Chat Transcript - Anastopoulo Law Firm (Current Client Inquiries) (Please Contact)

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trans...@liveadmins.net

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Sep 15, 2021, 3:06:10 PM9/15/21
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Chat ID - 695391
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Robin Wallace
email icon NA phone icon 803 318 3061
map icon Columbia, South Carolina, United States

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website icon Website akimlawfirm.com time icon Time 14:54:08 EST
Agent icon Agent Oscar chat duration icon Chat Duration 9m 12s

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Browser icon Browser Safari 14.1 Visitor icon Visitor ID 46498118
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Chat Transcript
Oscar: Hi, welcome to Anastopoulo Law Firm. How can we assist you today?
Robin Wallace: I sent a message about 2 weeks ago to have someone call me from that firm I am totally questioning the ethics of the attorney at your firm that represented me,Y es I did except the check , however I have since realized some things that he totally overlooked . He hardly got me and payout I did not choose him and he was not very professional. I need to have someone to call me from your law firm . my number is 803 318 3061 Robin Wallace. my
Oscar: Allow me a moment to go through your inquiry please.
Robin Wallace: I will no
Robin Wallace: tmtalk to
Robin Wallace: I di
Oscar: I apologize for the inconvenience, Robin
Oscar: As an alternate source of contact, may I have your email address too?
Oscar: Are we still connected?

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1https://www.akimlawfirm.com/ (09/15/21 14:46 EST)

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Hope Johnson

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Sep 15, 2021, 3:08:46 PM9/15/21
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Got it

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Hope Johnson

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Sep 15, 2021, 3:10:40 PM9/15/21
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Actually,  I believe this belongs to Crayton or accounting. 

Crayton Williams

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Sep 15, 2021, 3:25:57 PM9/15/21
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I'll call her.  Sound result and settled with clear authority.

Best regards,

L. Crayton Williams

Attorney at Law


Anastopoulo Law Firm, LLC
2170 Ashley Phosphate Road | 3rd Floor | N. Charleston, SC 29406

Tel:  843-614-8888 | Fax: 843-353-1604

www.akimlawfirm.com cra...@akimlawfirm.com

Office Locations: N. Charleston | Charleston | Florence | Columbia | Greenville | Myrtle Beach | Charlotte, NC 

Appointment Only : Wilmington, NC


NOTICE: This email contains information belonging to Anastopoulo Law Firm, LLC.
This message is intended solely for the use of the individual to whom it is addressed and may contain information that is privileged, confidential or otherwise exempt from disclosure under applicable law. If the reader of this message is not the intended recipient or the employee or agent responsible for delivering the message to the intended recipient, you are hereby notified that any dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, please immediately 
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trans...@liveadmins.net

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Sep 17, 2021, 1:37:25 PM9/17/21
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Chat ID - 15938
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Rob Taylor
email icon tay...@cofc.edu phone icon 843-696-9670
map icon Charleston, South Carolina, United States

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website icon Website akimlawfirm.com time icon
Time 13:29:44 EST
Agent icon Agent Conner chat duration icon Chat Duration 6m 16s

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IP Address 108.239.25.8
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Chat Transcript
Conner: Hi, welcome to Anastopoulo Law Firm. How can we assist you today?
Rob Taylor: Hi, my name is Rob Taylor. I just spoke with Keara by phone. I want to make sure all have access to a google folder that has the pertinent documents regarding our insurance appeal. It is: https://drive.google.com/drive/u/0/folders/1-4Tsed6M6YiyXP6BQ1TeS9EIHVKrceyd
Conner: Hello, Rob. Thanks for the details.
Rob Taylor: Google may need an email in order that you have access. Please provide an email if needed.
Conner: Let me have someone from the law firm get back to you for further details.
Conner: May I have your phone number and email address to do so?
Rob Taylor: 843-696-9670
Rob Taylor: hogmaes...@gmail.com
Rob Taylor: or tay...@cofc.edu
Conner: Thank you for sharing your contact information with us.
Conner: Let me forward your details and someone from the law firm will get back to you shortly.
Conner: Is there anything else I may help you with?
Rob Taylor: not at this time.
Conner: Thank you for your visit. We look forward to serving you.

Visitor Journey

1https://www.akimlawfirm.com/ (09/17/21 12:52 EST)
2https://www.akimlawfirm.com/contact-us/ (09/17/21 13:27 EST)
3https://www.akimlawfirm.com/contact-us/ (09/17/21 13:28 EST)

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Donna Manigault

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Sep 17, 2021, 1:40:50 PM9/17/21
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Keara, FYI…I clicked on link and requested access to review the doc. You can as well whenever your avail.

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Keara Mcfadden

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Sep 17, 2021, 1:41:53 PM9/17/21
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Thank you!

trans...@liveadmins.net

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Sep 21, 2021, 11:41:22 AM9/21/21
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Chat ID - 32610
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Angela Barnhardt
email icon angie.b...@yahoo.com phone icon 8037290227
map icon Atlanta, Georgia, United States

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website icon Website akimlawfirm.com time icon
Time 11:35:41 EST
Agent icon Agent Aaron chat duration icon Chat Duration 3m 51s

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Device icon Device Mobile IP Address icon IP Address 174.215.66.100
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Chat Transcript
Aaron: Hi, welcome to Anastopoulo Law Firm. How can we assist you today?
Angela Barnhardt : I am still waiting to be contacted about canceling my case. I need to speak with someone ASAP
Aaron: Apologies for the delay.
Aaron: Let me have you updated at angie.b...@yahoo.com 8037290227
Angela Barnhardt : Yes that is my ifoy
Angela Barnhardt : info
Aaron: Is there anything else that you would like to add before I forward your inquiry?
Angela Barnhardt : I need to cancel because I am not injured I just need my car fixed…
Angela Barnhardt : I’ve tried to contact you guys three times now

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1https://www.akimlawfirm.com/ (09/20/21 15:44 EST)

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Donna Manigault

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Sep 21, 2021, 11:47:23 AM9/21/21
to alfl...@googlegroups.com, Brent Leary, Matthew Higdon

Assign to Brent’s POD

 

From: transcripts via ALFLeads <alfl...@googlegroups.com>
Sent: Tuesday, September 21, 2021 11:41 AM
To: alfl...@googlegroups.com
Subject: Chat Transcript - Anastopoulo Law Firm (Current Client Inquiries) (Please Contact)

 

Chat ID - 32610

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Brent Leary

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Sep 21, 2021, 11:48:37 AM9/21/21
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Newer file, just got to me

 
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Byron V. Leary , II (Brent)

Attorney at Law


Anastopoulo Law Firm, LLC
2170 Ashley Phosphate Road | 3rd Floor | N. Charleston, SC 29406

Tel:  843-614-8888 | Fax: 843-353-1604

trans...@liveadmins.net

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Sep 22, 2021, 1:46:26 PM9/22/21
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Chat ID - 38682
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Demetrick Parker
email icon meat...@gmail.com phone icon 9104453502
map icon Winston-Salem, North Carolina, United States

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website icon Website akimlawfirm.com time icon
Time 13:30:02 EST
Agent icon Agent Robert chat duration icon Chat Duration 9m 54s

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Chat Transcript
Robert: Hi, welcome to Anastopoulo Law Firm. How can we assist you today?
Demetrick Parker : My name is demetrick Parker I'm trying to figure out who can I call about what's going on with my case because I haven't talked to anyone in like 6 months
Robert: Sorry for the delay
Robert: May I have your phone number and email address so that we can get back to you regarding this?
Demetrick Parker : 9104453502
Robert: Thanks for sharing your number
Robert: May I have your email address as an alternate source of contact?
Robert: Do I still have you with me?

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Donna Manigault

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Sep 22, 2021, 1:51:26 PM9/22/21
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Duplicate

 

From: transcripts via ALFLeads <alfl...@googlegroups.com>
Sent: Wednesday, September 22, 2021 1:46 PM
To: alfl...@googlegroups.com
Subject: Chat Transcript - Anastopoulo Law Firm (Current Client Inquiries) (Please Contact)

 

Chat ID - 38682

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trans...@liveadmins.net

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Sep 23, 2021, 3:19:25 PM9/23/21
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Chat ID - 44603
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Charles A. B
email icon NA phone icon
8644078251
map icon Mount Pleasant, South Carolina, United States

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website icon Website akimlawfirm.com time icon
Time 15:07:49 EST
Agent icon Agent Oscar chat duration icon Chat Duration 7m 18s

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Chat Transcript
Oscar: Hi, welcome to Anastopoulo Law Firm. How can we assist you today?
Charles A. B: You are representing me and I need to speak with someone
Oscar: Just to confirm, are you a current client?
Charles A. B: yes, Charles a. B
Charles A. B: Blevins
Oscar: Thank you, Charles
Oscar: Let me have someone from the law firm get back to you for further details.
Oscar: May I have your phone number and email address to do so?
Charles A. B: 8644078251 or 407 3327
Oscar: As an alternate source of contact, may I have your email address too?

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Donna Manigault

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Sep 23, 2021, 3:44:22 PM9/23/21
to alfl...@googlegroups.com, Foundation Team

Adding Foundation

 

From: transcripts via ALFLeads <alfl...@googlegroups.com>
Sent: Thursday, September 23, 2021 3:19 PM
To: alfl...@googlegroups.com
Subject: Chat Transcript - Anastopoulo Law Firm (Current Client Inquiries) (Please Contact)

 

Chat ID - 44603

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Herb Glass

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Sep 23, 2021, 3:44:35 PM9/23/21
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Fwd. to POD. 

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Herb F. Glass

Attorney (SC & GA) 


Anastopoulo Law Firm, LLC
2170 Ashley Phosphate Road | 3rd Floor | N. Charleston, SC 29406

Office Locations: N. Charleston | Charleston | Florence | Columbia | Greenville | Myrtle Beach | Charlotte, NC 

Appointment Only : Wilmington, NC

NOTICE: This email contains information belonging to Anastopoulo Law Firm, LLC. This message is intended solely for the use of the individual to whom it is addressed and may contain information that is privileged, confidential or otherwise exempt from disclosure under applicable law. If the reader of this message is not the intended recipient or the employee or agent responsible for delivering the message to the intended recipient, you are hereby notified that any dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, please immediately reply to this message or notify us by telephone at 800-313-2546 and delete the message.

Reply
Reply to all
Forward

Elaina Watler

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Sep 23, 2021, 4:06:56 PM9/23/21
to Donna Manigault, Janet Heaslip, alfl...@googlegroups.com, Foundation Team
Janet, 

Can you please call this client (Charles Blevins)?

Thank you! 

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ELAINA WATLER  
PARALEGAL
LITIGATION FOUNDATION DIVISION 

Anastopoulo Law Firm LLC
32 Ann Street | Charleston, SC 29403
Office Locations: Charleston | N. Charleston | Florence  | Columbia | Greenville| Myrtle Beach | Raleigh, NC
By Appointment Only: Wilmington, NC


NOTICE: This email contains information belonging to Anastopoulo Law Firm, LLC.  This message is intended solely for the use of the individual to whom it is addressed and may contain information that is privileged, confiden-tial or otherwise exempt from disclosure under applicable law. If the reader of this message is not the intended recipient or the employee or agent responsi-ble for delivering the message to the intended recipient, you are hereby noti-fied that any dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, please immediately reply to this message or notify us by telephone at 800-313-2546 and delete the message.


trans...@liveadmins.net

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Sep 30, 2021, 9:28:29 AM9/30/21
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Chat ID - 75681
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Alan Pickering
email icon NA phone icon
843-283 1116
map icon Conway, South Carolina, United States

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website icon Website akimlawfirm.com time icon
Time 09:13:00 EST
Agent icon Agent Robert chat duration icon Chat Duration 13m 27s

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Robert: Hi, welcome to Anastopoulo Law Firm. How can we assist you today?
Alan Pickering : Yes this is Alan Pickering I'm not sure who's handling my case but I'm going to the chiropractor tomorrow afternoon and I need to praise and look at my moped for front end damage and cosmetic damage please call me 843-283 1116-thank you
Robert: Allow me a moment, please while I go through your message.
Alan Pickering : My name is Alan Pickering
Robert: Just to confirm, you are a current client, right?
Alan Pickering : Yes I am and my name isn't Robert
Alan Pickering : I became a client as of last Sunday morning the 26th of September
Robert: Thanks for sharing this Alan
Robert: May I have your email address as an alternate source of contact?
Robert: Do I still have you with me?

Visitor Journey

1https://www.akimlawfirm.com/ (09/30/21 09:10 EST)
2https://www.akimlawfirm.com/contact-us/ (09/30/21 09:10 EST)
3https://www.akimlawfirm.com/contact-us/ (09/30/21 09:11 EST)

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Hope Johnson

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Sep 30, 2021, 9:29:52 AM9/30/21
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Got it

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Hope Johnson

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Jonathan's POD 

Heath Ward

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Oct 1, 2021, 6:25:48 PM10/1/21
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--

P. Heath Ward

Managing Attorney


Anastopoulo Law Firm, LLC
2170 Ashley Phosphate Road | 3rd Floor | N. Charleston, SC 29406

Office Locations: N. Charleston | Charleston | Florence | Columbia | Greenville | Myrtle Beach | Charlotte, NC 

Appointment Only : Wilmington, NC


NOTICE: This email contains information belonging to Anastopoulo Law Firm, LLC.​ ​This message is intended solely for the use of the individual to whom it is addressed and​ ​may contain information that is privileged,​ ​confidential or otherwise exempt from disclosure under applicable law. If the reader of this message is not the intended recipient or the employee or agent responsible for delivering the message to the intended recipient, you are hereby notified that any dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, please immediately reply to this message or notify us by telephone at 800-313-2546 and delete the message.

trans...@liveadmins.net

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Thomas Gurley
email icon tbg...@yahoo.com phone icon 864 437 5633
map icon Charlotte, North Carolina, United States

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website icon Website akimlawfirm.com time icon
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Agent icon Agent Conner chat duration icon Chat Duration 9m 25s

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Conner: Hi, welcome to Anastopoulo Law Firm. How can we assist you today?
Thomas Gurley : Hey my name is Thomas Gurley i just had a claim settle a few days ago and was needing to make sure i have the right address on file its p.o box 590 iva s.c 29655
Conner: Let's get you the details, Thomas.
Thomas Gurley : Thank you
Conner: May I please have your email and number to get back to you if needed?
Thomas Gurley : Tbg...@yahoo.com
Thomas Gurley : 864 437 5633
Conner: Thank you, Thomas. Let me have someone from the law firm get back to you
Thomas Gurley : Sounds good I appreciate it
Conner: You're welcome, Thomas.
Conner: Is there anything else I may assist you with?

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trans...@liveadmins.net

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Kimberly Stephens
email icon kmstep...@yahoo.com phone icon 910-640-7594
map icon Conway, South Carolina, United States

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Agent icon Agent Oscar chat duration icon Chat Duration 10m 54s

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Oscar: Hi, welcome to Anastopoulo Law Firm. How can we assist you today?
Kimberly Stephens: This is Kimberly Stephens.
Oscar: May I have some details about the specific issue that prompted you on our website?
Kimberly Stephens: I have contacted your office numerous times, requesting Tom my attorney to give me a call. I'm concerned about the isle affecting my credit.
Kimberly Stephens: sorry meant to say the issue
Oscar: Just to confirm, are you a current client of ours?
Kimberly Stephens: My case was closed but Tom said if I was still receiving statements from medical facilities to make him aware
Kimberly Stephens: So I have done that several times and no response.
Oscar: Let me have someone from the law firm get back to you.
Oscar: May I have your phone number and email address to do so?
Kimberly Stephens: Sure but I have been told this same thing several times. I appreciate someone actually following through.
Kimberly Stephens: 910-640-7594
Kimberly Stephens: kmstep...@yahoo.com
Oscar: I apologize for the inconvenience.
Oscar: Let me forward your details and someone from the law firm will get back to you shortly.
Oscar: Is there anything else I may help you with?
Kimberly Stephens: I just need to know what the status is.
Kimberly Stephens: No just a call would be great.
Oscar: Thank you for your visit. We look forward to serving you.

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trans...@liveadmins.net

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Kristin Alexander
email icon akris...@gmail.com phone icon 8649834785
map icon San Juan, Texas, United States

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website icon Website akimlawfirm.com time icon
Time 13:09:11 EST
Agent icon Agent Aaron chat duration icon Chat Duration 12m 26s

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Chat Transcript
Aaron: Hi, welcome to Anastopoulo Law Firm. How can we assist you today?
Kristin Alexander : my name is Kristin Alexander I’m am existing client and I would like for the director to call me please, ASAP cause this is just rediculous due to lack communication an as well as not returning there clients phone calls, an that I’m very disappointed in this law firm, cause this isn’t fast or getting me back on the road to recovery. 8649834785
Aaron: Allow me a moment while I go through your inquiry.
Aaron: Apologies for the delay.
Aaron: Let me have you contacted ASAP.
Aaron: Would you mind confirming your email address as well?
Kristin Alexander : Akris...@gmail.com
Aaron: Thanks, is there anything else that you would like to add before I forward your inquiry?
Kristin Alexander : That I’m a very unhappy client
Aaron: Apologies for everything, let me have an attorney get back to you.
Aaron: Thank you for your visit. We look forward to serving you.

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Heath Ward

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Oct 6, 2021, 1:31:02 PM10/6/21
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Please fwd to POD or Lit Team.

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Kimberly Stephens
email icon email-kms...@yahoo.com phone icon 910-640-7594
map icon Conway, South Carolina, United States

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website icon Website akimlawfirm.com time icon
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Agent icon Agent Robert chat duration icon Chat Duration 9m 43s

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Chat Transcript
Robert: Hi, welcome to Anastopoulo Law Firm. How can we assist you today?
Kimberly Stephens: I received another alert about my medical bill at South Strand Medical Center, physician bill.
Kimberly Stephens: My name is Kimberly Stephens
Kimberly Stephens: 910-640-7594
Robert: Let me see how we can assist you with this.
Kimberly Stephens: email-kms...@yahoo.com. I urgently need Tom my attorney to give me a call. I have left nujmerous messages with no response. I'm really getting frustrated.
Robert: Let me forward your details and someone from the law firm will get back to you shortly.
Robert: Is there anything else I may assist you with?
Kimberly Stephens: Well that's what everyone keeps telling me but I never hear back. This is absolutely ridiculous.
Kimberly Stephens: I need answers
Robert: I understand that, I will forward this from my end right away.
Robert: You may also call us at (843) 242-0481
Kimberly Stephens: I don't feel a call is too much to ask.
Robert: You will be contacted as soon as possible

Visitor Journey

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Hope Johnson

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Oct 7, 2021, 10:09:41 AM10/7/21
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Tom Godfrey

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Oct 7, 2021, 10:11:40 AM10/7/21
to Hope Johnson, trans...@liveadmins.net, Jessica Driggers, Amber Satterfield, alfl...@googlegroups.com
Got it. Glenda is going to call her 
--

Thomas J. Godfrey 

Attorney (SC & NC) 


Anastopoulo Law Firm, LLC
2170 Ashley Phosphate Road | 3rd Floor | N. Charleston, SC 29406

Office Locations: N. Charleston | Charleston | Florence | Columbia | Greenville | Myrtle Beach | Charlotte, NC 

trans...@liveadmins.net

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Oct 7, 2021, 2:48:18 PM10/7/21
to alfl...@googlegroups.com
Chat ID - 111255
Logo

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Charles Williams
email icon wmsch...@gmail.com phone icon 843-345-2913
map icon Ann Arbor, Michigan, United States

Chat Information

website icon Website akimlawfirm.com time icon
Time 14:34:20 EST
Agent icon Agent Robert chat duration icon
Chat Duration 12m 26s

Acquisition

Browser icon Browser Chrome 93.0 Visitor icon Visitor ID 3818082
Device icon Device Desktop IP Address icon
IP Address 24.11.168.204
lead icon Lead Source Organic
chat icon Chat Origin Website
Chat Transcript
Robert: Hi, welcome to Anastopoulo Law Firm. How can we assist you today?
Charles Williams: Hi Robert, I called last week and spoke to someone about my case, and I was told to start seeing a chiropractor, which I did 3X this week. However, I have never spoken to the attorney or paralegal handling my case. I don't even know their names.
Charles Williams: Would it be possible to speak with one of them?
Robert: Let me have you contacted back regarding this.
Charles Williams: OK thanks
Robert: We will reach you on 843-345-2913 or on wmsch...@gmail.com
Charles Williams: yes
Robert: Just to confirm, are you a current client?
Charles Williams: I assume so. Like I said, I've never spoken to an attorney or paralegal. But, the woman who took all of my information referred me to a chiropractor.
Robert: Thanks for sharing this. Let me forward your details and someone from the law firm will get back to you shortly.
Robert: Is there anything else I may help you with?
Charles Williams: No, that's all I needed. Thanks
Charles Williams: I assume I was already in your system since you knew my cell phone and email address.
Robert: Yes, I just wanted to confirm your details.
Charles Williams: OK, thanks
Robert: Thank you for your visit. We look forward to serving you.
Charles Williams: You're welcome.
Robert: :)

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Hope Johnson

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Oct 7, 2021, 2:49:45 PM10/7/21
to trans...@liveadmins.net, Crayton Williams, Kristen Leakey, Katharyn Sophia, alfl...@googlegroups.com
Crayton's POD

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Crayton Williams

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Oct 7, 2021, 2:51:49 PM10/7/21
to Hope Johnson, trans...@liveadmins.net, Kristen Leakey, Katharyn Sophia, alfl...@googlegroups.com
Lisa, please call for intro.  Thanks

Lisa Gregorich

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Oct 7, 2021, 4:03:23 PM10/7/21
to Crayton Williams, Hope Johnson, trans...@liveadmins.net, Katharyn Sophia, alfl...@googlegroups.com
This intro is done. Crayton I will send you the call log, in a few mins.

trans...@liveadmins.net

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Oct 11, 2021, 2:11:10 PM10/11/21
to alfl...@googlegroups.com
Chat ID - 127596
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Visitor Information

Latonya Davis
email icon NA phone icon
843-610-4981
map icon Carbondale, Illinois, United States

Chat Information

website icon Website akimlawfirm.com time icon
Time 11:08:09 EST
Agent icon Agent Robert chat duration icon
Chat Duration 12m 46s

Acquisition

Browser icon Browser Safari 14.1 Visitor icon Visitor ID 7846195
Device icon Device Mobile
IP Address icon IP Address 174.253.129.58
lead icon Lead Source Organic chat icon Chat Origin Website
Referrer icon Referrer None
Chat Transcript
Robert: Hi, welcome to Anastopoulo Law Firm. How can we assist you today?
Latonya Davis : Hello my name is Latonya Davis my daughter Tanasia Reese has a case on going since the end of April. I have yet to hear any updates since I last spoken with Mr. Dylan Rogers. I’ve been calling and can’t seem to get a answer from anyone on the phone. Is it anyway that I can get my daughter’s case switched to another attorney or law firm altogether because this has been going on for a couple of months now with no outcome yet. My daughter’s DOB is 12/02/2006. Thank you
Robert: Let me see what can be done in this regard.
Latonya Davis : Ok thank you
Robert: You're welcome.
Latonya Davis : You can reach me at 843-610-4981 at anytime
Robert: Thanks for sharing this
Robert: Sorry for the delay in getting back to you
Robert: May I have your email address as an alternate source of contact?

Visitor Journey

1https://www.akimlawfirm.com/about-us/attorneys/ (10/11/21 11:04 EST)

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Herb Glass

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Oct 11, 2021, 2:17:59 PM10/11/21
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Fwd. please.

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Herb F. Glass

Attorney (SC & GA) 


Anastopoulo Law Firm, LLC
2170 Ashley Phosphate Road | 3rd Floor | N. Charleston, SC 29406
Tel:  843-614-8888 | Fax: 843-494-5536

Office Locations: N. Charleston | Charleston | Florence | Columbia | Greenville | Myrtle Beach | Charlotte, NC 

Appointment Only : Wilmington, NC

NOTICE: This email contains information belonging to Anastopoulo Law Firm, LLC. This message is intended solely for the use of the individual to whom it is addressed and may contain information that is privileged, confidential or otherwise exempt from disclosure under applicable law. If the reader of this message is not the intended recipient or the employee or agent responsible for delivering the message to the intended recipient, you are hereby notified that any dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, please immediately reply to this message or notify us by telephone at 800-313-2546 and delete the message.

Reply

Hope Johnson

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Oct 11, 2021, 2:27:22 PM10/11/21
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Crayton Williams

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Oct 11, 2021, 2:31:48 PM10/11/21
to Hope Johnson, Dylan Rogers, Stephen Blevins, Herb Glass, accounting, trans...@liveadmins.net, alfl...@googlegroups.com
Stephen/Dylan, can you please let her know where we're at in the MS process?

Dylan Rogers

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Oct 11, 2021, 2:57:51 PM10/11/21
to Crayton Williams, Hope Johnson, Stephen Blevins, Herb Glass, accounting, trans...@liveadmins.net, alfl...@googlegroups.com
I've been emailing with her very frequently and she always responds thanking me, not sure why she's making it seem like she's been in the dark. I will reach out again with an update.

Sorry this one keeps popping up on you, Crayton. Thank you for forwarding.

With kind regards,

--

Dylan Rogers

Law Clerk to Attorney M. Stephen Blevins, Jr.


Anastopoulo Law Firm LLC
2170 Ashley Phosphate Road, 3rd Floor | North Charleston, SC 29406
Tel:  843-614-8888 ext. 001 | Fax: 843-353-1604

www.akimlawfirm.com dylanroge...@gmail.com

Office Locations: N. Charleston | Charleston | Florence | Columbia

| Greenville | Myrtle Beach| Charlotte, NC. By Appointment Only:  Wilmington, NC


NOTICE: This message is intended solely for the use of the individual to whom it is addressed and may contain information that is privileged, confidential or otherwise exempt from disclosure under applicable law. If the reader of this message is not the intended recipient or the employee or agent responsible for delivering the message to the intended recipient, you are hereby notified that any dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, please immediately reply to this message or notify us by telephone at 800-313-2546 and delete the message.

Crayton Williams

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Oct 11, 2021, 2:59:42 PM10/11/21
to Dylan Rogers, Hope Johnson, Stephen Blevins, Herb Glass, accounting, trans...@liveadmins.net, alfl...@googlegroups.com
Appreciate it.  Sounds like you guys are on it.

Let me know if anything needed on my end.

Best regards,

L. Crayton Williams

Attorney at Law


Anastopoulo Law Firm, LLC
2170 Ashley Phosphate Road | 3rd Floor | N. Charleston, SC 29406

Office Locations: N. Charleston | Charleston | Florence | Columbia | Greenville | Myrtle Beach | Charlotte, NC 

Appointment Only : Wilmington, NC

NOTICE: This email contains information belonging to Anastopoulo Law Firm, LLC.
This message is intended solely for the use of the individual to whom it is addressed and may contain information that is privileged, confidential or otherwise exempt from disclosure under applicable law. If the reader of this message is not the intended recipient or the employee or agent responsible for delivering the message to the intended recipient, you are hereby notified that any dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, please immediately 
reply to this message or notify us by telephone at 800-313-2546 and delete the message.

trans...@liveadmins.net

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Oct 11, 2021, 3:12:25 PM10/11/21
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Chat ID - 129042
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Visitor Information

Joshua Fillyaw
email icon fillyaw...@gmail.com phone icon 302-339-2485
map icon San Juan, Texas, United States

Chat Information

website icon Website akimlawfirm.com time icon
Time 15:07:44 EST
Agent icon Agent Oscar chat duration icon Chat Duration 3m 45s

Acquisition

Browser icon Browser Chrome 94.0 Visitor icon Visitor ID 7894159
Device icon Device Mobile IP Address icon
IP Address 172.58.157.193
lead icon Lead Source Organic chat icon Chat Origin Website
Chat Transcript
Oscar: Hi, welcome to Anastopoulo Law Firm. How can we assist you today?
Joshua Fillyaw : I'm a current client and would like to know the progress 9n my case.
Joshua Fillyaw : 302-339-2485
Oscar: Let me help you with that.
Oscar: As an alternate source of contact, may I have your email address too?
Joshua Fillyaw : Fillyaw...@gmail.com
Oscar: Thanks for sharing your contact details.
Oscar: Let me forward your details and someone from the law firm will get back to you shortly.
Oscar: Is there anything else I may help you with?
Joshua Fillyaw : You didn't help with this, but thank you.
Oscar: Thank you for your visit. We look forward to serving you.

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Heath Ward

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Oct 11, 2021, 3:22:39 PM10/11/21
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P. Heath Ward

Managing Attorney


Anastopoulo Law Firm, LLC
2170 Ashley Phosphate Road | 3rd Floor | N. Charleston, SC 29406

Tel:  843-614-8888 | Fax: 843-353-1604

Office Locations: N. Charleston | Charleston | Florence | Columbia | Greenville | Myrtle Beach | Charlotte, NC 

Appointment Only : Wilmington, NC

trans...@liveadmins.net

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Oct 12, 2021, 10:36:27 AM10/12/21
to alfl...@googlegroups.com
Chat ID - 132966
Logo

Visitor Information

Patricia Molina
email icon NA phone icon
864 201-5336
map icon Indianapolis, Indiana, United States

Chat Information

website icon Website akimlawfirm.com time icon
Time 10:07:55 EST
Agent icon Agent Aaron chat duration icon Chat Duration 12m 11s

Acquisition

Browser icon Browser Chrome 93.0 Visitor icon Visitor ID 8166739
Device icon Device Mobile IP Address icon
IP Address 174.253.8.167
lead icon Lead Source Organic chat icon Chat Origin Website
Referrer icon Referrer https://www.google.com/
Chat Transcript
Aaron: Hi, welcome to Anastopoulo Law Firm. How can we assist you today?
Patricia Molina: This is Patricia Molina,Herb Glass is my lawyer,an was wondering if my check has arrived,
Aaron: Let me have that confirmed for you.
Aaron: Would you mind confirming your phone number and email?
Patricia Molina: 864 293-8580
Aaron: May I have your email address too as an alternate source of contact, please?
Patricia Molina: 864 201-5336 my mother phone number.Gearildine Mccall
Aaron: Thanks ,is there anything else that you would like to add before I forward your inquiry?
Patricia Molina: Just like to no ,if there yet

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trans...@liveadmins.net

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Oct 13, 2021, 1:13:15 PM10/13/21
to alfl...@googlegroups.com
Chat ID - 139993
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Visitor Information

Sheila Withers
email icon jerrywi...@gmail.com phone icon 828 994 1578
map icon Doylestown, Pennsylvania, United States

Chat Information

website icon Website akimlawfirm.com time icon
Time 13:06:01 EST
Agent icon Agent Oscar chat duration icon Chat Duration 3m 23s

Acquisition

Browser icon Browser Chrome 94.0 Visitor icon Visitor ID 8565577
Device icon Device Mobile IP Address icon
IP Address 166.205.222.31
lead icon Lead Source Organic chat icon Chat Origin Website
Referrer icon Referrer https://www.google.com/
Chat Transcript
Oscar: Hi, welcome to Anastopoulo Law Firm. How can we assist you today?
Sheila Withers : Trying to find out the status of my clam
Oscar: Let me see how I can assist you in this regard.
Sheila Withers : Ok
Oscar: Just to confirm, are you a current client of ours?
Sheila Withers : Yes
Oscar: Let me have you contacted for an update.
Sheila Withers : Ok
Oscar: May I have your first and last name, phone number and email address please?
Sheila Withers : Sheila withers 828 994 1578 email is jerrywi...@gmail.com
Oscar: Thank you for sharing these details, Sheila.
Oscar: Let me forward your details and someone from the law firm will get back to you shortly.
Oscar: Is there anything else I may help you with?
Sheila Withers : Nope thank u
Oscar: Thank you for your visit. We look forward to serving you.

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trans...@liveadmins.net

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Oct 14, 2021, 10:12:34 AM10/14/21
to alfl...@googlegroups.com
Chat ID - 144828
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Visitor Information

Marvin Mclean
email icon marvinm...@gmail.com phone icon 704-649-0983
map icon Charlotte, North Carolina, United States

Chat Information

website icon Website akimlawfirm.com time icon
Time 09:57:05 EST
Agent icon Agent Aaron chat duration icon Chat Duration 14m 23s

Acquisition

Browser icon Browser Chrome 93.0 Visitor icon Visitor ID 1637551
Device icon Device Mobile IP Address icon
IP Address 172.73.79.191
lead icon Lead Source Organic chat icon Chat Origin Website
Referrer icon Referrer https://www.google.com/
Chat Transcript
Aaron: Hi, welcome to Anastopoulo Law Firm. How can we assist you today?
Marvin Mclean : I have a claim and no one has got into contact with me at all about the status
Aaron: Apologies for the delay.
Aaron: Let me have someone from the firm get in touch with you regarding this.
Aaron: May I have your first and last name, please?
Marvin Mclean : The only thing I know is that it's pending for settlement but it's been almost a year and I call and call . It's either they're busy or they will call me back and now I'm trying not to lose hope in this firm
Aaron: Sorry for the delay in our response, would you please confirm your name and contact details so that I can have you contacted?
Marvin Mclean : Marvin Mclean 704-649-0983
Aaron: Thanks, Marvin. We reply back within 2 hours.
Aaron: Could you please confirm your email as well?
Marvin Mclean : marvinm...@gmail.com
Aaron: Let me forward your details and someone from the law firm will get back to you shortly.
Aaron: Is there anything else I may help you with?
Marvin Mclean : That's all thanks
Aaron: Thank you for your visit. We look forward to serving you.

Visitor Journey

1https://www.akimlawfirm.com/locations/charlotte-nc/ (09/21/21 22:48 EST)
2https://www.akimlawfirm.com/results/ (09/21/21 22:49 EST)
3https://www.akimlawfirm.com/?s=How l judgement (09/21/21 22:52 EST)
4https://www.akimlawfirm.com/?s=How long does it take&submit= (09/21/21 22:53 EST)
5https://www.akimlawfirm.com/page/2/?s=How long does it take&submit (09/21/21 22:53 EST)
6https://www.akimlawfirm.com/page/2/?s=How long does it take&submit (09/22/21 06:57 EST)
7https://www.akimlawfirm.com/page/2/?s=How long does it take&submit (09/22/21 07:36 EST)
8https://www.akimlawfirm.com/contact-us/?utm_source=google&utm_medium=organic&utm_campaign=gmb-appt-charlotte (10/10/21 18:52 EST)
9https://www.akimlawfirm.com/locations/charlotte-nc/ (10/10/21 18:53 EST)
10https://www.akimlawfirm.com/results/ (10/10/21 18:54 EST)
11https://www.akimlawfirm.com/results/ (10/10/21 20:15 EST)
12https://www.akimlawfirm.com/locations/greenville-sc/?utm_source=google&utm_medium=organic&utm_campaign=gmb-listing (10/14/21 09:55 EST)

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Donna Manigault

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Oct 14, 2021, 10:15:06 AM10/14/21
to alfl...@googlegroups.com, Tom Godfrey, Kamen Gregorich, Amber Satterfield

Tom’s POD

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trans...@liveadmins.net

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Oct 16, 2021, 2:42:03 PM10/16/21
to alfl...@googlegroups.com
Chat ID - 156869
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Visitor Information

Patricia Molina
email icon patriciamo...@gmail.com phone icon 864-2938580
map icon Indianapolis, Indiana, United States

Chat Information

website icon Website akimlawfirm.com time icon
Time 14:23:36 EST
Agent icon Agent Aaron chat duration icon
Chat Duration 17m 17s

Acquisition

Browser icon Browser Chrome 93.0 Visitor icon
Visitor ID 8166739
Device icon Device Mobile IP Address icon
IP Address 174.253.8.167
lead icon Lead Source Organic chat icon Chat Origin Website
Referrer icon Referrer https://www.google.com/
Chat Transcript
Aaron: Hi, welcome to Anastopoulo Law Firm. How can we assist you today?
Patricia Molina : Hi this Patricia Molina,I was wondering if my confirmation code every come in
Aaron: Let's help you get the information as requested.
Aaron: Someone from the firm will get back to you at 864 293-8580 to discuss about this further.
Aaron: Would you mind confirming your email address as well?
Patricia Molina : Checking on my settlement,it Wes settle oct 4
Patricia Molina : Pattymolina @gmail.com
Aaron: I understand, let me forward your inquiry right away. Please expect to be contacted soon.
Aaron: Patty...@gmail.com is the correct email right?
Patricia Molina : Patriciamo...@gmail.com
Aaron: Thank you for specifying that.
Patricia Molina : I would like to be contacted by a call 864-2938580
Aaron: I'll make sure to pass that on.
Patricia Molina : Thank you
Aaron: If you need more help, I am always here to help you.
Patricia Molina : They said 3 to 4 weaks,it's going on 4 weak
Patricia Molina : Thanks
Aaron: Apologies for the delay.

Visitor Journey

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Heath Ward

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Oct 18, 2021, 10:11:22 AM10/18/21
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P. Heath Ward

Supervising Attorney 


Anastopoulo Law Firm, LLC
2170 Ashley Phosphate Road | 3rd Floor | N. Charleston, SC 29406

Tel:  843-614-8888 | Fax: 843-353-1604

www.akimlawfirm.com he...@akimlawfirm.com

trans...@liveadmins.net

unread,
Oct 19, 2021, 1:16:30 PM10/19/21
to alfl...@googlegroups.com
Chat ID - 176555
Logo

Visitor Information

Patricia Molina
map icon Indianapolis, Indiana, United States

Chat Information

website icon Website akimlawfirm.com time icon
Time 13:03:30 EST
Agent icon Agent Robert chat duration icon Chat Duration 10m 45s

Acquisition

Browser icon Browser Chrome 93.0 Visitor icon Visitor ID 8166739
Device icon Device Mobile IP Address icon IP Address 174.253.8.167
lead icon Lead Source Organic chat icon Chat Origin Website
Referrer icon Referrer https://www.google.com/
Chat Transcript
Robert: Hi, welcome to Anastopoulo Law Firm. How can we assist you today?
Patricia Molina: This is Patricia Molina,I am waiting on a confirmation code to let me know when my money is there.Heard Glass is my attorney.my case was settle the 4 of oct.
Robert: Allow me a moment, please while I go through your message.
Robert: Let me have you contacted back on 864 201-5336 regarding this
Robert: Is there anything else I may assist you with?
Patricia Molina: My number is 864-293-8580
Robert: Thanks for sharing this
Patricia Molina: I don't understand 864-201_5336 that's my mother number
Robert: Thanks for sharing this
Patricia Molina: Well is it there yet
Patricia Molina: My confirmation code
Robert: You will be contacted back regarding this
Patricia Molina: Thank you,will it be today
Robert: Let me forward your details and someone from the law firm will get back to you shortly.
Robert: Is there anything else I may help you with?
Patricia Molina: Tats all thank you
Robert: Thank you for your visit. We look forward to serving you.

Visitor Journey

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trans...@liveadmins.net

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Oct 19, 2021, 2:00:29 PM10/19/21
to alfl...@googlegroups.com
Chat ID - 176860
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Visitor Information

Kay Walter
email icon kaywal...@yahoo.com phone icon 9107409998
map icon Quincy, Illinois, United States

Chat Information

website icon Website akimlawfirm.com time icon
Time 13:44:35 EST
Agent icon Agent Oscar chat duration icon Chat Duration 14m 52s

Acquisition

Browser icon Browser Chrome 92.0 Visitor icon Visitor ID 10457412
Device icon Device Mobile IP Address icon
IP Address 166.182.87.78
lead icon Lead Source Organic chat icon Chat Origin Website
Chat Transcript
Oscar: Hi, welcome to Anastopoulo Law Firm. How can we assist you today?
Kay Walter: Update omy case Kay Walter's 9107409998
Oscar: Just to confirm, are you a current client?
Oscar: Are we still connected?
Kay Walter: Yes
Kay Walter: Amad came to see me
Oscar: As an alternate source of contact, may I have your email address too?
Kay Walter: kaywal...@yahoo.com
Oscar: Thanks for sharing your contact details.
Oscar: Let me forward your details and someone from the law firm will get back to you shortly.
Oscar: Is there anything else I may help you with?
Kay Walter: No thank you
Oscar: Thank you for your visit. We look forward to serving you.

Visitor Journey

1https://www.akimlawfirm.com/contact-us/ (10/19/21 13:41 EST)

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Donna Manigault

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Oct 19, 2021, 2:01:47 PM10/19/21
to alfl...@googlegroups.com, Tom Godfrey, Kamen Gregorich, Amber Satterfield

Tom’s POD

 

From: transcripts via ALFLeads <alfl...@googlegroups.com>
Sent: Tuesday, October 19, 2021 2:00 PM
To: alfl...@googlegroups.com
Subject: Chat Transcript - Anastopoulo Law Firm (Current Client Inquiries) (Please Contact)

 

Chat ID - 176860

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Oct 19, 2021, 2:07:28 PM10/19/21
to Donna Manigault, accounting, alfl...@googlegroups.com, Tom Godfrey, Kamen Gregorich, Amber Satterfield
Working it up now.



--

Herb F. Glass

Attorney (SC & GA) 


Anastopoulo Law Firm, LLC
2170 Ashley Phosphate Road | 3rd Floor | N. Charleston, SC 29406

Office Locations: N. Charleston | Charleston | Florence | Columbia | Greenville | Myrtle Beach | Charlotte, NC 

Appointment Only : Wilmington, NC

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trans...@liveadmins.net

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Oct 25, 2021, 9:01:16 AM10/25/21
to alfl...@googlegroups.com, alf-i...@akimlawfirm.com
Chat ID - 204810
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Visitor Information

Arrayah Commander
email icon command...@gmail.com phone icon 803-316-6186
map icon Sumter, South Carolina, United States

Chat Information

website icon Website akimlawfirm.com time icon
Time 08:50:36 EST
Agent icon Agent Conner chat duration icon Chat Duration 7m 14s

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Browser icon Browser Safari 15.0 Visitor icon Visitor ID 10070579
Device icon Device Mobile IP Address icon
IP Address 98.122.16.37
lead icon Lead Source Organic chat icon Chat Origin Website
Chat Transcript
Conner: Hi, welcome to Anastopoulo Law Firm. How can we assist you today?
Arrayah Commander : I haven’t heard anything else about my case
Conner: Apologies for that.
Conner: May I have your first and last name, please?
Arrayah Commander : Arrayah Commander
Conner: Hello, Arrayah. May I know the location where the matter is?
Arrayah Commander : I live in Sumter Sc I’m not sure which firm my attorney is at but his name is Herb and I haven’t heard from him at all haven’t settled or anything and I just need an update of what’s going on
Conner: Thank you. Let me have someone from the law firm get back to you for further details.
Conner: May I have your phone number and email address to do so?
Arrayah Commander : 803-316-6186 email Command...@gmail.com
Conner: Thank you for sharing your contact information with us.
Conner: Please confirm the type of case as well.
Arrayah Commander : Car accident
Conner: I am sorry to hear about it.
Conner: Let me forward your details and someone from the law firm will get back to you shortly.
Conner: Is there anything else I may help you with?
Arrayah Commander : Thank you and no that’s all I just need to know what’s going on with my case and why haven’t anyone contact me
Conner: Thank you for your visit. We look forward to serving you.
Arrayah Commander : Okay

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Chase Coble

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Oct 26, 2021, 9:37:35 AM10/26/21
to Herb Glass, alfl...@googlegroups.com, Intakes
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