Nero Problem
Trevor Norris
only happened recently and on both burners so I think the problem is
software. My pc is running windows XP sp3. The processor is AMD 2.8ghz and
there is 1gb of ram. I have two burners: a BenQ DVD DD DW1640 (firmware
version BSRB) and a BTW Combo IDE5232CO (firmware version K049). I have
been using Nero 6 for over two years with no problems. I updated Nero as
part of my troubleshooting to 6.6.1.15.
I have tried different media, reinstalling the software, I used the Nero
clean tool to fully remove the uninstalled software before reloading.
What follows is the contents of the Nero log file. I am getting similar log
files for both burners so am only including the most recent.
Can someone tell me whats wrong?
Windows XP 5.1
IA32
WinAspi: File 'Wnaspi32.dll': Ver=1, 0, 0, 0, size=16384 bytes, created
02/10/1995 08:50:00
ahead WinASPI: File 'C:\Program Files\Ahead\nero\Wnaspi32.dll':
Ver=2.0.1.74, size=164112 bytes, created 02/11/2004 12:54:32
NT-SPTI used
Nero Version: 6.6.1.15
Internal Version: 6, 6, 1, 15
(Nero Express)
Recorder: <COMBO IDE5232CO> Version: K049 - HA 1 TA 1 -
6.6.1.15
Adapter driver: <IDE> HA 1
Drive buffer : 2048kB
Bus Type : via Inquiry data (1) -> ATAPI, detected: ?
Connected to MMC as unknown drive with class-nr : 1
Drive is autodetected - recorder class: Std. MMC recorder
CD-ROM: <BENQ DVD DD DW1640 >Version: BSRB - HA 1 TA 0 -
6.6.1.15
Adapter driver: <IDE> HA 1
=== Scsi-Device-Map ===
DiskPeripheral : Maxtor 6Y080P0 atapi Port 0 ID 0
DMA: On
DiskPeripheral : HDS728040PLAT20 atapi Port 0 ID 1
DMA: On
CdRomPeripheral : BENQ DVD DD DW1640 atapi Port 1 ID 0
DMA: On
CdRomPeripheral : COMBO IDE5232CO atapi Port 1 ID 1
DMA: On
=== CDRom-Device-Map ===
BENQ DVD DD DW1640 E: CDRom0
COMBO IDE5232CO F: CDRom1
=======================
AutoRun : 1
Excluded drive IDs:
WriteBufferSize: 83886080 (0) Byte
ShowDrvBufStat : 0
BUFE : 0
Physical memory : 1023MB (1047728kB)
Free physical memory: 316MB (324108kB)
Memory in use : 69 %
Uncached PFiles: 0x0
Use Inquiry : 1
Global Bus Type: default (0)
Check supported media : Disabled (0)
10.2.2009
CD-ROM (ISO)
00:22:03 #1 Text 0 File SCSIPTICommands.cpp, Line 403
LockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL
00:22:03 #2 Text 0 File Isodoc.cpp, Line 6494
Iso document burn settings
------------------------------------------
Determine maximum speed : FALSE
Simulate : FALSE
Write : TRUE
Finalize CD : TRUE
Multisession : FALSE
Burning mode : TAO
Mode : 1
ISO Level : 1 (Max. of 11 = 8 + 3 char)
Character set : ISO 9660
Joliet : TRUE
Allow pathdepth more than 8 directories : TRUE
Allow more than 255 characters in path : TRUE
Write ISO9660 ;1 file extensions : TRUE
00:22:04 #3 Text 0 File Burncd.cpp, Line 3014
COMBO IDE5232CO
Super Link activated
00:22:04 #4 ISO9660GEN -11 File geniso.cpp, Line 3312
First writeable address = 0 (0x00000000)
00:22:04 #5 Text 0 File Burncd.cpp, Line 3316
Turn on Track-At-Once, using CD-R/RW media
00:22:04 #6 Text 0 File DlgWaitCD.cpp, Line 281
Last possible write address on media: 359848 ( 79:59.73)
Last address to be written: 315372 ( 70:06.72)
00:22:04 #7 Text 0 File DlgWaitCD.cpp, Line 293
Write in overburning mode: NO (enabled: CD)
00:22:04 #8 Text 0 File DlgWaitCD.cpp, Line 2616
Recorder: COMBO IDE5232CO;
CDR code: 00 97 17 06; OSJ entry from: Moser Baer India Limited
ATIP Data:
Special Info [hex] 1: D0 00 A0, 2: 61 11 06 (LI 97:17.06), 3: 4F 3B
4A (LO 79:59.74)
Additional Info [hex] 1: 00 00 80 (invalid), 2: 00 80 00 (invalid), 3:
00 80 80 (invalid)
00:22:04 #9 Text 0 File DlgWaitCD.cpp, Line 459
>>> Protocol of DlgWaitCD activities: <<<
=========================================
00:22:04 #10 Text 0 File ThreadedTransferInterface.cpp, Line 814
Setup items (after recorder preparation)
0: TRM_DATA_MODE1 ()
2 indices, index0 (150) not provided
original disc pos #0 + 315373 (315373) = #315373/70:4.73
relocatable, disc pos for caching/writing not required/ required
-> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length
315371 blocks [COMBO IDE5232CO ]
--------------------------------------------------------------
00:22:04 #11 Text 0 File ThreadedTransferInterface.cpp, Line 1013
Prepare recorder [COMBO IDE5232CO] for write in TAO
DAO infos:
==========
MCN: ""
TOCType: 0x00; Session Closed, disc fixated
Tracks 1 to 1:
1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 307200
646191104, ISRC ""
DAO layout:
===========
__Start_|____Track_|_Idx_|_CtrlAdr_|_RecDep__________
-150 | lead-in | 0 | 0x41 | 0x00
-150 | 1 | 0 | 0x41 | 0x00
0 | 1 | 1 | 0x41 | 0x00
315373 | lead-out | 1 | 0x41 | 0x00
00:22:04 #12 Text 0 File ThreadedTransferInterface.cpp, Line 1081
Removed 2 run-out blocks from end of track 1. Length: 315373 -> 315371.
00:22:04 #13 Text 0 File SCSIPTICommands.cpp, Line 208
SPTILockVolume - completed successfully for FCTL_LOCK_VOLUME
00:22:04 #14 Phase 24 File dlgbrnst.cpp, Line 1685
Caching of files started
00:22:04 #15 Text 0 File Burncd.cpp, Line 4158
Cache writing successful.
00:22:04 #16 Phase 25 File dlgbrnst.cpp, Line 1685
Caching of files completed
00:22:04 #17 Phase 36 File dlgbrnst.cpp, Line 1685
Burn process started at 52x (7,800 KB/s)
00:22:04 #18 Text 0 File ThreadedTransferInterface.cpp, Line 2717
Verifying disc position of item 0 (relocatable, disc pos, no patch infos,
orig at #0): write at #0
00:22:04 #19 Text 0 File Mmc.cpp, Line 22143
Set BUFE: Super Link -> ON
00:24:03 #20 SPTI -1135 File SCSIPassThrough.cpp, Line 178
CdRom1: SCSIStatus(x02) WinError(0) NeroError(-1135)
Sense Key: 0x03 (KEY_MEDIUM_ERROR)
Sense Code: 0x0C
Sense Qual: 0x00
CDB Data: 0x2A 00 00 01 E7 40 00 00 20 00 00 00
Sense Area: 0x71 00 03 00 00 00 00 0A 00 00 00 00 0C
Buffer x08001040: Len x10000
0x3A 32 36 37 32 35 37 2E 31 32 31 2F 31 31 31 2F
0x33 39 32 32 31 2F 25 26 22 22 22 1E 25 1B 1D 1D
0x17 1B 17 17 17 17 17 23 26 17 17 14 13 17 15 17
00:24:03 #21 CDR -1135 File Writer.cpp, Line 281
Write error
F: COMBO IDE5232CO
00:24:03 #22 CDR -201 File WriterStatus.cpp, Line 195
Invalid write state
F: COMBO IDE5232CO
00:24:03 #23 TRANSFER -18 File WriterStatus.cpp, Line 195
Could not perform EndTrack
00:24:04 #24 Text 0 File Mmc.cpp, Line 16939
<COMBO IDE5232CO > start Close Session
00:25:30 #25 Phase 38 File dlgbrnst.cpp, Line 1685
Burn process failed at 52x (7,800 KB/s)
00:25:30 #26 Text 0 File SCSIPTICommands.cpp, Line 253
SPTIDismountVolume - completed successfully for FSCTL_DISMOUNT_VOLUME
00:25:32 #27 Text 0 File Cdrdrv.cpp, Line 9945
DriveLocker: UnLockVolume completed
00:25:32 #28 Text 0 File SCSIPTICommands.cpp, Line 403
UnLockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL
Existing drivers:
Registry Keys:
HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs :
0 (Security Option)