Blue Link Sucks!

[Joyce]

Has anyone had a problem with Blue Link? If so, what kind of problem? Has it
been taken care of?

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[hyundaitech]

I suspect you'll get more meaningful responses if you describe your issue(s) with blue link.

[Voyager]

hyundaitech wrote:
> I suspect you'll get more meaningful responses if you describe your issue(s) with blue link.
>

That has the pattern of a lawyer looking for fodder for a class action
lawsuit ...

[Ed Pawlowski]

On 6/24/2014 9:18 AM, Joyce wrote:
> Has anyone had a problem with Blue Link? If so, what kind of problem?
> Has it
> been taken care of?
>

Over priced and the remote start was unreliable. Other functions
worked. I dropped it after the trial period and had aftermarket remote
start installed.

[Joyce]

replying to hyundaitech , Joyce wrote:

> hyundaimech wrote:
>
> I suspect you'll get more meaningful responses if you describe your issue(s)
with blue link.

They know what's going on with me, and they don't care evidently.

[hyundaitech]

On Tuesday, June 24, 2014 11:18:02 PM UTC-4, Joyce wrote:
> They know what's going on with me, and they don't care evidently.
>

Blue Link may know, but we didn't until you told us in the other thread.

My advice would be to call the main Hyundai customer assistance number (800-633-5151) and express your frustrations there. They may be able to influence the people at Blue Link more than you can. At the very least, I'd think they'd be able to contact someone in management at Blue Link to make sure you at least got a call.

I do tend to agree with Ed, though, that the usefulness is small compared to the price. Unless the monthly price is an insignificant amount of money to you, I doubt you'll think it's worth it.

[Ed Pawlowski]

On 6/25/2014 12:50 PM, hyundaitech wrote:

> I do tend to agree with Ed, though, that the usefulness is small compared to the price. Unless the monthly price is an insignificant amount of money to you, I doubt you'll think it's worth it.
>

It was announced that the 2015 Sonata will have Google powered BlueLink
with more features. Now all the have to do is cut the price in half.

[meticulou...@gmail.com]

I purchased a 2014 Tuscan Limited in January. My Bluelink remote service has never worked. I'm now dealing with Hyundai to get them out of my current lease and into a car that actually has working features. They've sent multiple engineers out to look at my car and can't find the problem. The dealer in my area has had 4 cards of different models having the same issue. Bluelink sucks and I'm starting to think Hyundai is just as bad!

[Ed Pawlowski]

On 11/14/2014 8:22 AM, meticulou...@gmail.com wrote:

>
> I purchased a 2014 Tuscan Limited in January. My Bluelink remote service has never worked. I'm now dealing with Hyundai to get them out of my current lease and into a car that actually has working features. They've sent multiple engineers out to look at my car and can't find the problem. The dealer in my area has had 4 cards of different models having the same issue. Bluelink sucks and I'm starting to think Hyundai is just as bad!
>

BlueLink does suck, I don't use it and did not go past the "free"
period. Everything else works just fine and I'm happy with my Turbo
Sonata.

[Voyager]

Onstar on my new Chevy Silverado works great.

:-)

[Ed Pawlowski]

On 11/14/2014 6:22 PM, Voyager wrote:

>>
>> BlueLink does suck, I don't use it and did not go past the "free"
>> period. Everything else works just fine and I'm happy with my Turbo
>> Sonata.
>
> Onstar on my new Chevy Silverado works great.
>
> :-)

I never found OnStar to be worth the money either. BlueLink has a few
good features, but not worth the price. The remote start was a PITA as
you had to turn on your phone first, then be sure the doors were locked,
then finally send the "start" signal. I had a regular remote start
installed and it works well.

[Voyager]

Yes, pretty hard to use your phone if it isn't turned on. Shame on GM
for not making a way for OnStar to read your mind and turn your phone on
for you when you think about starting your vehicle. How could they have
missed this???

I can start with my key fob if in range, but I can start from anywhere
with my iphone or ipad. :-)

[Ed Pawlowski]

By the time I turned on the phone, started the app, enter the pass code,
then started the car, the fob starter would have it up to temperature.
I like to keep the number of steps minimal at 6 AM. Push a button for 3
seconds and it starts. And it does not cost $200 a year.

I have navigation in my car. They have a method that allows yu to use
your computer to search for POI when planning a trip, then they can be
sent to the car to add to the address book. Nice feature, but that is
another $100 a year. Sorry, but I'm not paying $300 when most features
I'd not use.

[Voyager]

The phone and ipad app isn't meant to replace the fob when you are in
fob range. My office is WAY out of fob range from the parking area, but
not out of range of cell towers and satellite. They give you two tools
for two different situations. Works for me.

[Ed Pawlowski]

On 11/15/2014 9:04 PM, Voyager wrote:

>>>
>>>
>> By the time I turned on the phone, started the app, enter the pass code,
>> then started the car, the fob starter would have it up to temperature. I
>> like to keep the number of steps minimal at 6 AM. Push a button for 3
>> seconds and it starts. And it does not cost $200 a year.
>>
>> I have navigation in my car. They have a method that allows yu to use
>> your computer to search for POI when planning a trip, then they can be
>> sent to the car to add to the address book. Nice feature, but that is
>> another $100 a year. Sorry, but I'm not paying $300 when most features
>> I'd not use.
>
> The phone and ipad app isn't meant to replace the fob when you are in
> fob range. My office is WAY out of fob range from the parking area, but
> not out of range of cell towers and satellite. They give you two tools
> for two different situations. Works for me.

Both is good. BlueLink does not give you a fob though, just a clunky
way to start. At work my car is just outside my window so I can almost
throw the fob at it. Not sure what the real distance is, but they
advertise like a 1/4 mile or something outlandish under perfect conditions.

[john]

replying to Ed Pawlowski, john wrote:
2017 elantra limiter my blue link stopped working after 1 week and no
answers!!!! I mshould of bought the Dodge Charger

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[CRNG]

On Wed, 09 Mar 2016 14:18:01 +0000, john
<065b0505594b06f549...@example.com> wrote in
<228e6$56e03099$41b57997$17...@news.flashnewsgroups.com>

>replying to Ed Pawlowski, john wrote:
>2017 elantra limiter my blue link stopped working after 1 week and no
>answers!!!! I mshould of bought the Dodge Charger

I'm curious how long your tires will last. My 2014 Elantra's two rear
tires needed replacing after about 25k miles; and we are very "easy"
drivers.
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[Ed Pawlowski]

On 3/9/2016 12:41 PM, CRNG wrote:
> On Wed, 09 Mar 2016 14:18:01 +0000, john
> <065b0505594b06f549...@example.com> wrote in
> <228e6$56e03099$41b57997$17...@news.flashnewsgroups.com>
>
>> replying to Ed Pawlowski, john wrote:
>> 2017 elantra limiter my blue link stopped working after 1 week and no
>> answers!!!! I mshould of bought the Dodge Charger
>
> I'm curious how long your tires will last. My 2014 Elantra's two rear
> tires needed replacing after about 25k miles; and we are very "easy"
> drivers.
>

Did you check out the alignment? Wear pattern? Rear tires tend to last
much longer than front on FWD cars, but the are prone to cupping and get
noisy and rough riding.

I've been careless in the past, but tire rotation really is important.

[CRNG]

On Wed, 9 Mar 2016 20:38:13 -0500, Ed Pawlowski <e...@snet.net> wrote
in <9aWdnVmv9e5nUn3L...@giganews.com>

>On 3/9/2016 12:41 PM, CRNG wrote:
>> On Wed, 09 Mar 2016 14:18:01 +0000, john
>> <065b0505594b06f549...@example.com> wrote in
>> <228e6$56e03099$41b57997$17...@news.flashnewsgroups.com>
>>
>>> replying to Ed Pawlowski, john wrote:
>>> 2017 elantra limiter my blue link stopped working after 1 week and no
>>> answers!!!! I mshould of bought the Dodge Charger
>>
>> I'm curious how long your tires will last. My 2014 Elantra's two rear
>> tires needed replacing after about 25k miles; and we are very "easy"
>> drivers.
>>
>
>Did you check out the alignment? Wear pattern? Rear tires tend to last
>much longer than front on FWD cars,

That is exactly what I was expecting: that the front drive tires would
wear out sooner. Now they have 37k miles on them and they are still
fine.

> but the are prone to cupping and get
>noisy and rough riding.

That's exactly what happened to us. What causes "cupping" in rear
tires?

>
>I've been careless in the past, but tire rotation really is important.

[Ed Pawlowski]

On 3/10/2016 8:19 AM, CRNG wrote:
> On Wed, 9 Mar 2016 20:38:13 -0500, Ed Pawlowski <e...@snet.net> wrote
> in <9aWdnVmv9e5nUn3L...@giganews.com>
>
>> On 3/9/2016 12:41 PM, CRNG wrote:
>>> On Wed, 09 Mar 2016 14:18:01 +0000, john
>>> <065b0505594b06f549...@example.com> wrote in
>>> <228e6$56e03099$41b57997$17...@news.flashnewsgroups.com>
>>>
>>>> replying to Ed Pawlowski, john wrote:
>>>> 2017 elantra limiter my blue link stopped working after 1 week and no
>>>> answers!!!! I mshould of bought the Dodge Charger
>>>
>>> I'm curious how long your tires will last. My 2014 Elantra's two rear
>>> tires needed replacing after about 25k miles; and we are very "easy"
>>> drivers.
>>>
>>
>> Did you check out the alignment? Wear pattern? Rear tires tend to last
>> much longer than front on FWD cars,
>
> That is exactly what I was expecting: that the front drive tires would
> wear out sooner. Now they have 37k miles on them and they are still
> fine.
>
>> but the are prone to cupping and get
>> noisy and rough riding.
>
> That's exactly what happened to us. What causes "cupping" in rear
> tires?
>
>>
>> I've been careless in the past, but tire rotation really is important.

Seems very common in FWD cars. While is is blamed on camber, shocks,
struts,bad karma, I'm just thinking it is too light in the rear allowing
bad wear patterns. Proper rotations helps. My last Sonata tires
lasted about 40,000 miles with even wear. I had a Buick where I did not
rotate the tires and the rear lasted about 50,000 miles and I could no
longer stand the noise.

[CRNG]

On Thu, 10 Mar 2016 20:33:18 -0500, Ed Pawlowski <e...@snet.net> wrote
in <FuSdnf23573JvX_L...@giganews.com>

I'm inclined to blame both poor quality tires, and too-light in the
rear also. We don't often have anyone ride in the back.

Thanks.

[James P Bergeron]

replying to Joyce, James P Bergeron wrote:
May be late getting here but my new Genesis 2015 Blue Link remote start system
is useless and not at all reliable. I will never recommend this option to
anyone. Get an independent installer to put in a remote start and phone App
that is better and more reliable than Hyudia's expensive crap.

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for full context, visit http://www.motorsforum.com/hyundai/blue-link-sucks-25206-.htm

[James P Bergeron]

replying to Ed Pawlowski, James P Bergeron wrote:
On Star at least works. I've used mine many times but Blue Link is definitely
crap in our 2015 Genesis for multiple reasons. The Hyundai people open a case
for you and tell you to take it back to the dealer who blames the smart phone
for the system that won't work. It's a joke all the way around. Avery
expensive joke at that.

[Ed Pawlowski]

On 11/29/2016 12:18 AM, James P Bergeron wrote:
> replying to Ed Pawlowski, James P Bergeron wrote:
> On Star at least works. I've used mine many times but Blue Link is
> definitely crap in our 2015 Genesis for multiple reasons. The Hyundai
> people open a case
> for you and tell you to take it back to the dealer who blames the smart
> phone
> for the system that won't work. It's a joke all the way around. Avery
> expensive joke at that.
>

This thread started back in 2014. I've since traded my Sonata for a
2015 Genesis. An aftermarket remote starter is still a good idea. Push
of a button and in seconds the car is running.

My new car came with a yer of BlueLink. It still takes a longer time to
start the car than just a fob. This time though, it has been far more
reliable and has not missed a start yet. It also has features like
turning on the defroster, adjusting the temperature.

BlueLink is fine sitting in the house and can easily take a couple of
minutes. Leaving the grocery store checkout it is easier and faster to
just push a button and it is running.

Blue Link with navigation has a handy "send to car" feature where you
can plan a trip at the computer or phone and once you find a
destination, you can send it to the car for when you make the trip.
Full package is till pricey at $300 though.

[omniint]

replying to Joyce, omniint wrote:
I renewed my Blue Link for 2 years and paid $267 as shown on the web site. It
only gave me one year and Hyundai won't do anything about it. This is a rip
off. Next car will not be a Hyundai!!

[Ed Pawlowski]

On 12/18/2017 4:18 PM, omniint wrote:
> replying to Joyce, omniint wrote:
> I renewed my Blue Link for 2 years and paid $267 as shown on the web
> site. It
> only gave me one year and Hyundai won't do anything about it. This is a rip
> off. Next car will not be a Hyundai!!
>

Have you contacted BlueLink? Did you call (800) 633-5151 or email
consume...@hmausa.com

Did you check the expiration dates and if you got the correct package on
myhyundai.com ? No, it is not a rip off and they will make it right if
you contact the right person. You can always reverse the charge with
your credit car company.


Hyundai is not going to intentionally cheat you out of your money. You
can bitch about it or you can get it fixed I don't believe you that
they don't care and riped you off.

[Most dissatisfied]

replying to hyundaitech, Most dissatisfied wrote:
I purchased a new Hyundai Santa Fe in June 2017. Every month my vehicle health
report has told me my anti lock brake system has a problem. After 6 months ,
Hyundai has manipulated the system to say its working. I know this because
the vehicle had a problem on Jan. 21 with 2350 miles on it, and on Jan 26 I
received my monthly health report and everything was working fine. My vehicle
still had 2350 miles on it, this is after every month since I bought the car
it has told me there WAS a problem. Hyundai has simply swept me under the rug
and refuses to do anything. Hyundai and Blue link sucks!!!!!!!!!!!!

[Most dissatisfied]

replying to Joyce, Most dissatisfied wrote:
P.S. I have always gotten my vehicle health report on the 7th or 8th of the
month. I even have recordings with Blue link telling me not to drive the
vehicle. But now it’s safe, it’s just a miracle!!!!!!!!

[Ed Pawlowski]

On 1/30/2018 2:18 PM, Most dissatisfied wrote:
> replying to hyundaitech, Most dissatisfied  wrote:
> I purchased a new Hyundai Santa Fe in June 2017. Every month my vehicle
> health
> report has told me my anti lock brake system has a problem. After 6
> months ,
> Hyundai has manipulated the system to say its working.  I know this because
> the vehicle had a problem on Jan. 21 with 2350 miles on it, and on Jan 26 I
> received my monthly health report and everything was working fine. My
> vehicle
> still had 2350 miles on it,  this is after every month since I bought
> the car
> it has told me there WAS a problem.  Hyundai has simply swept me under
> the rug
> and refuses to do anything.  Hyundai and Blue link sucks!!!!!!!!!!!!
>

When the first warning came up did you have the car checked out? What
was the result? Sounds like it may have been an intermittent telemetric
problem. To say the system was manipulated is just BS unless you have
some more information.

[Most dissatisfied]

replying to Ed Pawlowski, Most dissatisfied wrote:
No bs. I have put my vehicle in for service every month for up to 10 days. I
have a file 2” thick on conversations with Hyundai and recordings with Blue
link. Hyundai just won’t deal with my problem and they have worn me down.
At least my last Blue link has said my brakes are working and State Farm will
have to cover me again. You see , they told me not to drive the vehicle also.
Thanks for your concern

[Gerry]

replying to Joyce, Gerry wrote:
Problem? I've had nothing BUT problems with Blue Link. I'll tell you one
thing, I'll never buy another Hyundai!! BL has messed up the service alerts
on my Veloster and now they aren't certain what packages I have.

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[tedzbox]

My BlueLink service stopped working about a week ago. Nothing changed with my car, password, etc. I get an error message, "an error has occurred while processing your request for Remote Door Lock (also Remote Start and others)." My BlueLink activation status in my car indicates it is not active but the Activate BlueLink option is also greyed out so I can't even try to reactivate it. Was on the phone over 45 minutes with BlueLink and they had no solution. They informed me that they would not be able to look into the issue for about 7 days. RIDICULOUS! This, after all the issues with Hyundais and Kias being stolen here in the US is going to force me to get rid of it and NEVER go back to Hyundai or Kia again. I can't even take it to the dealership service dept because they are 2 months backlogged on repairs because of all the thefts. Anyone else having the same issue?

--
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[Ed Pawlowski]

What year is your car? If older and 3G service it may not matter.
Thatis going away anyway.

[tedzbox]

2021 Elantra that is not affected by the discontinuation of 3G service. My BlueLink uses LTE.

[Paul in Houston TX]

DK wrote:

> In article <171876d14edef294$78$118205$4256...@news.newsgroupdirect.com>, tedzbox <778e8f5ee82761a0...@example.com> wrote:
>
>> I can't even take it to the dealership service dept
>> because they are 2 months backlogged on repairs because of all the thefts.
>

> Same here and it's quite perplexing. NOTHING other than an oil change can be
> scheduled at the local dealership for earlier than 7 weeks.
>
> What's "because of all the thefts"? I really want to understand why dental hygienists
> and car mechanics all of a sudden decided to stop working.
>
> DK

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