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Regino Meriweather

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Aug 2, 2024, 6:45:35 AM8/2/24
to alsetgungcha

the same appletv device was used for about a year, then sat in a box for a while and is now connected at a new location (new house, new ISP). i enter user/password that work on other devices including a TiVo and a Samsung blu-ray player. the same creditials worked fine on this same appleTV box previously. i've entered it multiple times. i've entered it using the original remote. i've entered it using text entry via the iphone remote app. neither works.

Same is happening to me since I downloaded the software update last night - and I've been using Apple TV consistently since I bought it a year ago. My iPhone 4S remote app also won't work with my Apple TV now either.

I can't even use the Apple Remote App, so I've been signing in with the AppleTV Remote. I get error 117 saying my username or password is incorrect even after I just signed in to Netflix.com via my computer. The date and time are correct on my TV and AppleTV.

this was definitely a bug - a rather bad one - and i hope it gets fixed (if it has not already been fixed, that is - i can't confirm one way or the other, since i've worked around the problem and can't easily reproduce it).

I'm having the same problem. Can't access Netflix through Apple TV says password is incorrect error 117. I typed a bunch even changed the password by going directly to Netflix on my computer and then back to ATV. Still can't get in. Did a reset and restore nothings changed.

I have recently purchased the apple tv and sign upto Netflix today. Works fine on my computer, my phone and my iPad. But no the atv just keeps coming up unable to login, I've tried resting, unplugging, changed password, tried both remote and remote app logins but nothing.

I tried that too still comes up unable to sign in. The account name or password you entered does not match an account in our records. Remeber your password is case sensitive. Need help signing in? Visit www.netflix.com/login help. And all that does is resets my password on the account which does exist.

What finally worked for me, via someone's suggestion on this board, was putting a space after the password, and then submitting. For some weird reason, it worked. And I know it worked for others on this board. Try that and let us know.

Unfortunately the space didn't work. Also just tried unplugging router and apple tv then reconnecting but nothing, tho my iPad is now having issues connecting to Netflix but still works on computer fine. Any other ideas? Starting to regret ate purchase

I have Netflix included as part of my package and it works fine on my tv. But my mobile is suddenly asking me to login to the netflix app and then says password incorrect (which it's not). I then click the link to be sent an email to reset the password but no email is ever received (and i've checked my spam).

Yes it is only the mobiles we are having a problem with, Netflix on the tv is working fine.. Both phones are samsung s23 ultras . one stopped connecting to the netflix app a couple of weeks ago and the second one was more recently.

No issues with any other applications. When you open the Netflix app it asks you to login (which it never used to) it used to be automatic login. You enter the email address and password and it says "incorrect password" which it's not. I then click the reset password link and it says an email has been sent to the email address but none has ever arrived and i've checked the spam folder as well.

Cache was minimal but cleared it and it still doesn't work. I've also tried connecting via my laptop without success, so it is not the phones that are the problem. It is only working on the tv connected to the hub and i do not have to login to that. I think it is something to do with the password/email address. I've been hearing virgin have been having big email problems recently, are there any outstanding issue with the blueyonder addresses ?

Thanks for the reply and for sharing more, Jerry007.
Sorry to hear this didn't work for you and the problem is present on more devices too.

In regard to the emails issues and your concerns about this we can advise that sending or receiving emails has been restored for all customers, would you be able to try logging from a different browser and see if you can log on to Netflix from there?

Also, can you try using this page here to log to your MV account and make a password change at account settings> account details>change password (*under sign in details) and let us know if this can be then used to access your Netflix account?

Also, is your password and email used to access Netflix same as your VM login details?

Lastly, can I ask if you're able to send and receive emails as normal from your Blueyonder account and is the email same as what we use to contact you?
Do you receive our other communications via email in general to this address?

Cheers,

I am having issues connecting biller for 3 of my accounts. For Carmax & Spectrum, I am receiving the following error: "We're working on linking, We'll let you know if we need anything else." The connection spins, but eventually, no connection is made.

For Netflix, "Your Netflix account needs you to update some details. Some of the login details you provided may not be correct." I am logged into my account with the credentials I provided without any issues.

When viewing Carmax and Spectrum from our end, these Billers appear to be in a "degraded" status. This is the reason you're receiving the message that they're working on linking them is because they're aware of the issue and working to resolve it. Since there is no ETA to provide on a resolution, I'd suggest just continuing to try every so often for now.

For Netflix, I see the same incorrect credentials error when viewing your connection attempts from our end. I didn't personally experience any trouble connecting to Netflix as a Biller, so let's do some basic troubleshooting on the credentials issue as follows:

Thanks for the reply Natalie. I tried changing my Netflix password tried to connect again, but that didn't work. I changed my password back to the original I had before, tried it one more time, and poof it worked. I will chalk it up to possibly being lucky.

I'm now having an issue with setting up Apple Card billing. After entering my credentials, it goes through the process of connecting. After I receive my MFA code, nothing else happens. Is Apple Card not supported?

I have HD and can watch it on 2 devices but when I log in to what I thought my log in details were and what they should be it's telling me I need to complete online for a package but when I go on sky TV on the app on there it works fine, it's only just sopped working so reset password but i don't have a package apparently! Driving me bonkers help please. Paying for something my children can't watch as it's in their bedrooms.

So sky sorted it as had to cancel Netflix and re do it as it had been hacked and It was fine for a day gone to my daughters tv and it's not working again. Checked email it's been changed again not good how am I going to stop this happening!

Hi guys. The Microsoft Edge is my favorite browser of all times, really, but not when I try to watch netflix or other video streaming services, it always breaks, I have no ideia what to do anymore. Always when I try to play something there's an error and then I need to reload over and over again, sometimes even when I just play the video it stop working when I try to play again. Help me to keep using this best browser that I've ever seen.

I've ever tried to disable hardware acceleration, enable DRM content, install Microsoft Silverlight and a lot of other things, but I didn't get to watch so far without an error I keep receiving these error codes: D7356-7701 and others related. Is there's still something that can be done to really fix theses erros or I just have to be patient and wait for news versions of the browser?

Rachael: Yes, exactly. It's kind of living life in a bubble sometimes is not a good thing. Let's jump right to it. Let's welcome to the podcast Jennifer Cook, she's senior director of marketing at the National Cybersecurity Alliance.

Rachael: Let's start at the top. For some people they may not know the great work that the National Cyber Security Alliance does, particularly National Cyber Security Awareness Month. I think it is actually a global initiative. You've got a lot of partners. Tell us how that is.

Jennifer: Absolutely. The National Cybersecurity Alliance is a nonprofit organization. It's our mission to make sure everybody has access to free, easy-to-understand resources about cybersecurity and about staying safe online. We've actually been around for over 20 years at this point, always focus on that mission of cybersecurity awareness and education, but we have absolutely seen interest in it explode over just the past even two or three years.

Jennifer: We co-lead cybersecurity awareness month every year with CISA. We work with a lot of partners around the world, we call them our champions. They sign up to receive our resources and promote those resources to their employees and their communities.

These people signing up to receive and distribute our information, they came from organizations representing over 120 different countries. That is a huge increase in the amount of interest in partnerships we've seen compared to the rest of the campaign.

It was really exciting to see different partners, different people from such a variety of organizations as well, schools, higher education, government, organizations, nonprofits, so many different industries just across the board getting involved and getting interested in cybersecurity.

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