US-PA: Philadelphia-Chief Operations Officer
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Job Title: Chief Operations Officer
Job Location: PA: Philadelphia
Pay Rate: 120-150K
Job Length: full time
Start Date: 2008-07-06
Company Name: ETS INC
Contact: Recruiting Administrator
Phone: EMAIL ONLY
Fax: 267-880-1655
Description: OBJECTIVE: To oversee and manage the Operations Divisions, basic bank operations, systems, IT and facilities of the entire organization as well as establish and implement strategic planning to ensure continued progress in all areas.
ESSENTIAL FUNCTIONS
The following is a list of essential functions, which may be subject to change at any time and without advance notice. Management may assign new duties, reassign existing duties, or eliminate a function.
• Directly manage all department managers in Operations and indirectly all staff
• Oversee all operational activities including but not limited to data processing, wires, item processing, ACH, electronic banking, facilities, LAN/WAN, systems and business lines such as Check Cashers, 1031 Exchange, and Money service businesses.
• Introduce and support new products and services consistent with customer and market demands.
• Ensure external and internal customer satisfaction
• Address compliance and regulatory issues affecting operational areas; act on behalf of Company with internal/external auditors and examiners as necessary
• Oversee procurement of supplies, equipment, furniture, telephones; data communications, hardware, software periodically review charges.
• Oversee facilities management of existing spaces as well as involvement in selection of additional space
• Develop policies, procedures and audit guidelines that govern daily operations, facilities and Check Casher Business Line
• Member of Senior Management staff for policy setting, decision making and strategic planning
• Develop physical and information security policies
REQUIREMENTS/QUALIFICATIONS
Education and Experience: College degree in business or related fields required. A minimum of 10 years of progressive industry experience with a t least 3 years of management experience.
Skills and Competencies:
• Proficient basic computer skills; knowledge of banking software/systems preferred
• Excellent communications skills, written and oral
• Excellent supervisory, management and mentoring abilities
• Proven problem resolution skills
• Ability to work under moderate supervision, as well as follow direction/instruction
• Ability to handle multiple projects and departmental oversights
• Ability to maintain confidential customer and Bank information in a responsible and secure manner
• Ability to “think outside the box” and bring innovative ideas to progressively develop the division
Plus 20% bonus
Please refer to Job code SMH-COO when responding to this ad.
For FASTEST PROCESSING of your resume, please visit http://www.jobcircle.com/classifieds/1401766.html?source=ng to apply online.
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