Mifi 8800l Firmware Download
Boyan Atanaschev
The following post was written using the MiFi with firmware 7.1.6. The problems listed below manifested itself for me and several other people. Read the update above on how to upgrade your MiFi to the latest firmware which has resolved the problem thus far for me.
Ive had the device for over a year, and have basically just suffered through the disconnects. My boyfriend and i were so excited to get this device(previously we had two seperate contracts and USB devices) especially so he could work from home. unfortunately he has to sign into a VPN tunnel so each time the device disconnects he has to completely login again, basically not allowing him to ge any work done. The device will disconnect as much as every 5 minutes. And the same thing with Verizon support, they know nothing about the device and are very surprised to hear about the issue hundreds are reporting on the verizon forum. something definately is odd about the company reporting nothing of the problem. ive spent hours scouring the internet for a solution to no avail. I have no next move.
Hello Allison,
Are you still receiving this problem? I know this is a very late response (more than 2 years) but I am conducting an experiment on some of these faulty verizion devices. Please let know if you have changed devices or had to replace the Novatel MiFi device.
Same problem. My MiFi just loves to drop into dormant state, and it is so irritating, especially when I am using the device. For no reason, it just disconnects and reconnects, and while I am online gaming, it will just drop me from the service for absolutely no reason. It needs a serious fix, because i know its not just losing reception.
Hello Adam,
Are you still receiving this problem? I know this is a very late response (more than 2 years) but I am conducting an experiment on some of these faulty verizion devices. Please let know if you have changed devices or had to replace the Novatel MiFi device.
I have only had the mifi since Saturday and am using it for internet access at my home since my local ISP went out of business. I am using it as a hotspot for a desktop using a Linksys usb network adapter and also as a hotspot for a wireless card in a Dell laptop. My observation has been that when my wife has been on the desktop and myself on the laptop at the same time, she has had several dropped connections while I have not had any that I know of. Seems to be a problem in my case between the desktop and mifi instead of a mifi problem.
When I suspended the service in may this year the verizon website did not offer an option for customers without a contract. I could choose between a 30 day suspension with billing thereafter or a 3 month suspension without billing. My intention was to not use the device because we would be staying in Canada for 5-6 months. So none of the given options applied to me. It was clear to me that both options would only apply to customers with a contract. So I choose the one month option, assuming that billing would result in $0,00 bills or no bills at all, since I indeed did not use the device.
When I today logged in to my account I was horrified to discover that a $400 bill had been racked up. I do not feel any legal obligation to pay this bill, as I do not have any contract. Speaking to customer service today did not help as Verizon says they will continue to demand that bill be paid. I can only warn other customers against trying to use MIFI seasonal. Verizon seems only to accept a 3 month suspension even without having a contract!!!
Some thoughts:
1. Are you on a Mac or PC? If PC, are you using a client other than the Windows one? (branded Dell) for instance. This can cause disconnects on *any* wi-fi connection.
2. Also, did it happen after a firmware update?
I wonder if you would have this problem if you plugged the MiFi into a device like a CradlePoint CTR350? The CTR350 is an WiFi/EVDO router that requires a USB modem. You would plug the MiFi into the CTR350 and the latter will start and restart the connection up. Maybe that could be a solution?
My MiFi worked perfectly for over a year, the three days ago started constantly reconnecting. I upgraded to 7.3.11.1 and firmware to 159 and ISO on the card. No luck. While tethered it works perfectly, but once I goto Wifi mode instantly reconnects every 45 seconds.
Mifi works fine with laptop but continuously disconnects from ITouch.
Connects fine at first, as soon as I open APP e.g. Urban Spoon etc. it disconnects and blocks reconnect for about 90 sec.
Got newest Firmware upgrade and software on Itouch and MIFI.
SOOO annoying.
Anybody else have this problem?
1) Using MiFi as a wireless device will work on any computer as long as you have a wireless card in your desktop (laptops already have this). You do not need to use Verizon Manager when in wireless mode as your computer will recognize the MiFi as a network, no different than if you were at a coffee house, jumping onto their network.
Thanks for your blog post here. Just went searching for a fix to this issue that I have suddenly begun experiencing for the last couple of weeks with my Verizon MiFi. I had never upgraded the software or firmware since purchase a year ago (Jan 2010).
I may have found a quick fix to the Verizon Mifi4501L dropout problem. It seems the Mifi will not dropout if the computer is running XP software? I have a old XP computer on and connected then my Vista computer runs at full speed without dropouts. Dennis
I also notice how hot this thing gets. In fact the other day I was at a local Verizon store and spoke with one of the customer reps about the way it get hot. I suggested that device should have some sort of finned heat sink, perhaps with a fan or something. She said that she never received any complains about the heat generated by the 2200. I think that this is a problem they just are not addressing. After all, the device is marketed to be compact and carry around in your pocket.
I am so frustrated by the frequency of disconnects that i want my tether back. Shame on me for signing up for two years, shame on them for an inferior product. I WILL take the penalty and terminate my contract after four months. DO NOT BUY, it may bite you in the %$@
Yes, mifi is terrible. Company provided for me so that is what I have to use. As a consumer it will be a very long time before I purchase any service from Verizon again. Their home internet is bad at best, their service is terrible (and I mean terrible, just terrible), and the wireless devices (at least in SoCal) barely work.
i have had my mifi2200 now for over a year and it sucks everytime i turn it off and then turn it on it will eat up 15 mb and thats a shame on how verizon will steal from us pay attention to your usage you will see what im talking about
I said I would post again after I gave window mounting a try. Apparently my problem is the battery heating up. Now I have to reset the MiFi every morning, and several more times throughout the day. Talked with tech support who advised they will be sending a new battery and it should be here tomorrow. Window mounting did increase the amount of time I was able to use the MiFi just because it kept the battery cooler for a longer period of time.
We were using a Verizon MiFi 4g at a GE faciclity, as subcontractors, then all of a sudden the signal went down the tube. I had to drive outside the building to secure a signal, and by the time I got in it was gone. It turns out that the MIFI hotspot was interferring with GE equipment and they started jamming us, (as told to me by GE personnel) Has anyone else had conflicts with their 4g MiFis interferring with other peoples signals?
I am very upset! I bought this thinking it would be great. Now here i am with many online assignments that are due tomorrow and I cant do them! The mifi connected perfectly the first week but now it only connects randomly. I paid $480 out of pocket for my class and Verizon mifi is gonna cause me to fail and waste my money! I have 3 children and its hard enough as it is!
My Mifi 2200 was excellent and was so good is why we upgraded to 4510L. I am so frustrated with this piece of junk and the lack of support by VZ, that I will now make the switch to AT&T for my phone and the local ISP for Internet. Maybe losing customers is all they will understand.
Hello Cliff,
Are you still receiving this problem? I know this is a very late response but I am conducting an experiment on some of these faulty verizion devices. Please let know if you have changed devices or had to replace the Novatel MiFi device.
The BBB just helped me finish a complaint with Verizon (overcharging, data plan, corp. discounts) any way be really careful there are stages and loop holes planted in that process to benefit Verizon. Nothing to do with the BBB, and they are AWESOME! Now that I have that issue done I can now move on with another complaint against them for the mifi device! I am now going on my 17th replacement! Ugh!
@Travis thanks for figuring that out! Your solution is working so far for me too. My network download speed more than tripled (from about 6 Mbps to 21.4 Mbps) after making that configuration change as well.
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