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Subaru recall

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fschw...@aol.com

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Apr 1, 1999, 3:00:00 AM4/1/99
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Called my dealer about the Subaru recall and he said there was none. After I
read him the NHTSA notice he quickly remembered something about it. He said
that he would not put in a new master cylinder, he said there is a kit for
it. I said the notice said that Subaru would put in a new master cylinder, he
said he wouldn't. He said the recall didn't apply to my vehicle anyway
because it was for cold climates, I live in northern Ohio, I guess we're not
a cold climate. So I decided to drop it and called Subaru customer service.
They said that owners that live in cold climates would get the recall first
then the rest of us would get it after June of 99. I asked if Subaru was
willing to take such a chance and was will to accept the liability that may
occur if something happens. No answer, just if you have a problem take it to
your dealer. What a crock. Anybody got any ideas as to what to do next?? What
about the possible transmission recall? Is that going to be for cold climates
only too?? Something sounds very fishy to me.

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tater...@my-dejanews.com

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Apr 1, 1999, 3:00:00 AM4/1/99
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Schwartzie brings up a couple good points for Subaru owners who are affected
by recalls: The interim between NHTSA announcements and Subaru of America's
implementation (getting things in gear - owner notification, parts supply
procurement, service procedures) puts an owner in between a rock and a hard
place. I'd assume that the majority of the vehicles in the Brake Recall still
have 3/36 warranty in effect. A brake master cylinder IS a covered item
under this warranty. The climate in which the registered owner resides IS
NOT a determining factor on which vehicles are affected by this recall. If
it were, the 222,000 number (2 years of production) would be substantially
lower, and NHTSA would have identified that point in their announcement.
Subaru (& Schwartie's dealer) face a liability risk if they ignore or
postpone repair on an affected vehicle. If there's been any hint of this
brake defect (intermittent or not), a Subaru owner should insist that a
repair be made. If there's not been any symptom, and you as a Subaru
customer are secure in your belief that a loss of braking power will not
happen, sit tight and wait for your owner notification. Hopefully you've not
had a recent change of address (within the past 4 months). NHTSA's hotline
number is 1-888-327-4236 if you run into problems with a repair, with Subaru,
with a dealer, or if you run into a tree ;-p

In article <7e0166$6q8$1...@nnrp1.dejanews.com>,

Harry K. Sugar

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Apr 1, 1999, 3:00:00 AM4/1/99
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Looks like the link below doesn't work unless you start at the beginning.
So here is the info from that page:

NHTSA CAMPAIGN ID Number: 99V040000

Component: BRAKES:HYDRAULIC:MASTER CYLINDER:OTHER
Manufacturer: SUBARU OF AMERICA, INC.
Year: 1999
Make: SUBARU
Model: LEGACY
Manufactured From: APR 1997 To: MAR 1999
Year of Recall: '99
Type of Report: Vehicle
Summary:

Vehicle Description: Passenger and sport utility vehicles equipped with
anti-lock braking system (ABS). (The 1999 2.2 liter Legacy vehicles are
excluded). In extremely cold weather, the brake pedal goes to the floor and
the vehicle stopping distance is increased.

This condition causes the vehicle stopping distance to be increased,
possibly resulting in a crash.

Dealers will replace the brake master cylinder.

Owner notification is expected to begin during April 1999. Owners who take
their vehicles to an authorized dealer on an agreed upon service date and do
not receive the free remedy within a reasonable time should contact Subaru
at Subaru at 1-800-782-2783. Also contact the National Highway Traffic
Safety Administration's Auto Safety Hotline at 1-888-DASH-2-DOT
(1-888-327-4236).


----------------------------------------------------------------------------
----

Harry K. Sugar <hsu...@eclipse.net> wrote in message
news:7e1c4u$8t$1...@news.eclipse.net...
> This page has the Subaru recall info:
>
> http://www.nhtsa.dot.gov/cars/problems/recalls/recmmy5.cfm
>
>
>
>
>

Harry K. Sugar

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Apr 1, 1999, 3:00:00 AM4/1/99
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Brian

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Apr 1, 1999, 3:00:00 AM4/1/99
to
Hmmm... I wonder if this "pedal to the floor" problem might be the same
thing I experienced a couple weeks after getting my 99 outback... I had
unhooked the battery negative terminal for about an hour, reconnected
it, then never drove the car until the next day... Pedal went straight
to the floor... If I pumped it once, it would be "OK" until I let up on
the pedal for over 5 or 10 seconds... Then the next stop would be right
to the floor again. I thought it had something to do with the fact I
had the battery disconnected to reset the ECU... If I remember right,
it was only about -5F that morning and the problem never reoccurred...
It went away after I did a "panic stop" and engaged the ABS system (on
snow) about 30 miles from home. The odd thing is, that it only occurred
that ONE time, even on day when it was -20 or -30F it never happened.

Brian


In article <7e0166$6q8$1...@nnrp1.dejanews.com>, fschw...@aol.com says...

Neil Poese

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Apr 2, 1999, 3:00:00 AM4/2/99
to
Guess I hit the delete key too fast. I have a '98 Outback - does the
recall cover it?

Thanks,
Neil Poese

Len Conway

unread,
Apr 4, 1999, 4:00:00 AM4/4/99
to
I think people are blowing this recall stuff way out of proportion...only a
small amount of recalls are of such a nature that they require immediate
attention. The master cylinders that failed were in sub zero temperatures
and only in limited numbers. They are replacing and or repairing vehicles in
those climates first which makes sense...they have the most likely chance of
failure. Also, because there are a cazillion Subaru's out there, imagine
coming up with all the parts at one time...and even if they could, how many
can the dealer handle at one time. I have been in this business for about 30
years and recalls generally are not as serious as people tend to
believe...Also remember, in most cases the Internet has information (not
always accurate information) before the dealers do, and by law the dealers
may not make any repairs until the official recall notices and parts are
shipped directly from the manufacturer. If they do, they will be invalid
repairs and will require a 2nd repair. Hope this helps...

Len


fschw...@aol.com wrote in message <7e0166$6q8$1...@nnrp1.dejanews.com>...

Format C:

unread,
Apr 5, 1999, 3:00:00 AM4/5/99
to
> implementation (getting things in gear - owner notification, parts supply
> procurement, service procedures) puts an owner in between a rock and a hard

Let's go back to this parts supply procurement thing here for a second...

if they're recalling a part, it's because the original part has a flaw in it.
Until a dealership has the CORRECTED part (let's call the original Revision A and
the corrected Revision B), he'll just have more Rev. A parts with the same
problem. So having the part replaced under warranty LIKELY will get you a Rev. A
part instead of a Rev. B part. Which means a wait for a Rev. B part anyway.


JJE

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Apr 5, 1999, 3:00:00 AM4/5/99
to
For what it's worth, I took my vehicle (purcahsed in Jan 99) back to the dealer to have them check the brakes
for just the symptom that the recall is for. Perhaps it is because I am in Maine where is does in fact get cold,
but regardless, the problem is a real one, and not a "sub-zero" one. I do not know that this is a "failure" but
rather a low temperature performance issue. Whe it the OA temp it higher, the brakes are fine.
To my dealers' credit, the Master Technician was concerned enough about the way it performed to contact SOA
about it. No repair yet, but it seems to be fine now that it has warmed up.

Just my 2 cents.

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Brewmeister

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Apr 7, 1999, 3:00:00 AM4/7/99
to
I called my dealer Monday about the recall. They were aware of it, and I
made a service appointment. My wife took the car in this morning. Later
she gets a call from the dealer (Dick Hannah in Vancouver WA) saying that
they won't fix it because Subaru won't pay them for it, and it doesn't get
less than 30 degrees here. What a crock... I live in the Portland, OR
area, and it regularly gets below 30 degrees in the winter. I called Subaru
of America, and the only thing they would say is that owners who are
affected by the recall will get notified by mail. If I was unhappy I could
write a 'letter of discontentment' to the President of Subaru America. I
also called the NHTSA Auto Safety Hotline, and they said they really
couldn't do anything until I received an official recall notification.

This thing about it only affecting owners in cold climates is a crock as
well. Are they assuming that we don't travel outside of our home state? I
drove this car to Montana last year, and it sure as heck gets cold there.
The way I look at it is that there is a defective part in my car, and it
needs to be fixed. Are they willing to be liable if the master cylinder
fails and we get in a wreck?

Everyone, please call/write Subaru of America and let them know how much
this bites!

Subaru of America
Subaru Plaza
PO Box 6000
Cherry Hill, NJ 08034
1-800-782-2783

National Highway Traffic Safety Administration Auto Safety Hotline
1-888-327-4236

Grrrrrrr.....

Erik


tater...@my-dejanews.com wrote in message
<7e0gl5$lgi$1...@nnrp1.dejanews.com>...


>Schwartzie brings up a couple good points for Subaru owners who are
affected
>by recalls: The interim between NHTSA announcements and Subaru of
America's

>implementation (getting things in gear - owner notification, parts supply
>procurement, service procedures) puts an owner in between a rock and a hard

>place. I'd assume that the majority of the vehicles in the Brake Recall
still
>have 3/36 warranty in effect. A brake master cylinder IS a covered item
>under this warranty. The climate in which the registered owner resides IS
>NOT a determining factor on which vehicles are affected by this recall. If
>it were, the 222,000 number (2 years of production) would be substantially
>lower, and NHTSA would have identified that point in their announcement.
>Subaru (& Schwartie's dealer) face a liability risk if they ignore or
>postpone repair on an affected vehicle. If there's been any hint of this
>brake defect (intermittent or not), a Subaru owner should insist that a
>repair be made. If there's not been any symptom, and you as a Subaru
>customer are secure in your belief that a loss of braking power will not
>happen, sit tight and wait for your owner notification. Hopefully you've
not
>had a recent change of address (within the past 4 months). NHTSA's hotline
>number is 1-888-327-4236 if you run into problems with a repair, with
Subaru,
>with a dealer, or if you run into a tree ;-p
>

>In article <7e0166$6q8$1...@nnrp1.dejanews.com>,

Alan Peterman

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Apr 8, 1999, 3:00:00 AM4/8/99
to
On Wed, 7 Apr 1999 13:03:49 -0700, "Brewmeister"
<brewm...@nospam.com> wrote:

>I called my dealer Monday about the recall. They were aware of it, and I
>made a service appointment. My wife took the car in this morning. Later
>she gets a call from the dealer (Dick Hannah in Vancouver WA) saying that
>they won't fix it because Subaru won't pay them for it, and it doesn't get
>less than 30 degrees here.

If I had an accident before the recall is done on my car
where I hit anything, I'd claim the brake pedal went to the
floor and sue Subaru. Of course, it's not likely as after a
year+ without the problem, it'll probably be fine for a month
or so until the recall does get to us - and it will as Subaru has
WAY too much liability to ignore it.


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