From AB
RECALL Subject : Software may Disable Steering in Cold Temperatures
Report Receipt Date: NOV 20, 2013
NHTSA Campaign Number: 13V588000
Component(s): STEERING
Potential Number of Units Affected: 23
Manufacturer: Nissan North America, Inc.
SUMMARY:
Nissan North America, Inc.'s (Nissan) is recalling certain model year
2014 Infiniti Q50 vehicles equipped with Direct Adaptive Steering. The
affected vehicles received a power steering software version that,
should the engine compartment reach freezing temperatures, the power
steering software may disable the electric steering system and also
may delay the engagement of the mechanical steering backup system.
CONSEQUENCE:
The disablement of the steering systems could result in a loss of
steering, increasing the risk of a crash.
REMEDY:
Nissan notified owners and arranged to have vehicles towed to the
nearest Infiniti retailer. Customers were instructed not to drive
their vehicles until they were repaired. Infiniti retailers provided
affected customers with loaner vehicles, while the software update
remedy was applied. These services were provided at no cost to the
customer. Owners may contact Infiniti at
1-800-662-6200.