This is completely ridiculous! It seems like a regular problem with their
equipment. Of course they only tell you about this if you complain to
customer support. They are basically saying that their hardware doesn't
work. Is anyone else having to do all this to make their audio cds? My
suggestion - Don't buy the HP 8200 series of CD Writers.
I've attached the response from HP for those interested.
Check out the "NOTE" at the bottom. To me that's an admission that their
hardware is not up to scratch.
====================================
Hello Janali,
Thank you for contacting HP's Customer Care e-mail support.
The error that you are receiving is most likely caused by a buffer
underrun.
Error messages about a dirty or scratched disc or error 10 when trying
to create a CD using HP MyCD software should be treated as a buffer
underrun error. Buffer underruns occur when the PC is unable to
transfer data fast enough to the CD-Writer. The data must be able to
flow in a steady, uninterrupted stream to successfully copy data onto a
CD. Hardware, software and source media can all affect the CD recording
process.
Go through the steps below:
- It is important to ensure that the media you are copying from is not
damaged, scratched, or dirty, as this could also result in buffer
underruns and errors.
- If the data on the hard drive is fragmented, or if files are
corrupted, the hard drive takes longer to access the data to be
recorded. It is recommended to regularly run scandisk and defrag the
hard drive using the System Tools within Windows.
- Before starting a burn, disable power management, which can interrupt
CD recording. If power management is enabled for the computer, the hard
drive may spin down and the processor will clock down, causing the
CD-Writer to generate a buffer underrun. To turn off power management
in the Control Panel go to Start, Settings, Control Panel, and Power
Management. Consult the computer manufacturer's user manual to learn
how to enter the BIOS, CMOS, or System Setups to disable power
management.
- The "hard drive read ahead optimization" setting should be disabled.
* Double-click on the System icon in Control Panel,
* Click on the Performance tab and click on the File System button.
* Set the "read ahead optimization" setting to none.
- Copying data onto a CD over the network, may result in errors. It is
recommended that the data be copied to a local hard drive first and then
burned to a CD.
- Programs running in the background use up system resources and can
cause interruptions in the writing process. Closing down all
applications that are running may help prevent buffer underruns.
To check which applications are currently running, hold down the CTRL
and ALT keys, and press the DEL key once. This will open the Close
Program dialog box.
The only program on this list necessary for Windows to work is Explorer.
By highlighting the other items on this list one at a time and choosing
the End Task button in the lower corner, the highlighted application
will be taken out of memory. After pressing the End Task button, the
Close Program dialog box will close. To again open the Close Program
dialog box, press the CTRL+ALT+DEL key combination again. This
operation of opening the Close Program dialog box and ending task on
items should be repeated until only Explorer is left running in the
background.
You will also want to disable any screen savers on the system before
starting a burn. To de-activate the screen saver:
* Go to Start, Settings, Control Panel.
* Double click on the Display Icon.
* Choose the Screen Saver tab when the display dialog box appears and
set the screen saver option to "none".
- Slow the write speed for the CD-Writer.
* Choose the Options button from the main menu.
* Click on the Advanced tab and choose a slower write speed.
This will give the system a few seconds longer to get the data from the
source drive to the CD-Writer. You may be experiencing problems copying
certain files and slowing the record speed will help with these files.
NOTE: This suggestion is made as a workaround to achieve a successfully
written disc and to test the hardware functionality of the CD-Writer.
Our intent is not to ask you to settle for something less than you
expect in terms of writing speed, but rather to establish the ability of
the CD-Writer to perform at any level and to proceed forward toward
optimizing the writing speed.
Thank you,
HP Customer Solutions Team
--------------------------------------------------------------
NOTE: Our advice is strictly limited to the question(s) asked and is
based on the information provided to us. Problems and solutions
may depend on the nature of your system environment and various
other parameters that are unknown to HP; therefore, HP cannot assume
any responsibility or liability. Please be advised that technical
information changes as new data becomes available, therefore, HP
recommends that you check back at our Customer Care web site located
at http://www.hp.com/go/support regularly for possible updates.
HP shall not be liable for any direct, indirect, special,
incidental or consequential damages in connection with the use of this
information.
*************************************************************
sorry, got only time for a short answer.
I dont own a HP 8200 but a 8100. Its correct, you gotta slow down the speed
of writing.
try 4x when copying an Audio CD. that should solve the problem!
The same applies to Sony r/rw's!!
and if i were you, id be a bit more careful what you say. You
could get into serious legal trouble by saying "dont buy HP ........."...
c ya,
"J Davis" <jdav...@sympatico.ca> wrote in message
news:bWcc7.32710$_62.2...@news20.bellglobal.com...
---
Outgoing mail is certified Virus Free.
Checked by AVG anti-virus system (http://www.grisoft.com).
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> and if i were you, id be a bit more careful what you say. You
> could get into serious legal trouble by saying "dont buy HP ........."...
How so?
Don't buy the HP 8200 series of CD Writers.
Don't buy the HP 8200 series of CD Writers.
Don't buy the HP 8200 series of CD Writers.
Don't buy the HP 8200 series of CD Writers.
Don't buy the HP 8200 series of CD Writers.
Don't buy the HP 8200 series of CD Writers.
Don't buy the HP 8200 series of CD Writers.
Don't buy the HP 8200 series of CD Writers.
Don't buy the HP 8200 series of CD Writers.
--
ybbxvatyvxrnobeantnvayvivatyvxrnurergvpyvfgravatgbneguheyrrerpbeqfznxv
atnyylbhesevraqfsrryfbthvyglnobhggurveplavpvfznaqgurerfgbsgurvetrareng
vbaabgriragurtbireazragnertbaanfgbclbhabjohgnerlbhernqlgborurnegoebxra
yeahhh, very funny mush!! this here is a newsgroup! i didnt threat him or
anything,
i just said that it "COULD" cause trouble!! So dont gimme such shit, k??
anyway, its easy to let you bann from a newsgroup if you talk thit
permanently!!
bye now
Not in the US you can't, we have free speech here and if you don't like a
product you can shout it from the rooftops. (Comercial laws are different)
and quite frankly those drives are junk. So don't buy HP
Lane
"Steven" <webm...@dsxs.net> wrote in message
news:3b715...@news.bluewin.ch...
yeah dude,
but we arent in the US here!! i think you should catch up with time,
thats the internet age, where there is only one state.. So whatever you say
online, in a newsgroup, forum etc that is, you CAN get busted!!!!!
im not saying youre going to be, but you CAN!!
got it???
cool, l8r then
*rolls eyes*
"Steven" <webm...@dsxs.net> wrote in message
news:3b718...@news.bluewin.ch...
I have early versions of HP 7100i and troubles from beginning, they have
loaded it with some software when I did the recording I could only read them
in HP 7100i
not on standard CD ROM, I had to spend another $150 on software to have the
recorded data recognized on other CD ROMs. I do not even say that 25% of
those CDs I have to throw away (not even one wasted with new Plextor and it
came with great package of software) . I guess they later changed the
software but not the best impression was left. I have been using it once a
month to back up data and the burner died after 3 years after making about
50 CDs so it is not the best performance.
I had also best experience with HP 3200 scanner, everybody was updated their
software before release new operating systems. Although it worked on Windows
95/95 (the system was almost frozen for a few minutes while taking the scan,
new Cannon does not do this) I could not use it anymore on Windows 2000 or
ME eventually they updated their software after more than a year they have
promised. They software still gives me trouble I am getting error messages
like the scanner cannot be found etc. It works only after reinstalling
Windows 2000 and the software but starts to behave strongly after a while
again. I still have HP printer and it is the only equipment which seems to
be working but when time comes to replace/upgrade I will not take change to
buy another HP printer.
I eventually bough new Cannon scanner and Plextor burner and I have never
been satisfied more, they lost me as a customer for ever. I guess they moved
too much production to countries like China and you get equipment which does
not give good performance anymore.
-----------------------------------------------------------------------------
"Steven" <webm...@dsxs.net> wrote in message news:<3b718...@news.bluewin.ch>...
The technique is known as product testing. If you find a problem you fix
it. If you can't fix it, the product doesn't go out.
"thw" <t...@physics.utoronto.ca> wrote in message
news:9650ecc.01080...@posting.google.com...
FWIW, HP has farmed out their CDRW manufacturing to a number of different
vendors. Even a specific model number can be made by a number of different
vendors. Take, for example, my 9100i. There are at least three different
vendors (manufacturers) for this particular model. I guess I got lucky and
got one of the good ones. 500+ CDs, and the only coasters were stupid
things I did to cause them.
OTOH, I have a Creative CDRW on the computer at work, and it is notorious
for creating coasters (even though it's installed in a computer 3x faster
than the one with the HP9100i). I suspect it's a configuration problem. In
essence, once a CD is burned, the drive becomes useless until the whole
computer is re-booted.
--
Remove .your.underwear to reply
--
<snip>
>I recently went through a whole box of CD-Rs unsuccessfully trying to make
>audio CDs and then exasperated I went to HP's customer support. They wrote
</snip>
Unfortunately, either your hardware, OS, or source media has a
problem, but from what you've told so far, it doesn't sound like
there's anything wrong with your HP drive. The suggestions HP support
gave, are generic suggestions that are not in any way more applicable
to your drive, than any other make (other non-HP drives would
experience the same problems in your system).
If you can't get the rest of your system working properly, to the
level of performance you expect, then I'd suggest a burnproof CDRW.
Dave
You got it
Lane
"Steven" <webm...@dsxs.net> wrote in message
news:3b718...@news.bluewin.ch...
Lane
"AC/DCdude17" <bi_t...@gNOSPAMay.com> wrote in message
news:3B71993B...@gNOSPAMay.com...
> x-no-archive: yes
>
> People will cause a lawsuit if they want to though.. One of my
ex-neighbor
> didn't take my clean mouth kindly.. I was chatting with couple of friends
on my
> backyard and his kid happen to cut across my yard when I happened to say
the
> word "fuc&king bitc$".(hey am I even legally required to put covers on
those
> words here???) and he told on me. His mom later came and bwitched at me
how she
> didn't appreciate how I talk with other teenagers in the neighborhood.. I
think
> she's violating my freedom of speech.. Profanity has always been a
questionable
> issue.. Where in the law book does it say fu8k or bitc$ is profane?
>
> Lane Lewis wrote:
>
a) I have yet to see a perfect piece of burning software. EZCD, Nero,
NTI CD Maker, Click 'N Burn etc do NOT satisfy ALL customers. Each of
them will have problems for certain hardware/software configuration.
The closest to perfection is perhaps Nero 5.0.3.8 and 5.0.4.8.
b) Burning CDs is NOT a trivial thing. You need to know what you're
doing. I will strongly discourage a computer novice from getting a
cd-burner. Perhaps, these cd-burner packages should have a label that
says 'NOT FOR COMPUTER NOVICE', just like Norton Ghost. :) This is
unfortunate but true.
There is another poster who says that he has no problems with x-copy
etc with the HP but nothing else works. He does not seem to realize is
that when he writes in DOS prompt, he is using the packet-writing part
of the software provided by HP (I believe it's Direct CD) and when he
tries to make an audio CD, he is using MyCD. These two pieces of
software however are written by Roxio and Veritas respectively but
distributed by HP with their hardware.
------------------------------------------------------------------------------
"J Davis" <jdav...@sympatico.ca> wrote in message news:<O2mc7.34894$_62.33...@news20.bellglobal.com>...
Skip Knoble, Penn State
Herman D. (Skip) Knoble, Research Associate
Mailto:h...@psu.edu
Web: http://www.personal.psu.edu/hdk
Center for Academic Computing
Penn State University
214C Computer Building
University Park, PA 16802-2101
Phone:+1 814 865-0818 Fax:+1 814 863-7049
>Stay away from HP scanners & HP CD-RW drives.
My HP6200C scanner and 9510i CD-RW drive work great and HP's
customer service has always been outstanding when I've needed it.
>Maybe I'm weird but when I purchase a peice of hardware from a reputable
>company like HP, I expect it to work like they say it will. It's okay to
Where in the world did you get the idea that HP was a reputable
company? Only thing they do well is make printers and even some models
of those are spotty.
Stay away from HP scanners & HP CD-RW drives. If you're dead-set on
that CD-RW drive then find out who makes it for HP and buy it direct
from the manufacturer. HP has never made their own CD-RW drives & I
doubt they ever will.
HP's are generally rebadged Sony's
--
C'ya
Steve aka ZaGhost
UT Crosshairs http://www.accesswave.ca/~seburges
Music http://www.onlinerock.com/musicians/zaghost
ICQ 3839381
Running Intel Free
--
"Steve Burgess" <sebu...@accesscable.net> wrote in message
news:8NAc7.6416$Z2.7...@nnrp1.uunet.ca...
>
> "Asleep" <asl...@theswitch.com.invalid> wrote in message
> news:p1h5ntoi5a5vl516l...@4ax.com...
> > On Wed, 8 Aug 2001 21:54:33 -0400, "J Davis" <jdav...@sympatico.ca>
> > wrote:
>
> > Stay away from HP scanners & HP CD-RW drives. If you're dead-set on
> > that CD-RW drive then find out who makes it for HP and buy it direct
> > from the manufacturer. HP has never made their own CD-RW drives & I
> > doubt they ever will.
>
> HP's are generally rebadged Sony's
Without looking it up and simply guessing from what I remember, I'd say the
ratio is closer to 45%Phillips, 45% Sony and the other 10% or so being LG of
late.
But that's pretty nit-picky of me, especially since I'm too lazy to look it
up.
;o)
Slow down when your fastest speed is 4X?
-get REAL.
HP was equally helpless in finding out why the drive worked FINE in 98 but
refused to be SEEN in W/ME...Microsnot was equally unhelpful.
The drive is a P.O.S.
Yodar in Orlando
"J Davis" <jdav...@sympatico.ca> wrote in message
--
BG
usin...@hotmail.com
"YODAR" <jstr...@cfl.rr.com> wrote in message
news:ZyEc7.21352$iq1.3...@typhoon.tampabay.rr.com...
> 1. Use clean disks. (duh!)
"Duh!" hits the nail right on the head.
> 2. Defragment my hard drive.
This is crucial. It is even more important the older your drive
is
because of slower data access times.
> 3. Disable power management.
The impoprtant thing is that if you use power management, set it
up
so that it will not kick in while the CD is burning. Using a
screen
saver is not a good idea either.
> 4. Disable hard drive read-ahead optimization.
I don't know anything about this.
> 5. Don't copy a cd through the network. (why would I do this? but okay.)
The concern is over the unpredictable rate of data flow over a
network.
If it's slower than your burner, you're screwed.
> 6. Close EVERY SINGLE program running in the background except for Explorer.
This is overkill. However any program that is resource
intensive, such
as multimedia and audio applications, and games, should not be
active.
> 7. This is the classic one - SLOW DOWN the speed write speed of the
> CD-Writer.
This is a last resort, but on an older system, it may be your
*only*
resort.
If you have done all of the suggestions above and the burner is still
failing to successfully burn a CD, then it would be a good time to
look at possible hareware failure. But no CD burner in the world
(without BurnProof or its equivalent) is going to successfully burn a
CD if the data can't get there quickly enough.
> My HP6200C scanner and 9510i CD-RW drive work great and HP's
>customer service has always been outstanding when I've needed it.
Hope you aren't too adverse to having to pay for drivers for that
scanner when WinXP comes out....that's what they did when Win2K was
released.
>HP's are generally rebadged Sony's
Generally your information is out of date....HP hasn't used Sony
drives for awhile.
HP sent me the Win2k drivers CD at no charge. I don't plan to
upgrade to XP since I do a lot of upgrading and reconfiguration of my
system and don't want to fight Product Activation.
Richard
"craymcl" <cra...@my-deja.com> wrote in message
news:8042cb9b.01081...@posting.google.com...
They changed again?
geez, I know the early drives were phillips, the 8100/8200 and some early
9xxx were sony's
(as well as that the 75xx series)
what are the newer ones, another posts mention LG's
"craymcl" <cra...@my-deja.com> wrote in message
news:8042cb9b.01081...@posting.google.com...
--
Remove .your.underwear to reply
--
Pablo <nospamme...@hotmail.com> wrote in message
news:OhUc7.565$1i.1...@paloalto-snr1.gtei.net...
J Davis
"mrdancer" <mrda...@home.your.underwear.com> wrote in message
news:Dq1d7.45103$MC1.13...@news1.elcjn1.sdca.home.com...
J Davis wrote in message ...
I would appreciate any other tales users have about the HP 8200
series.
"J Davis" <jdav...@sympatico.ca> wrote in message news:<bWcc7.32710$_62.29...@news20.bellglobal.com>...
> I recently went through a whole box of CD-Rs unsuccessfully trying to make
> audio CDs and then exasperated I went to HP's customer support. They wrote
> back with a laundry list of things I'd have to go through if I want to make
> an audio disk.
> 1. Use clean disks (duh!)
> 2. Defragment my hard drive
> 3. Disable power management
> 4. Disable hard drive read-ahead optimization
> 5. Don't copy a cd through the network (why would I do this? but okay.)
> 6. Close EVERY SINGLE program running in the background except for Explorer
> 7. This is the classic one - SLOW DOWN the speed write speed of the
> CD-Writer.
>
> This is completely ridiculous! It seems like a regular problem with their
> equipment. Of course they only tell you about this if you complain to
> customer support. They are basically saying that their hardware doesn't
> work. Is anyone else having to do all this to make their audio cds? My
> suggestion - Don't buy the HP 8200 series of CD Writers.
>
> I've attached the response from HP for those interested.
> Check out the "NOTE" at the bottom. To me that's an admission that their
> hardware is not up to scratch.
>
> ====================================
> Hello Janali,
>
> Thank you for contacting HP's Customer Care e-mail support.
>
> The error that you are receiving is most likely caused by a buffer
> underrun.
>
I had many problems with it. The doumentation that came with it indicated that it didn't
get along well with Via chipsets and provided a software patch (HP, I presume). Even
though I installed the patch, there were still far too many problems, so I took it back.
In addition, as I was choosing an ASUS mobo prior to the HP USB CDRW, I asked ASUS about
the USB behavior on the mobo that was my first choice. They told me that that mobo didn't
get along with one USB flatbed scanner. So I chose another mobo.
So...... if you're having problems with HP USB CDRW, take a good look at USB character of
you mobo.
My HP 8230e works fine except for the Copy CD software. Too many failures. I
use Clone CD instead but I avoid Version 3, a few failures. I have no
problems with the Version 2 software, in fact 100% success. HP My CD and now
HP RecordNow works well.
I do use the suggestions made by HP.
Get "EndItAll" for closing your programs.
Brian
"Ken" <kenny...@cavtel.net> wrote in message
news:132848a5.01082...@posting.google.com...
>but we arent in the US here!! i think you should catch up with time,
>thats the internet age, where there is only one state.. So whatever you say
>online, in a newsgroup, forum etc that is, you CAN get busted!!!!!
>im not saying youre going to be, but you CAN!!
Maybe the internet is one state but some of our residental address is
in the good ol' USA so the best HP could do is send a cease and
detiest email to the ranter. There's usually little they could do
beyond that.
Now that it's over with, I'll add my $0.02, HP CD-RW sucks big time.
Actually it's the ODM drive (Phillips IIRC)that sucked and HP should
not use their product in the future HP line. I had an HP 8250i that
quit working after only 8 burned CDs. I went through their support
and basically they went so far to blame my whole PC for the problem.
Yet when I took the matter in my hand, ripped up the void sticker on
the CD burner I found the problem is in 1 of the 3 ribbon cable.
Reseating it brought the CD burner back to life but only on reading
CDs. I've since then mothballed that drive in favor of another one
that hasn't failed at all using my same older computer.
I suggest going to www.goldenhawk.com and download the trial version of
CDRWin. You can burn with it at 1x (higher speeds if you register). It
seems to be more robust than EasyCD when it comes to making audio discs.
Can't hurt to try it...
I haven't come across anyone including the orginal author telling us
how he is making the cd. If you are copying audio cd (or any other for
my money) to the writer (cd to cd) you should buffer to hd.
Unfortunately, although the mastering software that comes with hp is
simple to use, it's not very flexible or informative. To buffer to hd
when doing a disk to disk copy, specify the burner as source and
destination. Program will supply prompts from then on. Please don't
complain that this may take a little longer, it's preferable to
producing coasters. I don't believe the writer has anything to do with
your problem. The hp (veritas) works for audio, I've used it.
Dave Cohen
>HP CD-RW sucks big time.
>Actually it's the ODM drive (Phillips IIRC)that sucked and HP should
>not use their product in the future HP line. I had an HP 8250i that
>quit working after only 8 burned CDs.
My 9510i works great. Any idea who makes/made it for HP?
HP has had a number of vendors make their writers, some of them very good,
some not so good. Your best bet would be to look at the information printed
on the drive unit itself (meaning you'll probably have to remove the case
cover on your computer).
No kidding? Golly, gee whiz! I guess I could have looked when I
installed it then...
What do they mean by this?
Network as in peer to peer network (like 2 computer joint with network
card)? Or Internet Network?
In article <9u8h64$6tk9p$1...@ID-83846.news.dfncis.de>,
n...@mail.com says...
"John" <joh...@operamail.com> wrote in message
news:MPG.1672bf895...@news.ptd.net...
"Huckleberry Hoshimoto" <huckleberr...@hotmail.com> wrote in message
news:WU6O7.570854$ME2.78...@typhoon.kc.rr.com...
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Outgoing mail is certified Virus Free.
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"Huckleberry Hoshimoto" <huckleberr...@hotmail.com> wrote in message
news:WU6O7.570854$ME2.78...@typhoon.kc.rr.com...
"SOF" <s...@btinternet.com> wrote in message
news:9ud1v0$7i4rg$1...@ID-46833.news.dfncis.de...
> I think it's a Sony.
>
------------------------------------------------------
Since when have Ricoh been OEM from Plex?
I've got an HP 7200 and the equivalent Phillips and they have both been
nothing but trouble. I then purchased a Plextor (with the Burn-proof
technology they license from Sanyo) and it has never made a bad CD yet.
I use the cheapest blanks I can find and they're perfect every time.
Supposedly, the burn proof technology allows the laser to find where it left
off during a buffer underrun and continue on to complete a CD that would
have otherwise been trash.
I have seen the light...
"Camper" <sezi...@rocketmail.com> wrote in message
news:_gIO7.40427$li3.4...@ozemail.com.au...
Yeah yeah yeah.
All these good things happen to me and I paid half as much for my CD-RW.
You don't have to buy the best. Plextor's not the only game in town, and
there are other companies that make great CD-RW's.
<ted...@socrates.Berkeley.EDU> wrote in message
news:9ue25q$18t6$1...@agate.berkeley.edu...
The subject line of some of the subsequent posts prompted me to state my
opinion that it may come to a point when you should dump what you've got and
get something that's better suited to the job. I found that the cost of the
discarded CD's from my HP burner quickly started adding up to the price of a
better burner...
"Camper" <sezi...@rocketmail.com> wrote in message
news:W21P7.41341$li3.4...@ozemail.com.au...
"Huckleberry Hoshimoto" <huckleberr...@hotmail.com> wrote in message
news:WU6O7.570854$ME2.78...@typhoon.kc.rr.com...