Google Groups no longer supports new Usenet posts or subscriptions. Historical content remains viewable.
Dismiss

Chrysler Roadside Assistance

8 views
Skip to first unread message

Rob_2000

unread,
Oct 21, 1999, 3:00:00 AM10/21/99
to
On 25 Oct 1999 03:17:28 GMT hatt...@aol.com (Hattmakr) wrote:
> >From: Jeff & Terri Griffin jg2...@airmail.net
>
> >My '98 1500 Quad Cab with 31K miles breaks down on the freeway today,
<snip>
>
> Chrysler Roadside Assistance is a freebie. You learned a valuable lesson
> today...you get what you pay for.

Roadside Assistance is not a freebie....it's part of the warranty.
When the fuel pump in my Dakota packed it in on a Sunday, Chrysler
(Canada)towed the truck to my house, then returned on Monday to tow it
to the dealer.

When I was on holidays and my ABS light came on, Chrysler were prepared
to tow to the nearest dealer (100 miles), but I decided to drive. Two
dealers on my route did not want to assist me and suggested that I have
the repairs done at a dealer closer to my destination (500 miles).
This I did and I treated very well by the dealer in Williams Lake, B.C.

Needless to say, I relayed my experience with these dealers to Chrysler.

Rob
--
Posted via Talkway - http://www.talkway.com
Exchange ideas on practically anything (tm).


Rob_2000

unread,
Oct 21, 1999, 3:00:00 AM10/21/99
to
On 25 Oct 1999 03:17:28 GMT hatt...@aol.com (Hattmakr) wrote:
> >From: Jeff & Terri Griffin jg2...@airmail.net
>
> >My '98 1500 Quad Cab with 31K miles breaks down on the freeway today,
> >with me, my wife, and infant on board. I call the 800 number for
> >Chrysler Roadside Assistance, and they promise to get a tow out right
> >away. I then ask about getting a ride, since my son has to ride in a
> >car seat, and I doubt the wrecker comes equipped with such. The
> >Chrysler representative says they can't help me there, but give me the
> >800 numbers for various rental car agencies.
> >Well, none of the rental car agencies will bring a car to me, so I call
> >Chrysler back and ask for help. Again, I'm told there's nothing they
> >can do. So, I call the local police, who give my wife a ride to our
> >house, so she can get her car and come get us. Meanwhile, I'm waiting
> >beside the freeway with my son. Did I mention that the Chrysler tow
> >never showed up? I had to call for my own tow, and they arrived in 10
> >minutes.
> >
> >Now, I'm hoping that some of you had a better experience that I.
> >However, after 2 years of this vehicle continually being in the shop for
> >service, today was the proverbial straw that broke the camel's back. I
> >understand that vehicles, even new ones, break down. But to have
> >Chrysler tell me that they're leaving my family beside the road is
> >unacceptable. They could have called a taxi to get us to a rental
> >agency, had the local dealer send a car to get us to a rental agency,
> >or any other of a number of things. But, in essence, saying "we'll tow
> >your truck in, but your hoofing it home yourself" just wasn't the right
> >thing to do.
> >
> >So, as soon as my truck is repaired, it's off to a dealership that's not
> >a part of the DaimlerChrysler empire. My days with Dodge are over.
> >
> >Sign me,
> >"The biggest mistake in my life was trading in a '95 Chevy Silverado for
> >a Dodge."

> >
>
> Chrysler Roadside Assistance is a freebie. You learned a valuable lesson
> today...you get what you pay for.

Roadside Assistance is not a freebie....it's part of the warranty.
When the fuel pump in my Dakota packed it in on a Sunday, Chrysler
(Canada)towed the truck to my house, then returned on Monday to tow it
to the dealer.

When I was on holidays and my ABS light came on, Chrysler were prepared
to tow to the nearest dealer (100 miles), but I decided to drive. Two
dealers on my route did not want to assist me and suggested that I have
the repairs done at a dealer closer to my destination (500 miles).
This I did and I treated very well by the dealer in Williams Lake, B.C.

Jeff & Terri Griffin

unread,
Oct 24, 1999, 3:00:00 AM10/24/99
to

Mr. Speaker

unread,
Oct 24, 1999, 3:00:00 AM10/24/99
to

Why didn't you just take your kid in the tow truck. It isn't that big of
a deal to have your kid not in a car seat... I am not defending the
Chrysler Roadside Assistance as it obviously wasn't of any assistance, but
you made thing dificult for your self in some ways. Even if it is against
the law I doubt a cop is going to bust you for taking your kid in a tow
truck.

Just my oppinion as someone who has never ridden in a car seat and is
still alive.

Kris


In article
<11E0BE271932E979.CA2BF4FF...@lp.airnews.net>, Jeff

Hattmakr

unread,
Oct 25, 1999, 3:00:00 AM10/25/99
to
>From: Jeff & Terri Griffin jg2...@airmail.net

Chrysler Roadside Assistance is a freebie. You learned a valuable lesson

CAD Consultant

unread,
Oct 25, 1999, 3:00:00 AM10/25/99
to
I don't think it was so much a matter of the law as it was a matter of the
safety of his child. Do you have any kids? There is a law for a reason,
you know.

Mr. Speaker <gen...@real-pros.com> wrote in message
news:general-2410...@klb-2.dsl.visi.com...


>
> Why didn't you just take your kid in the tow truck. It isn't that big of
> a deal to have your kid not in a car seat... I am not defending the
> Chrysler Roadside Assistance as it obviously wasn't of any assistance, but
> you made thing dificult for your self in some ways. Even if it is against
> the law I doubt a cop is going to bust you for taking your kid in a tow
> truck.
>
> Just my oppinion as someone who has never ridden in a car seat and is
> still alive.
>
> Kris
>
>
> In article

> <11E0BE271932E979.CA2BF4FF...@lp.airnews.net>, Jeff

Jeff & Terri Griffin

unread,
Oct 25, 1999, 3:00:00 AM10/25/99
to
I never intended for this thread to debate the merits of my son riding in a
car seat. Of course, I would never allow him in a vehicle of any sorts
without his car seat. Further, what was I to do once the tow driver dropped
us off at the dealership that was closed on a Sunday (still a Blue law for car
dealers here in Texas.) We would still have been stranded.

The purpose was to let the group know that the roadside assistance provided
with a new Dodge will leave you stranded. While it states clearly that "help
is on the way", that applies to your vehicle only, not the human occupants.

Jeff


BNP

unread,
Oct 25, 1999, 3:00:00 AM10/25/99
to
I could not agree more. My experience 3 times now hasd been the same as
yours and I too will be looking elsewhere the nexttime i buy. I am a first
time Chrysler Product owner and though I love the comfort and ride of my
DOdge Caravan (1999) the reliability is a problem. I purchased new to avoid
this and thought I would try a Dodge as there seemed to be so many on the
Road that I could not possibly go wrong.

I only have 4500 km's on the Van but have many many minor repairs taking the
vehicle out of commission for 3 to 4 days and up to a week twice. Hardly a
reliable replacement for my for former aging Van that had not ever been down
in the shop in 12 years other than for service type items like fluid
changes, brakes, etc.

Why did I replace? Well old vehicles break down sooner or later and I
thought this summer was time to move on toa new one. I hope this new
vehicle doesn't keep making feel like I am driving a worn out old
vehicle......hoping kinks are worked out soon.

Mr. Speaker

unread,
Oct 25, 1999, 3:00:00 AM10/25/99
to

All I am saying is riding in a car without a car seat isn't that big of a
risk all things considered. Most of the population of the United States
has driven and ridden the majority of their lives without car seats or
even seat belts. I never was in a car seat and I rarely wore seat belts,
nor did any of the people I grew up with until we were nearly in our
20's. I am only 29 now. It wasn't that long ago that people didn't worry
that much about it. I think all things considered it is a good idea to
wear seat belts and to have children ride in car seats. However, on
isolated occurences it really is not a big deal.

Sorry for taking away from your point. But you did spend alot of time
complaining about that car seat thing, which on reflection is a fair
point, maybe a little nit picking though.


"CAD Consultant" <XThe-CAD-S...@Worldnet.ATT.net> wrote:

> I don't think it was so much a matter of the law as it was a matter of the
> safety of his child. Do you have any kids? There is a law for a reason,
> you know.

Gary Glaenzer

unread,
Oct 25, 1999, 3:00:00 AM10/25/99
to

Mr. Speaker <gen...@real-pros.com> wrote in message
news:general-2510...@klb-2.dsl.visi.com...

>
> All I am saying is riding in a car without a car seat isn't that big of a
> risk all things considered. Most of the population of the United States
> has driven and ridden the majority of their lives without car seats or
> even seat belts. I never was in a car seat and I rarely wore seat belts,
> nor did any of the people I grew up with until we were nearly in our
> 20's. I am only 29 now. It wasn't that long ago that people didn't worry
> that much about it.

Kinda makes you wonder how we all survived without Big Brother looking out
for us, doesn't it?

Steve T

unread,
Oct 25, 1999, 3:00:00 AM10/25/99
to
Thanks for the warning about Chrysler Roadside Assistance. I hope I
never have to use it!

Don't expect anything better from GM though. At least Chrysler offered
to send you a Tow Truck - that's more than GM Roadside Assistance would
do for us on a Sunday when our Suburban broke down with 4000 miles on
it. They told us that there was nothing they could do for us and that
they would send a Tow Truck the next day (but we had to wait by the
truck until the tow arrived!). In fact we could have saved ourselved a
lot of time and frustration if we just hadn't called them at all and
sorted it out on our own.

I should imagine that Fords roadside assistance is the same too (if they
have one?). Maybe you should consider AAA or something.

Steve.

** Visit my site to send me mail **
www.GMCLemon.com

Jeff & Terri Griffin

unread,
Oct 25, 1999, 3:00:00 AM10/25/99
to

Gary Glaenzer wrote:grew up with until we were nearly in our

> > It wasn't that long ago that people didn't worry
> > that much about it.
>
> Kinda makes you wonder how we all survived without Big Brother looking out
> for us, doesn't it?

You know, I swore I would not get involved in this tangent about car seats.
But...

To answer your question, we didn't survive. Mandatory car seats have saved our
children's lives and reduced the number of deaths from 'the good old days.' I,
too, grew up standing in the front seat with not a care in the world. But,
we've become more educated and learned a thing or two about safety. As a
parent, I cannot imagine the grief and agony I would endure after watching my
son fly through the windshield just because I was too stupid to put him in a car
seat.

Frankly, I'm shocked and saddened that anyone would endanger a child's life.


Gary Glaenzer

unread,
Oct 25, 1999, 3:00:00 AM10/25/99
to

Jeff & Terri Griffin <jg2...@airmail.net> wrote in message
news:87DA33BA75484CD4.1BB18A24...@lp.airnews.net...
>
>
> Gary Glaenzer wrote:

> >
> > Kinda makes you wonder how we all survived without Big Brother looking
out
> > for us, doesn't it?
>
> You know, I swore I would not get involved in this tangent about car
seats.
> But...
>
> To answer your question, we didn't survive.

'We didn't survive'??????? What is this, a message from 'the other side'?


> Mandatory car seats have saved our
> children's lives and reduced the number of deaths from 'the good old
days.' I,
> too, grew up standing in the front seat with not a care in the world.
But,
> we've become more educated and learned a thing or two about safety.

Yeah. Like how mandatory fuel economy 'goals' have reduced most cars to the
structural integrity of a beer can. Like how you need to be belted into a
small safety zone within the beer can to survive.

>As a
> parent, I cannot imagine the grief and agony I would endure after watching
my
> son fly through the windshield just because I was too stupid to put him in
a car
> seat.
>

Hey, hey, take a deep breath, calm down...........nobody said a damn thing
about NOT using car seats...........

> Frankly, I'm shocked and saddened that anyone would endanger a child's
life.
>

Myself, also.

G

PS: Learn to edit properly. It bugs the hell out of me to see quotes
'credited' to me that I didn't make.

MAX340

unread,
Oct 25, 1999, 3:00:00 AM10/25/99
to
>The purpose was to let the group know that the roadside assistance provided
>with a new Dodge will leave you stranded.

Not "will", but "could". I bet others have had different experiences. Second,
why bother with Chrysler when AAA has been doing the job longer and better?

>While it states clearly that "help
>is on the way", that applies to your vehicle only, not the human occupants.

If the roadside assistance is in fact part of the warrantee, this makes sense,
since I doubt Chrysler holds the warrantee on YOU.

Having said all that, if the service is there, and it does not work as
promised, that is a problem. I am curious what the problems with the truck
itself were.


Max

Some people think they know it all. The rest of us have the skill/experience to
overcome our lack of knowledge, research the facts, ask questions, or even the
sense to walk away, letting well enough alone.

MAX340

unread,
Oct 25, 1999, 3:00:00 AM10/25/99
to
>To answer your question, we didn't survive.

Are you writing this from the grave?

>Mandatory car seats have saved our
>children's lives and reduced the number of deaths from 'the good old days.'

Maybe, but I seriously wonder if the reality is that better protection was
needed because of increased speeds associated with life in the late 20th
century. What it really boils down to is that the government has decided that
the Darwinian theory of survival of the fittest was not good enough.

>As a
>parent, I cannot imagine the grief and agony I would endure after watching my
>son fly through the windshield just because I was too stupid to put him in a
>car
>seat.

Perhaps if more people drove like they had kids on board. I drive 50 miles to
work on interstates each day. Three stereotypes of people pass me, the rest I
pass. Wanna take a guess? In order of frequency, least to most:

3) Businessmen, salespeople.
2) Adolescent and early 20's females.
1) Any female of the soccer mom type, frequently with kids, frequently in an
SUV.

I drive 75 in any zone marked 65. They generally park on the rear bumper and
are pissed that they have to wait for me to complete a pass, and give me a
dirty look on their way by.

Maybe we have learned about safety, and maybe our kids are safer....... or are
they? Does a state of the art car seat mean its ok to drive 85+ MPH? For
everyone who says how much they want their kids in the car seat, and "oh my God
I wouldn't have it any other way", I wonder just how fast that same person
drives.

>Frankly, I'm shocked and saddened that anyone would endanger a child's life.

Face it, the kids life was in danger the second he arrived on the planet. Thats
life. I really get tired of hearing stuff like the above and then seeing what I
see on a daily basis driving to work. And I am not in an urban area, I can only
imagine the idiocy going on there. This is not to point the finger at one
individual, but more at what is being said.

For the record, when I take any kids skating, usually a friend's 9 year old, I
drive carefully, and strictly by the speed limit. Why? Because my friend has
entrusted me with her life's work, and her most important possession. So on her
behalf, and on behalf of her son, who has a right to survive even in a
dangerous environment, I do everything in my power to insure his safety. He
wears a seatbelt in my car. And I am not afraid to amuse him with the boost
guage, but ALWAYS within reason.

So when I hear about how "precious" some persons kid is, I wonder just how far
it goes.....You would do anything for your kids, would you slow down too?

Sandman

unread,
Oct 25, 1999, 3:00:00 AM10/25/99
to
MAX340 <max...@aol.comQ> wrote in message
news:19991025183009.11380.00001059@ng-

> So when I hear about how "precious" some persons kid is, I wonder just how
far
> it goes.....You would do anything for your kids, would you slow down too?

pretty deep bro. ;-)

--
Sandman ICQ# 1777774
Collier Welding d.b.a. Advanced Fabrication

http://www.webdesigns1.com/asw/bios/nathan.html

--> lift for health, lift for life, lift for hotter chicks. :-)

honeybs

unread,
Oct 25, 1999, 3:00:00 AM10/25/99
to
Jeff & Terri Griffin <jg2...@airmail.net> wrote:

>My '98 1500 Quad Cab with 31K miles breaks down on the freeway today,
>with me, my wife, and infant on board.

I tried to tell you, but would you take my word? NOOOOOOO!

>call the 800 number for
>Chrysler Roadside Assistance, and they promise to get a tow out right
>away.

They already had your money, so what did you expect?

> I then ask about getting a ride, since my son has to ride in a
>car seat, and I doubt the wrecker comes equipped with such. The
>Chrysler representative says they can't help me there, but give me the
>800 numbers for various rental car agencies.

You thought Chrysler would give a shit and try to keep a
customer? Surely you jest.

>Well, none of the rental car agencies will bring a car to me, so I call
>Chrysler back and ask for help. Again, I'm told there's nothing they
>can do. So, I call the local police, who give my wife a ride to our
>house, so she can get her car and come get us. Meanwhile, I'm waiting
>beside the freeway with my son. Did I mention that the Chrysler tow
>never showed up?

Like I said they had your money. I am surprised that they
didn't hang up on you for disturbing them.

> I had to call for my own tow, and they arrived in 10
>minutes.

He didn't have your money.

>Now, I'm hoping that some of you had a better experience that I.

Not me, Chrysler's customer service sucks. It's one big
phucken joke.

>However, after 2 years of this vehicle continually being in the shop for
>service, today was the proverbial straw that broke the camel's back. I
>understand that vehicles, even new ones, break down. But to have
>Chrysler tell me that they're leaving my family beside the road is
>unacceptable. They could have called a taxi to get us to a rental
>agency, had the local dealer send a car to get us to a rental agency,
>or any other of a number of things. But, in essence, saying "we'll tow
>your truck in, but your hoofing it home yourself" just wasn't the right
>thing to do.

I fell your pain, but I am sure most here will tell you it
was your attitude or fault.

>So, as soon as my truck is repaired, it's off to a dealership that's not
>a part of the DaimlerChrysler empire. My days with Dodge are over.

Owning a dodge is sort of like eating rabbit turds thinking
thety are smart pills. When you say "these taste like shit"
the guy that gave them to you says " see, you're getting
smarter already!"

>Sign me,
>"The biggest mistake in my life was trading in a '95 Chevy Silverado for
>a Dodge."

You aren't a fool until you buy another one. I know I will
never buy another Chrysler vehicle as long as I live.

I love a good Chrysler sucks story.

Greg the beekeep

// Bee Just & Just Bee!
=8{ })))- Chicamuxen, Maryland, USA
\\ www.radix.net\~honeybs


Sandman

unread,
Oct 25, 1999, 3:00:00 AM10/25/99
to
honeybs <hon...@radix.net> wrote in message
news:7v2nr7$nt6$2...@news1.Radix.Net...

> You aren't a fool until you buy another one. I know I will
> never buy another Chrysler vehicle as long as I live.

exactly what happened to you greg? i know that when i left for my "extended
vacation" you were considered a "good guy". when i got back everyone was
slamming you but i obviously missed what led up to that. so what happened
to turn the tide of the group so drastically? i only caught bits and pieces
but never asked for clarification on it before.

> I love a good Chrysler sucks story.

in all fairness, my 81 d250 4x4 crew cab is my favorite vehicle that i have
ever owned. i will _never_ sell it and will threaten to haunt my children
if they ever do after i pass. ;-). my 96 cummins, aside from being willing
to accept _no_ excuse for the shitty braking system, has been a pretty good
truck to me as well.

JoeS

unread,
Oct 25, 1999, 3:00:00 AM10/25/99
to

Hattmakr <hatt...@aol.com> wrote in message
news:19991025212602...@ng-fj1.aol.com...
> >Bi...@islannet.com (Bill)
>
> >Truck came with tires..... dealer didn't charge me xtra for those,
> >does that mean tires are a freebee too?
>
> dont know. take em back and tell em their bad. if they replace em, you
paid
> for em. If they dont, you and I know they wont, they were free

sorry to have to say this guy... but you're an idiot. The tires,
windshield, brake
pads and every other little thing on your truck was paid for by You. Yes,
even the
warranty is factored into the price. If the warranty, and by extension, the
Roadside
Assistance program were considered an "freebie", they wouldn't have to stand
by
them. If a dealership has screwed you by not meeting it's obligations under
that
warranty, there are ways to rectify that, including legal action.

Budd Cochran

unread,
Oct 25, 1999, 3:00:00 AM10/25/99
to

MAX340 wrote:
>
>
> So when I hear about how "precious" some persons kid is, I wonder just how far
> it goes.....You would do anything for your kids, would you slow down too?
>

> Max

Or would they drive more safely, using turn signals, instead of the
"Prodigious Digit" ( AKA. "The Flying Fickle Finger of Fate"), for
example?

Of course, a big help would be that the driving license tests be made
more stringent.

btw, Max, I hope your girl friends don't see this thread or your
bachelorhood may be in jeopardy.

You're showing signs of being good parent material.
--
Budd Cochran
<ctre...@ris.net>
'79 Dodge D-150
'78 AMC Concorde
'52 Cushman RoadKing project motorscooter

Jeff & Terri Griffin

unread,
Oct 25, 1999, 3:00:00 AM10/25/99
to

dperez@juno_nospam.com wrote:

> And, do I understand correctly from the original post that Chrysler was willing
> to tow the vehicle BUT NOT to ensure that the occupants of that vehicle were
> transported to a safe location? Resulting in them being LEFT STANDING AT THE
> SIDE OF A HIGHWAY? Or was the towing service WILLING to transport the
> passengers but not properly equipped to LAWFULLY transport them? How did what
> appears to be a SERIOUS lapse in performance by Chrysler Roadside Assistance
> become a diatribe against the use of car seats?

OK, let's end this once and for all. The above statement summarizes it better than
I ever did. (Thank you very much for that.)
As a part of all new '98 Dodge vehicles, roadside assistance is standard (look in
your owners manual.) Chrysler most certainly did NOT assist and left us stranded.
Like I said, I ended up having to call the wrecker myself. Yes, the wrecker would
have given us a ride, but not with a car seat (illegal in Texas.)

To follow up, Chrysler has apologized profusely and said a mistake was made.
Although I called them 3 times asking for assistance, it took me asking for a
supervisor earlier today to get an apology.

And to summarize why I've had enough with my Dodge:
April 21, 1998: Purchased vehicle new.
April 29, 1998: Resealed windshield, dash, and firewall seams. Re-alligned quad
doors.
June 22, 1998: Re-alligned quad doors. Replaced headliner (falling down).
Re-alligned fender with hood. Replaced latch in left read quad door.
July 27 1998: Replaced headlinger again, replaced front left stereo speaker,
re-alligned quad doors.
Nov 3, 1998: Replaced steering column, replaced thermostat gasket.
Dec 12, 1998: Replaced wiring module to front seat belt, resealed fresh air vent.

Dec 21, 1998: Replaced cruise control steering wheel assembly, replaced A/C &
heat blower motor.
March 10, 1999: Removed foam from blower motor that came loose from the Dec 21,
1998 repair.
April 5, 1999: Flashed computer for spark knock, resealed fresh air vent.
April 12, 1999: Resealed fresh air vent.
Present repair: Dealer didn't get to it today, but vehicle is dead.


I LOVED MY DODGE!!! It's a better looking vehicle that Ford & Chevy. However, it
is most certainly NOT a BETTER vehicle. I've decided that I will put the safety of
my wife and son with another manufacturer.

Thanks to all for their time and opinions.

Jeff Griffin


Mr. Speaker

unread,
Oct 25, 1999, 3:00:00 AM10/25/99
to

I said it is a good idea. But the risk isn't that large. That is all. In
reference to the topic, takign there kid in the tow truck without a
carseat would have been no big deal.

"Craig R. Bowers" <cbo...@cc.cc.ca.us> wrote:

> When I was in Jr. High I started fly power planes and sailplanes. I quickly
> learned the value of seat belts and shoulder belts. But my mother, father,
> and little brother never did.
>
> Even after 30 years I can still see my brother flying from the back seat and
> getting the rear view mirror stuck in his forehead. And all mom did was hit
> the breaks really hard. We did not hit anything.
>
> Nobody gets in my or my wife's car without a seat belt. Period!
>
> --
> Craig R. Bowers cbo...@cc.cc.ca.us
> Network Administrator cbo...@gte.net
> Windows NT/9x Instructor cbo...@wilson-net.net
> Cerro Coso Community College KF6FOQ
> Ridgecrest, CA 35 36.853N 117 41.001 W


>
>
> Mr. Speaker <gen...@real-pros.com> wrote in message
> news:general-2510...@klb-2.dsl.visi.com...
> >
> > All I am saying is riding in a car without a car seat isn't that big of a
> > risk all things considered. Most of the population of the United States
> > has driven and ridden the majority of their lives without car seats or
> > even seat belts. I never was in a car seat and I rarely wore seat belts,
> > nor did any of the people I grew up with until we were nearly in our

> > 20's. I am only 29 now. It wasn't that long ago that people didn't worry
> > that much about it. I think all things considered it is a good idea to


> > wear seat belts and to have children ride in car seats. However, on
> > isolated occurences it really is not a big deal.
> >
> > Sorry for taking away from your point. But you did spend alot of time
> > complaining about that car seat thing, which on reflection is a fair
> > point, maybe a little nit picking though.
> >
> >
> > "CAD Consultant" <XThe-CAD-S...@Worldnet.ATT.net> wrote:
> >
> > > I don't think it was so much a matter of the law as it was a matter of
> the
> > > safety of his child. Do you have any kids? There is a law for a
> reason,
> > > you know.
> >
> >
> >

> > Jeff & Terri Griffin <jg2...@airmail.net> wrote:
> >

> > > I never intended for this thread to debate the merits of my son riding
> in a
> > > car seat. Of course, I would never allow him in a vehicle of any sorts
> > > without his car seat. Further, what was I to do once the tow driver
> dropped
> > > us off at the dealership that was closed on a Sunday (still a Blue law
> for car
> > > dealers here in Texas.) We would still have been stranded.
> > >

> > > The purpose was to let the group know that the roadside assistance
> provided

> > > with a new Dodge will leave you stranded. While it states clearly that


> "help
> > > is on the way", that applies to your vehicle only, not the human
> occupants.
> > >

> > > Jeff

Sandman

unread,
Oct 25, 1999, 3:00:00 AM10/25/99
to
Mr. Speaker <gen...@real-pros.com> wrote in message
news:general-2510...@klb-2.dsl.visi.com...
>
> I said it is a good idea. But the risk isn't that large. That is all. In
> reference to the topic, takign there kid in the tow truck without a
> carseat would have been no big deal.

i probably would have taken the ride. however, though chances are _small_
of anything happening, it is still _illegal_ to do so. regardless, you
shouldnt _have_ to make such a compromise. im in agreement that this is an
unacceptable practice.

Devin Olson

unread,
Oct 25, 1999, 3:00:00 AM10/25/99
to
Jeff & Terri Griffin wrote:
>
> My '98 1500 Quad Cab with 31K miles breaks down on the freeway today,
> with me, my wife, and infant on board. I call the 800 number for

> Chrysler Roadside Assistance, and they promise to get a tow out right
> away. I then ask about getting a ride, since my son has to ride in a

> car seat, and I doubt the wrecker comes equipped with such. The
> Chrysler representative says they can't help me there, but give me the
> 800 numbers for various rental car agencies.
> Well, none of the rental car agencies will bring a car to me, so I call
> Chrysler back and ask for help. Again, I'm told there's nothing they
> can do. So, I call the local police, who give my wife a ride to our
> house, so she can get her car and come get us. Meanwhile, I'm waiting
> beside the freeway with my son. Did I mention that the Chrysler tow
> never showed up? I had to call for my own tow, and they arrived in 10
> minutes.
>
> Now, I'm hoping that some of you had a better experience that I.
> However, after 2 years of this vehicle continually being in the shop for
> service, today was the proverbial straw that broke the camel's back. I
> understand that vehicles, even new ones, break down. But to have
> Chrysler tell me that they're leaving my family beside the road is
> unacceptable. They could have called a taxi to get us to a rental
> agency, had the local dealer send a car to get us to a rental agency,
> or any other of a number of things. But, in essence, saying "we'll tow
> your truck in, but your hoofing it home yourself" just wasn't the right
> thing to do.
>
> So, as soon as my truck is repaired, it's off to a dealership that's not
> a part of the DaimlerChrysler empire. My days with Dodge are over.
>
> Sign me,
> "The biggest mistake in my life was trading in a '95 Chevy Silverado for
> a Dodge."

Ummmm, excuse me, but why didn't you use the car seat from your truck?
--
Devin S. Olson --Phoenix, AZ
http://www.primenet.com/~dolson/start.html
97 RAM 2500HD CCLB 4X4 V10

Devin Olson

unread,
Oct 25, 1999, 3:00:00 AM10/25/99
to
MAX340 wrote:
>
<major snippage>

>
> So when I hear about how "precious" some persons kid is, I wonder just how far
> it goes.....You would do anything for your kids, would you slow down too?
>
>

BAM! The nail has now been officially, targeted, hit, and driven home.

GREAT POST!!

Hattmakr

unread,
Oct 26, 1999, 3:00:00 AM10/26/99
to
>Rob_2000" R...@nospam.com

<snip>

>> Chrysler Roadside Assistance is a freebie. You learned a valuable lesson
>> today...you get what you pay for.
>

>Roadside Assistance is not a freebie....it's part of the warranty.

True, RA is part of the warranty and it IS a freebie since the 3/36 warranty
comes as a freebie on all Chrysler product. Unless of course your dealer
charged you for yours.......

bird_o...@my-deja.com

unread,
Oct 26, 1999, 3:00:00 AM10/26/99
to
In article <7v2nr7$nt6$2...@news1.Radix.Net>,
hon...@radix.net (honeybs) wrote:

> Jeff & Terri Griffin <jg2...@airmail.net> wrote:
>
> >My '98 1500 Quad Cab with 31K miles breaks down on the freeway today,
> >with me, my wife, and infant on board.
>
> I tried to tell you, but would you take my word? NOOOOOOO!
>

When you have a name of "honey" and "bs", would you?


> >call the 800 number for
> >Chrysler Roadside Assistance, and they promise to get a tow out right
> >away.
>

> They already had your money, so what did you expect?
>

> > I then ask about getting a ride, since my son has to ride in a
> >car seat, and I doubt the wrecker comes equipped with such. The
> >Chrysler representative says they can't help me there, but give me
the
> >800 numbers for various rental car agencies.
>

> You thought Chrysler would give a shit and try to keep a
> customer? Surely you jest.

And you think GM will treat you better?
They addressed your concerns as best they could. The other car companies
do the same thing. What did you expect, a limo perhaps?
>

> >Well, none of the rental car agencies will bring a car to me, so I
call
> >Chrysler back and ask for help. Again, I'm told there's nothing they
> >can do. So, I call the local police, who give my wife a ride to our
> >house, so she can get her car and come get us. Meanwhile, I'm
waiting
> >beside the freeway with my son. Did I mention that the Chrysler tow
> >never showed up?
>

> Like I said they had your money. I am surprised that they
> didn't hang up on you for disturbing them.
>

> > I had to call for my own tow, and they arrived in 10
> >minutes.
>

> He didn't have your money.
>

> >Now, I'm hoping that some of you had a better experience that I.
>

> Not me, Chrysler's customer service sucks. It's one big
> phucken joke.
>

> >However, after 2 years of this vehicle continually being in the shop
for
> >service, today was the proverbial straw that broke the camel's back.
I
> >understand that vehicles, even new ones, break down. But to have
> >Chrysler tell me that they're leaving my family beside the road is
> >unacceptable. They could have called a taxi to get us to a rental
> >agency, had the local dealer send a car to get us to a rental
agency,
> >or any other of a number of things. But, in essence, saying "we'll
tow
> >your truck in, but your hoofing it home yourself" just wasn't the
right
> >thing to do.
>

> I fell your pain, but I am sure most here will tell you it
> was your attitude or fault.
>

I feel your pain, I feel your pain, what a bunch of liberal tree hugging
hippie CRAP!!! Take reponsibility for your own actions and quit blaming
the other guy all the time. It wasn't your attitude or your fault as to
why you had to get your own alternate transportation. It is a question
of liability due to these idiot lawyers who sue for every stupid
instance. Lets say Chrysler got you a taxi. Was the taxi better equipped
to handle your car seat than the tow truck? I doubt it.Would you be
safer in the taxi than the tow truck if you had an accident? I doubt it.
And who would be responsible for damages in the case of an accident? If
you want to blame somebody for leaving your family on the side of the
road, blame the lawyers. They set the limits on what ANY company will do
for you because nobody wants to get sued for helping out.


BTW, instead of calling the police to give your wife a ride home, Why
didn't YOU call a taxi and go home with your wife and child instead of
leaving your child in harms way at the side of the freeway? For that
matter, why didn't the police let you put your child in their car with
your wife if you were so concerned? Could it be they didnt want the
liability either? Here in Illinois the most the police will do for you
is turn on their lights behind you and call a taxi. You wont get a ride
anywhere unless you are arrested.


> >So, as soon as my truck is repaired, it's off to a dealership that's
not
> >a part of the DaimlerChrysler empire. My days with Dodge are over.
>

> Owning a dodge is sort of like eating rabbit turds thinking
> thety are smart pills. When you say "these taste like shit"
> the guy that gave them to you says " see, you're getting
> smarter already!"
>

> >Sign me,
> >"The biggest mistake in my life was trading in a '95 Chevy Silverado
for
> >a Dodge."
>

Make sure you check the GM warranty to see if they will get you a limo
to escort you to anywhere you want to go. If you were so happy with your
Silverado, why did you change companies in the first place? Could it be
they upset you in some way? They didn't have any champagne on the limo?


> You aren't a fool until you buy another one. I know I will
> never buy another Chrysler vehicle as long as I live.
>

> I love a good Chrysler sucks story.
>


Stop your whining about how they didn't help you out when they did the
most they could without leaving themselves open to numerous lawsuits
from people who sue just in the hope of getting something more all the
time. Your family is YOUR responsibility, NOT Chryslers. Their
responsibility is to your vehicle, nothing more.


> Greg the beekeep
>
> // Bee Just & Just Bee!
> =8{ })))- Chicamuxen, Maryland, USA
> \\ www.radix.net\~honeybs
>


How about "Just Bee Honest"???

>


Sent via Deja.com http://www.deja.com/
Before you buy.

Bill

unread,
Oct 26, 1999, 3:00:00 AM10/26/99
to

Truck came with tires..... dealer didn't charge me xtra for those,


does that mean tires are a freebee too?

Price of warranty and roadside assist is part of the price of the
vehicle....there is no such thing as a free lunch, especially from
Chrysler.

Bill

Hattmakr

unread,
Oct 26, 1999, 3:00:00 AM10/26/99
to
>Bi...@islannet.com (Bill)

>Truck came with tires..... dealer didn't charge me xtra for those,
>does that mean tires are a freebee too?

dont know. take em back and tell em their bad. if they replace em, you paid

Hattmakr

unread,
Oct 26, 1999, 3:00:00 AM10/26/99
to
>From: Bi...@islannet.com (Bill)

<snip>


Well, I reckon if you paid fer it then you'll have better luck iwf it than the
origional poster had or for that matter any of us, cause i doubt all of us paid
fer it like you did.

dpe...@juno_nospam.com

unread,
Oct 26, 1999, 3:00:00 AM10/26/99
to
>>The purpose was to let the group know that the roadside assistance provided
>>with a new Dodge will leave you stranded.
>
>Not "will", but "could". I bet others have had different experiences. Second,
>why bother with Chrysler when AAA has been doing the job longer and better?

Are other people frequently so cavalier about not receiving services they've
paid for? The "Roadside Assistance" is most ASSUREDLY NOT a "freebie".
Unless chrysler works DRASTICALLY differently than Ford or GM (both of which I
have worked for) the projected cost of this service is guaranteed to be
calculated into the purchase price of the vehicle. As is the projected cost of
warranty repairs on the vehicle.

So, when owners are told things like "why rely on Chrysler, pay additional money
for a 3rd party towing service to replace the one you're already paying for" OR
"if you don't like the brakes, get after-market rotors, calipers, pads, etc"
while the vehicle is in warranty, and not providing adequate service, SOMETHING
is a little BIZARRE...

Craig R. Bowers

unread,
Oct 26, 1999, 3:00:00 AM10/26/99
to
When I was in Jr. High I started fly power planes and sailplanes. I quickly
learned the value of seat belts and shoulder belts. But my mother, father,
and little brother never did.

Even after 30 years I can still see my brother flying from the back seat and
getting the rear view mirror stuck in his forehead. And all mom did was hit
the breaks really hard. We did not hit anything.

Nobody gets in my or my wife's car without a seat belt. Period!

--
Craig R. Bowers cbo...@cc.cc.ca.us
Network Administrator cbo...@gte.net
Windows NT/9x Instructor cbo...@wilson-net.net
Cerro Coso Community College KF6FOQ
Ridgecrest, CA 35 36.853N 117 41.001 W

Mr. Speaker <gen...@real-pros.com> wrote in message
news:general-2510...@klb-2.dsl.visi.com...
>

> All I am saying is riding in a car without a car seat isn't that big of a
> risk all things considered. Most of the population of the United States
> has driven and ridden the majority of their lives without car seats or
> even seat belts. I never was in a car seat and I rarely wore seat belts,
> nor did any of the people I grew up with until we were nearly in our
> 20's. I am only 29 now. It wasn't that long ago that people didn't worry
> that much about it. I think all things considered it is a good idea to
> wear seat belts and to have children ride in car seats. However, on
> isolated occurences it really is not a big deal.
>
> Sorry for taking away from your point. But you did spend alot of time
> complaining about that car seat thing, which on reflection is a fair
> point, maybe a little nit picking though.
>
>
> "CAD Consultant" <XThe-CAD-S...@Worldnet.ATT.net> wrote:
>
> > I don't think it was so much a matter of the law as it was a matter of
the
> > safety of his child. Do you have any kids? There is a law for a
reason,
> > you know.
>
>
>

> Jeff & Terri Griffin <jg2...@airmail.net> wrote:
>

> > I never intended for this thread to debate the merits of my son riding
in a
> > car seat. Of course, I would never allow him in a vehicle of any sorts
> > without his car seat. Further, what was I to do once the tow driver
dropped
> > us off at the dealership that was closed on a Sunday (still a Blue law
for car
> > dealers here in Texas.) We would still have been stranded.
> >

> > The purpose was to let the group know that the roadside assistance
provided

honeybs

unread,
Oct 26, 1999, 3:00:00 AM10/26/99
to
bird_o...@my-deja.com wrote:

>In article <7v2nr7$nt6$2...@news1.Radix.Net>,
> hon...@radix.net (honeybs) wrote:
>> Jeff & Terri Griffin <jg2...@airmail.net> wrote:
>>
>> >My '98 1500 Quad Cab with 31K miles breaks down on the freeway today,
>> >with me, my wife, and infant on board.
>>
>> I tried to tell you, but would you take my word? NOOOOOOO!
>>

> When you have a name of "honey" and "bs", would you?

honeybees wouldn't fit on my licence plate.

>> > I then ask about getting a ride, since my son has to ride in a
>> >car seat, and I doubt the wrecker comes equipped with such. The
>> >Chrysler representative says they can't help me there, but give me
>the
>> >800 numbers for various rental car agencies.
>>
>> You thought Chrysler would give a shit and try to keep a
>> customer? Surely you jest.

>And you think GM will treat you better?
>They addressed your concerns as best they could. The other car companies
>do the same thing. What did you expect, a limo perhaps?

>> >Chrysler back and ask for help. Again, I'm told there's nothing they


>> >can do. So, I call the local police, who give my wife a ride to our
>> >house, so she can get her car and come get us. Meanwhile, I'm
>waiting
>> >beside the freeway with my son. Did I mention that the Chrysler tow
>> >never showed up?

>why you had to get your own alternate transportation. It is a question


>of liability due to these idiot lawyers who sue for every stupid
>instance. Lets say Chrysler got you a taxi. Was the taxi better equipped
>to handle your car seat than the tow truck? I doubt it.Would you be
>safer in the taxi than the tow truck if you had an accident? I doubt it.
> And who would be responsible for damages in the case of an accident? If
>you want to blame somebody for leaving your family on the side of the
>road, blame the lawyers. They set the limits on what ANY company will do
>for you because nobody wants to get sued for helping out.


> BTW, instead of calling the police to give your wife a ride home, Why
>didn't YOU call a taxi and go home with your wife and child instead of
>leaving your child in harms way at the side of the freeway? For that
>matter, why didn't the police let you put your child in their car with
>your wife if you were so concerned? Could it be they didnt want the
>liability either? Here in Illinois the most the police will do for you
>is turn on their lights behind you and call a taxi. You wont get a ride
>anywhere unless you are arrested.

>Make sure you check the GM warranty to see if they will get you a limo


>to escort you to anywhere you want to go. If you were so happy with your
>Silverado, why did you change companies in the first place? Could it be
>they upset you in some way? They didn't have any champagne on the limo?

>Stop your whining about how they didn't help you out when they did the
>most they could without leaving themselves open to numerous lawsuits
>from people who sue just in the hope of getting something more all the
>time. Your family is YOUR responsibility, NOT Chryslers. Their
>responsibility is to your vehicle, nothing more.

>How about "Just Bee Honest"???


See, I knew it was his fault!

honeybs

unread,
Oct 26, 1999, 3:00:00 AM10/26/99
to
"Sandman" <San...@team.camaroz28.com> wrote:

>honeybs <hon...@radix.net> wrote in message
>news:7v2nr7$nt6$2...@news1.Radix.Net...

>> You aren't a fool until you buy another one. I know I will
>> never buy another Chrysler vehicle as long as I live.

>exactly what happened to you greg? i know that when i left for my "extended


>vacation" you were considered a "good guy". when i got back everyone was
>slamming you but i obviously missed what led up to that. so what happened
>to turn the tide of the group so drastically? i only caught bits and pieces
>but never asked for clarification on it before.

I think their lips are getting sore from biting on stinky
bait.

Christ, sometimes I don't even need bait.

>> I love a good Chrysler sucks story.

>in all fairness, my 81 d250 4x4 crew cab is my favorite vehicle that i have


>ever owned. i will _never_ sell it and will threaten to haunt my children
>if they ever do after i pass. ;-). my 96 cummins, aside from being willing
>to accept _no_ excuse for the shitty braking system, has been a pretty good
>truck to me as well.

I basically like my truck. I got a lemon tranny, which in
itself wouldn't have bothered me, but Chryslers attidude
really pissed me off.

>--
>Sandman ICQ# 1777774
>Collier Welding d.b.a. Advanced Fabrication

>http://www.webdesigns1.com/asw/bios/nathan.html

>--> lift for health, lift for life, lift for hotter chicks. :-)

// Bee Just & Just Bee!

bird_o...@my-deja.com

unread,
Oct 26, 1999, 3:00:00 AM10/26/99
to
Greg the BS keep,
If you had left my whole paragraph in place and READ IT, I stated that
it wasn't his attitude or fault as to why he had to get his own
transportation. I was NOT blaming him but the lawyers who sue others for
being a good sumaritan. But NOOOOOO, you have to snip out certain parts
and try to start something. If you are going to snip out paragraphs,
snip out the whole thing, not just parts out of context to change the
meaning. Like I said before,


JUST BEE HONEST!!!!

Cutting out this part changes the whole meaning doesnt it?

I feel your pain, I feel your pain. What a bunch of liberal tree hugging
hippie CRAP!!! Take responsibility for your own actions and quit blaming
the other guy all the time. It wasn't your attitude or fault as to

> >Make sure you check the GM warranty to see if they will get you a
limo
> >to escort you to anywhere you want to go. If you were so happy with
your
> >Silverado, why did you change companies in the first place? Could it
be
> >they upset you in some way? They didn't have any champagne on the
limo?
>

> >Stop your whining about how they didn't help you out when they did
the
> >most they could without leaving themselves open to numerous lawsuits
> >from people who sue just in the hope of getting something more all
the
> >time. Your family is YOUR responsibility, NOT Chryslers. Their
> >responsibility is to your vehicle, nothing more.
>

> >How about "Just Bee Honest"???
>

> See, I knew it was his fault!
>

> Greg the beekeep
>
> // Bee Just & Just Bee!
> =8{ })))- Chicamuxen, Maryland, USA
> \\ www.radix.net\~honeybs
>
>

Jeff & Terri Griffin

unread,
Oct 26, 1999, 3:00:00 AM10/26/99
to

dperez@juno_nospam.com wrote:

> And, do I understand correctly from the original post that Chrysler was willing
> to tow the vehicle BUT NOT to ensure that the occupants of that vehicle were
> transported to a safe location? Resulting in them being LEFT STANDING AT THE
> SIDE OF A HIGHWAY? Or was the towing service WILLING to transport the
> passengers but not properly equipped to LAWFULLY transport them? How did what
> appears to be a SERIOUS lapse in performance by Chrysler Roadside Assistance
> become a diatribe against the use of car seats?

OK, let's end this once and for all. The above statement summarizes it

Jeff & Terri Griffin

unread,
Oct 26, 1999, 3:00:00 AM10/26/99
to

bird_o...@my-deja.com wrote:

> Make sure you check the GM warranty to see if they will get you a limo
> to escort you to anywhere you want to go. If you were so happy with your
> Silverado, why did you change companies in the first place? Could it be
> they upset you in some way? They didn't have any champagne on the limo?
>

> Stop your whining about how they didn't help you out when they did the
> most they could without leaving themselves open to numerous lawsuits
> from people who sue just in the hope of getting something more all the
> time. Your family is YOUR responsibility, NOT Chryslers. Their
> responsibility is to your vehicle, nothing more.

I refuse to get into a flame war over this.
Good-bye.


p...@eritter.net

unread,
Oct 26, 1999, 3:00:00 AM10/26/99
to
I'm really sorry to hear that Jeff. I know people get lemons. Maybe, I was just one
of the lucky ones. Mine has never been in the shop except to replace a freeze plug.
I have 104K miles on my 96 4X4 Ram. I wouldn't trade it for anything but a new Ram
4X4. Again, sorry you have had so many problems. Just know that not all Rams or
Dodges for that matter are lemons

Philip

Jeff & Terri Griffin wrote:

Sandman

unread,
Oct 26, 1999, 3:00:00 AM10/26/99
to
honeybs <hon...@radix.net> wrote in message
news:7v44lo$qku$2...@news1.Radix.Net...

> I basically like my truck. I got a lemon tranny, which in
> itself wouldn't have bothered me, but Chryslers attidude
> really pissed me off.

ah, i understand. most in here wish to lench you, was wondering what
happened. :-)

MAX340

unread,
Oct 26, 1999, 3:00:00 AM10/26/99
to
>Well, I reckon if you paid fer it then you'll have better luck iwf it than
>the
>origional poster had or for that matter any of us, cause i doubt all of us
>paid
>fer it like you did.

Unless you are totally stupid, you must surely realize that sales of the
product pay for the expenses of the company. Therefore, you paid for the
warranty, since the warranty is an expense of the company.

MAX340

unread,
Oct 26, 1999, 3:00:00 AM10/26/99
to
>btw, Max, I hope your girl friends don't see this thread or your
>bachelorhood may be in jeopardy.

Christie is like a sister to me, and always will be. Long ago an agreement was
struck between the two of us, the terms of which are unwritten and unknown, but
are honored by both of us to remain friends and only friends, no matter what.
Strange but true.

>You're showing signs of being good parent material.

Yeah, but who wants another of me running around the surface of the planet?

Max

MAX340

unread,
Oct 26, 1999, 3:00:00 AM10/26/99
to
>I basically like my truck. I got a lemon tranny, which in
>itself wouldn't have bothered me, but Chryslers attidude
>really pissed me off.

I could accept this, but you claimed 4 rebuilds and it still did not work. Keep
trying to sell it, maybe someone will buy it.

Sandman

unread,
Oct 26, 1999, 3:00:00 AM10/26/99
to
MAX340 <max...@aol.comQ> wrote in message
news:19991026193754...@ng-cp1.aol.com...

> Jeff and Terry said:
>
> >I refuse to get into a flame war over this.
> >Good-bye.
>
> Then what exactly was your intention by posting such crap? If you did not
want
> to stir somewthing up, why bother telling us how you are so pissed off and
its
> all Chryslers fault, and everything about it sucks but you?

i gotta agree with him here. posting what he believes to be a valid gripe
does not necessarily mean he wishes to engage in a flame war. he made his
gripe, and bowed out in a courteous manner. no need to make it ugly.

Sandman

unread,
Oct 26, 1999, 3:00:00 AM10/26/99
to
MAX340 <max...@aol.comQ> wrote in message
news:19991026193218...@ng-cp1.aol.com...

> Christie is like a sister to me, and always will be. Long ago an agreement
was
> struck between the two of us, the terms of which are unwritten and
unknown, but
> are honored by both of us to remain friends and only friends, no matter
what.
> Strange but true.

max....we've been chatting back and forth for quite awhile now. we've
discussed, argued, flamed, and met on common ground. one thing ive _never_
understood is your aversion to women. they _are_ your sex of choice, yes?
;-)

MAX340

unread,
Oct 26, 1999, 3:00:00 AM10/26/99
to
Jeff and Terry said:

>I refuse to get into a flame war over this.
>Good-bye.

Then what exactly was your intention by posting such crap? If you did not want
to stir somewthing up, why bother telling us how you are so pissed off and its
all Chryslers fault, and everything about it sucks but you?

Sandman

unread,
Oct 26, 1999, 3:00:00 AM10/26/99
to
MAX340 <max...@aol.comQ> wrote in message
news:19991026194057...@ng-cp1.aol.com...

> I could accept this, but you claimed 4 rebuilds and it still did not work

if he indeed had his tranny rebuilt 4 times and it still didnt work, i cant
really fault him for bitching about it. however, after the _second_ rebuild
failed _any_ mechanic worth a grain of salt would have suspected something
in the housing itself was out of tolerance, and replaced the entire
transmission.

hey greg, who handled your rebuilds....and what is the status on it now?

MAX340

unread,
Oct 26, 1999, 3:00:00 AM10/26/99
to
>Chrysler most certainly did NOT assist and left us stranded.

How do you know that Chrysler did not send a truck? Perhaps the towing company
failed to fulfill its obligation?

>Like I said, I ended up having to call the wrecker myself.

Unfortunate, but it happens. Did you follow up to see if Chrysler would
reimburse you for your expenses?


>Yes, the wrecker would
>have given us a ride, but not with a car seat (illegal in Texas.)

So in fact it was NOT Chrysler that left you stranded, but the towing company
and their limitations.

>To follow up, Chrysler has apologized profusely and said a mistake was made.
>Although I called them 3 times asking for assistance, it took me asking for a
>supervisor earlier today to get an apology.

Acceptable, but not a solution.

>April 29, 1998: Resealed windshield, dash, and firewall seams.

What led you to believe there was a problem here?

>June 22, 1998: Re-alligned quad doors.

Sounds like the dealer was incompetant too. Why were the doors incorrectly
aligned twice? Three times?

All of your problems appear to be slightly nitpicky, except the doors and the
engine knock.

>I LOVED MY DODGE!!! It's a better looking vehicle that Ford & Chevy.
>However, it
>is most certainly NOT a BETTER vehicle. I've decided that I will put the
>safety of
>my wife and son with another manufacturer.

Oh yeah, those pesky fresh air vents leaking will be the death of us all.
Slight over reaction maybe?

Sandman

unread,
Oct 26, 1999, 3:00:00 AM10/26/99
to
MAX340 <max...@aol.comQ> wrote in message
news:19991026195042...@ng-cp1.aol.com...

> >To follow up, Chrysler has apologized profusely and said a mistake was
made.
> >Although I called them 3 times asking for assistance, it took me asking
for a
> >supervisor earlier today to get an apology.
>
> Acceptable, but not a solution.

out of sheer curiosity, what _would_ be at this point?

> All of your problems appear to be slightly nitpicky, except the doors and
the
> engine knock.

when you are a potential returning customer, is there _really_ such a thing
as being nit picky? especially considering the cost of these new trucks?

> Oh yeah, those pesky fresh air vents leaking will be the death of us all.

lol :-)

Sandman

unread,
Oct 26, 1999, 3:00:00 AM10/26/99
to
MAX340 <max...@aol.comQ> wrote in message
news:19991026214918...@ng-cl1.aol.com...
> "remind me why I should continue to look for my type given the
> past results?"

i understand. perfectly.

> I suppose it could be fun, I hear tell the lass in question prefers little
in
> the way of undergarments.

i understand. perfectly. ;-)

Sandman

unread,
Oct 26, 1999, 3:00:00 AM10/26/99
to
MAX340 <max...@aol.comQ> wrote in message
news:19991026220020.11489.00001240@ng-
> Its not the tranny after the second rebuild, its a poor mechanic, or a bad
> decision by the owner, either in allowing the same tranny a third time, or
by
> doing the same thing to destroy it a third time.

you and i, being mechanically minded, realize this. the buck stops with the
consumer and the bottom line for them is that the truck still doesnt work.
if he was taking it to an independent shop you and i are in full agreement.
however, if he was taking it back to the dealer......a factory
representative of chryco.....whom the consumer is _supposed_ to be able to
trust......then the problem still lies in chryco. assuming the dealer did
this 4 times, then chryco _would_ indeed suck, as you are only as good as
those who represent you. if he was going to an independent shop of his
choice, thats a bit different.

> Personally, I know of a gentleman around here who is the same type as the
> beekeep, has a 1/2 ton Chevy, and has had the TH700R4 rebuilt 6 times. I
was
> asked to do the 5th one, and upon arrival to pick up the tranny, I
discovered a
> few things......like the 2.25" trailer ball on the BUMPER, and the
10,000lb
> trailer alongside the truck. I asked his mechanics if he towed the trailer
with
> the same truck the tranny was being pulled from. When they said yes, I
told him
> he had a choice, find another tranny rebuilder, or accept my work at 75%
> originally agreed on price and NO warranty. He chose the 75% price, and
had the
> longest stretch of use since the brand new tranny. I told him he needed a
> heavier truck.

agreed. at the same time though.....i know a gentleman named budd. budd
has an older dodge truck with a 727. i guarantee you that the 727 in budds
dodge will _still_ be running when every transmission built today is long
since dead. and budd is harder than hell on his old dodge. ;-)

Sandman

unread,
Oct 26, 1999, 3:00:00 AM10/26/99
to
MAX340 <max...@aol.comQ> wrote in message
news:19991026225204...@ng-fs1.aol.com...
> True, but IIRC, he took it to a tranny chain place, like Aamco. Which is
not a
> real slick idea to begin with.

if this is the case, i will now wipe the egg off my face.

> >i guarantee you that the 727 in budds
> >dodge will _still_ be running when every transmission built today is long
> >since dead.
>

> Agreed.

which opens up an entire other thread. ;-)

Steve St.Laurent

unread,
Oct 26, 1999, 3:00:00 AM10/26/99
to
I'll agree with Jeff also. As my wife has a bun in the oven (due January
28th) this would've been a big concern for me as well. He wasn't asking for
a limo with champagne - simply a vehicle that could hold all of the
occupants to the current standards of the law. What if he had been in the
middle of the desert and 100 miles from the nearest city? The vehicle was
disable and they state they will take care of you. I'd be really embarassed
to be DC on this one. If nothing else it's a stupid business decision (I
own my own company so I can relate) - what if that tow truck had gotten in
an accident and killed (or even worse as far as $$ goes - maimed - sp?)
that baby - what kind of liability exposure would DC have been in for that?
JMHO - btw, Jeff, I would've done the same as you and taken care of it
myself and then I would've walked right through the nearest DC district
office front door and demanded satisfaction!

-Steve St.Laurent
'98 Quad Cab Long Bed (CMNSPWR), 4x4, ISB, 5sp, 4.10 LSD, Prime-loc remote
fuel filter,
boost & pyro gauges, TST Powermax, Permatech spray in liner, Grizzly
stainless nerf bars,
BFG 285/75R16 AT KO's
http://my.voyager.net/stevest

Sandman wrote in message <7v5e76$kki$1...@bgtnsc01.worldnet.att.net>...


>MAX340 <max...@aol.comQ> wrote in message

>news:19991026193754...@ng-cp1.aol.com...


>> Jeff and Terry said:
>>
>> >I refuse to get into a flame war over this.
>> >Good-bye.
>>
>> Then what exactly was your intention by posting such crap? If you did not
>want
>> to stir somewthing up, why bother telling us how you are so pissed off
and
>its
>> all Chryslers fault, and everything about it sucks but you?
>

>i gotta agree with him here. posting what he believes to be a valid gripe
>does not necessarily mean he wishes to engage in a flame war. he made his
>gripe, and bowed out in a courteous manner. no need to make it ugly.
>

Fitch R. Williams

unread,
Oct 26, 1999, 3:00:00 AM10/26/99
to
max...@aol.comQ (MAX340) wrote:

>Then what exactly was your intention by posting such crap? If you did not want
>to stir somewthing up, why bother telling us how you are so pissed off and its
>all Chryslers fault, and everything about it sucks but you?

I didn't have any problem with what he posted at all. I've had
vehicles like that, and had vehicles that ran perfectly from day one.
I think he followed up on his problems with his vehicle, he obviously
kept good records, and frankly did exactly the right thing in trying
to get them fixed.

I think he acted on his issues, properly. Letting things like that go
is a mistake.

Frankly, I don't see why all the heat on a guy that had a documented
list of problems with his vehicle. Heck, its his vehicle, it was his
money that was paid, its his satisfaction that counts, and these were
real problems - so why shouldn't he have tried to get them fixed? And
why isn't he entitled to be a bit pissed that it continues unabated?

I sure as heck would be if I had that vehicle!

Fitch
In So. Cal. High Desert
1995 Reg. Cab 2WD 2500SLT/12V/5spd/4.10/Turnover Ball gooseneck hitch/Tekonsha Sentinel
1999 QC 2 WD 3500SLT/24V/5spd/3.55/customized mirrors/Turnover Ball gooseneck hitch/Tekonsha Sentinel/Class IV DrawTite rear hitch.

MAX340

unread,
Oct 27, 1999, 3:00:00 AM10/27/99
to
>> Acceptable, but not a solution.
>
>out of sheer curiosity, what _would_ be at this point?

As I suggested, I would press for reimbursment. Still not a solution, but it
would be a way for Chrysler to at least pay for their mistake.

>when you are a potential returning customer, is there _really_ such a thing
>as being nit picky? especially considering the cost of these new trucks?

True, but if we are talking safety and being stranded, none of these problems
would do that.

My real question is, what led to the discovery of leaking air vents? Reason to
reseal cowl panel? lots of things that seem odd here.

Max

MAX340

unread,
Oct 27, 1999, 3:00:00 AM10/27/99
to
>one thing ive _never_
>understood is your aversion to women. they _are_ your sex of choice, yes?

Absolutely. And I do find the occasional "Miss Right Now", but I have little
interest in the hassle many have proven capable of in the past. My policy now
is not to slow down for any of em. If they are truly interested, and willing to
put up with my hobbies, work, and general lifestyle, then they are welcome to
try and catch up.

Meantime, life is not perfect, but it is proving quite fun. Even if Christie is
trying to hook me up with the girl who is the Maid of Honor in the wedding I
have been asked to be Best Man for (it was a mutual decison, I know both the
bride and groom) in early November. She claims the young lady is "my type", to
which I say, "remind me why I should continue to look for my type given the
past results?"

I suppose it could be fun, I hear tell the lass in question prefers little in
the way of undergarments.


MAX340

unread,
Oct 27, 1999, 3:00:00 AM10/27/99
to
>if he indeed had his tranny rebuilt 4 times and it still didnt work, i cant
>really fault him for bitching about it.

I can. Why? You answered it with:

>however, after the _second_ rebuild
>failed _any_ mechanic worth a grain of salt would have suspected something
>in the housing itself was out of tolerance, and replaced the entire
>transmission.

DING!!!

Its not the tranny after the second rebuild, its a poor mechanic, or a bad
decision by the owner, either in allowing the same tranny a third time, or by
doing the same thing to destroy it a third time.

Personally, I know of a gentleman around here who is the same type as the


beekeep, has a 1/2 ton Chevy, and has had the TH700R4 rebuilt 6 times. I was
asked to do the 5th one, and upon arrival to pick up the tranny, I discovered a
few things......like the 2.25" trailer ball on the BUMPER, and the 10,000lb
trailer alongside the truck. I asked his mechanics if he towed the trailer with
the same truck the tranny was being pulled from. When they said yes, I told him
he had a choice, find another tranny rebuilder, or accept my work at 75%
originally agreed on price and NO warranty. He chose the 75% price, and had the
longest stretch of use since the brand new tranny. I told him he needed a
heavier truck.

MAX340

unread,
Oct 27, 1999, 3:00:00 AM10/27/99
to
>however, if he was taking it back to the dealer......a factory
>representative of chryco.....whom the consumer is _supposed_ to be able to
>trust......then the problem still lies in chryco

True, but IIRC, he took it to a tranny chain place, like Aamco. Which is not a


real slick idea to begin with.

>i guarantee you that the 727 in budds


>dodge will _still_ be running when every transmission built today is long
>since dead.

Agreed.

>and budd is harder than hell on his old dodge. ;-)

Of this I have no doubt.

Max

Hattmakr

unread,
Oct 27, 1999, 3:00:00 AM10/27/99
to

>From: "JoeS" goa...@nospam.net

>sorry to have to say this guy... but you're an idiot. The tires,
>windshield, brake
>pads and every other little thing on your truck was paid for by You. Yes,
>even the
>warranty is factored into the price. If the warranty, and by extension, the
>Roadside
>Assistance program were considered an "freebie", they wouldn't have to stand
>by
>them. If a dealership has screwed you by not meeting it's obligations under
>that
>warranty, there are ways to rectify that, including legal action.

Sorry guy, you re an idiot. Go back and read the first post of this thread if
you know how and you will see that Chrysler did not stand by their customer
when he needed RA. Then look at your quote where you said " If the warranty,
and by extension, the
>Roadside
>Assistance program were considered an "freebie", they wouldn't have to stand
>by them."
You just made my point very clear. And the only thing I had to do was quote
you.

Hattmakr

unread,
Oct 27, 1999, 3:00:00 AM10/27/99
to
>From: max...@aol.comQ (MAX340)

>Unless you are totally stupid, you must surely realize that sales of the
>product pay for the expenses of the company. Therefore, you paid for the
>warranty, since the warranty is an expense of the company.
>

Hmmm never considered myself stupid. Just looking here at the sales invoice and
the window sticker from my 99 2500 and unless I'm blind, I don't see a thing
about warranty charges or RA charges. Theres the options charges, theres the
Cummins charge, theres the base price, theres the...well it ain't there. So
how did they charge me for it? Base price? Doubt it since the base price of the
vehicle wont hardly cover the actual cost to build the truck, and don't forget
the cost of retooling the lines to build this truck back in 93. Thats probably
not paid for yet. And dont forget the 45-50k or more a year salaries to pay
those 75 or 100 people who touched the truck during production. After all that
and the 3 hours I spent dickering the salesman down $2950.00, not much room
left to cover a warranty especially when the man looks you in the eye and says
"3/36k warranty is of no cost to you with RA included. Now if you want a 7/70k
thats going to cost you so and so." Maybe I just don't get it. I guess the
5yr/100k warranty on my Cummins ain't free either like they said it was is it?
Thought it cost $4500.00 give or take a few hundred because it was a good
engine. Then again if it is such a good engine, why should it need a warranty?
Like you said Max maybe I'am stupid.


>Some people think they know it all. The rest of us have the skill/experience
>to
>overcome our lack of knowledge, research the facts, ask questions, or even
>the
>sense to walk away, letting well enough alone.


Common sense ain't so common.

Jerry

unread,
Oct 27, 1999, 3:00:00 AM10/27/99
to
Jeff it sounds like you simply ran into a lemon. That does happen
regardless of manufacture. I wouldn't give up to soon on the Dodge. I'm
on my third one with no problems to speak of. Good luck. PS...ignore
the trolls that try to start a flame war with their non productive
comments.

Jerry

honeybs

unread,
Oct 27, 1999, 3:00:00 AM10/27/99
to
max...@aol.comQ (MAX340) wrote:

>>if he indeed had his tranny rebuilt 4 times and it still didnt work, i cant
>>really fault him for bitching about it.

>I can. Why? You answered it with:

>>however, after the _second_ rebuild
>>failed _any_ mechanic worth a grain of salt would have suspected something
>>in the housing itself was out of tolerance, and replaced the entire
>>transmission.

>DING!!!

>Its not the tranny after the second rebuild, its a poor mechanic, or a bad
>decision by the owner, either in allowing the same tranny a third time, or by
>doing the same thing to destroy it a third time.

Yeah, right, like the dealer will listen. I suggested that
something was wrong or out of balance under the truck. I
also stated on the second and third rebuilds that the tranny
should be completly replaced but it never happened. You
really don't have many options when the work is being
performed under warranty. I didn't care if they went to the
junk yard, all I wanted was a dependable transmission.

>Personally, I know of a gentleman around here who is the same type as the
>beekeep, has a 1/2 ton Chevy, and has had the TH700R4 rebuilt 6 times. I was
>asked to do the 5th one, and upon arrival to pick up the tranny, I discovered a
>few things......like the 2.25" trailer ball on the BUMPER, and the 10,000lb
>trailer alongside the truck. I asked his mechanics if he towed the trailer with
>the same truck the tranny was being pulled from. When they said yes, I told him
>he had a choice, find another tranny rebuilder, or accept my work at 75%
>originally agreed on price and NO warranty. He chose the 75% price, and had the
>longest stretch of use since the brand new tranny. I told him he needed a
>heavier truck.

I have a two inch ball on a step bumper. The heavist I pull
is a 12 foot aluminum boat to go crabing in once and a
while. The other trailer has a 50 gal drum (700 pounds max)
for hauling sugar syrup for bee feed.

>Max

>Some people think they know it all. The rest of us have the skill/experience to
>overcome our lack of knowledge, research the facts, ask questions, or even the
>sense to walk away, letting well enough alone.

// Bee Just & Just Bee!
=8{ })))- Chicamuxen, Maryland, USA
\\ www.radix.net\~honeybs


honeybs

unread,
Oct 27, 1999, 3:00:00 AM10/27/99
to
"Sandman" <San...@team.camaroz28.com> wrote:

>MAX340 <max...@aol.comQ> wrote in message

>news:19991026194057...@ng-cp1.aol.com...
>> I could accept this, but you claimed 4 rebuilds and it still did not work

>if he indeed had his tranny rebuilt 4 times and it still didnt work, i cant
>really fault him for bitching about it. however, after the _second_ rebuild


>failed _any_ mechanic worth a grain of salt would have suspected something
>in the housing itself was out of tolerance, and replaced the entire
>transmission.

>hey greg, who handled your rebuilds....and what is the status on it now?

The dealer did the first three rebuilds under warranty. The
forth one was a little passed the 70,000 mile mark and was
out of warranty. In talking with Dodge I offered to pay
half for the rebuild but they refused. AAMCO did the next
rebuild and a year later, the fifth, at no charge. Its been
two years now and all is well other than a little
vibration/noise from the OD unit once and a while. I may
have to have the filter and fluids changed this year when I
take it in for its annual inspection this year, something
that has never had to be done before on this truck as the
trannys never lasted that long!

Greg the beekeep

>--
>Sandman ICQ# 1777774
>Collier Welding d.b.a. Advanced Fabrication

>http://www.webdesigns1.com/asw/bios/nathan.html

>--> lift for health, lift for life, lift for hotter chicks. :-)

JoeS

unread,
Oct 27, 1999, 3:00:00 AM10/27/99
to
Dude! my point is the original poster has a legitimate grievance and
he has a right to complainand a right to compensation! And one more time,
It's not a freebie!

Hattmakr <hatt...@aol.com> wrote in message
news:19991026230318...@ng-fo1.aol.com...

JoeS

unread,
Oct 27, 1999, 3:00:00 AM10/27/99
to
I agree with Max. You are stupid.

Hattmakr <hatt...@aol.com> wrote in message

news:19991026233630...@ng-fo1.aol.com...

> >Some people think they know it all. The rest of us have the
skill/experience
> >to
> >overcome our lack of knowledge, research the facts, ask questions, or
even
> >the
> >sense to walk away, letting well enough alone.
>
>

Devin Olson

unread,
Oct 27, 1999, 3:00:00 AM10/27/99
to
Jeff & Terri Griffin wrote:
>
> bird_o...@my-deja.com wrote:
>
> > Make sure you check the GM warranty to see if they will get you a limo
> > to escort you to anywhere you want to go. If you were so happy with your
> > Silverado, why did you change companies in the first place? Could it be
> > they upset you in some way? They didn't have any champagne on the limo?
> >
> > Stop your whining about how they didn't help you out when they did the
> > most they could without leaving themselves open to numerous lawsuits
> > from people who sue just in the hope of getting something more all the
> > time. Your family is YOUR responsibility, NOT Chryslers. Their
> > responsibility is to your vehicle, nothing more.

>
> I refuse to get into a flame war over this.
> Good-bye.

Again I ask, WHY COULDN'T you use the car seat from your vehicle????
--
Devin S. Olson --Phoenix, AZ
http://www.primenet.com/~dolson/start.html
97 RAM 2500HD CCLB 4X4 V10

Devin Olson

unread,
Oct 27, 1999, 3:00:00 AM10/27/99
to
MAX340 wrote:
>
> Yeah, but who wants another of me running around the surface of the planet?
>

I like you Max, but that's a really scary idea.

Sandman

unread,
Oct 27, 1999, 3:00:00 AM10/27/99
to
honeybs <hon...@radix.net> wrote in message
news:7v6hf7$q4c$1...@news1.Radix.Net...

> The dealer did the first three rebuilds under warranty.

validates a lot of what you said.

> I may
> have to have the filter and fluids changed this year

NO! with the luck youve had, dont you _dare_ remove that pan again.

Jay H.

unread,
Oct 27, 1999, 3:00:00 AM10/27/99
to
> > All I am saying is riding in a car without a car seat isn't that big of
a
> > risk all things considered. Most of the population of the United States
> > has driven and ridden the majority of their lives without car seats or
> > even seat belts. I never was in a car seat and I rarely wore seat
belts,
> > nor did any of the people I grew up with until we were nearly in our
> > 20's. I am only 29 now. It wasn't that long ago that people didn't
worry
> > that much about it.
>
> Kinda makes you wonder how we all survived without Big Brother looking out
> for us, doesn't it?

Amen... I'm tired of all that looking over my shoulder... people have and
will do just fine without it.

Jay H.

Jay H.

unread,
Oct 27, 1999, 3:00:00 AM10/27/99
to
> > Kinda makes you wonder how we all survived without Big Brother looking
out
> > for us, doesn't it?
>
> You know, I swore I would not get involved in this tangent about car
seats.
> But...
>
> To answer your question, we didn't survive. Mandatory car seats have
saved our
> children's lives and reduced the number of deaths from 'the good old
days.' I,
> too, grew up standing in the front seat with not a care in the world.
But,
> we've become more educated and learned a thing or two about safety. As a
> parent, I cannot imagine the grief and agony I would endure after watching
my
> son fly through the windshield just because I was too stupid to put him in
a car
> seat.
>
> Frankly, I'm shocked and saddened that anyone would endanger a child's
life.
>

Hmm... This is going to sound cold probably, but... If your so worried about
your son then, don't take him with you in the car... Plenty of people still
die with a car seat or seat belts on... Unfortunately there are risks in
this world... You chose which ones you want to take and how sever they
are... As for how this post was started... I would have ridden with the tow
truck guy and put my kid on my lap... Simple as that... Cause we could get
hit on the road too... I guess it's just the way I see it...

Jay H.

MikE

unread,
Oct 27, 1999, 3:00:00 AM10/27/99
to
Devin Olson wrote in message <3817005E...@primenet.com>...

>
>Again I ask, WHY COULDN'T you use the car seat from your vehicle????
>--


I think that this is a fair question, but I have seen no answer.


Mike :^)

MAX340

unread,
Oct 27, 1999, 3:00:00 AM10/27/99
to
>He wasn't asking for
>a limo with champagne - simply a vehicle that could hold all of the
>occupants to the current standards of the law.

I know of no towing company that has anything more than a cab chassis, no
second seat etc.

>he vehicle was
>disable and they state they will take care of you. I'd be really embarassed
>to be DC on this one.

The problem is, DC has to rely on the dealer in that area. If the dealer is not
committed to that type of service, its not going to happen.


Max

MAX340

unread,
Oct 27, 1999, 3:00:00 AM10/27/99
to
>I didn't have any problem with what he posted at all.

I understand his problem, however the smarmy "I would never do that with my
kid", etc. is not part of the problem.

>Heck, its his vehicle, it was his
>money that was paid, its his satisfaction that counts, and these were
>real problems - so why shouldn't he have tried to get them fixed?

I still wanna know how you discover a leaking fresh air vent. I asked about the
cab doors out of curiousity.

MAX340

unread,
Oct 27, 1999, 3:00:00 AM10/27/99
to
>You
>really don't have many options when the work is being
>performed under warranty. I didn't care if they went to the
>junk yard, all I wanted was a dependable transmission.

And you talked to the zone rep, right? And now that the warranty is over, you
got another tranny, right?

MAX340

unread,
Oct 27, 1999, 3:00:00 AM10/27/99
to
>" If the warranty,
>and by extension, the
>>Roadside
>>Assistance program were considered an "freebie", they wouldn't have to stand
>>by them."

>You just made my point very clear. And the only thing I had to do was quote
>you.

Duh, it was sarcasm. If the warranty is written into the sales agreement, its
part of the stuff Chrysler agrees to provide.

MAX340

unread,
Oct 27, 1999, 3:00:00 AM10/27/99
to
>Hmmm never considered myself stupid.

Well, maybe you should, read on.

>Just looking here at the sales invoice and
>the window sticker from my 99 2500 and unless I'm blind, I don't see a thing
>about warranty charges or RA charges.

Right, and you don't see a line marked "profit" either, do ya? See, the costs
of the warranty are taken from the profits of the company. Where do the profits
come from? That big truck in the driveway. See any line on the bill of sale
that says "our profit" yet?

>Doubt it since the base price of the
>vehicle wont hardly cover the actual cost to build the truck,

Garbage. Chevy was making close to $10,000 on each Suburban shortly after
introducing the new body style in 93. Base price was over $30,000

>and don't forget
>the cost of retooling the lines to build this truck back in 93. Thats
>probably
>not paid for yet.

Yeah, and where is the line on the bill of sale that says, "retooling costs so
your truck continues to be real cool looking". Oh yeah, thats not there either.
Why? Well it comes out of the profits, which are still unlisted on your bill of
sale.

>And dont forget the 45-50k or more a year salaries to pay
>those 75 or 100 people who touched the truck during production.

You are proving my point. And you are looking stupid. Those salaries are not
listed either.

>After all that
>and the 3 hours I spent dickering the salesman down $2950.00, not much room
>left to cover a warranty

See, here is more stupidity. They dont figure on covering the warranty costs on
YOUR truck from the profits on YOUR truck. Warranty costs are an overall
liability to the bottom line on the entire division's books for the year.

>especially when the man looks you in the eye and says
>"3/36k warranty is of no cost to you with RA included.

That guy who is staring at you is employed by the dealer, not Chrysler. He
could give a hoot about DC's bottom line.

>Maybe I just don't get it.

DING!!!

>Common sense ain't so common.

Right, so go back and figure it out, and stop *looking* so stupid.

Stan Wright

unread,
Oct 27, 1999, 3:00:00 AM10/27/99
to
Interesting folks, the Griffins.....As Max mentioned earlier,
Chrysler RA may have called the towing service, and the service could
have dropped the ball--who knows? I'd be ticked off also, no matter who
was to blame, but the remainder of the problem was his own.

The RA provided rental car agencies numbers as an option--again,
it's not the fault of Chrysler that a rental car could not be delivered.
A ride was available with the tow vehicle, which the Griffins were going
to decline--this may in itself, have been the reason the tow vehicle
never arrived; the operator may have taken their attitude that a lack of
an "acceptable" ride for their son meant that their assistance would not
be used--therefore, the truck was not called. I probably would have
thought this......Oh, and they are so concerned about the safety of
their son? Gee, let's just sit on the side of the road and pout about
the poor service! Solve your own damn problem! Lock the doors of the
truck and call a cab. Not the cops......hopefully someone who truly
needed police services didn't get killed, mugged, raped, etc., while
they were using them as a taxi service just because he was too cheap or
unpopular (what about friends, coworkers, or family) to get himself and
his precious family home! I also suppose that he purchases an extra
ticket whenever he flies somewhere so that he can strap his kid into a
child seat in an airliner--or maybe he only takes the Greyhound or
Amtrak........Take the tow truck ride home, and God forbid, if something
does happen, you deal with the towing service and the courts later--did
he really think it was safer sitting on the side of the road for who
knows how long?.......

Some people. The lack of common sense. Another victim without a
crime. Ain't this country great? If he really dislikes his truck
because of the problems he's experienced, so be it, but blaming Chrysler
for his own bullheadedness is wrong and childish.


Stan


Fitch R. Williams

unread,
Oct 27, 1999, 3:00:00 AM10/27/99
to
gen...@real-pros.com (Mr. Speaker) wrote:

>All I am saying is riding in a car without a car seat isn't that big of a
>risk all things considered. Most of the population of the United States
>has driven and ridden the majority of their lives without car seats or
>even seat belts.

Car seats maybe, seat belts, I doubt it. We had seat belts in all our
family cars in 1956. My 23 year old daughter had a car seat on the
ride home from the hospital. I remember when flying out of cars and
being killed was relatively common, and people losing control of cars
because they slid out from behind the wheel happened considerably more
often than today.

All in all, I think seat belts for those large enough to wear them and
car seats and booster seats for those to small to wear them are a very
good idea.

Putting on a seat belt is so automatic for me that I do it when
backing out of the drive way to park by the curb just out of habit.

Jeff & Terri Griffin

unread,
Oct 27, 1999, 3:00:00 AM10/27/99
to
OK, I said I was bowing out from a flame war, but I hope this doesn't generate
any. I just want to make a few comments and let you all know the latest.

MAX340 wrote:

>
> I understand his problem, however the smarmy "I would never do that with my
> kid", etc. is not part of the problem.
>
>

Sorry Max, I didn't mean to be "smarmy". Just watching out for my kid in an
unfortunate situation.

>
> I still wanna know how you discover a leaking fresh air vent. I asked about the
> cab doors out of curiousity.
>

You hear a loud whistling noise when your going down the road, and you smell odors
from outside the truck when the vent is closed. (e.g. exhaust from in front of you,
the local mexican food restaurant, skunks, etc.)

BTW, just got the truck back. They replaced the fuel pump, replaced the water pump
gasket (again), and adjusted the fresh air vent doors (leaking again.) Lemon truck
or incompetent dealer? A little of both in my opinion. Fresh air vent can be
lived with, but read the post again listing the repairs. Steering column, cruise
control module, seat belt wiring harness, rear door latch, fuel pump, water pump
gasket (twice), headliner, etc. Each in itself, just a glitch. Put them all
together, and my truck is in the shop for 2-3 days at a time every other month.
Not what you expect from a new vehicle.

As a matter of fact, this RA was NOT a freebie. While it comes with a new vehicle,
I just checked out the details of my Chrysler service contract. It includes RA,
and I paid for it.

Don't forget, the original post was meant to be informative to all who own a new
Dodge that if it breaks down, your truck is covered; you are not.

And another thing, to bird_o...@my-deja.com who made the "limo with no
champage" comment on why I got rid of my '95 Chevy. Simple, I couldn't get to the
car seat easily in the Chevy extended cab and needed a vehicle with rear doors.
Hence, the Quad Cab.

Jeff

Mr. Speaker

unread,
Oct 27, 1999, 3:00:00 AM10/27/99
to

Well the cars may have had the seat belts but it didn't mean a lot of
people wore them. That is my point. I rarely wore them until about 10
years ago. I am not alone.

Mr. Speaker

unread,
Oct 27, 1999, 3:00:00 AM10/27/99
to
In article <19991027215534...@ng-fq1.aol.com>, max...@aol.comQ
(MAX340) wrote:

> >Some people. The lack of common sense. Another victim without a
> >crime. Ain't this country great? If he really dislikes his truck
> >because of the problems he's experienced, so be it, but blaming Chrysler
> >for his own bullheadedness is wrong and childish.
>

> Bingo. On the money.
>


I agree too...

PcolaPhil

unread,
Oct 27, 1999, 3:00:00 AM10/27/99
to
Reading the posts under this subject has been interesting, but I need to
inject something also. The talk here has been back and forth about the
mandatory safety measures that our government has forced on us. Most feel
that the most that they have done is to add to the cost of
automobiles/trucks. True, but I can remember post WWII when we began to get
our 'real' freedom back and one of the things we all wanted most was - - a
car! Obtaining a driver's license back then was harder than now, and we
didn't have as many incapable drivers behind the wheel as now. Driving was
a privilege then, and nobody listened to the BS about 'our right to drive a
car.' The cars built then were tanks comparatively, but only in weight.
Cars today are engineered safer than ever in our history, are better made,
more amenities, etc. But the bigger fact is that we killed about 10,000
more people each year on our roads than are dying now. It is true. I can
remember still when we were doing around 50,000 a year, year in and year
out. Last year I believe there were around 43,000 died. Still too many,
but there are a helluva lot more drivers out there now than we could have
ever imagined back in the late '40s or early '50s. And, these drivers don't
have to know how to read, write, prove that they can think or anything else.
Driver's licenses are handed out like coupons today.

Despite this, fewer people are dying on the roads and I truly believe that
some of the safety features in our cars are the reason for this; to include
seat belts, air bags, and reinforced passenger cages with crumble zones
front and rear. It is possible also that many or most of these features
would have found their ways into our vehicles without the impetus of the
government, but it would have taken much longer. If I recollect properly,
Volvo came out with 3-point seatbelts in the early '50s and those of today
are patterned the same way. I even like Dole's extra brake light which gets
your attention much better than when one wasn't there.

They work and most of us could take a lesson and learn to drive within the
limits specified and take advantage of these safety features. But we won't.

Nuff said.

Phil

bird_o...@my-deja.com

unread,
Oct 28, 1999, 3:00:00 AM10/28/99
to
In article <19991026193754...@ng-cp1.aol.com>,
max...@aol.comQ (MAX340) wrote:

> Jeff and Terry said:
>
> >I refuse to get into a flame war over this.
> >Good-bye.
>
> Then what exactly was your intention by posting such crap? If you did
not want
> to stir somewthing up, why bother telling us how you are so pissed off
and its
> all Chryslers fault, and everything about it sucks but you?
>
> Max
>

Thanks Max. Now that I have had a chance to calm down a little after
being so upset at someone for expecting so much out of a limited
warranty, I can say a few things a little more calmy and objectively.

Yes, I can see being upset at Chrysler for not getting a tow truck soon
enough and there is a legitimate complaint for all the repairs, but:

The way I see it, D/C was trying to address all the concerns and didn't
tell him no even after 2 headliners, multiple adjustments on the doors,
etc,etc.

The part that was so upsetting to me was he expected D/C to take care of
his "special" situation with his family by getting him a rental car
delivered on site because of his concern for his childs safety. But he
wasn't so concerned about safety when he had to pay for it. He was too
cheap to get a taxi on his own to get to the rental but instead has to
call a policeman to deliver his wife home for free while he sits on the
side of the road with his child. I still don't understand why he
couldn't take the car seat out of his truck and put it in the cop car to
be taken home. Or better yet, why didn't he have the cop stay behind his
vehicle with the lights on so he wouldn't be rearended while waitng for
his wife to get the car?

Brian


Sent via Deja.com http://www.deja.com/
Before you buy.

Hattmakr

unread,
Oct 28, 1999, 3:00:00 AM10/28/99
to
>From: max...@aol.comQ (MAX340)

Ramble ramble. Finished now? You put all that up there but you haven't said
anything. Back to the point, the guy needed help from DC with RA. He claims he
didn't get it. He got what he paid for...NOTHING Originally my post was
scarcasm about it being a freebie, as was the second post, but since you
disagree, maybe I'll try and run it in the ground.

MAX340

unread,
Oct 28, 1999, 3:00:00 AM10/28/99
to
>Some people. The lack of common sense. Another victim without a
>crime. Ain't this country great? If he really dislikes his truck
>because of the problems he's experienced, so be it, but blaming Chrysler
>for his own bullheadedness is wrong and childish.

Bingo. On the money.


MAX340

unread,
Oct 28, 1999, 3:00:00 AM10/28/99
to
>Ramble ramble. Finished now? You put all that up there but you haven't said
>anything.

Then forgive me for saying you look stupid. You ARE stupid. I tried to avoid
it, but you have finally proven it. ALL the things you mentioned are taken from
the profits from the sale of your vehicle to the DEALER, not you. NONE of those
things is mentioned on ANY invoice for that vehicle. Why? Because all of those
things are paid for by Chrysler selling the vehicle.

>Back to the point, the guy needed help from DC with RA.

The point is, you are too daft to realize that whether or not the service is
listed on the bill of sale, the option list, or Santa's upcoming Christmas
list, YOU still pay for it by writing the check and taking the truck home. The
point is, you are changing the subject because you may have finally realized
just how stupid you look.

>He claims he
>didn't get it. He got what he paid for...NOTHING

Garbage. He and everyone else that bought a vehicle from Chrysler paid for that
service.

>Originally my post was
>scarcasm about it being a freebie, as was the second post, but since you
>disagree, maybe I'll try and run it in the ground.

Go for it, its your idiocy you will be proving.

MAX340

unread,
Oct 28, 1999, 3:00:00 AM10/28/99
to
>You hear a loud whistling noise when your going down the road, and you smell
>odors
>from outside the truck when the vent is closed. (e.g. exhaust from in front
>of you,
>the local mexican food restaurant, skunks, etc.)

I may be wrong about Chryslers, but I do know that alot of vehicles purposely
had fresh air ventilation all the time, and those odors were inescapable.
However, seems to me they should have one of those wonderful HEPA filters on it
now.

>Put them all
>together, and my truck is in the shop for 2-3 days at a time every other
>month.
>Not what you expect from a new vehicle.

Agreed.

>As a matter of fact, this RA was NOT a freebie. While it comes with a new
>vehicle,
>I just checked out the details of my Chrysler service contract. It includes
>RA,
>and I paid for it.

Have you asked for reimbursment for your expenses?

>Don't forget, the original post was meant to be informative to all who own a
>new
>Dodge that if it breaks down, your truck is covered; you are not.

Glad you clarified that, your point was rather lost in what appeared to be a
general hatred of the truck.

Bryan

unread,
Oct 28, 1999, 3:00:00 AM10/28/99
to
>From: max...@aol.comQ (MAX340)

>Glad you clarified that, your point was rather lost in what appeared to be a
>general hatred of the truck.

LOL!!! So what if Jeff showed some frustration in his situation!! And no the
point was not rather lost, l read it and understood it.

Bryan BNSF Locomotive Engineer
1989 F-250 diesel with Banks Turbo
using Delvac1 synthethic heavy duty
5W40 motor oil(l love it!!)
M52 5 ton 6x6 Tractor:
Continental multi-fuel turbo charged

Bryan

unread,
Oct 28, 1999, 3:00:00 AM10/28/99
to
>From: smwr...@webtv.net (Stan Wright)

>A ride was available with the tow vehicle, which the Griffins were going
>to decline--this may in itself, have been the reason the tow vehicle
>never arrived; the operator may have taken their attitude that a lack of
>an "acceptable" ride for their son meant that their assistance would not be
used--therefore, the truck was not called.

Well in Texas it is against the law to not have toddlers strapped in a child
seat.You have made a wild assumption without knowing all the facts. l doubt the
tow truck would have allowed the child to ride in his truck as he would have
been liable had anything happened.


>I probably would have
>thought this......Oh, and they are so concerned about the safety of
>their son?

Again, the tow truck service probably knew law about child seats, so yes, l
believe they were rightly concerned.

> I also suppose that he purchases an extra
>ticket whenever he flies somewhere so that he can strap his kid into a
>child seat in an airliner--or maybe he only takes the Greyhound or
>Amtrak........Take the tow truck ride home, and God forbid, if something
>does happen, you deal with the towing service and the courts later--did

>he really think it was safer sitting on the side of the road for who
>knows how long?......

You like to make wild assumptions don't you??? Not the sign of
intelligence......


>Some people. The lack of common sense. Another victim without a
>crime. Ain't this country great? If he really dislikes his truck
>because of the problems he's experienced, so be it, but blaming Chrysler
>for his own bullheadedness is wrong and childish.

l did'nt see any crime being accused of here, did you? Again you like to make
someone sound bad by making your own stupid assumptions. l believe his
complaint was about the RA and his truck having problems which lead to his
needing the service. Not hard to figure out.

wile

unread,
Oct 28, 1999, 3:00:00 AM10/28/99
to

> >>Hmmm never considered myself stupid.
> >>Just looking here at the sales invoice and
> >>the window sticker from my 99 2500 and unless I'm blind, I don't
see a thing
> >>about warranty charges or RA charges.
> >>Doubt it since the base price of the
> >>vehicle wont hardly cover the actual cost to build the truck,
...

NOW I GET IT! It's a freakin conspiracy.

The US government finally stopped secretly funding Crysler and thus the
tax surplus! Thanks to the brilliant insight expressed by the Hattmakr,
I now understand that Crysler couldn't possibly stay in business on
their own as there's not enough mark-up in the base price to cover the
costs of all those people who touched my truck. This even explains the
fingerprints all over my truck when I picked it up!

So then Daimler steps in and buys Crysler! And stupid me - there I was
thinking it was because Crysler had become profitable. No, it’s because
Daimler had too much money and needed some place to spend it….

Hattmakr, you’re a genius!!!!!!!!!!!!!!!!!!!!

--

Real gun control, is being able to hit your target.
"One shot, One kill"

honeybs

unread,
Oct 28, 1999, 3:00:00 AM10/28/99
to
max...@aol.comQ (MAX340) wrote:

>>You
>>really don't have many options when the work is being
>>performed under warranty. I didn't care if they went to the
>>junk yard, all I wanted was a dependable transmission.

>And you talked to the zone rep, right?

Yep and customer care. Niether seemed to give a shit.

>And now that the warranty is over, you
>got another tranny, right?

I had it repaired by a shop that stand behind their work,
not patch it up for another 25 k miles.

>Max

Greg the beekeep

// Bee Just & Just Bee!
=8{ })))- Chicamuxen, Maryland, USA
\\ www.radix.net\~honeybs


Hattmakr

unread,
Oct 28, 1999, 3:00:00 AM10/28/99
to
>From: max...@aol.comQ

<snip> not gonna ramble

>Garbage. He and everyone else that bought a vehicle from Chrysler paid for
>that
>service.

And he got what he paid for....NOTHING. In business when you pay for something
you usually get something. DC let him down.

MikE

unread,
Oct 28, 1999, 3:00:00 AM10/28/99
to
What about Neon's? They sell the Dodge Neon at a loss to satisfy the EPA
requirements concerning the MPG flap. Did you pay for it then?

Mike :^)

MAX340 wrote in message <19991027220213...@ng-fq1.aol.com>...
with RA.


>
>>
>Garbage. He and everyone else that bought a vehicle from Chrysler paid for
that
>service.
>
>
>

bird_o...@my-deja.com

unread,
Oct 28, 1999, 3:00:00 AM10/28/99
to
In article <general-2710...@klb-2.dsl.visi.com>,

gen...@real-pros.com (Mr. Speaker) wrote:
> In article <19991027215534...@ng-fq1.aol.com>,
max...@aol.comQ
> (MAX340) wrote:
>
> > >Some people. The lack of common sense. Another victim without a
> > >crime. Ain't this country great? If he really dislikes his truck
> > >because of the problems he's experienced, so be it, but blaming
Chrysler
> > >for his own bullheadedness is wrong and childish.
> >
> > Bingo. On the money.
> >
>
> I agree too...
>

Amen Brother. It's good to see I am not the only one who believes in
personal responsibility. I tip my hat to you all...

Brian

MikE

unread,
Oct 28, 1999, 3:00:00 AM10/28/99
to
While I can see the reasoning behind both sides of this I can't help but to
still wonder why wouldn't he just use the Car Seat in the Tow Truck? Did I
miss the answer to this or does it remain unanswered?

Mike :^)

Bryan wrote in message <19991028004311...@ng-cl1.aol.com>...

>>Some people. The lack of common sense. Another victim without a
>>crime. Ain't this country great? If he really dislikes his truck
>>because of the problems he's experienced, so be it, but blaming Chrysler
>>for his own bullheadedness is wrong and childish.
>

bird_o...@my-deja.com

unread,
Oct 28, 1999, 3:00:00 AM10/28/99
to
In article
<11E0BE271932E979.CA2BF4FF...@lp.airnews.net>,
Jeff & Terri Griffin <jg2...@airmail.net> wrote:
>

I
> understand that vehicles, even new ones, break down. But to have
> Chrysler tell me that they're leaving my family beside the road is
> unacceptable. They could have called a taxi to get us to a rental
> agency, had the local dealer send a car to get us to a rental agency,
> or any other of a number of things. But, in essence, saying "we'll
tow
> your truck in, but your hoofing it home yourself" just wasn't the
right
> thing to do.
>

This is not being informative... this is passing blame. I understand
that your are upset that you ended up with a lemon but I also think you
expect too much.

bird_o...@my-deja.com

unread,
Oct 28, 1999, 3:00:00 AM10/28/99
to
In article <7va6h7$v0a$1...@nntp3.atl.mindspring.net>,

"MikE" <NoS...@EatMoreSpam.com> wrote:
> While I can see the reasoning behind both sides of this I can't help
but to
> still wonder why wouldn't he just use the Car Seat in the Tow Truck?
Did I
> miss the answer to this or does it remain unanswered?
>
> Mike :^)
>
> Let's not forget, he could have also used it in the police car...

but I don't think we will get an answer because it is all water under
the bridge and doesn't matter anymore.

Brian

Stan Wright

unread,
Oct 28, 1999, 3:00:00 AM10/28/99
to
Bryan, I can't snip items from your post with my lowly WebTV, but
in response, yes, I am intelligent enough. I wasn't the one sitting on
the side of the road pouting--okay, maybe "pouting" IS an assumption.
It is against the law in Washington state to have children ride in a
vehicle without a child seat also, but, as a safe parent, Mr. Griffin
had his own which he could have used. Here is another "wild
assumption," I would imagine that any tow truck operator would suggest,
if not insist that the parent use their child seat in his vehicle--why
would he pack one and take up valuable space unless he has a newer rig
(that is becoming very popular in this area) that is equipped with an
extra cab area or crew cab? I have no gripes about his concerns over
his child's safety, good for him, he just needs to look at the big
picture and get his family off the road and get them home.

My pointing out of the obvious, is no more insulting than what he
has done to himself by telling how he just sat there and blamed Chrysler
for the whole ordeal. Chrysler is to fault for possibly not contacting
the tow service and selling him a vehicle which has needed more service
than would be expected. He is the one who decided that his family could
just sit on the side of the road unless a child seat-equipped rental car
could be hand delivered to the site. I don't recall reading that that
was part of the Chrysler RA program in my
'99 Ram literature. The program is for the vehicle, not the
passengers--would Chrysler be responsible for all the passengers in a
van that broke down, also? You must be like Mr. Griffin and need to
blame someone else for every problem and have another to solve them.
It's a tired cliche', but shit happens--either deal with it or cry about
it and look the fool.

Stan


MAX340

unread,
Oct 28, 1999, 3:00:00 AM10/28/99
to
>It's a tired cliche', but shit happens--either deal with it or cry about
>it and look the fool.

Jeez Stan, for a guy with a V10 you sure make alot of sense otherwise. J/K

Once again, I agree.

MAX340

unread,
Oct 28, 1999, 3:00:00 AM10/28/99
to
>>And now that the warranty is over, you
>>got another tranny, right?
>
>I had it repaired by a shop that stand behind their work,
>not patch it up for another 25 k miles.

Did they do any work on it to improve it or did they simply change the whole
thing out, or stock same case rebuild?

MAX340

unread,
Oct 28, 1999, 3:00:00 AM10/28/99
to
>And no the
>point was not rather lost, l read it and understood it.

Good for you. Thats a first, isn't it?

It is loading more messages.
0 new messages