Fwd: Monday Masterclass: After-Hours Client Communication, Best Practices

0 views
Skip to first unread message

Heath Ward

unread,
Oct 8, 2021, 10:43:28 AM10/8/21
to alfl...@googlegroups.com, Brian Stellwag, Roy Willey, Akim Anastopoulo, Ashley Keith
Fyi.

---------- Forwarded message ---------
From: Ben Leighton <blei...@kenect.com>
Date: Fri, Oct 8, 2021 at 10:13 AM
Subject: Monday Masterclass: After-Hours Client Communication, Best Practices
To: <he...@akimlawfirm.com>


Monday Masterclass: After-Hours Client Communication Best Practices

Hi Heath,

Less than 50% of the leads law firms receive are handled quickly. The average lead received after-hours waits 9 hours and 12 minutes for a response. Law firms can and MUST do better. 

In this webinar we'll discuss the ways law firms can improve their lead follow-up, how they can respond to leads more quickly, and most importantly how after-hours leads SHOULD be handled. 

 

The webinar is Monday, October 11th at 1 PM ET. Register here: https://smart.kenect.com/masterclass-after-hours-communication

 

A few of the items we'll discuss: 

  • Data on lead follow-up for law firms--and how that compares to other industries
  • Best practices for lead follow-up
  • How to schedule consultations, appointments, send images, and share case updates

Don't miss this webinar and this exclusive data. 

 

Register here: https://smart.kenect.com/masterclass-after-hours-communication

Kenect, 1064 S North County Blvd, Pleasant Grove, UT 84062, United States

Unsubscribe Manage preferences



--

P. Heath Ward

Managing Attorney


Anastopoulo Law Firm, LLC
2170 Ashley Phosphate Road | 3rd Floor | N. Charleston, SC 29406

Tel:  843-614-8888 | Fax: 843-353-1604

www.akimlawfirm.com he...@akimlawfirm.com

Office Locations: N. Charleston | Charleston | Florence | Columbia | Greenville | Myrtle Beach | Charlotte, NC 

Appointment Only : Wilmington, NC


NOTICE: This email contains information belonging to Anastopoulo Law Firm, LLC. This message is intended solely for the use of the individual to whom it is addressed and may contain information that is privileged, confidential or otherwise exempt from disclosure under applicable law. If the reader of this message is not the intended recipient or the employee or agent responsible for delivering the message to the intended recipient, you are hereby notified that any dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, please immediately reply to this message or notify us by telephone at 800-313-2546 and delete the message.

Reply all
Reply to author
Forward
0 new messages