Well... is there a transfer case in that AWD system, or not?
--
Henry
The older I get, the better I was...
SORRY FOR THE INCONVENIENCE
Some viruses harvest email targets from an Inbox or Address Book. There's even one that gets addresses from newsgroups! Therefore, to email me please remove the OBVIOUS.
If this service writer works for a subaru dealer, He is either incompetent
or a lying sack of shit, and playing on the innocence of some people. In
either case I would not go there any more for service.
Josh
--
************************************
Josh Colombo
jcc...@psu.edu
"Life, an ever-changing melody
of beats and rhythm" - ME
************************************
"HLE" <he...@proOgBenVIOUSysystems.com> wrote in message
news:3A84A83D...@progenysystems.com...
Correction: On newer U.S. Subarus. Many overseas Subarus do have a
low-range "transfer case" on the manual transmission versions.
>If this service writer works for a subaru dealer, He is either incompetent
>or a lying sack of shit, and playing on the innocence of some people. In
>either case I would not go there any more for service.
He's a lying sack of shit. Even if the Subaru did have a transfer
case, transfer cases are filled with gear oil, and don't need changing
more than every 90,000 miles or 5 years (and that's just to be safe,
gear oil is virtually indestructible and there are no sources of
contamination in a transfer case). The only exception is if you are
going through a lot of water, in which case you may wish to change it
more often because of the possibility of getting dirt and grit washed
in through the vent and thus contaminating the gear oil.
The Subaru has a front differential and a rear differential that are
filled with gear oil and don't need changing very often (Subaru
actually has no recommended service interval but I'm paranoid about my
fluids -- 90,000 miles or 5 years is paranoid for a gear-oil-filled
differential? You betcha!). Subaru recommends checking the ATF every
30,000 miles, and has no recommended replacement interval. Again, he's
a lying sack of shit if he says something other than engine oil needs
replacing at the 15,000 mile mark. I am looking at the Subaru factory
service manual as published by Subaru this very moment, Section 1,
"Periodic Maintenance Services". This is for a Subaru Forester, but
Subaru uses the same transmission and differentials in all its cars.
So who's lying -- dealer scum, or Subaru? My bet is that it's the
dealer scum that's lying.
--
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The dealer (Balboa Subaru, in San Diego) tried to get my wife to do a
"standard 15,000 mile service" on her Forester for $300. I telephoned
the service writer (Larry Cook) who insisted that there IS a transfer
case, and that it and the differentials and the transmission, etc. etc.
needed to have their fluids replaced, among other things. I asked him to
fax me the list of things on the "standard 15,000 mile service," but he
(of course) never did.
I contacted SOA, who referred the issue to the regional office. SOA will
see a copy of this post; it's Case #285655.
Cook and Balboa Subaru probably don't try such scams on male customers.
"Severe driving conditions" is when you drive your Subaru on the beach
and thus can possibly get sand and grit into the fluids (i.e.,
contamination through the vents). Yes, fluids need to be changed more
often under such conditions, and if she has been driving on the beach,
yes, I'd recommend that she get the fluids changed. Otherwise...
>Thanks for the input, folks.
>I do need a definitive answer, though: does my wife's MY2000 Forester L
>have a transfer case in the power train, or not?
NO. And even if it did it would not need to have its fluid changed at
15k miles.
>The dealer (Balboa Subaru, in San Diego) tried to get my wife to do a
>"standard 15,000 mile service" on her Forester for $300.
*choke* I just paid $32.07, tax included. Balboa Subaru needs to get a
call from Subaru of America.
>I contacted SOA, who referred the issue to the regional office. SOA will
>see a copy of this post; it's Case #285655.
Good.
WD Baseley
--
2000 Legacy GT Sdn
> 1. The service writer recommended all fluids be changed.
Actually, the service writer said that SOA so recommended.
>
> 2. The poster neglected to do even basic research,
No, I said that I had read the owner's manual (which, by the way, is not
where one finds service intervals), etc., and spoke with another dealer.
Basic enough?
> 3. That exact maintenance schedule indicates that it is entirely possible
> that all fluids should be changed at 15K miles.
No, it does not. This is a clean car driven by a woman on smooth roads
in San Diego, and the service writer knew all of that. There is
absolutely no justification whatsoever for the "recommendation," and
Subaru never made it. I spoke with another dealer, who laughed at the
attempted scam.
> 4. ....Having said all that, there
> is *no* real evidence to indicate that the service writer lied.
Yes, there is. He deliberately misled my wife. And when I spoke with him
on the phone, he attempted to mislead me. When I asked him to fax me the
list of SOA-recommended service items at 15k miles, he promised to do so
-- but, of course, didn't. When I suggested that the car's AWD system
has no transfer case, he insisted that it does, and that the fluid
requires replacement. As you know by now, there is no such component on
the car. He's paid to be an expert. He unambiguously lied to my wife,
and to me.
> these slanderous comments are entirely unfair and unsubstantiated.
Yes, they are fair, and yes they are completely substantiated, so they
are neither slanderous nor libelous. Quoting from my original post:
<< I checked the SOA book -- at 15k miles it recommends only an oil
change
<< and brake inspection. I called another Subaru dealer, out of town,
who
<< agreed with the book and said the first service (beyond oil changes)
<< should occur at 30k miles.
I also checked the Subaru site, spoke with another dealer's service
manager, and exchanged several emails with SOA on the subject. As for
knowing what's in my car, I know MY car cold. If you had read my posts
you would have noted that the car in question in this thread is NOT mine
but my wife's; the reason we've stayed married for 28 years is that we
don't meddle in each other's finances or car choices unless invited.
Though the service writer (Larry Cook, at Balboa Subaru in San Diego)
insisted repeatedly that the car's transfer case needs servicing, others
here (and an examination today of the undercarriage) have determined
unequivocally that there IS no transfer case, pe se, in the MY2000
Forester L.
I believe that the SOA regional office will examine the books of this
service department, and if (as I expect) they find a lot of 15k mile
$300 service charges, there should be hell to pay. It's too bad that
you, Deepak, don't have to bear such responsibility for what you say,
but that's the nature of the internet.
Judging by the emails and posts in this thread, Deepak, yours is a
minority opinion. You jumped on my case without reading my posts, and
then compounded the felony by making claims and statements with no basis
in fact. Is that chronic or was this just an acute episode of
Horse's-Ass Syndrome?
Henry
Replace Engine oil
Replace Engine oil filter
Inspect Disc brake pads and discs, front and rear axle boots and axle shaft
joint portions
Perform Inspect brake lines and check operation of parking and service brake
system
Inspect Clutch operation
this looks like a $50 job if nothing is needed in the way of brakes and
clutch....
I think he's scamming you!
here's the recommendation for 30,000
Inspect Drive belt(s) [Except camshaft]
Inspect Camshaft drive belt
Replace Engine oil
Replace Engine oil filter
Perform Replace engine coolant and inspect cooling system, hoses and
connections
Recommended Performance Replace fuel filter and inspect fuel system, hoses
and connections
Replace Air cleaner element
Replace Spark plugs
Inspect Transmission/Differential (Front & Rear) lubricants (Gear oil)
Inspect Automatic transmission fluid
Replace Brake fluid
Inspect Disc brake pads and discs, front and rear axle boots and axle shaft
joint portions
Inspect Brake linings and drums
Perform Inspect brake lines and check operation of parking and service brake
system
Inspect Clutch operation
Looks a bit more expensive....
Let us know how you come out on this..
Bob
----------
In article <3A8567BB...@progenysystems.com>, HLE
Thanks for the data, Bob, and for the support.
My list is the "California" version, which is supposedly the toughest
set of criteria.
I sent the information to the dealership, but suspect that the service
writer will get a medal rather than correction. SOA has also been
informed -- I even sent them copies of my previous post. Now let's see
if the regional office has the will to enforce reasonable standards of
professionalism and integrity.
It will be interesting to learn whether anything can be done by one
angry person -- so I have broadcast the situation on the San Diego
newsgroups as well.
All the best,
Henry
One more windmill: TILT!