US-NY: Buffalo-Customer Care Professional - Buffalo, NY
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Job Title: Customer Care Professional - Buffalo, NY
Job Location: NY: Buffalo
Pay Rate: Open
Job Length: full time
Start Date: 2008-03-22
Company Name: UnitedHealth Group
Contact: Recruiter
Phone: email only please
Fax: email only please
Description: Customer Care Professional - Buffalo, NY – 205790
Job Description
Submit
Description Please go towww.uhgjobsonline.comto apply for this position!!!
UnitedHealthcare,a UnitedHealth Groupcompany, provides network-based health and well-being benefits and services for employers and consumers nationwide. We use our strength, diversity and innovation to improve the lives of the more than 18 million people who receive our unique products and services. And our endless pursuit for excellence in everything we do extends to your career as well. Join us today for an inspired and purposeful mix of professional growth opportunities and personal rewards. Primary Responsibilities: * Provide expertise and customer service support to members, customers, and/or providers. * Direct phone-based customer interaction to answer and resolve a wide variety of inquiries. * Moderate work experience within own function. * Some work is completed without established procedures. * Basic tasks are completed without review by others. * Supervision/guidance is required for higher level tasks.
Qualifications Qualifications: * Applies knowledge/skills to activities that often vary from day to day. * Demonstrates a moderate level of knowledge and skills in own function. * Requires little assistance with standard and non-standard requests. * Solves routine problems on own. * Works with supervisor to solve more complex problems. * Prioritizes and organizes own work to meet agreed upon deadlines. * Works with others as part of a team. * High school education or equivalent experience. Diversity creates a healthier atmosphere: equal opportunity employer M/F/D/V.
Profile Job Field Phone Support Locations US-NY-Buffalo Organization Customer Care Schedule Full-time
Please refer to Job code dhealthgroup-1093429 when responding to this ad.
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