Unable to mount ntfs usb

[Jorge Torres]

First of all, thank you to the developer(s) of this fantastic product. I got my device flashed in no time. I was able to set everything up including samba and NFS. However, I was not able to get access to my USB with an NTFS partition. I was able to see my usb in read only mode before the flashing. I install ALT-f and ff packages. When I tried to install ntfsprogs I got the following message

Package ntfsprogs wants to install file /Alt-F/usr/sbin/ntfscp
	But that file is already provided by package ntfs-3g-ntfsprogs

It may be a warning or an error or I may have to start a particular service. Can also be a configuration issue?

Here are the results of running 'dmesg'

usb 1-1: new high speed USB device using orion-ehci and address 11
scsi389 : usb-storage 1-1:1.0
scsi 389:0:0:0: Direct-Access     Seagate  FreeAgent GoFlex  214 PQ: 0 ANSI: 0
sd 389:0:0:0: [sdc] 976773167 512-byte logical blocks: (500 GB/465 GiB)
sd 389:0:0:0: Attached scsi generic sg2 type 0
sd 389:0:0:0: [sdc] Write Protect is off
sd 389:0:0:0: [sdc] Mode Sense: 0f 00 00 00
sd 389:0:0:0: [sdc] Assuming drive cache: write through
sd 389:0:0:0: [sdc] Assuming drive cache: write through
 sdc: sdc1
usb 1-1: USB disconnect, address 11
sd 389:0:0:0: [sdc] READ CAPACITY failed
sd 389:0:0:0: [sdc] Result: hostbyte=0x01 driverbyte=0x00
sd 389:0:0:0: [sdc] Sense not available.
sd 389:0:0:0: [sdc] Assuming drive cache: write through
sd 389:0:0:0: [sdc] Attached SCSI disk

[Jorge Torres]

Message from system log:

Apr 22 19:49:13 Storage user.notice hot: Unknown partition type "" in "sdc1"

I guess ntfs module is not loaded at boot time

[Joao Cardoso]

On Monday, April 23, 2012 3:06:51 AM UTC+1, Jorge Torres wrote:

Olá Jorge :-)

First of all, thank you to the developer(s) of this fantastic product. I got my device flashed in no time. I was able to set everything up including samba and NFS. However, I was not able to get access to my USB with an NTFS partition. I was able to see my usb in read only mode before the flashing.

Using Alt-F?

 

I install ALT-f and ff packages. When I tried to install ntfsprogs I got the following message

Package ntfsprogs wants to install file /Alt-F/usr/sbin/ntfscp
	But that file is already provided by package ntfs-3g-ntfsprogs

ntfsprogs is obsoleted,  ntfs-3g-ntfsprogs replaced it (but I forgot to remove ntfsprogs from the feed).

You only need ntfs-3g-ntfsprogs if you want to create and/or check/fix ntfs filesystems; the base firmware enables using (reading and writing) ntfs. 

It may be a warning or an error or I may have to start a particular service. Can also be a configuration issue?

Here are the results of running 'dmesg'

usb 1-1: new high speed USB device using orion-ehci and address 11
scsi389 : usb-storage 1-1:1.0
scsi 389:0:0:0: Direct-Access     Seagate  FreeAgent GoFlex  214 PQ: 0 ANSI: 0
sd 389:0:0:0: [sdc] 976773167 512-byte logical blocks: (500 GB/465 GiB)
sd 389:0:0:0: Attached scsi generic sg2 type 0
sd 389:0:0:0: [sdc] Write Protect is off
sd 389:0:0:0: [sdc] Mode Sense: 0f 00 00 00
sd 389:0:0:0: [sdc] Assuming drive cache: write through
sd 389:0:0:0: [sdc] Assuming drive cache: write through
 sdc: sdc1
usb 1-1: USB disconnect, address 11
sd 389:0:0:0: [sdc] READ CAPACITY failed

Is it a 3,5" or 2.5" USB disk? Does it has its own power supply? Is it connected?

The NAS can't supply enough power to 3.5" disks.

Can you unplug it, wait a couple of seconds and replug it?

sd 389:0:0:0: [sdc] Result: hostbyte=0x01 driverbyte=0x00
sd 389:0:0:0: [sdc] Sense not available.
sd 389:0:0:0: [sdc] Assuming drive cache: write through
sd 389:0:0:0: [sdc] Attached SCSI disk

...

 > Apr 22 19:49:13 Storage user.notice hot: Unknown partition type "" in "sdc1"

That is meaningless, it might happens.

There is no ntfs kernel module, as it only allows reading, not writing. ntfs is handled throught the fuse module, which is (should be) loaded automatically.

What is the output of the following commands:

ls -l /dev/sd*

fdisk -l

blkid

[Jorge Torres]

Thank you. It works fine after some testing:

1. I formatted a usb drive with FAT partition in my laptop running Windows 7. DNS-323 recognized the partition
2. Once the usb was connected I formatted sdc1 with NTFS. I was able to copy files from my ext2 disk to NTFS usb disk
3. I ejected the usb from DNS and plug it into my laptop. I was able to see the files I copied in DNS 323.

Apr 29 07:44:38 Storage user.notice hot: Finish fscking sdc1: fsck 1.41.14 (22-Dec-2010) dosfsck 3.0.12, 29 Oct 2011, FAT32, LFN /dev/sdc1: 0 files, 1/1949824 clusters
Apr 29 07:46:43 Storage user.notice root: Formated /dev/sdc1 with ntfs OK
Apr 29 07:46:45 Storage user.notice hot: Start fscking sdc1
Apr 29 07:46:45 Storage user.notice hot: Finish fscking sdc1: fsck 1.41.14 (22-Dec-2010) Mounting volume... OK Processing of $MFT and $MFTMirr completed successfully. NTFS volume version is 3.1. NTFS partition /dev/sdc1 was processed successfully.
Apr 29 07:46:46 Storage user.info kernel: fuse init (API version 7.14)
Apr 29 07:46:46 Storage daemon.notice ntfs-3g[3089]: Version 2012.1.15 integrated FUSE 27
Apr 29 07:46:46 Storage daemon.notice ntfs-3g[3089]: Mounted /dev/sdc1 (Read-Write, label "", NTFS 3.1)

I believe the newer external HD's and usb's formatted in Windows 7 have a newer version of NTFS

[Joao Cardoso]

There was a previous report about NTFS under Alt-F, but the user discovered that the Windows formatted drive was encrypted.

Does Windows 7 encrypts drives by default? Can you read a NTFS Windows 7 formatted drive in a different computer?

Brigado Jorge

 

[Jorge Torres]

I have to external HD's with the format out of the box (both Seagate). I can read them with Windows 7 and XP. I can also access them with Ubuntu 12.x
I believe there are different versions of NTFS. Windows 7 does not encrypt them as far as I know. However, I have heard that in some cases NTFS is not backwards compatible.

I am going to look for an old NTFS HD formatted with either WinXP or WinNT/2000/2003 to continue testing.

The reason for wanting NTFS is that I can get media from my friend and upload it to my NAS. I am getting closer. Last chance is FAT32 if files do not exceed 4 Gb

Thank you

[Joao Cardoso]

On Monday, April 30, 2012 1:56:44 AM UTC+1, Jorge Torres wrote:

I have to external HD's with the format out of the box (both Seagate). I can read them with Windows 7 and XP. I can also access them with Ubuntu 12.x
I believe there are different versions of NTFS. Windows 7 does not encrypt them as far as I know. However, I have heard that in some cases NTFS is not backwards compatible.

I am going to look for an old NTFS HD formatted with either WinXP or WinNT/2000/2003 to continue testing.

I was able to mount and use a NTFS Win-Vista formatted 250GB USB disk drive, as well as a 1GB USB pen.

Alt-F uses ntfs-3g_ntfsprogs-2012.1.15 from http://www.tuxera.com/community/ntfs-3g-download, ntfs-3g_ntfsprogs is a recent merge of ntfs-3g and ntfsprogs.

My opensuse-12.1 linux box still uses ntfs-3g-2011.4.12 and ntfsprogs-2011.4.12, the same that Alt-F used before the ntfs-3g/ntfsprogs merge, could that be the cause of the issue?

Can you see what is your Ubunto using?

Thanks