.edu...

Camper

unread,
Dec 4, 2001, 4:54:59 AM12/4/01
to

"M P Brennan" <mpbrenn...@THIShotmail.com> wrote in message
news:9ugtkm$ln6$1...@iac5.navix.net...

> If it were a Plextor you wouldn't be HAVING any problems burning CD's.
>
> I've got an HP 7200 and the equivalent Phillips and they have both been
> nothing but trouble. I then purchased a Plextor (with the Burn-proof
> technology they license from Sanyo) and it has never made a bad CD yet.
>
I am very happy that you are impressed with your burner but what has that
got to do with my question?


M. P. Brennan

unread,
Dec 4, 2001, 9:09:45 AM12/4/01
to
My news server has already dumped the original question, so I'm not sure
what it was.

The subject line of some of the subsequent posts prompted me to state my
opinion that it may come to a point when you should dump what you've got and
get something that's better suited to the job. I found that the cost of the
discarded CD's from my HP burner quickly started adding up to the price of a
better burner...


"Camper" <sezi...@rocketmail.com> wrote in message

news:W21P7.41341$li3.4...@ozemail.com.au...

YODAR

unread,
Dec 15, 2001, 7:50:26 AM12/15/01
to
WEBSITE somewhere in my favorites folder said it was a sony spressa
Yodar


"Huckleberry Hoshimoto" <huckleberr...@hotmail.com> wrote in message
news:WU6O7.570854$ME2.78...@typhoon.kc.rr.com...

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