regjen erskyne walshi

0 views

Skip to first unread message

Priamo Gregory

unread,

Aug 2, 2024, 4:38:42 AM8/2/24

to alsondolink

I have HU8550, SEK 3500 set-up. Firmware 1453. Netflix app has been reinstalled. I still get the "cannot play title at this time" message on every title. Netflix works fine on all other devices in my house. Any ideas?

I get this problem all the time and I have the solution directly from Samsung. The reason they say this happens is that Netflix collects cookies in the TV and they told me how to clear the cookies. Unplug the TV wait 2 minutes exactly. While holding the power button on the remote plug the TV back on wait a minute for everything to boot up and connect to the internet and Netflix won't work I have to do this at least once a month and it works every time.

Was reading this thread thinking, hope this doesnt happen to my 32inch samsung....well it did approx 5 days ago...netflix started doing the 24-25% thing, then unable to play the movie....Im positive this occured post a firmware update of the TV....anyway, its not isolated to netflix, its the wireless software on the Samsung that is broken...It will connect after restarting the TV, but then slow down, and eventually disconnect from WAP, and you can only re-establish a wireless connection if you restart TV.

There is zero wrong with my wireless - I have 2 WAPS and 1 Wireless router....The Samsung TV has the same problem with all of them....all WAPS and router are approx 10 meters from TV - wireless reception is perfect.

Ive tried every combination of turn off/turn on(WAP/router/TV, tried resetting smarthub...you name it(Whats been suggested in this thread), Ive tried......This is a Samsung TV software issue(Wireless)...It has only occurred recently, so has to be due to the latest firmaware update...Samsung, take ownership of the issue, develop a fix, release a patched firmware asap.

Hopefully Samsung and Netflix will learn to play nice, I suspect Samsung is not following standards, but without source hard to tell. I could do a network capture, and see the request response, but I just want to binge watch imposters.

I have had 3 technicians come and nobody can fix tis problem. whenever i use apps off my samsung smart tv like netflix yourutbe fubo prime dazn everything is good. but when i go back to cable there is no sound . nobody knows why. is it my smart tv . it weird i have to turn off the tv and turn it back on for my cable to have sound. its very frustrating and i wish i never switched to ignite. can anybody help me.

On the Rogers box, go to Rogers - Settings - Device Settings - Audio - HDMI Audio Output and try the various settings there. The best when using a TV is usually "Stereo", instead of "Auto Detect" because the latter requires a handshake between the box and the TV, whereas the former doesn't. There appears to be a handshake issue between the TV and the Rogers box. Make sure that the firmware on your TV is up to date, especially if it's a few years old.

Edit - If this doesn't fix it, and you don't like turning the TV off/on, perhaps change the input on the TV to a different one (like ANT or other) and then back to the HDMI input you're using for Rogers. Another thing you can try is plugging the Rogers box into a different HDMI input, assuming the TV has one - HDMI2 instead of HDMI1 for example. Sometimes one of the inputs is designed for a particular type of signal...

Any update on this have the same TV and have similar issues, I have sound but it is lower while watching Ignite TV and any of the apps on the box (Netflix, Youtube, etc), switch to apps on Samsung TV and the apps are normal volume. Have tried different boxes, different HDMI ports, adjusted all the audio settings on the TV and Ignite Box and nothing helps.

Unfortunately, different devices can have different volume outputs. I'm not sure if the TV has an adjustment in the TV's audio setting, but you say you've tried them all. Usually the TV audio may have something like "voice enhancement" or something similar that can increase the audio somewhat, but I'm not sure if you can do that specifically for a specific input. Check out your Input and HDMI input settings on the TV for anything regarding audio. I suggest you give those a try again. You may want to download the operating manual for the TV and do a search of the PDF using terms like "volume" "audio", "Input" etc.