Alfresco 4.0.e. Cant load Alfresco explorer when I type http://localhost:8080/alfresco

[Nyanjau Kimani]

Hi Guys! My Alfresco server share page is loading but I cant load  http://localhost:8080/alfresco. I can load share but since share is served by alfresco explorer I am unable to log in. 

Nothing much on the logs to go by. Any ideas please?

Thanks,

Nyanjau

[Kevin Dorr]

Hi Nyanjau -

Alfresco Explorer is actually built in to the core repository server, so if your repo server is running, you should be able to get to it. Are you sure that the repository is executing? What version of Alfresco are you running?

Kevin

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[Nyanjau Kimani]

Hi Kevin ,

Thanks for your reply. I am running Alfresco 4.0.e.
Catalina.out logs as below:

SEVERE: Job (Solr.CoreTracker-archive threw an exception.
org.quartz.SchedulerException: Job threw an unhandled exception. [See nested exception: org.alfresco.error.AlfrescoRuntimeException: 08110318 GetModelsDiff return status is 404]
    at org.quartz.core.JobRunShell.run(JobRunShell.java:227)
    at org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:563)
Caused by: org.alfresco.error.AlfrescoRuntimeException: 08110318 GetModelsDiff return status is 404
    at org.alfresco.solr.client.SOLRAPIClient.getModelsDiff(SOLRAPIClient.java:1010)
    at org.alfresco.solr.tracker.CoreTracker.trackModels(CoreTracker.java:1630)
    at org.alfresco.solr.tracker.CoreTracker.trackRepository(CoreTracker.java:1134)
    at org.alfresco.solr.tracker.CoreTracker.updateIndex(CoreTracker.java:491)
    at org.alfresco.solr.tracker.CoreTrackerJob.execute(CoreTrackerJob.java:45)
    at org.quartz.core.JobRunShell.run(JobRunShell.java:216)
    ... 1 more
Sep 11, 2015 2:06:45 PM org.quartz.core.ErrorLogger schedulerError
SEVERE: Job (Solr.CoreTracker-alfresco threw an exception.
org.quartz.SchedulerException: Job threw an unhandled exception. [See nested exception: org.alfresco.error.AlfrescoRuntimeException: 08110319 GetModelsDiff return status is 404]
    at org.quartz.core.JobRunShell.run(JobRunShell.java:227)
    at org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:563)
Caused by: org.alfresco.error.AlfrescoRuntimeException: 08110319 GetModelsDiff return status is 404
    at org.alfresco.solr.client.SOLRAPIClient.getModelsDiff(SOLRAPIClient.java:1010)
    at org.alfresco.solr.tracker.CoreTracker.trackModels(CoreTracker.java:1630)
    at org.alfresco.solr.tracker.CoreTracker.trackRepository(CoreTracker.java:1134)
    at org.alfresco.solr.tracker.CoreTracker.updateIndex(CoreTracker.java:491)
    at org.alfresco.solr.tracker.CoreTrackerJob.execute(CoreTrackerJob.java:45)
    at org.quartz.core.JobRunShell.run(JobRunShell.java:216)
    ... 1 more


Please assist as I don't understand why this issue keeps recurring. My alfresco service is running.
Thanks.

On Thursday, August 6, 2015 at 4:14:44 AM UTC+3, Kevin Dorr wrote:

Hi Nyanjau -

Alfresco Explorer is actually built in to the core repository server, so if your repo server is running, you should be able to get to it. Are you sure that the repository is executing? What version of Alfresco are you running?

Kevin

On Wed, Aug 5, 2015 at 3:08 AM, Nyanjau Kimani <patm...@gmail.com> wrote:

Hi Guys! My Alfresco server share page is loading but I cant load  http://localhost:8080/alfresco. I can load share but since share is served by alfresco explorer I am unable to log in. 

Nothing much on the logs to go by. Any ideas please?

Thanks,

Nyanjau

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[Kevin Dorr]

Hi Nyanjau - 

I don't really believe that your Alfresco server is running - Solr is trying to query it, and it is returning a 404 error, meaning that it can't find the Alfresco service to query. This part of the log does not show why Alfresco is not running. I would check your installation carefully to make sure that all of the processes, including the database, are starting. Try looking to see if there are any error messages in any of the Alfresco log files. 

Kevin

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[Nyanjau Kimani]

Hi Kevin,
Thanks for your response.
From the script I can see tomcat+postgresql running
 
  ./alfresco.sh status
tomcat already running
postgresql already running

when I open /share it loads but /alfresco returns  message below.

type Status report

message

description The requested resource () is not available.

log file catalina.out has the error below

at org.alfresco.httpclient.AbstractHttpClient.executeMethod(AbstractHttpClient.java:110)
    at org.alfresco.httpclient.AbstractHttpClient.sendRemoteRequest(AbstractHttpClient.java:86)
    at org.alfresco.httpclient.HttpClientFactory$HttpsClient.sendRequest(HttpClientFactory.java:307)
    at org.alfresco.solr.client.SOLRAPIClient.getModelsDiff(SOLRAPIClient.java:1007)

    at org.alfresco.solr.tracker.CoreTracker.trackModels(CoreTracker.java:1630)
    at org.alfresco.solr.tracker.CoreTracker.trackRepository(CoreTracker.java:1134)
    at org.alfresco.solr.tracker.CoreTracker.updateIndex(CoreTracker.java:491)
    at org.alfresco.solr.tracker.CoreTrackerJob.execute(CoreTrackerJob.java:45)
    at org.quartz.core.JobRunShell.run(JobRunShell.java:216)

    at org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:563)
java.net.ConnectException: Connection refused
    at java.net.PlainSocketImpl.socketConnect(Native Method)
    at java.net.PlainSocketImpl.doConnect(PlainSocketImpl.java:333)
    at java.net.PlainSocketImpl.connectToAddress(PlainSocketImpl.java:195)
    at java.net.PlainSocketImpl.connect(PlainSocketImpl.java:182)
    at java.net.SocksSocketImpl.connect(SocksSocketImpl.java:366)
    at java.net.Socket.connect(Socket.java:529)
    at com.sun.net.ssl.internal.ssl.SSLSocketImpl.connect(SSLSocketImpl.java:559)
    at com.sun.net.ssl.internal.ssl.SSLSocketImpl.<init>(SSLSocketImpl.java:401)
    at com.sun.net.ssl.internal.ssl.SSLSocketFactoryImpl.createSocket(SSLSocketFactoryImpl.java:123)
    at org.alfresco.encryption.ssl.AuthSSLProtocolSocketFactory.createSocket(AuthSSLProtocolSocketFactory.java:168)
    at org.apache.commons.httpclient.HttpConnection.open(HttpConnection.java:707)
    at org.apache.commons.httpclient.MultiThreadedHttpConnectionManager$HttpConnectionAdapter.open(MultiThreadedHttpConnectionManager.java:1361)
    at org.apache.commons.httpclient.HttpMethodDirector.executeWithRetry(HttpMethodDirector.java:387)
    at org.apache.commons.httpclient.HttpMethodDirector.executeMethod(HttpMethodDirector.java:171)
    at org.apache.commons.httpclient.HttpClient.executeMethod(HttpClient.java:397)
    at org.apache.commons.httpclient.HttpClient.executeMethod(HttpClient.java:323)
    at org.alfresco.httpclient.AbstractHttpClient.executeMethod(AbstractHttpClient.java:110)
    at org.alfresco.httpclient.AbstractHttpClient.sendRemoteRequest(AbstractHttpClient.java:86)
    at org.alfresco.httpclient.HttpClientFactory$HttpsClient.sendRequest(HttpClientFactory.java:307)
    at org.alfresco.solr.client.SOLRAPIClient.getModelsDiff(SOLRAPIClient.java:1007)

    at org.alfresco.solr.tracker.CoreTracker.trackModels(CoreTracker.java:1630)
    at org.alfresco.solr.tracker.CoreTracker.trackRepository(CoreTracker.java:1134)
    at org.alfresco.solr.tracker.CoreTracker.updateIndex(CoreTracker.java:491)
    at org.alfresco.solr.tracker.CoreTrackerJob.execute(CoreTrackerJob.java:45)
    at org.quartz.core.JobRunShell.run(JobRunShell.java:216)

    at org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:563)
java.net.ConnectException: Connection refused

Kindly assist as I have reached /etc :-/

Thanks

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[Kevin Dorr]

Hi Nyanjau - 

Those are still just the same error messages that you were seeing previously. The Alfresco server is not running, but I can't tell from this what the problem is. How are you starting Alfresco? Usually the Alfresco start up script also starts and stops the tomcat server as well as the postgres server.

K. 

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[Nyanjau Kimani]

Hi Kevin,
I am using the startup script in the $INSTALLDIR/ and run ./alfresco.sh  start alfresco. alfresco is running as a service. From the processes alfresco service is up and tomcat+postgres is running as well on port 5432. Is there another way I can detect what the issue could be?

Nyanjau.

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[Kevin Dorr]

Hi Nyanjau - 

I might suggest shutting down all of the processes that you can see in the process table, including tomcat and postgres, and then starting the server using "./alfresco.sh start", which will start everything required for Alfresco to execute. You should also clear your logs directory so that you can get fresh logging for Alfresco and tomcat. Then I would carefully check all of the logs files to see if you can see any problems. 

Good luck!

K. 

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[Nyanjau Kimani]

Hello Kevin,

I managed a workaround; I edited the opt/alfresco-4.0.e/tomcat/shared/classes/alfresco/web-extension/share-config-custom.xml file and changed the <endpoints> for user-access to http://mydomain:8080/alfresco/s. Then I restarted alfresco. It worked for me.

Will let you know if I face the same issue again.Thanks

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