Chat Transcript - Anastopoulo Law Firm (Please Contact)

[trans...@liveadmins.net]

Chat ID - 690729 Visitor Information Charles Goodrich clgoodr...@gmail.com 843-773-1995 Indianapolis, Indiana, United States Chat Information Website akimlawfirm.com Time 17:33:32 EST Agent Jenny Chat Duration 12m 38s Acquisition Browser Chrome 93.0 Visitor ID 46217811 Device Mobile IP Address 174.253.8.76 Lead Source Organic Chat Origin Website Referrer https://www.google.com/ Chat Transcript Jenny: Hi, welcome to Anastopoulo Law Firm. How can we assist you today? Charles Goodrich: I need to know where to send pictures of my injuries Charles Goodrich: I've already been accepted the lady was supposed to send me an email and I didn't get it Charles Goodrich: Hello Jenny: Yes, you may send the details at in...@akimlawfirm.com. Jenny: May I have your first and last name, please? Charles Goodrich: Charles Goodrich Jenny: Thank you, Charles. Jenny: Let me have someone from the law firm get back to you to follow up your case. Jenny: May I have your phone number and email address please? Charles Goodrich: 843-773-1995 email address CL Jenny: Thank you. Charles Goodrich: clgoodr...@gmail.com Jenny: Thank you for sharing your contact information with us. Jenny: Let me forward your details and someone from the law firm will get back to you shortly. Jenny: Is there anything else you'd like to add before this? Visitor Journey 1https://www.akimlawfirm.com/locations/florence-sc/?utm_source=google&utm_medium=organic&utm_campaign=gmb-listing (09/14/21 17:33 EST) DID YOU KNOW? Did you know that our dashboard allows you to take a detailed look at your website performance, chat statistics, generate support requests and so much more? Email clients...@liveadmins.com or call us at (877) 771-6067. NOTE: This is a system generated email. Please do not reply.

[Herb Glass]

Fwd to pod please

Sent from my iPhone

On Sep 14, 2021, at 7:22 PM, transcripts via ALFLeads <alfl...@googlegroups.com> wrote:



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[Donna Manigault]

Esigned by Melissa on 9/14. I have Melissa following up to recover photos

To view this discussion on the web visit https://groups.google.com/d/msgid/alfleads/522DDCA4-7DBC-4F0A-9F24-B4C2EDEAAB81%40akimlawfirm.com.

[Melissa Dingle]

Good Morning,

I've spoke w/the Mr. Goodrich, and he advised that he did receive the text message after looking through his phone. He apologized stating that he was out of it yesterday, but will be sure to send in the requested photos today.

Melissa Dingle 

Anastopoulo Law Firm, LLC
2170 Ashley Phosphate Road

3rd Floor 

N. Charleston, SC 29406
Tel:  843-614-8888

Fax: 843-353-1604

fa...@akimlawfirm.com

www.akimlawfirm.com

Office Locations: N. Charleston | Charleston | Florence | Columbia | Greenville | Myrtle Beach | Charlotte, NC 

Appointment Only: Wilmington, NC

[Donna Manigault]

Thanks

[trans...@liveadmins.net]

Chat ID - 696521 Visitor Information Alexis Timmons timmons.alterna...@gmail.com 843-817-4329 Charleston, South Carolina, United States Chat Information

Website akimlawfirm.com

Time 18:40:12 EST Agent Alice Chat Duration 13m 9s Acquisition Browser Safari 14.1 Visitor ID 46576561

Device Mobile

IP Address 207.98.253.14

Lead Source Organic Chat Origin Website Referrer https://www.google.com

Chat Transcript Alice: Hi, welcome to Anastopoulo Law Firm. How can we assist you today? Alexis Timmons: I need an attorney for a car accident that happened on the 11th of this month Alice: Let me have someone from the law firm get back to you for further details. Alice: Where did this incident take place? Alexis Timmons: North Charleston SC Alice: Alright. May I have your first and last name please? Alice: It will be kept private and we will only use your contact information in connection with this matter. Alexis Timmons: Alexis Timmons Alexis Timmons: 843-817-4329 Timmons.Alterna...@gmail.com Alice: Thank you for sharing your contact details with us, Alexis. Alice: Let me forward your details and someone from the law firm will get back to you shortly. Alice: Is there anything else I may help you with? Alexis Timmons: Thank you for your help Alice: You're welcome. Alice: Thank you for your visit. We look forward to serving you. Visitor Journey 1https://www.akimlawfirm.com/results/ (09/15/21 18:39 EST) 2https://www.akimlawfirm.com/results/ (09/15/21 18:39 EST) 3https://www.akimlawfirm.com/contact-us/ (09/15/21 18:45 EST) 4https://www.akimlawfirm.com/results/ (09/15/21 18:55 EST) 5https://www.akimlawfirm.com/results/ (09/15/21 18:57 EST) DID YOU KNOW? Did you know our live chat supports 4 global languages? Learn more about our Multilingual Support. Dial (877) 771-6067 to get started now or email clients...@liveadmins.com.

[Herb Glass]

Call please. 

Sent from my iPhone

On Sep 15, 2021, at 6:58 PM, transcripts via ALFLeads <alfl...@googlegroups.com> wrote:



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[Dasiree Manigualt]

On it!

Dasiree

[Dasiree Manigualt]

Dasiree completed intake and questionnaire and sent for review.

Dasiree

[trans...@liveadmins.net]

Chat ID - 696985 Visitor Information Barbara Mcrae harleyc...@gmail.com 9104617328 Charlotte, North Carolina, United States Chat Information

Website akimlawfirm.com

Time 21:03:08 EST

Agent Alice

Chat Duration 16m 14s Acquisition Browser Chrome 92.0 Visitor ID 46608389

Device Mobile

IP Address 172.58.158.244 Lead Source Paid

Chat Origin Website

Referrer https://www.google.com/

Chat Transcript Alice: Hi, welcome to Anastopoulo Law Firm. How can we assist you today?

Barbara Mcrae : Me my sister n two kids was n a car accident today Alice: I am sorry to hear that.

Alice: Let me have someone from the law firm get back to you for further details. Alice: Where did this incident take place?

Barbara Mcrae : Rockingham nc

Alice: Alright. May I have your first and last name please?

Barbara Mcrae : Barbara McRae Alice: Thank you, Barbara. Barbara Mcrae : I was a client before Alice: Thank you for mentioning that. Let me have someone from the law firm get back to you for further details. Alice: May I have your phone number and email address to do so? Barbara Mcrae : Harleyc...@gmail.com Barbara Mcrae : 9104617328 Alice: Thank you for sharing your contact details with us. Barbara Mcrae : Thank u Alice: You're welcome. Let me forward your details and someone from the law firm will get back to you shortly.

Alice: Is there anything else I may help you with?

Barbara Mcrae : Do my sister need to give u her info to Alice: Please share it with us for an alternative contact. Alice: Please let me know if you are still there? Alice: This happened in Rockingham NC, correct? Alice: Please disregard my message. Visitor Journey 1https://www.akimlawfirm.com/?gclid=Cj0KCQjws4aKBhDPARIsAIWH0JVtPZiMZjNbTYqakxXFDWkBWOlGfcMvuFDVpfFZHEZYHuxyQHbhSJsaAsvSEALw_wcB (09/15/21 21:02 EST) DID YOU KNOW? Did you know that our technology has the ability to integrate with all major CRM software so you get leads delivered to the system you like? Learn more about our CRM Integration. Dial (877) 771-6067 now or email clients...@liveadmins.com.

[Heath Ward]

Screen and Esign. Email out. 

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--

P. Heath Ward

Managing Attorney

Anastopoulo Law Firm, LLC
2170 Ashley Phosphate Road | 3rd Floor | N. Charleston, SC 29406
Tel:  843-614-8888 | Fax: 843-353-1604

www.akimlawfirm.com | he...@akimlawfirm.com

Office Locations: N. Charleston | Charleston | Florence | Columbia | Greenville | Myrtle Beach | Charlotte, NC 

Appointment Only : Wilmington, NC

---

NOTICE: This email contains information belonging to Anastopoulo Law Firm, LLC.​ ​​This message is intended solely for the use of the individual to whom it is addressed and​ ​may contain information that is privileged,​ ​confidential or otherwise exempt from disclosure under applicable law. If the reader of this message is not the intended recipient or the employee or agent responsible for delivering the message to the intended recipient, you are hereby notified that any dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, please immediately reply to this message or notify us by telephone at 800-313-2546 and delete the message.

[trans...@liveadmins.net]

Chat ID - 697006 Visitor Information Michelle Bright mb89...@gmail.com 9104072829 Mount Pleasant, South Carolina, United States Chat Information

Website akimlawfirm.com

Time 21:10:47 EST

Agent Alice

Chat Duration 13m 35s Acquisition Browser Chrome 93.0 Visitor ID 46609929

Device Mobile

IP Address 172.58.155.59

Lead Source Paid Chat Origin Website Referrer https://www.google.com/

Chat Transcript Alice: Hi, welcome to Anastopoulo Law Firm. How can we assist you today?

Michelle Bright : Yes me my sister n my niece n nephew was n a car accident today

Alice: I am sorry to hear that.

Alice: Am I speaking with Barbara? Michelle Bright : Michelle bright her sister Alice: Thank you, Michelle. Michelle Bright : 9104072829 is my number Alice: Thanks! This happened in Rockingham NC, correct? Michelle Bright : Yes Alice: May I also have your email address as an alternate way of contacting you? Michelle Bright : mb89...@gmail.com Alice: Thank you for sharing your contact information with us. Alice: Let me forward your details and someone from the law firm will get back to you shortly.

Alice: Is there anything else I may help you with?

Michelle Bright : No

Alice: Thank you for your visit. We look forward to serving you.

Michelle Bright : No thank u Alice: You're welcome. Visitor Journey 1https://www.akimlawfirm.com/?gclid=Cj0KCQjws4aKBhDPARIsAIWH0JVQOer2F7FIIEDKPKZPiSWmZrohIiCnVYx6vfsjnnhLLAfiPexf5eYaAnYXEALw_wcB (09/15/21 21:09 EST) DID YOU KNOW? Did you know that our software gives you the ability to start a video conversation with your website visitors? Learn more about our Video feature. Dial (877) 771-6067 to get started now or email clients...@liveadmins.com.

[Dasiree Manigualt]

Thank you got it. 

Dasiree

[Dasiree Manigualt]

Called 2X, LVM, Sent SMS

Dasiree

[Donna Manigault]

Barbara called me back, I answered she was out of service, phone disconnected. Called her back her VM Box was full. Sent another SMS.

 

*Dasiree

 

From: alfl...@googlegroups.com <alfl...@googlegroups.com> On Behalf Of Dasiree Manigualt
Sent: Wednesday, September 15, 2021 9:56 PM
To: Heath Ward <he...@akimlawfirm.com>
Cc: trans...@liveadmins.net; alfl...@googlegroups.com
Subject: Re: Chat Transcript - Anastopoulo Law Firm (Please Contact)

 

Called 2X, LVM, Sent SMS

Dasiree

To view this discussion on the web visit https://groups.google.com/d/msgid/alfleads/CAGNOHL_rxHxxDTgjMoV2Grk80-7J8vaxh_LJE_9Ag87zAV2qVg%40mail.gmail.com.

[Herb Glass]

Call in AM please.

Sent from my iPhone

On Sep 15, 2021, at 9:26 PM, transcripts via ALFLeads <alfl...@googlegroups.com> wrote:



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[Hope Johnson]

Got it

To view this discussion on the web visit https://groups.google.com/d/msgid/alfleads/0145A8C2-6214-4C66-A8D7-B7F203CB6CA4%40akimlawfirm.com.

[Hope Johnson]

Donna, which marketing source is this? 

[Donna Manigault]

I have no clue. I assume Hennessey

 

From: alfl...@googlegroups.com <alfl...@googlegroups.com> On Behalf Of Hope Johnson
Sent: Thursday, September 16, 2021 8:43 AM
To: Herb Glass <he...@akimlawfirm.com>
Cc: trans...@liveadmins.net; alfl...@googlegroups.com
Subject: Re: Chat Transcript - Anastopoulo Law Firm (Please Contact)

 

Donna, which marketing source is this? 

To view this discussion on the web visit https://groups.google.com/d/msgid/alfleads/CAA7mMfhCgbYtqyQ73TXx%3DAkju2zAE08FeHe1uGZc%2BsSXmqiuCA%40mail.gmail.com.

[Hope Johnson]

Hope called twice, LVm for CB, SMS, PCE sent.  ***NEED FULL INTAKE***

[trans...@liveadmins.net]

Chat ID - 698903 Visitor Information Andrew Dampier andy.da...@gmail.com (843)858-6301 Doylestown, Pennsylvania, United States Chat Information

Website akimlawfirm.com

Time 09:52:47 EST Agent Aaron Chat Duration 13m 39s Acquisition Browser Safari 14.1 Visitor ID 46744403

Device Mobile

IP Address 166.137.19.57 Lead Source Organic

Chat Origin Website

Referrer https://www.google.com

Chat Transcript Aaron: Hi, welcome to Anastopoulo Law Firm. How can we assist you today? Andrew Dampier : I feel I am being treated unfairly due to corona virus at my workplace. Aaron: Let me have someone from the law firm get back to you for further details. Aaron: Where did this incident take place and when? Andrew Dampier : It started yesterday and I work for Darlington County in South Carolina. Aaron: It must be hard for you. May I have your first and last name, please? Andrew Dampier : Andrew Dampier Aaron: Thank you for reaching out. Aaron: May I have your phone number and email address so that we can follow up on this conversation? Andrew Dampier : (843)858-6301 Andrew Dampier : andy.da...@gmail.com Aaron: Thanks for sharing your information with us. Aaron: Let me forward your details and someone from the law firm will get back to you shortly. Aaron: Is there anything else I may help you with? Andrew Dampier : That’s all. Thank you. I’m just looking for help as to if I am being treated fairly for my situation and if it should come to legal action. Aaron: I'll make sure to pass that on. Visitor Journey 1https://www.akimlawfirm.com/additional-practice-areas/workplace-discrimination/ (09/16/21 09:49 EST) 2https://www.akimlawfirm.com/additional-practice-areas/false-claims-act/ (09/16/21 09:50 EST) 3https://www.akimlawfirm.com/additional-practice-areas/social-security-law/ (09/16/21 09:51 EST) DID YOU KNOW? Did you know that we greet all your website visitors to deliver better engagement during live chat conversations? Learn more about our Proactive Greetings. Contact your account manager today. Dial (877) 771-6067 now or email clients...@liveadmins.com.

[Donna Manigault]

Melanie, Please call. Hennessey Lead

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[trans...@liveadmins.net]

Chat ID - 699011 Visitor Information Ben Le Clercq NA , 843 345 1439 Goose Creek, South Carolina, United States Chat Information

Website akimlawfirm.com

Time 10:13:42 EST

Agent Aaron

Chat Duration 10m 44s Acquisition Browser Safari 14.0 Visitor ID 46732913 Device Desktop IP Address 50.252.146.10

Lead Source Organic Chat Origin Website

Referrer https://www.google.com/

Chat Transcript Aaron: Hi, welcome to Anastopoulo Law Firm. How can we assist you today?

Ben Le Clercq: Hi Aaron, I'd like to speak with Constance Anastapoulo. Can you please give me her number and email? Aaron: May I have some details about the specific issue that prompted you on our website? Ben Le Clercq: btw the phone number is not answering Aaron: Let me have her get back to you. Aaron: May I have some details about your specific concern? Ben Le Clercq: Ok thanks, I sent her an email on her Charleston law email address, but I'm not certain how often she checks it. I am a local attorney. thanks Ben Le Clercq: Ben Le Clercq, 843 345 1439

Aaron: Thank you for reaching out.

Aaron: May I have your email address too as an alternate source of contact, please? Ben Le Clercq: do you have a good email address for her? Aaron: You can email at in...@akimlawfirm.com. I don't have her direct email. Aaron: May i know what is this about? Aaron: I* Visitor Journey 1https://www.akimlawfirm.com/about-us/attorneys/ (09/16/21 08:56 EST) 2https://www.akimlawfirm.com/ (09/16/21 08:57 EST) 3https://www.akimlawfirm.com/about-us/attorneys/ (09/16/21 08:57 EST) 4https://www.akimlawfirm.com/about-us/attorneys/ (09/16/21 10:11 EST) DID YOU KNOW? Did you know that AppIngage allows our chat to be embedded in any iOS or Android app? Learn more. Dial (877) 771-6067 to get started now or email clients...@liveadmins.com.

[Herb Glass]

Heath, FYI.  

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Herb F. Glass

Attorney (SC & GA) 

Anastopoulo Law Firm, LLC
2170 Ashley Phosphate Road | 3rd Floor | N. Charleston, SC 29406

Tel:  843-614-8888 | Fax: 843-494-5536

www.akimlawfirm.com | he...@akimlawfirm.com

Office Locations: N. Charleston | Charleston | Florence | Columbia | Greenville | Myrtle Beach | Charlotte, NC 

Appointment Only : Wilmington, NC

NOTICE: This email contains information belonging to Anastopoulo Law Firm, LLC. This message is intended solely for the use of the individual to whom it is addressed and may contain information that is privileged, confidential or otherwise exempt from disclosure under applicable law. If the reader of this message is not the intended recipient or the employee or agent responsible for delivering the message to the intended recipient, you are hereby notified that any dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, please immediately reply to this message or notify us by telephone at 800-313-2546 and delete the message.

Reply

Reply to all

Forward

[Melanie Woods]

9/16/21 - Melanie called for consultation, no answer. Left VM. Sent SMS and email

 

From: Donna Manigault <do...@akimlawfirm.com>
Sent: Thursday, September 16, 2021 10:18 AM
To: trans...@liveadmins.net; alfl...@googlegroups.com
Cc: Melanie Woods <mel...@akimlawfirm.com>
Subject: RE: Chat Transcript - Anastopoulo Law Firm (Please Contact)

 

Melanie, Please call. Hennessey Lead

 

From: transcripts via ALFLeads <alfl...@googlegroups.com>
Sent: Thursday, September 16, 2021 10:09 AM
To: alfl...@googlegroups.com
Subject: Chat Transcript - Anastopoulo Law Firm (Please Contact)

 

Chat ID - 698903 Visitor Information Andrew Dampier     andy.da...@gmail.com (843)858-6301 Doylestown, Pennsylvania, United States Chat Information     Website akimlawfirm.com

Time 09:52:47 EST

Agent Aaron Chat Duration 13m 39s Acquisition     Browser Safari 14.1 Visitor ID 46744403 Device Mobile IP Address 166.137.19.57 Lead Source Organic Chat Origin Website Referrer https://www.google.com

[trans...@liveadmins.net]

Chat ID - 699701 Visitor Information Shionna Walker mersadez...@icloud.com 803-653-5745 Columbia, South Carolina, United States Chat Information Website akimlawfirm.com Time 12:20:29 EST Agent Aaron Chat Duration 8m 7s Acquisition Browser Chrome 93.0 Visitor ID 46782578

Device Desktop

IP Address 71.68.225.174 Lead Source Organic Chat Origin Website

Referrer https://www.google.com/

Chat Transcript Aaron: Hi, welcome to Anastopoulo Law Firm. How can we assist you today?

Shionna Walker: Car Accident with a State Farm Driver Aaron: Sorry to hear about that.

Aaron: Where did this incident take place and when?

Shionna Walker: In Front of the Old Palmetto Health Richland which is now Prisma Health. The State Farm Driver ran the stop sign. Shionna Walker: and ran into my vehicle. Aaron: May I have your first and last name, please? Shionna Walker: May you give me a call at 803-653-5745 (Shionna Walker) I have a few questions

Aaron: Let me have someone from the law firm get back to you for further details.

Aaron: May I have your email address too as an alternate source of contact, please?

Shionna Walker: mersadez...@icloud.com Aaron: Thank you for sharing your contact information with us.

Aaron: Let me forward your details and someone from the law firm will get back to you shortly. Aaron: Is there anything else I may help you with?

Shionna Walker: No, I just have a ew questions about this accident Shionna Walker: **Few Aaron: Thank you for your visit. We look forward to serving you. Visitor Journey 1https://www.akimlawfirm.com/ (09/16/21 12:12 EST) 2https://www.akimlawfirm.com/personal-injury/car-accidents/ (09/16/21 12:13 EST)

[Hope Johnson]

Got it

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[Jonathan Alkis]

Screen and book if injured and in need of treatment. 

_________________________

Jonathan N. Alkis

Attorney at Law

Anastopoulo Law Firm, LLC
2170 Ashley Phosphate Road | 3rd Floor | N. Charleston, SC 29406

Tel:  843-614-8888 | Fax: 843-353-1604

www.akimlawfirm.com | jona...@akimlawfirm.com

Office Locations: N. Charleston | Charleston | Florence | Columbia | Greenville | Myrtle Beach | Charlotte, NC 

Appointment Only : Wilmington, NC

NOTICE: This email contains information belonging to Anastopoulo Law Firm, LLC. This message is intended solely for the use of the individual to whom it is addressed and may contain information that is privileged, confidential or otherwise exempt from disclosure under applicable law. If the reader of this message is not the intended recipient or the employee or agent responsible for delivering the message to the intended recipient, you are hereby notified that any dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, please immediately reply to this message or notify us by telephone at 800-313-2546 and delete the message.

On Thu, Sep 16, 2021 at 12:31 PM transcripts via ALFLeads <alfl...@googlegroups.com> wrote:

--

[Hope Johnson]

Hope called 3x's straight to VM, VM not set up, SMS, PCE sent. 

 ***NEED FULL INTAKE*** PEr Jonathan screen and esign if hurt and needing tx.

To view this discussion on the web visit https://groups.google.com/d/msgid/alfleads/CANZ1v-Ybr%3D18dxWrOfO_LU%2B_jJW-o3A3KYkEt%3DDNfULDiMJOYw%40mail.gmail.com.

[trans...@liveadmins.net]

Chat ID - 699884 Visitor Information Robin bluej...@hotmail.com 843)610-6224 Bedminster, New Jersey, United States Chat Information

Website akimlawfirm.com

Time 12:50:54 EST Agent Conner Chat Duration 9m 49s Acquisition Browser Chrome 90.0 Visitor ID 46792763

Device Mobile

IP Address 174.250.145.4

Lead Source Organic Chat Origin Website Referrer https://www.google.com/

Chat Transcript Conner: Hi, welcome to Anastopoulo Law Firm. How can we assist you today? Robin : Need a medical malpractice lawyer Conner: Okay. May I have some details about the specific issue that prompted you on our website? Conner: Sending this message to keep the chat window active. Robin : Just looking through some lawyers. Yours came up. My oldest sister passed away this year in April, she never really received any medical attention during her time going back and forward to the hospital Robin : I just need someone to look into it Conner: I am sorry to hear about it. Conner: Where did this incident take place and when? Robin : It took place in charleston south carolina.She passed April 15 2021 Robin : She was going back and forward to the hospital since 2018 Conner: Thank you. May I have your first and last name, please? Robin : Virginia godbolt Conner: Hello, Virginia. Let me have someone from the law firm get back to you for further details. Conner: May I have your phone number and email address to do so? Robin : That's my mother's name cause she's the one you will be talking with. I'm just looking for a lawyer for her. My whole family need answer to why this happened and why no one did anything til it was to late Robin : My name is robin Robin : 843)610-6224 Conner: Thanks, Robin. Your email as an alternative source of contact please? Robin : bluej...@hotmail.com Conner: Thank you for sharing your contact information with us. Conner: Let me forward your details and someone from the law firm will get back to you shortly. Conner: Is there anything else I may help you with? Robin : Thank you so much. I appreciate it Conner: Thank you for your visit. We look forward to serving you. Robin : No that's it. Thank you again Conner: You're welcome, Robin. Robin : Have a nice day Visitor Journey 1https://www.akimlawfirm.com/personal-injury/medical-malpractice/ (09/16/21 12:50 EST) DID YOU KNOW? Did you know that our technology has the ability to integrate with all major CRM software so you get leads delivered to the system you like? Learn more about our CRM Integration. Dial (877) 771-6067 now or email clients...@liveadmins.com.

[Herb Glass]

Call please. 

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--

Herb F. Glass

Attorney (SC & GA) 

Anastopoulo Law Firm, LLC
2170 Ashley Phosphate Road | 3rd Floor | N. Charleston, SC 29406

Tel:  843-614-8888 | Fax: 843-494-5536

www.akimlawfirm.com | he...@akimlawfirm.com

Office Locations: N. Charleston | Charleston | Florence | Columbia | Greenville | Myrtle Beach | Charlotte, NC 

Appointment Only : Wilmington, NC

NOTICE: This email contains information belonging to Anastopoulo Law Firm, LLC. This message is intended solely for the use of the individual to whom it is addressed and may contain information that is privileged, confidential or otherwise exempt from disclosure under applicable law. If the reader of this message is not the intended recipient or the employee or agent responsible for delivering the message to the intended recipient, you are hereby notified that any dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, please immediately reply to this message or notify us by telephone at 800-313-2546 and delete the message.

Reply

[Donna Manigault]

Melanie, Please call. Thanks

To view this discussion on the web visit https://groups.google.com/d/msgid/alfleads/CAKUL_hGOS_GSi7TEo%2B-bVxpyJ4%2BZfYG5%3D00S7xpq2i9mY4YmNw%40mail.gmail.com.

[Melanie Woods]

9/16/21 - Melanie called for consultation, no answer. VM is not setup. Sent SMS and email

 

From: Donna Manigault <do...@akimlawfirm.com>
Sent: Thursday, September 16, 2021 1:06 PM
To: Herb Glass <he...@akimlawfirm.com>; trans...@liveadmins.net
Cc: alfl...@googlegroups.com; Melanie Woods <mel...@akimlawfirm.com>
Subject: RE: Chat Transcript - Anastopoulo Law Firm (Please Contact)

 

Melanie, Please call. Thanks

 

From: alfl...@googlegroups.com <alfl...@googlegroups.com> On Behalf Of Herb Glass
Sent: Thursday, September 16, 2021 1:03 PM
To: trans...@liveadmins.net
Cc: alfl...@googlegroups.com
Subject: Re: Chat Transcript - Anastopoulo Law Firm (Please Contact)

 

Call please. 

 

On Thu, Sep 16, 2021 at 1:02 PM transcripts via ALFLeads <alfl...@googlegroups.com> wrote:

Chat ID - 699884 Visitor Information Robin     bluej...@hotmail.com

843)610-6224

Bedminster, New Jersey, United States

Chat Information     Website akimlawfirm.com

Time 12:50:54 EST

Agent Conner Chat Duration 9m 49s Acquisition     Browser Chrome 90.0 Visitor ID 46792763 Device Mobile IP Address 174.250.145.4 Lead Source Organic Chat Origin Website Referrer https://www.google.com/

 

--

Reply

Reply to all

Forward

 

[trans...@liveadmins.net]

Chat ID - 700587 Visitor Information Richard Field mrt...@gmail.com 8433190431 Pikeville, Tennessee, United States Chat Information Website akimlawfirm.com Time 14:51:06 EST Agent Conner Chat Duration 13m 22s Acquisition Browser Firefox 82.0 Visitor ID 46824897 Device Mobile IP Address 98.143.0.23 Lead Source Organic Chat Origin Website Referrer None

Chat Transcript Conner: Hi, welcome to Anastopoulo Law Firm. How can we assist you today?

Richard Field: Need some answers Conner: Please go ahead. I'm all ears. Conner: Do I still have you online with me? Richard Field: Friend hauling our things was in a wreck did alot of damage to his truck and trailer and our stuff. Geicos driver was at fault. Can we get lawyer fees in our suit Conner: I am sorry to hear about it. Let me have someone from the law firm get back to you for further details.

Conner: Where did this incident take place and when?

Richard Field: Hwy 378 about 30 miles west of conway. Guessing 3 months ago

Conner: Thank you. May I have your first and last name, please?

Richard Field: Richard field. Conner: Hello, Richard. Let me have someone from the law firm get back to you for further details.

Conner: May I have your phone number and email address to do so?

Richard Field: Yes call me I'm on my phone and I can't see where I'm typing. 8433190431. Conner: Thanks. Your email as an alternative source of contact please? Richard Field: Mrt...@gmail.com Conner: Thank you for sharing your contact information with us. Let me forward your details and someone from the law firm will get back to you shortly.

Conner: Is there anything else I may help you with?

Richard Field: No thank you

Conner: Thank you for your visit. We look forward to serving you.

Visitor Journey 1https://www.akimlawfirm.com/personal-injury/car-accidents/ (09/16/21 14:50 EST) DID YOU KNOW? Did you know that LiveAdmins works with all major CMS platforms? If you want to set it up on a different platform, get in touch with your account manager today. Dial (877) 771-6067 now or email clients...@liveadmins.com.

[Heath Ward]

Call for intake. Can only help a not at fault injured person, but hard to say from this. 

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--

P. Heath Ward

Managing Attorney

Anastopoulo Law Firm, LLC
2170 Ashley Phosphate Road | 3rd Floor | N. Charleston, SC 29406

Tel:  843-614-8888 | Fax: 843-353-1604

www.akimlawfirm.com | he...@akimlawfirm.com

Office Locations: N. Charleston | Charleston | Florence | Columbia | Greenville | Myrtle Beach | Charlotte, NC 

Appointment Only : Wilmington, NC

[Donna Manigault]

Hope, Please call. Thanks

 

From: alfl...@googlegroups.com <alfl...@googlegroups.com> On Behalf Of Heath Ward
Sent: Thursday, September 16, 2021 3:15 PM
Cc: alfl...@googlegroups.com
Subject: Re: Chat Transcript - Anastopoulo Law Firm (Please Contact)

 

Call for intake. Can only help a not at fault injured person, but hard to say from this. 

To view this discussion on the web visit https://groups.google.com/d/msgid/alfleads/CAPG2H6XJ4gZQYrtJX9ioZrQ99w29eCiPUXAOzTnm6h7ZwhfK_w%40mail.gmail.com.

[Hope Johnson]

Got it

To view this discussion on the web visit https://groups.google.com/d/msgid/alfleads/372299055cccea2979533a92203638a5%40mail.gmail.com.

[Hope Johnson]

Hope called twice, wireless customer is not available, unable to LVM, SMS, PCE sent.  ***NEED FULL INTAKE***   Please update ALL info. 

[trans...@liveadmins.net]

Chat ID - 701288 Visitor Information Sanmarcus Wright sanma...@gmail.com 803 479 6586 Columbia, South Carolina, United States Chat Information

Website akimlawfirm.com

Time 17:06:36 EST Agent Audrey Chat Duration 9m 47s Acquisition Browser Chrome 93.0 Visitor ID 46862175

Device Mobile

IP Address 172.75.183.64

Lead Source Organic Chat Origin Website Referrer None

Chat Transcript Audrey: Hi, welcome to Anastopoulo Law Firm. How can we assist you today? Sanmarcus Wright: Hi .do you handle employment law? Audrey: Let me see what we can do for you. Audrey: May I have some details about the case? Audrey: Are you still there? Sanmarcus Wright: Yes Sanmarcus Wright: I believe I was discriminated against Audrey: Alright, and Where did this incident take place and when? Sanmarcus Wright: I was terminated...the way I was terminated Sanmarcus Wright: Smith and Jones Janitorial in West Columbia....June 7th Audrey: Thank you for the details. Audrey: May I have your first and last name, please? Sanmarcus Wright: I already had a charge filed with EEOC...was given right to sue Sanmarcus Wright: Sanmarcus Wright Audrey: Thank you. Let me have someone from the law firm get back to you for further details. Audrey: May I have your phone number and email address to do so? Sanmarcus Wright: Is this a free service? Sanmarcus Wright: I don't have money...been unemployed since Audrey: We do offer free initial consultations. Sanmarcus Wright: And then what? Audrey: Someone from the law firm can best discuss this with you. Audrey: May I have your email and number to reach you please? Sanmarcus Wright: sanma...@gmail.com Sanmarcus Wright: 803 479 6586 Audrey: Thank you for sharing your contact information with us. Audrey: Let me forward your details and someone from the law firm will get back to you shortly. Audrey: Is there anything else I may help you with? Sanmarcus Wright: When should I expect someone to contact me Audrey: We reply back within 2 hours. Audrey: Would you be needing my help with anything else? Sanmarcus Wright: No... thanks Audrey: Thank you for your visit. We look forward to serving you. Visitor Journey 1https://www.akimlawfirm.com/additional-practice-areas/workplace-discrimination/ (09/16/21 17:05 EST) DID YOU KNOW? Did you know that you can add special offers and promotions within the live chat window? Learn more about our Promotional Banners. Dial (877) 771-6067 to get started now or email clients...@liveadmins.com.

[trans...@liveadmins.net]

Chat ID - 701427 Visitor Information Bobby Helms

NA

704 242 4043 Palo Alto, California, United States Chat Information

Website akimlawfirm.com

Time 17:38:40 EST Agent Alice Chat Duration 7m 43s Acquisition Browser Chrome 84.0 Visitor ID 46873378

Device Mobile

IP Address 50.55.52.222 Lead Source Paid

Chat Origin Website

Referrer https://www.google.com/ Chat Transcript Alice: Hi, welcome to Anastopoulo Law Firm. How can we assist you today? Bobby Helms: Do you take slip and fall cases Alice: Yes, we deal such matters. Alice: Where did this incident take place and when? Bobby Helms: Salisbury nc. July 10. 2021 Alice: Thank you for sharing that information. Alice: May I have your first and last name, please? Bobby Helms: Bobby Helms Alice: Thank you, Bobby. Alice: Let me have someone from the law firm get back to you for further details. Alice: May I have your phone number and email address so that we can follow up on this conversation? Your information is safe with us. Bobby Helms: 704 242 4043. No email Alice: Thank you for your number. Alice: Let me forward your details and someone from the law firm will get back to you shortly. Alice: Is there anything else I may help you with? Bobby Helms: No. When can I expect a call Alice: We reply back within 2 hours. Bobby Helms: Thanks Alice: You're welcome. Visitor Journey 1https://www.akimlawfirm.com/?gclid=EAIaIQobChMImsCP7bmE8wIVJoNaBR2LmgsTEAAYAyAAEgKb8fD_BwE (09/16/21 17:37 EST) 2https://www.akimlawfirm.com/ (09/16/21 17:46 EST) 3https://www.akimlawfirm.com/contact-us/ (09/16/21 17:46 EST) 4https://www.akimlawfirm.com/personal-injury/ (09/16/21 17:46 EST) DID YOU KNOW? Did you know that we greet all your website visitors to deliver better engagement during live chat conversations? Learn more about our Proactive Greetings. Contact your account manager today. Dial (877) 771-6067 now or email clients...@liveadmins.com.

[Herb Glass]

Call sometime please. 

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Herb F. Glass

Attorney (SC & GA) 

Anastopoulo Law Firm, LLC
2170 Ashley Phosphate Road | 3rd Floor | N. Charleston, SC 29406

Tel:  843-614-8888 | Fax: 843-494-5536

www.akimlawfirm.com | he...@akimlawfirm.com

Office Locations: N. Charleston | Charleston | Florence | Columbia | Greenville | Myrtle Beach | Charlotte, NC 

Appointment Only : Wilmington, NC

NOTICE: This email contains information belonging to Anastopoulo Law Firm, LLC. This message is intended solely for the use of the individual to whom it is addressed and may contain information that is privileged, confidential or otherwise exempt from disclosure under applicable law. If the reader of this message is not the intended recipient or the employee or agent responsible for delivering the message to the intended recipient, you are hereby notified that any dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, please immediately reply to this message or notify us by telephone at 800-313-2546 and delete the message.

Reply

[Dasiree Manigualt]

Gotcha!

 

From: alfl...@googlegroups.com <alfl...@googlegroups.com> On Behalf Of Herb Glass
Sent: Thursday, September 16, 2021 5:59 PM
To: trans...@liveadmins.net
Cc: alfl...@googlegroups.com
Subject: Re: Chat Transcript - Anastopoulo Law Firm (Please Contact)

 

Call sometime please. 

To view this discussion on the web visit https://groups.google.com/d/msgid/alfleads/CAKUL_hF4%3DUYYy7nBsMCF%2B6wRyuDYpT39GDT95Z%2BuCXpiS4wegA%40mail.gmail.com.

[trans...@liveadmins.net]

Chat ID - 701740 Visitor Information Rob Taylor hogma...@gmail.com 843-696-9670 Charleston, South Carolina, United States Chat Information

Website akimlawfirm.com

Time 19:06:07 EST

Agent Alice

Chat Duration 8m 16s Acquisition Browser Chrome 93.0 Visitor ID 46902286

Device Desktop

IP Address 108.239.25.8

Lead Source Paid Chat Origin Website Referrer https://www.google.com/

Chat Transcript Alice: Hi, welcome to Anastopoulo Law Firm. How can we assist you today?

Rob Taylor: Hi, my name is Rob Taylor. My wife Mary Taylor is a cancer patient at the Mayo Clinic in MN. We both know Akim, and thought we might come here for help or at least advice. Mary has major cancer surgery 18 months ago. In the course of treatment, evaluaiton and surgery, there were two scans that Blue Cross Blue Shield is denying. The Mayo Clinic told us that they would appeal...which they did. To no avail. We have now appealed to no avail. We have been told we can now appeal to the Administrative Lw Court within 20 days. We wanrt to make such an appeal...and if that is unsuccessful would consider litigation, as we followed everyone's directions precisely. Alice: Thank you for the details, Rob.

Alice: Let me have someone from the law firm get back to you for further details.

Alice: May I have your phone number and email address to do so? Rob Taylor: 843-696-9670 Hogma...@gmail.com Alice: Thank you for sharing your contact details with us.

Alice: Let me forward your details and someone from the law firm will get back to you shortly.

Rob Taylor: I have already put almost all pertinent documents into a google drive. Would it helpful to share that in your free case review online? Alice: I can have someone from the firm get back to you to discuss that as well.

Alice: Is there anything else I may help you with?

Rob Taylor: Not tonight. I won't be available for a phone call until after 10:30 tomorrow morning. And please tell akim hello from Rob and Mary Taylor. Alice: Okay. I will have the office be informed regarding this matter. Alice: Thank you for your visit. We look forward to serving you. Visitor Journey 1https://www.akimlawfirm.com/?gclid=Cj0KCQjw1ouKBhC5ARIsAHXNMI-Jv99goXFiOqXSx9F6oXgRbRz2mXemN0TifwkN1HPDNeSZrLtueAAaAlTkEALw_wcB (09/16/21 18:58 EST) 2https://www.akimlawfirm.com/additional-practice-areas/south-carolina-business-medical-insurance-grieva/ (09/16/21 18:58 EST) 3https://www.akimlawfirm.com/contact-us/ (09/16/21 18:59 EST) DID YOU KNOW? Did you know that LiveAdmins works with all major CMS platforms? If you want to set it up on a different platform, get in touch with your account manager today. Dial (877) 771-6067 now or email clients...@liveadmins.com.

[Dasiree Manigualt]

Dasiree completed intake and sent for review 

Dasiree

[trans...@liveadmins.net]

Chat ID - 702033 Visitor Information Angie Marie May southuniv...@gmail.com 803-979-5882 Aiken, South Carolina, United States Chat Information

Website akimlawfirm.com

Time 20:41:30 EST

Agent Alice

Chat Duration 5m 21s Acquisition Browser Chrome 93.0 Visitor ID 46928143

Device Mobile

IP Address 172.58.6.202 Lead Source Organic

Chat Origin Website

Referrer https://www.google.com/

Chat Transcript Alice: Hi, welcome to Anastopoulo Law Firm. How can we assist you today?

Angie Marie May: My parents are evicting me from a lot I have over a years worth of receipts proving residence of under the claims that I have THREATENED TO KILL THEM. I have done no such thing! I can prove that my father in SPECIFIC is lying, because I actually have the exact moment that he makes such an accusation against me recorded on video (taken around 12:02-ish on Sept 15 2021). I also have a SECOND video recording (taken today) where he swears that I threatened to kill both him and my mother yet again. My mother has made a false accusation that I threatened to kill her a week or so ago, then my father literally pulls those exact same words out of thin air ON RECORDING, after acknowledging that "I KNOW YOU'RE RECORDING THIS" Can I bring a libel or slander suit against them for literally fabricating these claims against me? While I don't have one issue on camera, I do have the second moment when I say I CAN'T WAIT TILL YOU DIE, and my dad suddenly says OH SO ARE YOU SAYING YOU'RE GOING TO KILL M Alice: I am sorry to hear that.

Alice: Where did this incident take place and when?

Angie Marie May: Aiken county and over the past week or so. Alice: Alright. May I have your first and last name please? Angie Marie May: I started recording my interactions with them on my phone because they were putting words in my mouth, as they claim BECAUSE YOU DID A WALK IN TO HOSPIT (was suicidal) SO UR CRAZY ANYWAYS. What do I do? How do I protect myself? Can I sue? Angie Marie May: Please help. I'm confused, scared, and about to be homeless Angie Marie May: My name is Angie Marie May Alice: Thank you, Angie.

Alice: Let me forward your details and someone from the law firm will get back to you shortly.

Alice: May I have your phone number and email address to do so? Angie Marie May: As I said I have the moment my father accuses me of having said I was going to kill him on camera. It's video recorded Angie Marie May: 803-979-5882 Angie Marie May: southuniv...@gmail.com

Alice: Thank you for sharing your contact details with us.

Angie Marie May: You're welcome Alice: I will have someone from the firm get back to you as soon as possible to assist you further in this regard.

Alice: Is there anything else I may help you with?

Angie Marie May: No, thank you for your help Alice: You're welcome.

Alice: Thank you for your visit. We look forward to serving you.

Angie Marie May: Thank you and have a nice day Angie Marie May: Goodbye Visitor Journey 1https://www.akimlawfirm.com/additional-practice-areas/defamation/ (09/16/21 20:40 EST) DID YOU KNOW? Did you know our software is compatible with all mobile phones and apps? Learn more today. Dial (877) 771-6067 to get started now or email clients...@liveadmins.com.

[Herb Glass]

Dump w letter please. 

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[Heath Ward]

Herb sent this one to Lit for review. 

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P. Heath Ward

Managing Attorney

Anastopoulo Law Firm, LLC
2170 Ashley Phosphate Road | 3rd Floor | N. Charleston, SC 29406

Tel:  843-614-8888 | Fax: 843-353-1604

www.akimlawfirm.com | he...@akimlawfirm.com

Office Locations: N. Charleston | Charleston | Florence | Columbia | Greenville | Myrtle Beach | Charlotte, NC 

Appointment Only : Wilmington, NC

[trans...@liveadmins.net]

Chat ID - 14623 Visitor Information Max Magruder mmagr...@gmail.com 314-607-3307 Spartanburg, South Carolina, United States Chat Information

Website akimlawfirm.com

Time 09:26:43 EST Agent Conner Chat Duration 7m 21s Acquisition

Browser Chrome 93.0

Visitor ID 37301

Device Desktop

IP Address 71.82.37.17

Lead Source Paid Chat Origin Website Referrer https://www.google.com/

Chat Transcript Conner: Hi, welcome to Anastopoulo Law Firm. How can we assist you today? Max Magruder: Are you a real person? Conner: Yes, I am your real live chat assistant. Conner: May I have some details about the specific issue that prompted you on our website? Max Magruder: I've been rear ended 3 weeks ago and hit again this past saturday Conner: I am sorry to hear about it. Would you be sharing some more details? Max Magruder: yes i'd like the consultation Conner: Okay. Where did this incident take place? Max Magruder: greenville, sc Conner: Thank you. May I have your first and last name, please? Conner: It’s only so we have something to address you with. Max Magruder: Max Magruder. Can someone call me? Conner: Hello, Max. Let me have someone from the law firm get back to you for further details. Conner: May I have your phone number and email address to do so? Max Magruder: 314-607-3307. mmagr...@gmail.com Conner: Thank you for sharing your contact information with us. Conner: Let me forward your details and someone from the law firm will get back to you shortly. Conner: Is there anything else I may help you with? Max Magruder: thats all, i just have questions and dont know how to proceed Conner: Thank you. Expect to hear from us. Conner: Thank you for your visit. We look forward to serving you. Visitor Journey 1https://www.akimlawfirm.com/contact-us/?gclid=CjwKCAjw-ZCKBhBkEiwAM4qfF1Cbg95xfJFsNmaFW3j__57iv8avtKUHAFjnotuKLJJfp1cq53ZyshoCPzgQAvD_BwE (09/17/21 09:26 EST) DID YOU KNOW? Did you know that all your chat transcripts are accessible through our dashboard? Get in touch with your account manager today to learn more about how the dashboard works. Dial (877) 771-6067 now or email clients...@liveadmins.com.

[Hope Johnson]

Chanel, please screen and esign.  Thanks 

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[Donna Manigault]

Melissa, Please call. Thanks

 

From: transcripts via ALFLeads <alfl...@googlegroups.com>

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[Chanel Dumbar]

Calling now

 

From: Hope Johnson <ho...@akimlawfirm.com>
Sent: Friday, September 17, 2021 9:40 AM
To: trans...@liveadmins.net; Sunni Mann <Cha...@akimlawfirm.com>
Cc: alfl...@googlegroups.com
Subject: Re: Chat Transcript - Anastopoulo Law Firm (Please Contact)

 

Chanel, please screen and esign.  Thanks 

 

On Fri, Sep 17, 2021 at 9:35 AM transcripts via ALFLeads <alfl...@googlegroups.com> wrote:

Chat ID - 14623 Visitor Information Max Magruder     mmagr...@gmail.com

314-607-3307

Spartanburg, South Carolina, United States

Chat Information     Website akimlawfirm.com

Time 09:26:43 EST

Agent Conner Chat Duration 7m 21s Acquisition     Browser Chrome 93.0 Visitor ID 37301 Device Desktop IP Address 71.82.37.17 Lead Source Paid Chat Origin Website Referrer https://www.google.com/

[Melissa Dingle]

On it!

Melissa Dingle 

Anastopoulo Law Firm, LLC
2170 Ashley Phosphate Road

3rd Floor 

N. Charleston, SC 29406
Tel:  843-614-8888

Fax: 843-353-1604

fa...@akimlawfirm.com

www.akimlawfirm.com

Office Locations: N. Charleston | Charleston | Florence | Columbia | Greenville | Myrtle Beach | Charlotte, NC 

Appointment Only: Wilmington, NC

[Chanel Dumbar]

Chanel called for consultation, no answer, LVM Sent PCE & SMS

 

From: Hope Johnson <ho...@akimlawfirm.com>
Sent: Friday, September 17, 2021 9:40 AM
To: trans...@liveadmins.net; Sunni Mann <Cha...@akimlawfirm.com>
Cc: alfl...@googlegroups.com

Subject: Re: Chat Transcript - Anastopoulo Law Firm (Please Contact)

 

Chanel, please screen and esign.  Thanks 

 

On Fri, Sep 17, 2021 at 9:35 AM transcripts via ALFLeads <alfl...@googlegroups.com> wrote:

Chat ID - 14623 Visitor Information Max Magruder

mmagr...@gmail.com 314-607-3307

Spartanburg, South Carolina, United States

Chat Information     Website akimlawfirm.com

Time 09:26:43 EST

Agent Conner Chat Duration 7m 21s Acquisition     Browser Chrome 93.0 Visitor ID 37301 Device Desktop IP Address 71.82.37.17 Lead Source Paid Chat Origin Website Referrer https://www.google.com/

[Melissa Dingle]

***9.17.2021 Melissa called 2x to complete the intake, but there was no answer// Left vcml and sent PCT/PCE//

Melissa Dingle 

Anastopoulo Law Firm, LLC
2170 Ashley Phosphate Road

3rd Floor 

N. Charleston, SC 29406
Tel:  843-614-8888

Fax: 843-353-1604

fa...@akimlawfirm.com

www.akimlawfirm.com

Office Locations: N. Charleston | Charleston | Florence | Columbia | Greenville | Myrtle Beach | Charlotte, NC 

Appointment Only: Wilmington, NC

[Donna Manigault]

Done!

 

From: alfl...@googlegroups.com <alfl...@googlegroups.com> On Behalf Of Herb Glass

To view this discussion on the web visit https://groups.google.com/d/msgid/alfleads/CAKUL_hE92SRxwzuyCmM8O%3DcTyKkmw-TbPN7iA4-1uNnSviEjyg%40mail.gmail.com.

[trans...@liveadmins.net]

Chat ID - 16252 Visitor Information Laura Meda laura...@yahoo.com 7572855333 Conway, South Carolina, United States Chat Information

Website akimlawfirm.com

Time 14:32:38 EST Agent Aaron Chat Duration 11m 42s Acquisition

Browser Chrome 93.0

Visitor ID 149432

Device Desktop

IP Address 159.117.166.169 Lead Source Paid

Chat Origin Website

Referrer https://www.google.com/

Chat Transcript Aaron: Hi, welcome to Anastopoulo Law Firm. How can we assist you today? Laura Meda: i need to get a consultation for a sexual harassment situation at work. i would prefer to talk on the phone with someone Aaron: Let's help you set it up. Aaron: Sorry to hear about that. Aaron: Where did this incident take place and when? Laura Meda: myrtle beach sc and over the last month Aaron: May I have your first and last name, please? Laura Meda: laura meda Aaron: Thank you for reaching out. Aaron: Let me have someone from the law firm get back to you for further details. Aaron: May I have your phone number and email address to do so? Laura Meda: 7572855333 Laura Meda: laura...@yahoo.com Aaron: Thank you for sharing your contact information with us. Aaron: Let me forward your details and someone from the law firm will get back to you shortly. Aaron: Is there anything else I may help you with? Laura Meda: no thank you Aaron: Thank you for your visit. We look forward to serving you. Visitor Journey 1https://www.akimlawfirm.com/additional-practice-areas/sexual-harassment/?gclid=CjwKCAjw-ZCKBhBkEiwAM4qfF5PGlaIMgAy1kO15LuRbI6l21ipBYHYwqJsPCevifRu8zanwn1-C8BoC66MQAvD_BwE (09/17/21 14:31 EST) DID YOU KNOW? Did you know that your company’s Facebook messenger can be integrated with our software so all your conversations can be handled seamlessly from one place? Learn more today. Dial (877) 771-6067 to get started now or email clients...@liveadmins.com.

[Heath Ward]

Please call for intake when feasible.

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--

P. Heath Ward

Managing Attorney

Anastopoulo Law Firm, LLC
2170 Ashley Phosphate Road | 3rd Floor | N. Charleston, SC 29406

Tel:  843-614-8888 | Fax: 843-353-1604

www.akimlawfirm.com | he...@akimlawfirm.com

Office Locations: N. Charleston | Charleston | Florence | Columbia | Greenville | Myrtle Beach | Charlotte, NC 

Appointment Only : Wilmington, NC

[Donna Manigault]

Melanie, Please call. Thanks

 

From: alfl...@googlegroups.com <alfl...@googlegroups.com> On Behalf Of Heath Ward
Sent: Friday, September 17, 2021 2:49 PM
To: trans...@liveadmins.net
Cc: alfl...@googlegroups.com
Subject: Re: Chat Transcript - Anastopoulo Law Firm (Please Contact)

 

Please call for intake when feasible.

To view this discussion on the web visit https://groups.google.com/d/msgid/alfleads/CAPG2H6WS8_R%2B4pG%3Dm-Bg3v3WQZtzWxoa0dgpYBWmCYK1pSc3_Q%40mail.gmail.com.

[Melanie Woods]

 

9/17/21 - Melanie spoke with Ms. Meda. Completed full intake and sent for review

 

From: Donna Manigault <do...@akimlawfirm.com>
Sent: Friday, September 17, 2021 3:15 PM
To: Heath Ward <he...@akimlawfirm.com>; trans...@liveadmins.net
Cc: alfl...@googlegroups.com; Melanie Woods <mel...@akimlawfirm.com>
Subject: RE: Chat Transcript - Anastopoulo Law Firm (Please Contact)

 

Melanie, Please call. Thanks

 

From: alfl...@googlegroups.com <alfl...@googlegroups.com> On Behalf Of Heath Ward
Sent: Friday, September 17, 2021 2:49 PM
To: trans...@liveadmins.net
Cc: alfl...@googlegroups.com
Subject: Re: Chat Transcript - Anastopoulo Law Firm (Please Contact)

 

Please call for intake when feasible.

 

On Fri, Sep 17, 2021 at 2:47 PM transcripts via ALFLeads <alfl...@googlegroups.com> wrote:

Chat ID - 16252 Visitor Information Laura Meda     laura...@yahoo.com

7572855333

Conway, South Carolina, United States

Chat Information     Website akimlawfirm.com

Time 14:32:38 EST

Agent Aaron Chat Duration 11m 42s Acquisition     Browser Chrome 93.0 Visitor ID 149432 Device Desktop IP Address 159.117.166.169 Lead Source Paid Chat Origin Website Referrer https://www.google.com/

[trans...@liveadmins.net]

Chat ID - 24077 Visitor Information Jacqueline Gallagher jlgall...@gmail.com 8543338136 Walterboro, South Carolina, United States Chat Information Website akimlawfirm.com Time 17:05:58 EST Agent Alice Chat Duration 3m 38s Acquisition Browser Safari 14.1 Visitor ID 815786

Device Mobile

IP Address 66.180.239.148 Lead Source Organic Chat Origin Website Referrer https://www.google.com/ Chat Transcript Alice: Hi, welcome to Anastopoulo Law Firm. How can we assist you today? Jacqueline Gallagher : My 9 year old autistic son was denied access to the wine s restroom- accompanied be me- by an employee because he is male. Is this something I should pursue? Jacqueline Gallagher : womens

Alice: I am sorry to hear that.

Alice: Let me have someone from the law firm get back to you for further details. Alice: Where did this incident take place and when? Jacqueline Gallagher : walmart Summerville- today at 3 Alice: Alright. May I have your first and last name please? Jacqueline Gallagher : Jacqueline Gallagher Alice: Thank you, Jacqueline. Alice: May I have your phone number and email address to do so? Jacqueline Gallagher : 8543338136 email- jlgall...@gmail.com Alice: Thank you for sharing your contact information with us. Alice: Let me forward your details and someone from the law firm will get back to you shortly. Alice: Is there anything else I may help you with? Jacqueline Gallagher : no, thank you Visitor Journey 1https://www.akimlawfirm.com/additional-practice-areas/workplace-discrimination/ (09/19/21 17:04 EST) 2https://www.akimlawfirm.com/additional-practice-areas/workplace-discrimination/ (09/19/21 17:10 EST) DID YOU KNOW? Did you know that we greet all your website visitors to deliver better engagement during live chat conversations? Learn more about our Proactive Greetings. Contact your account manager today. Dial (877) 771-6067 now or email clients...@liveadmins.com.

[trans...@liveadmins.net]

Chat ID - 24259 Visitor Information Phyllis York phy...@icloud.com (803) 480-5663 Charleston, Illinois, United States Chat Information

Website akimlawfirm.com

Time 18:14:49 EST

Agent Alice

Chat Duration 8m 24s Acquisition Browser Safari 0.0 Visitor ID 831771

Device Mobile

IP Address 67.45.32.209

Lead Source Organic Chat Origin Website

Referrer None

Chat Transcript Alice: Hi, welcome to Anastopoulo Law Firm. How can we assist you today?

Phyllis York: Hi I was injured on the job, received workers Comp had surgery, going thru therapy and the doctor is releasing me back to work but my hand is not to normal at all

Alice: I am sorry to hear that. Alice: Let me have someone from the law firm get back to you for further details. Alice: Where did this incident take place and when?

Phyllis York: In Augusta Georgia but I live in South Carolina

Alice: Alright. May I have your first and last name please?

Phyllis York: Phyllis York Alice: Thank you, Phyllis.

Alice: May I have your phone number and email address to do so?

Phyllis York: (803) 480-5663 Phyllis York: phy...@icloud.com Alice: Thank you for sharing your contact details with us.

Alice: Let me forward your details and someone from the law firm will get back to you shortly. Alice: Is there anything else I may help you with?

Phyllis York: Thanks! I suppose to return to work tomorrow night but I don’t believe that I will be able to complete my duties Alice: I will have the office be informed regarding this matter. Alice: Thank you for your visit. We look forward to serving you. Phyllis York: thanks Alice: You're welcome. Visitor Journey 1https://www.akimlawfirm.com/?adSubId=3612234&refPageViewId=6916267e10fd5f23 (09/19/21 18:13 EST) DID YOU KNOW? Did you know that our chat software can be integrated with all your websites? Learn more about our Multiple Website Support. Dial (877) 771-6067 to get started now or email clients...@liveadmins.com.

[Hope Johnson]

9/19/2021 Hope called for intake, straight to VM, LVM for CB, SMS, PCE sent. 

 ***NEED FULL INTAKE****

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[trans...@liveadmins.net]

Chat ID - 25911 Visitor Information Kimberly Leubecker kcleu...@gmail.com 864 449 2767 Simpsonville, South Carolina, United States Chat Information

Website akimlawfirm.com

Time 06:59:04 EST Agent Chloe Chat Duration 13m 52s Acquisition Browser Chrome 83.0 Visitor ID 989779

Device Desktop

IP Address 24.177.226.194

Lead Source Organic Chat Origin Website

Referrer https://www.lawinfo.com/lawfirm/south-carolina/greenville/anastopoulo-law-firm/609cc5aa-0db4-426c-80c9-7da1a82f1d07.html Chat Transcript Chloe: Hi, welcome to Anastopoulo Law Firm. How can we assist you today? Kimberly Leubecker : Hi I've google to see what kind of lawyer we needed to get for false arrest and it sends us over to you. I understand sometimes when googling it can send to wrong places Chloe: Alright, please stay with me while I go through your message. Kimberly Leubecker : k Chloe: May I have some details about the specific issue that prompted you on our website? Chloe: Just checking to see if we are still connected. Kimberly Leubecker : Was in a wreck the trooper wanted to go his way and charge me dui Kimberly Leubecker : I had blackout Kimberly Leubecker : he gave a lovely little test just because your eyes are blood shoot red and have yellow tint to them don't mean you are high on drugs Chloe: I see, Where did this incident take place and when? Kimberly Leubecker : It took place in Easley Sc and it happen last Tuesday Chloe: Alright, May I have your first and last name, please? Kimberly Leubecker : Kimberly Leubecker Chloe: Thanks, Kimberly. Let me have someone from the law firm get back to you for further details. Chloe: May I have your phone number and email address to do so? Kimberly Leubecker : after taken to the hopstial for the blood I was taken to the pickens county jail got booked in was only given one cup of water ask for serveal cups never got them didn't get any until about 8 or nine next day didn't get phone call neither lost 2 days of meds Kimberly Leubecker : 864 449 2767 kcleu...@gmail.com Chloe: Alright, thank you for sharing your contact information with us. Chloe: Let me forward your details and someone from the law firm will get back to you shortly. Kimberly Leubecker : yw Chloe: Is there anything else I may help you with? Kimberly Leubecker : nope Chloe: Thank you for your visit. We look forward to serving you. Kimberly Leubecker : ty Visitor Journey 1https://www.akimlawfirm.com/?adSubId=3611535&refPageViewId=691a84f9024063ab (09/20/21 06:55 EST) DID YOU KNOW? Did you know that LiveAdmins works with all major CMS platforms? If you want to set it up on a different platform, get in touch with your account manager today. Dial (877) 771-6067 now or email clients...@liveadmins.com.

[trans...@liveadmins.net]

Chat ID - 26448 Visitor Information Akmeir Davis akme...@gmail.com 347-296-7416 New York City, New York, United States Chat Information

Website akimlawfirm.com

Time 09:29:09 EST Agent Aaron Chat Duration 9m 27s Acquisition Browser Safari 14.1 Visitor ID 1028783

Device Mobile

IP Address 108.14.102.187

Lead Source Organic Chat Origin Website

Referrer https://www.google.com Chat Transcript Aaron: Hi, welcome to Anastopoulo Law Firm. How can we assist you today? Akmeir Davis : Trying to get a gd lawyer to fight a case for me Aaron: Let me have someone from the law firm get back to you for further details. Aaron: May I have your first and last name, please? Akmeir Davis : Akmeir Davis

Aaron: Thank you for reaching out.

Aaron: May I know the location where the matter is? Akmeir Davis : South Carolina Aaron: May I have your phone number and email address so that we can follow up on this conversation? Akmeir Davis : 347-296-7416 Aaron: May I have your email address too as an alternate source of contact, please? Akmeir Davis : Akme...@gmail.com Aaron: Thanks for sharing your information with us. Aaron: May I have some details about the specific issue that prompted you on our website? Akmeir Davis : well I bought a mobile home and used a contractor to remodel the mobile home and he started and then left the job Akmeir Davis : after me giving him 7000$ Akmeir Davis : He Demanded more money before even doing any more work Aaron: Thank you for the details. Aaron: Let me forward your details and someone from the law firm will get back to you shortly. Aaron: Is there anything else I may help you with? Akmeir Davis : I had him sign a contract stating that he was to finish the project he never did Akmeir Davis : Yes a follow up phone call about this matter Aaron: Thank you for your visit. We look forward to serving you. Visitor Journey 1https://www.akimlawfirm.com/about-us/attorneys/ (09/20/21 09:28 EST) DID YOU KNOW? Did you know that our system can intelligently send messages to your website visitors based on their browsing activity? Learn more about Visitor Behavior. Dial (877) 771-6067 to get started now or email clients...@liveadmins.com.

[Donna Manigault]

Got it

 

From: transcripts via ALFLeads <alfl...@googlegroups.com>

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[Donna Manigault]

9/20-Donna called twice for Intake. No Answer. LVM for CB. Sent SMS & PCE / Emailed Out 

[Donna Manigault]

Melissa, Please call. (Hennessey Lead)

 

From: transcripts via ALFLeads <alfl...@googlegroups.com>
Sent: Monday, September 20, 2021 7:14 AM
To: alfl...@googlegroups.com
Subject: Chat Transcript - Anastopoulo Law Firm (Please Contact)

 

Chat ID - 25911

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[Keara Mcfadden]

On it

 

From: Donna Manigault <do...@akimlawfirm.com>
Sent: Monday, September 20, 2021 10:40 AM
To: alfl...@googlegroups.com
Cc: Keara Mcfadden <kearam...@akimlawfirm.com>
Subject: RE: Chat Transcript - Anastopoulo Law Firm (Please Contact)

 

Keara, Please call. (Hennessey Lead) Thanks

 

From: transcripts via ALFLeads <alfl...@googlegroups.com>
Sent: Sunday, September 19, 2021 6:27 PM
To: alfl...@googlegroups.com
Subject: Chat Transcript - Anastopoulo Law Firm (Please Contact)

 

Chat ID - 24259

--

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To unsubscribe from this group and stop receiving emails from it, send an email to alfleads+u...@googlegroups.com.

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[Melissa Dingle]

On it

Melissa Dingle 

Anastopoulo Law Firm, LLC
2170 Ashley Phosphate Road

3rd Floor 

N. Charleston, SC 29406
Tel:  843-614-8888

Fax: 843-353-1604

fa...@akimlawfirm.com

www.akimlawfirm.com

Office Locations: N. Charleston | Charleston | Florence | Columbia | Greenville | Myrtle Beach | Charlotte, NC 

Appointment Only: Wilmington, NC

[Donna Manigault]

Keara, Please call. (Hennessey Lead) Thanks

 

From: transcripts via ALFLeads <alfl...@googlegroups.com>
Sent: Sunday, September 19, 2021 6:27 PM

To: alfl...@googlegroups.com
Subject: Chat Transcript - Anastopoulo Law Firm (Please Contact)

 

Chat ID - 24259

--

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[Hope Johnson]

I just called this and LVM, Im working on my leads now.  

To view this discussion on the web visit https://groups.google.com/d/msgid/alfleads/168f9e3270ed0ab8508dccd6a9784f6e%40mail.gmail.com.

[Keara Mcfadden]

Alright no problem

[Donna Manigault]

Is this in Captorra?

 

From: Hope Johnson <ho...@akimlawfirm.com>
Sent: Monday, September 20, 2021 10:43 AM
To: Keara Mcfadden <kearam...@akimlawfirm.com>
Cc: Donna Manigault <do...@akimlawfirm.com>; alfl...@googlegroups.com

[Hope Johnson]

Yes. It was sent up and dumped. 

[Donna Manigault]

Is it under a different name. I cant find it

[Hope Johnson]

Under my email it says Gallagher so I'm confused.  There must be a glitch. 

On Mon, Sep 20, 2021 at 11:59 AM Donna Manigault <do...@akimlawfirm.com> wrote:

Keara, Please call as advised earlier.. Phyllis York that is… Thanks

 

From: Hope Johnson <ho...@akimlawfirm.com>
Sent: Monday, September 20, 2021 11:47 AM
To: Donna Manigault <do...@akimlawfirm.com>

[Donna Manigault]

Keara, Please call as advised earlier.. Phyllis York that is… Thanks

 

From: Hope Johnson <ho...@akimlawfirm.com>
Sent: Monday, September 20, 2021 11:47 AM
To: Donna Manigault <do...@akimlawfirm.com>

[Donna Manigault]

No glitch. If your looking through Gmail…It’s a stacked email

To view this discussion on the web visit https://groups.google.com/d/msgid/alfleads/CAA7mMfiNgKteT%2BDsjLLkA4_UnNipDs9PmNi1T700fpnQDBdBHA%40mail.gmail.com.

[Hope Johnson]

Got it. Thanks 

[Keara Mcfadden]

On it 

[Keara Mcfadden]

Intake completed and sent for review 

[trans...@liveadmins.net]

Chat ID - 27581 Visitor Information Ann Hassell NA 8435343467 Greensboro, North Carolina, United States Chat Information

Website akimlawfirm.com

Time 12:40:46 EST Agent Aaron Chat Duration 12m 47s Acquisition Browser Safari 14.0 Visitor ID 1096150

Device Mobile

IP Address 107.77.236.64

Lead Source Organic Chat Origin Website

Referrer https://www.google.com Chat Transcript Aaron: Hi, welcome to Anastopoulo Law Firm. How can we assist you today? Ann Hassell: Free consultation regarding discriminatory harassment at work

Aaron: Let's help you set it up.

Aaron: May I know the location where the matter is?

Ann Hassell: Summerville, SC Aaron: Let me have someone from the law firm get back to you for further details. Aaron: May I have your first and last name, please? Ann Hassell: Ann Hassell. I’m at work. May I know when should I expect a call?

Aaron: Thank you for reaching out.

Aaron: Someone from the law firm will get back to you shortly. Aaron: May I have your phone number and email address to reach back to you? Ann Hassell: 8435343467 Ann Hassell: If I miss the call, pls leave a voicemail and I can call back. I might be with a patient Aaron: I understand, may I have your email address too as an alternate source of contact, please? Visitor Journey 1https://www.akimlawfirm.com/additional-practice-areas/workplace-discrimination/ (09/20/21 12:40 EST) DID YOU KNOW? Did you know that we greet all your website visitors to deliver better engagement during live chat conversations? Learn more about our Proactive Greetings. Contact your account manager today. Dial (877) 771-6067 now or email clients...@liveadmins.com.

[Donna Manigault]

Melissa, Please call. Thanks (Hennessey)

 

From: transcripts via ALFLeads <alfl...@googlegroups.com>
Sent: Monday, September 20, 2021 12:57 PM
To: alfl...@googlegroups.com
Subject: Chat Transcript - Anastopoulo Law Firm (Please Contact)

 

Chat ID - 27581

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[Melissa Dingle]

On it

Melissa Dingle 

Anastopoulo Law Firm, LLC
2170 Ashley Phosphate Road

3rd Floor 

N. Charleston, SC 29406
Tel:  843-614-8888

Fax: 843-353-1604

fa...@akimlawfirm.com

www.akimlawfirm.com

Office Locations: N. Charleston | Charleston | Florence | Columbia | Greenville | Myrtle Beach | Charlotte, NC 

Appointment Only: Wilmington, NC

[trans...@liveadmins.net]

Chat ID - 27997 Visitor Information Ceora Greene ceora...@gmail.com NA Simpsonville, South Carolina, United States Chat Information

Website akimlawfirm.com

Time 13:55:25 EST

Agent Aaron

Chat Duration 6m 2s Acquisition Browser Chrome 83.0 Visitor ID 1118516

Device Desktop

IP Address 128.92.76.154

Lead Source Organic Chat Origin Website

Referrer https://www.google.com/

Chat Transcript Aaron: Hi, welcome to Anastopoulo Law Firm. How can we assist you today?

Ceora Greene: hello, do you guys have any deals for veterans

Aaron: Let me have someone from the law firm get back to you for further details.

Ceora Greene: or discounts Ceora Greene: ok

Aaron: May I have your first and last name, please?

Ceora Greene: Ceora Greene Ceora Greene: i am getting information for my husband....we are both veterans

Aaron: Let me have someone from the law firm get back to you for further details.

Aaron: May I have your phone number and email address to do so? Ceora Greene: my email is ceora...@gmail.com Aaron: May I have your phone number too as an alternate source of contact, please? Visitor Journey 1https://www.akimlawfirm.com/additional-practice-areas/defamation/ (09/20/21 13:52 EST) 2https://www.akimlawfirm.com/locations/greenville-sc/ (09/20/21 13:58 EST) DID YOU KNOW? Did you know that you can add your social media feeds, SMS, file transfer and so much more in one integrated chat toolbar? Get a demo today. Dial (877) 771-6067 to get started now or email clients...@liveadmins.com.

[trans...@liveadmins.net]

Chat ID - 28233 Visitor Information Wilona Matthews willieea...@yahoo.com 843 714 7204 Charleston, South Carolina, United States Chat Information

Website akimlawfirm.com

Time 14:32:55 EST Agent Robert Chat Duration 9m 39s Acquisition Browser Chrome 93.0 Visitor ID 1114704

Device Mobile

IP Address 98.124.82.180

Lead Source Organic Chat Origin Website Referrer https://www.google.com/

Chat Transcript Robert: Hi, welcome to Anastopoulo Law Firm. How can we assist you today? Wilona Matthews: I would like to schedule a consultation for a personal injury. Robert: Let me see how we can assist you with this. Robert: Where did this incident take place and when? Wilona Matthews: At a resident on Friday, September 17, 2021 Robert: Thank you,. May I have your first and last name, please? Wilona Matthews: Wilona Matthews Robert: Hello, Wilona. Let me have someone from the law firm get back to you for further details. Robert: May I have your phone number and email address to do so? Wilona Matthews: 843 714 7204 Willieea...@yahoo.com Robert: Thank you for sharing your contact information with us. Robert: Let me forward your details and someone from the law firm will get back to you shortly. Robert: Is there anything else I may help you with? Wilona Matthews: That is it. Than you Robert: Thank you for your visit. We look forward to serving you. Visitor Journey 1https://www.akimlawfirm.com/locations/north-charleston-sc/?utm_source=GMB&utm_medium=organic&utm_campaign=NorthCharleston (09/20/21 13:40 EST) 2https://www.akimlawfirm.com/thank-you/ (09/20/21 13:43 EST) 3https://www.akimlawfirm.com/thank-you/ (09/20/21 14:32 EST) DID YOU KNOW? Did you know that your website visitors can now send you SMS messages on the go? Learn more today. Email clients...@liveadmins.com or call us at (877) 771-6067.

[Hope Johnson]

Got it

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[Hope Johnson]

Hope completed intake and sent for review 

[trans...@liveadmins.net]

Chat ID - 28699 Visitor Information Angela Barnhardt angie.b...@yahoo.com 8037290227 Atlanta, Georgia, United States Chat Information

Website akimlawfirm.com

Time 15:44:57 EST Agent Oscar Chat Duration 10m 37s Acquisition Browser Safari 14.1 Visitor ID 1152710

Device Mobile

IP Address 174.215.66.100

Lead Source Organic Chat Origin Website

Referrer None Chat Transcript Oscar: Hi, welcome to Anastopoulo Law Firm. How can we assist you today? Angela Barnhardt: I would like to cancel my claim Oscar: May I know the location where the matter is? Angela Barnhardt: Taylors sc Angela Barnhardt: Can I cancel Oscar: Let me have someone from the law firm get back to you for further details. Oscar: May I have your first and last name, please? Angela Barnhardt: angela barnhardt Angela Barnhardt: This is urgent because I can’t get my car fixed until they reach out Angela Barnhardt: I called on Saturday and they said someone would call and they havent Oscar: Thank you, Angela Oscar: May I have your phone number and email address to have you contacted? Angela Barnhardt: angie.b...@yahoo.com Angela Barnhardt: 8037290227 Oscar: Thank you for sharing your contact information with us. Oscar: Let me forward your details and someone from the law firm will get back to you shortly. Oscar: Is there anything else I may help you with? Angela Barnhardt: can you please make sure they call soon Oscar: We reply back within 2 hours. Angela Barnhardt: Okay Oscar: Would you require my help with anything else? Visitor Journey 1https://www.akimlawfirm.com/ (09/20/21 15:44 EST) DID YOU KNOW?

Did you know that we greet all your website visitors to deliver better engagement during live chat conversations? Learn more about our Proactive Greetings. Contact your account manager today. Dial (877) 771-6067 now or email clients...@liveadmins.com.

NOTE: This is a system generated email. Please do not reply.

[Donna Manigault]

Brent’s POD. Booked on 9/16

 

From: transcripts via ALFLeads <alfl...@googlegroups.com>
Sent: Monday, September 20, 2021 3:59 PM
To: alfl...@googlegroups.com
Subject: Chat Transcript - Anastopoulo Law Firm (Please Contact)

 

Chat ID - 28699

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To view this discussion on the web visit https://groups.google.com/d/msgid/alfleads/61D746E0-856B-4F31-B173-9B7EBC64C6DD%40mail.liveadmins.net.

[trans...@liveadmins.net]

Chat ID - 30301 Visitor Information Kimmy Jared White kimm...@gmail.com 704-877-3203 Williston, North Dakota, United States Chat Information

Website akimlawfirm.com

Time 23:00:12 EST Agent Audrey Chat Duration 16m 26s Acquisition Browser Chrome 80.0 Visitor ID 1271606

Device Mobile

IP Address 174.253.130.93

Lead Source Organic Chat Origin Website

Referrer https://www.google.com/ Chat Transcript Audrey: Hi, welcome to Anastopoulo Law Firm. How can we assist you today? Kimmy Jared White: Have been in hospital for bladder issue. Fell while in hospital twice. Only asked did I hit my head. My falls were result of catheter blockage running down my leg. Never had exam for falls or catheter blockage. Got out with catheter had to go back to emergency room several times because of heavy blood in catheter. Both times I was sent home with instructions to see urologist. Saw urologist once for follow up and once for flushing of Cathy clots. Appy today with urologist 9-20-21 for scheduled prostate exam. Told them catheter needed to be removed but they replied I owed doctor $97.00 so I would have to reschedule. Asked about catheter put in 7 weeks ago but told I could remove myself. I have kidney disease and afraid because I have never been taught. Given diagram of similar catheter and told to just cut one tube or the other. Catheter is painful but no one seems to care. I have Medicare and I draw social security disability. Audrey: Thank you for reaching out Audrey: Let me see what we can do for you. Audrey: Where did this incident take place? Kimmy Jared White: I have record of er fall that caused chest contusion Audrey: Alright. May I know where did this happened? Audrey: Are you still there? Kimmy Jared White: All started in July in Shelby N c. Urologist is Michael Braime. The fall wAs at Atrium Health Cleveland county in Shelby 28150 Audrey: Thank you for the details. Audrey: May I have your first and last name, please? Kimmy Jared White: Kimmy Jared white Audrey: Thank you. Let me have someone from the law firm get back to you for further details. Audrey: May I have your phone number and email address to do so? Kimmy Jared White: kimm...@gmail.com 704-877-3203 Audrey: Thank you for sharing your contact information with us. Audrey: Let me forward your details and someone from the law firm will get back to you shortly. Audrey: Is there anything else I may help you with? Kimmy Jared White: No. Thank you for listening. Audrey: Thank you for your visit. We look forward to serving you. Visitor Journey 1https://www.akimlawfirm.com/ (09/20/21 22:45 EST) DID YOU KNOW? Did you know that your company’s Facebook messenger can be integrated with our software so all your conversations can be handled seamlessly from one place? Learn more today. Dial (877) 771-6067 to get started now or email clients...@liveadmins.com.

[Heath Ward]

Dump unless Stefan/Lit want to know more. 

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P. Heath Ward

Managing Attorney

Anastopoulo Law Firm, LLC
2170 Ashley Phosphate Road | 3rd Floor | N. Charleston, SC 29406
Tel:  843-614-8888 | Fax: 843-353-1604

www.akimlawfirm.com | he...@akimlawfirm.com

Office Locations: N. Charleston | Charleston | Florence | Columbia | Greenville | Myrtle Beach | Charlotte, NC 

Appointment Only : Wilmington, NC

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NOTICE: This email contains information belonging to Anastopoulo Law Firm, LLC.​ ​​This message is intended solely for the use of the individual to whom it is addressed and​ ​may contain information that is privileged,​ ​confidential or otherwise exempt from disclosure under applicable law. If the reader of this message is not the intended recipient or the employee or agent responsible for delivering the message to the intended recipient, you are hereby notified that any dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, please immediately reply to this message or notify us by telephone at 800-313-2546 and delete the message.

[trans...@liveadmins.net]

Chat ID - 32023 Visitor Information John Mixon wheelz...@gmail.com 843-616-8306 Sumter, South Carolina, United States Chat Information

Website akimlawfirm.com

Time 09:56:17 EST Agent Aaron Chat Duration 14m 26s Acquisition Browser Chrome 93.0 Visitor ID 1406569

Device Desktop

IP Address 172.75.12.186

Lead Source Organic Chat Origin Website Referrer https://www.google.com/

Chat Transcript Aaron: Hi, welcome to Anastopoulo Law Firm. How can we assist you today? John Mixon: hello Aaron: May I have some details about the specific issue that prompted you on our website? John Mixon: I'm a quadriplegic. i went to a family dollar store an while entering my foot got twisted by the door and my leg was broken Aaron: Sorry to hear about that. Aaron: Where did this incident take place and when? John Mixon: at a family dollar store in lydia, SC yesterday Aaron: May I have your first and last name, please? John Mixon: John Mixon Aaron: Let me have someone from the law firm get back to you for further details. Aaron: May I have your phone number and email address to do so? John Mixon: 843-616-8306 wheelz...@gmail.com Aaron: Thank you for sharing your contact information with us. Aaron: Let me forward your details and someone from the law firm will get back to you shortly. Aaron: Is there anything else I may help you with? John Mixon: no thank you Aaron: Thank you for your visit. We look forward to serving you. Visitor Journey 1https://www.akimlawfirm.com/ (09/21/21 09:55 EST) DID YOU KNOW? Did you know that our dashboard allows you to take a detailed look at your website performance, chat statistics, generate support requests and so much more? Email clients...@liveadmins.com or call us at (877) 771-6067.

[Hope Johnson]

Got it 

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[Hope Johnson]

 Hope completed intake and sent for review

[trans...@liveadmins.net]

Chat ID - 32557 Visitor Information Mary Taylor hogmaes...@gmail.com 8438196961 Charleston, South Carolina, United States Chat Information

Website akimlawfirm.com

Time 11:26:23 EST Agent Robert Chat Duration 4m 22s Acquisition Browser Safari 12.1 Visitor ID 1438271

Device Desktop

IP Address 108.239.25.8

Lead Source Organic Chat Origin Website Referrer https://www.google.com/

Chat Transcript Robert: Hi, welcome to Anastopoulo Law Firm. How can we assist you today? Mary Taylor: this is Robert and Mary Taylor. I spoke with a representative last week and they said we would get a call back on Monday. We have not received a call. The problem is involving medical insurance with Blue Cross Blue Shield and we only have about 14 days left to do a third appeal. Robert: Sorry for the delay Mary Taylor: Can we get a call today? Thank you so much Robert: May I have your phone number and email address so that we can get back to you regarding this? Mary Taylor: 843 696 9670 Robert Mary Taylor: 8438196961 Mary Mary Taylor: hogmaes...@gmail.com Robert: Am I chatting with Robert or Mary? Mary Taylor: This is Mary Robert: THanks for sharing your contact details Mary Robert: May I know the location where the matter is? Mary Taylor: Charleston SC Robert: Thanks for sharing this. Visitor Journey 1https://www.akimlawfirm.com/ (09/21/21 11:24 EST) DID YOU KNOW? Did you know that our chat software can be integrated with all your websites? Learn more about our Multiple Website Support. Dial (877) 771-6067 to get started now or email clients...@liveadmins.com.

[Donna Manigault]

This was dumped yesterday and they should have received the DL via Email. Will verbally dump again

 

From: transcripts via ALFLeads <alfl...@googlegroups.com>
Sent: Tuesday, September 21, 2021 11:32 AM
To: alfl...@googlegroups.com
Subject: Chat Transcript - Anastopoulo Law Firm (Please Contact)

 

Chat ID - 32557

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[Donna Manigault]

And…Still No Answer

 

From: Donna Manigault <do...@akimlawfirm.com>
Sent: Tuesday, September 21, 2021 11:33 AM
To: 'alfl...@googlegroups.com' <alfl...@googlegroups.com>
Subject: RE: Chat Transcript - Anastopoulo Law Firm (Please Contact)

 

This was dumped yesterday and they should have received the DL via Email. Will verbally dump again

 

From: transcripts via ALFLeads <alfl...@googlegroups.com>
Sent: Tuesday, September 21, 2021 11:32 AM
To: alfl...@googlegroups.com
Subject: Chat Transcript - Anastopoulo Law Firm (Please Contact)

 

Chat ID - 32557

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[trans...@liveadmins.net]

Chat ID - 32578 Visitor Information Natashia Cohen Garrett

NA

843 933 71 51 Birmingham, Alabama, United States Chat Information

Website akimlawfirm.com

Time 11:28:44 EST Agent Aaron Chat Duration 8m 59s Acquisition Browser Chrome 83.0 Visitor ID 1439813

Device Mobile

IP Address 107.77.232.156

Lead Source Organic Chat Origin Website Referrer https://www.google.com/

Chat Transcript Aaron: Hi, welcome to Anastopoulo Law Firm. How can we assist you today? Natashia Cohen Garrett: Car accident lot of pain

Aaron: Sorry to hear about that. Aaron: Where did this incident take place and when?

Natashia Cohen Garrett: Charleston

Aaron: May I have your first and last name, please?

Natashia Cohen Garrett: Natashia Cohen Garrett Aaron: Let me have someone from the law firm get back to you for further details, Natashia Aaron: May I have your phone number and email address to do so? Natashia Cohen Garrett: 843 933 71 51. Don't have. One

Aaron: Thank you for sharing your contact information with us. Aaron: Let me forward your details and someone from the law firm will get back to you shortly. Aaron: Is there anything else I may help you with?

Natashia Cohen Garrett: No

Aaron: Thank you for your visit. We look forward to serving you.

Visitor Journey 1https://www.akimlawfirm.com/locations/myrtle-beach-sc/ (09/21/21 11:28 EST) DID YOU KNOW?

Did you know that our dashboard allows you to take a detailed look at your website performance, chat statistics, generate support requests and so much more? Email clients...@liveadmins.com or call us at (877) 771-6067.

NOTE: This is a system generated email. Please do not reply.

[Donna Manigault]

Melissa, call asap. Screen & Book if good. Thanks

 

From: transcripts via ALFLeads <alfl...@googlegroups.com>
Sent: Tuesday, September 21, 2021 11:41 AM
To: alfl...@googlegroups.com
Subject: Chat Transcript - Anastopoulo Law Firm (Please Contact)

 

Chat ID - 32578

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