dns 323 rev b not seeing any drives

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Rich Larson

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Feb 4, 2021, 2:19:10 PM2/4/21

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After a quick powerfailure, (I really needed to put this on a ups ), my trusty dns-323 Rev B no longer seems to see my drives ( 2 4TB WD drives Raid 1), pulling the drives out and running smartctrl on them from my desktop doesn't seem to show any errors and I'm currently backing one of the drives up after mounting it on my desktop linux system just in case.

Telnet'ing in to the dns 323 with one drive in the box and running dmesg is showing the following, does anyone have any ideas about what is going on?

hoping this isn't the end of my dns 323 Alt-f adventures!

Thanks in advance,

Rich

# dmesg

pcpu-alloc: s0 r0 d32768 u32768 alloc=1*32768

pcpu-alloc: [0] 0

Built 1 zonelists in Zone order, mobility grouping on. Total pages: 16256

Kernel command line: console=ttyS0,115200 root=/dev/ram0 init=/init earlyprintk root=/dev/ram console=ttyS0,115200 :::DB88FXX81:egiga0:none

PID hash table entries: 256 (order: -2, 1024 bytes)

Dentry cache hash table entries: 8192 (order: 3, 32768 bytes)

Inode-cache hash table entries: 4096 (order: 2, 16384 bytes)

Memory: 54160K/65536K available (3463K kernel code, 122K rwdata, 568K rodata, 168K init, 87K bss, 11376K reserved, 0K cma-reserved)

Virtual kernel memory layout:

vector : 0xffff0000 - 0xffff1000 ( 4 kB)

fixmap : 0xffc00000 - 0xfff00000 (3072 kB)

vmalloc : 0xc4800000 - 0xff800000 ( 944 MB)

lowmem : 0xc0000000 - 0xc4000000 ( 64 MB)

modules : 0xbf000000 - 0xc0000000 ( 16 MB)

.text : 0xc0008000 - 0xc03f7f4c (4032 kB)

.init : 0xc03f8000 - 0xc0422000 ( 168 kB)

.data : 0xc0422000 - 0xc0440860 ( 123 kB)

.bss : 0xc0440860 - 0xc0456600 ( 88 kB)

NR_IRQS:65

sched_clock: 32 bits at 166MHz, resolution 6ns, wraps every 12884901885ns

clocksource: orion_clocksource: mask: 0xffffffff max_cycles: 0xffffffff, max_idle_ns: 11467562657 ns

Calibrating delay loop... 331.77 BogoMIPS (lpj=1658880)

pid_max: default: 4096 minimum: 301

Mount-cache hash table entries: 1024 (order: 0, 4096 bytes)

Mountpoint-cache hash table entries: 1024 (order: 0, 4096 bytes)

CPU: Testing write buffer coherency: ok

Setting up static identity map for 0x8200 - 0x823c

clocksource: jiffies: mask: 0xffffffff max_cycles: 0xffffffff, max_idle_ns: 19112604462750000 ns

futex hash table entries: 16 (order: -5, 192 bytes)

xor: measuring software checksum speed

arm4regs : 360.800 MB/sec

8regs : 323.200 MB/sec

32regs : 287.600 MB/sec

xor: using function: arm4regs (360.800 MB/sec)

NET: Registered protocol family 16

DMA: preallocated 256 KiB pool for atomic coherent allocations

Orion ID: MV88F5182-A2. TCLK=166666667.

DNS-321/323: Identified HW revision B1

initial MPP regs: 00000003 55550000 03ff0000

final MPP regs: 00000003 55550000 03ff0000

DNS-321/323: Found ethernet MAC address: 00:1e:58:b1:44:23

raid6: int32x1 gen() 20 MB/s

raid6: int32x1 xor() 38 MB/s

raid6: int32x2 gen() 30 MB/s

raid6: int32x2 xor() 39 MB/s

raid6: int32x4 gen() 39 MB/s

raid6: int32x4 xor() 33 MB/s

raid6: int32x8 gen() 34 MB/s

raid6: int32x8 xor() 24 MB/s

raid6: using algorithm int32x4 gen() 39 MB/s

raid6: .... xor() 33 MB/s, rmw enabled

raid6: using intx1 recovery algorithm

SCSI subsystem initialized

libata version 3.00 loaded.

usbcore: registered new interface driver usbfs

usbcore: registered new interface driver hub

usbcore: registered new device driver usb

clocksource: Switched to clocksource orion_clocksource

NET: Registered protocol family 2

TCP established hash table entries: 1024 (order: 0, 4096 bytes)

TCP bind hash table entries: 1024 (order: 0, 4096 bytes)

TCP: Hash tables configured (established 1024 bind 1024)

UDP hash table entries: 256 (order: 0, 4096 bytes)

UDP-Lite hash table entries: 256 (order: 0, 4096 bytes)

NET: Registered protocol family 1

PCI: CLS 0 bytes, default 32

Trying to unpack rootfs image as initramfs...

rootfs image is not initramfs (junk in compressed archive); looks like an initrd

Freeing initrd memory: 6328K

VFS: Disk quotas dquot_6.6.0

VFS: Dquot-cache hash table entries: 1024 (order 0, 4096 bytes)

squashfs: version 4.0 (2009/01/31) Phillip Lougher

aufs 4.4-20170130

async_tx: api initialized (async)

io scheduler noop registered

io scheduler cfq registered (default)

Serial: 8250/16550 driver, 2 ports, IRQ sharing disabled

console [ttyS0] disabled

serial8250.0: ttyS0 at MMIO 0xf1012000 (irq = 4, base_baud = 10416666) is a 16550A

console [ttyS0] enabled

bootconsole [earlycon0] disabled

brd: module loaded

loop: module loaded

sata_mv sata_mv.0: version 1.28

sata_mv sata_mv.0: cannot get optional clkdev

sata_mv sata_mv.0: slots 32 ports 2

scsi host0: sata_mv

scsi host1: sata_mv

ata1: SATA max UDMA/133 irq 30

ata2: SATA max UDMA/133 irq 30

physmap platform flash device: 00800000 at f4000000

physmap-flash.0: Found 1 x16 devices at 0x0 in 8-bit bank. Manufacturer ID 0x000001 Chip ID 0x001000

Amd/Fujitsu Extended Query Table at 0x0040

Amd/Fujitsu Extended Query version 1.3.

number of CFI chips: 1

Creating 5 MTD partitions on "physmap-flash.0":

0x000000000000-0x000000010000 : "MTD1"

0x000000010000-0x000000020000 : "MTD2"

0x000000020000-0x0000001a0000 : "Linux Kernel"

0x0000001a0000-0x0000007d0000 : "File System"

0x0000007d0000-0x000000800000 : "u-boot"

libphy: orion_mdio_bus: probed

mv643xx_eth: MV-643xx 10/100/1000 ethernet driver version 1.4

mv643xx_eth_port mv643xx_eth_port.0 eth0: port 0 with MAC address 00:1e:58:b1:44:23

ehci_hcd: USB 2.0 'Enhanced' Host Controller (EHCI) Driver

ehci-pci: EHCI PCI platform driver

ehci-orion: EHCI orion driver

orion-ehci orion-ehci.0: EHCI Host Controller

orion-ehci orion-ehci.0: new USB bus registered, assigned bus number 1

orion-ehci orion-ehci.0: irq 18, io mem 0xf1050000

orion-ehci orion-ehci.0: USB 2.0 started, EHCI 1.00

hub 1-0:1.0: USB hub found

hub 1-0:1.0: 1 port detected

usbcore: registered new interface driver usb-storage

i2c /dev entries driver

rtc-m41t80 0-0068: rtc core: registered m41t80 as rtc0

lm75 0-0048: hwmon1: sensor 'lm75'

md: linear personality registered for level -1

md: raid0 personality registered for level 0

md: raid1 personality registered for level 1

md: raid6 personality registered for level 6

md: raid5 personality registered for level 5

md: raid4 personality registered for level 4

usbcore: registered new interface driver usbhid

usbhid: USB HID core driver

NET: Registered protocol family 17

input: gpio-keys as /devices/platform/gpio-keys/input/input0

ata1: SATA link down (SStatus 0 SControl 300)

ata2: SATA link down (SStatus 0 SControl 300)

md: Skipping autodetection of RAID arrays. (raid=autodetect will force)

RAMDISK: squashfs filesystem found at block 0

RAMDISK: Loading 6328KiB [1 disk] into ram disk... done.

VFS: Mounted root (squashfs filesystem) readonly on device 1:0.

Freeing unused kernel memory: 168K

ata2: exception Emask 0x10 SAct 0x0 SErr 0x4010000 action 0xe frozen

ata2: edma_err_cause=00000010 pp_flags=00000000, dev connect

ata2: hard resetting link

random: mktemp: uninitialized urandom read (6 bytes read, 17 bits of entropy available)

random: fsck: uninitialized urandom read (6 bytes read, 17 bits of entropy available)

ata2: SATA link down (SStatus 0 SControl 300)

ata2.00: link offline, clearing class 1 to NONE

ata2: EH complete

mv643xx_eth_port mv643xx_eth_port.0 eth0: link up, 1000 Mb/s, full duplex, flow control disabled

mv643xx_eth_port mv643xx_eth_port.0 eth0: link down

ata2: exception Emask 0x10 SAct 0x0 SErr 0x4010000 action 0xe frozen

ata2: edma_err_cause=00000010 pp_flags=00000000, dev connect

ata2: limiting SATA link speed to 1.5 Gbps

ata2: hard resetting link

ata2: SATA link down (SStatus 0 SControl 310)

ata2.00: link offline, clearing class 1 to NONE

ata2: EH complete

ata2: exception Emask 0x10 SAct 0x0 SErr 0x4010000 action 0xe frozen

ata2: edma_err_cause=00000010 pp_flags=00000000, dev connect

ata2: limiting SATA link speed to 1.5 Gbps

ata2: hard resetting link

mv643xx_eth_port mv643xx_eth_port.0 eth0: link up, 1000 Mb/s, full duplex, flow control disabled

ata2: SATA link down (SStatus 0 SControl 310)

ata2.00: link offline, clearing class 1 to NONE

ata2: EH complete

ata2: exception Emask 0x10 SAct 0x0 SErr 0x4010000 action 0xe frozen

ata2: edma_err_cause=00000010 pp_flags=00000000, dev connect

ata2: limiting SATA link speed to 1.5 Gbps

ata2: hard resetting link

ata2: SATA link down (SStatus 0 SControl 310)

ata2.00: link offline, clearing class 1 to NONE

ata2: EH complete

ata2: exception Emask 0x10 SAct 0x0 SErr 0x4010000 action 0xe frozen

ata2: edma_err_cause=00000010 pp_flags=00000000, dev connect

ata2: limiting SATA link speed to 1.5 Gbps

ata2: hard resetting link

ata2: SATA link down (SStatus 0 SControl 310)

ata2.00: link offline, clearing class 1 to NONE

ata2: EH complete

ata2: exception Emask 0x10 SAct 0x0 SErr 0x4010000 action 0xe frozen

ata2: edma_err_cause=00000010 pp_flags=00000000, dev connect

ata2: limiting SATA link speed to 1.5 Gbps

ata2: hard resetting link

random: sed: uninitialized urandom read (6 bytes read, 25 bits of entropy available)

random: sed: uninitialized urandom read (6 bytes read, 26 bits of entropy available)

random: mktemp: uninitialized urandom read (6 bytes read, 27 bits of entropy available)

random: fsck: uninitialized urandom read (6 bytes read, 27 bits of entropy available)

ata2: SATA link down (SStatus 0 SControl 310)

ata2.00: link offline, clearing class 1 to NONE

ata2: EH complete

random: dd: uninitialized urandom read (512 bytes read, 28 bits of entropy available)

random: mktemp: uninitialized urandom read (6 bytes read, 28 bits of entropy available)

ata2: exception Emask 0x10 SAct 0x0 SErr 0x4010000 action 0xe frozen

ata2: edma_err_cause=00000010 pp_flags=00000000, dev connect

ata2: limiting SATA link speed to 1.5 Gbps

ata2: hard resetting link

ata2: SATA link down (SStatus 0 SControl 310)

ata2.00: link offline, clearing class 1 to NONE

ata2: EH complete

ata2: exception Emask 0x10 SAct 0x0 SErr 0x4010000 action 0xe frozen

ata2: edma_err_cause=00000010 pp_flags=00000000, dev connect

ata2: limiting SATA link speed to 1.5 Gbps

ata2: hard resetting link

ata2: SATA link down (SStatus 0 SControl 310)

ata2.00: link offline, clearing class 1 to NONE

ata2: EH complete

ata2: exception Emask 0x10 SAct 0x0 SErr 0x4010000 action 0xe frozen

ata2: edma_err_cause=00000010 pp_flags=00000000, dev connect

ata2: limiting SATA link speed to 1.5 Gbps

ata2: hard resetting link

ata2: SATA link down (SStatus 0 SControl 310)

ata2.00: link offline, clearing class 1 to NONE

ata2: EH complete

ata2: exception Emask 0x10 SAct 0x0 SErr 0x4010000 action 0xe frozen

ata2: edma_err_cause=00000010 pp_flags=00000000, dev connect

ata2: limiting SATA link speed to 1.5 Gbps

ata2: hard resetting link

ata2: SATA link down (SStatus 0 SControl 310)

ata2.00: link offline, clearing class 1 to NONE

ata2: EH complete

ata2: exception Emask 0x10 SAct 0x0 SErr 0x4010000 action 0xe frozen

ata2: edma_err_cause=00000010 pp_flags=00000000, dev connect

ata2: limiting SATA link speed to 1.5 Gbps

ata2: hard resetting link

usbcore: registered new interface driver usblp

ata2: SATA link down (SStatus 0 SControl 310)

ata2: EH complete

random: nonblocking pool is initialized

Gabriele Desinano

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Feb 5, 2021, 5:31:03 AM2/5/21

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Hi, I couldn't fully understand your log, I looked for sata disks, I can see sata messages but I'm not sure if the box is listening for HDD's.

Can you see all 2 hdd led turned on watching the box? Or you can see just one led? May be I'm full out of understanding, but I'm thinking about My old DNS-323 that loosed the use of the second HDD. If it is your situation too, then your RAID failed but you should see almost one HDD. If your raid fails thaìen you shouldn't see any disk in tha stats page. You should see one disk at the Disk Utilities Menu. Can you see any disk in the Disk Utilities page?

João Cardoso

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Feb 5, 2021, 11:38:51 AM2/5/21

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I'm afraid that your box has just passed away... If the disks can be read in another computer, then the repeated

ata2: hard resetting link

ata2: SATA link down (SStatus 0 SControl 310)

ata2.00: link offline, clearing class 1 to NONE

ata2: EH complete

ata2: exception Emask 0x10 SAct 0x0 SErr 0x4010000 action 0xe frozen

ata2: edma_err_cause=00000010 pp_flags=00000000, dev connect

ata2: limiting SATA link speed to 1.5 Gbps

ata2: log messages indicate a box hardware error. :-|

You can try to do the same putting the disk on the other bay, but probably you will get the same errors, but this time as ata1:

You can try to clean accumulated dust that might have slip to the connectors giving bad electrical contacts -- use blowing compressed air -- I think to remember that it solve (similar?) issues for other users.

Gabriele Desinano

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Feb 7, 2021, 4:42:31 PM2/7/21

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I tried asking exactly about the problem, because in the past I bought almost 6xDNS-323 on EBAY and 4 of them arrived with "B" bay not working. It wasn't so important for me because I used to have one disk only for NAS and the second just for utilities. I think some people isn't so correct because nobody wrote about these troubles, fortunatelly It wasn't so important for me. Anyway I tried to repair them and I found that thay had 2 small transistors, one for 5V and the other for 12V feeding the "B" bay. It appeares to me that those 2 small transistors were used only to delay the feeding of the "B" bay to help the power supply at the boot time. They were burned, so I just removed them and bridged togheter the input and output pins so for 12V transistor as for the 5V one and I had all my DNS-323 working again.