last month I bought a new Laptop with better specs than my old laptop. My old laptop works with windows 10, my new laptop with windows 11. On my old laptop lightroom worked very well, without any problems. On my new laptop everything works great, except for lightroom. Lightroom falters and is very slow. Is lightroom classic compatible with windows 11? Or is there a solution for this problem?
Please post your System Information as Lightroom Classic (LrC) reports it. In LrC click on Help, then System Info, then Copy. Paste that information into a reply. Please present all information from first line down to and including Plug-in Info. Info after Plug-in info can be cut out as that is just so much dead space to us non-Techs and it takes up vast amounts of scroll space making the reply less readable and less likely that others will bother with your post.
To get and post better info, in Lightroom, click on Help, click on System Info, click on Copy. Paste that info into a reply (you might want to trim the info down a bit, as most of the info after the plugin info is largely gobblygook to many of use). Photos of a monitor suck, Please actually copy and pastee instead.
Also, Windows 11 as say vs 10 or earlier. Probably many things to turn off, to tweek, etc. You can use Google to search for tips on that. Here is one example with a few that can relate to creative apps like LrC.
You have not shared that system Info yet, so no knowledge on what GPU. Both NVIDIA and AMD have tweeks for performance, at least NVIDIA does. SOme immediately get applied (for NVIDIA in the GeForce Experience, that tweak settings for specific apps) some in deeper in mfg supplied GPU control settings (a bit techie that bit)
You have not mentioned what fails, what is slow, etc. so a bit hard to diagnose. But some LrC settings that can slow things down. These have nothing to do with OS version, but on a new computer, perhaps they got overlooked.
One thing that can get in the way, and a new Windows 11 is going to want to do this. A Microsoft Account, as in logging into that computer using a Microsoft Account instead of a local account. This invokes a very intrusive use of OneDrive. OneDrive can really mess LrC up. First off, accidentally actually placing the catalog on OneDrive, bad, very bad. But more often, concurrent syncing with OneDrive. The latter can/will slow everything down, especially if OneDrive access is having a bad day. Would advise creating a local account, you do not need to login to a computer using a Microsoft account, and if you do want to access OneDrive, that can be done while logged onto a computer with a Local Account. I am not sayeing that the Microsoft account by itshelf is an issue, I am saying that it invoked OneDrive, and that is an issue (if yoyu really want to use a Microsoft account, their is a way to turn any OneDrive association with LrC off)
When I work in the library of lightroom and go from one photo to the other, after a couple of photo's lightroom freezes and one or two seconds later I can continue. It doesn't matter if they have 1:1 previews or not. The same happens when I add keywords to a photo. I can make one or two words at speed, then lightroom freezes and one or two seconds later I can continue to type.
When I go to another application, for instance outlook or chrome, and I want to return to lightroom (the program is open) it takes a second or 10 before lightroom appears and most of the times it doesn't respond immediately.
The last couple of days lightroom isn't responding most of the time at all and I have to wait minutes before I can actually do something in lightroom if I can do something. So the problem seem to becomes worse.
I have still installed lightroom on my old laptop, but I thought I read that it is possible to have this version of lightroom running on 2 computers. On my old laptop lightroom still works just fine.
Photo import from my iPhone used to work. For the past several months it has not been working. I have updated to the latest version of Lightroom Classic. I am using the latest Windows 10 and an iPhone XS.
What happens is this: I plug my iPhone into my computer via a USB port (I have tried multiple USB ports and multiple cables). Then iTunes pops up and usually wants to do some syncing. So I let it do that. Then I open Lightroom and click Import. Sometimes the iPhone doesn't show up in the import list. If not then I try shutting down Lightroom, unplugging the iPhone and plugging it back in again.
Once the iPhone shows up in the import list, I select it. It will show a bunch of photo icons with check boxes. I have it set to "Don't import suspected duplicates". Many of the icons will gradually get replaced by thumbnails. But many will say "Preview not available". Which I find strange. I scroll down and let it fill in as many thumbnails as it can.
Then I click Import. It brings up the "Copy and import photos" progress bar on the top left, which shows 1%. After a few minutes, it will show a dialog box titled Import Results. It says "Some import operations were not performed." It has two expandable sections: "The files already exist in the catalog. (25)" and "The files are not photos or videos. (1)." I find it odd that it would complain that files already exist in the catalog, since I have set it to ignore files already in the catalog. I click OK to close this dialog.
Then it shows another Import Results dialog. It says "The following files were not imported because they could not be read or the destination folder is not writable." And it lists expandable sections for Items 1-5244, in groups of 100. Well that's odd because in Windows Explorer, it still shows the iPhone. It has not been disconnected. I close that dialog.
This is very frustrating as I can't import my files, and will lose them as I don't have any other backup. Well, they do get backed up to Google Photos, but that's not a very easy thing to restore from. If anyone can help, that would be much appreciated.
I've read some advice that says to import the photos to your computer by copying them via Windows Explorer. Then import them into Lightroom. Well, that doesn't work either. It will stop partway through copying them and say there was an error. Even if it did work, it would probably copy all the files, and I only want to copy the new ones.
I should note that even though I can navigate through the iPhone's DCIM folder on Windows, I'm no longer able to open the photos. So it seems like something is timing out somewhere, cutting off access. Don't know if it's the iPhone, or Windows.
The easiest way to get your photos from your phone into Classic is to set your Classic catalog to sync with the cloud but you don't have to actually sync anything. Make sure to set up Lightroom Sync to sync into the same location as where you would normally import your images to such as the screenshot below (this is the Classic Preferences screen)
with the specific location set to where I have my normal imports happen and using the same dated subfolder structure I use. Then simply install Lightroom on your phone, log on to your Adobe account and import images from the photo roll into Lightroom. They will sync over the web into your Classic folder automatically.
Thanks for the advice, but that ran into problems, too. I set up Lightroom Classic as you specified. I installed Lightroom on my phone and set it to import images from the photo roll into Lightroom. sd
It uploaded a bunch of photos to the Lightroom Cloud, and then it said it was almost out of space in the cloud (I have the 20 GB default). There were some 4447 (51%) photos pending to upload. I left it running overnight. In the morning it still said there were 3563 pending (74%). The screen had blanked, which is strange because the night before I know it was set to stay awake as long as it was still uploading and connected to power. Also the warning about "Cloud Storage Almost Full" still showed the same figures: I had used 17.4 GB out of 20.0 GB. I'd expect that to be full by now. It says there are 992 photos in the cloud storage.
I got the impression from your instructions that it wouldn't use cloud storage, just bypass that and go straight to Lightroom Classic. I don't want to use cloud storage because as you see I don't have enough even for my photos/videos on the phone, never mind all of them in Lightroom. I don't want to pay a monthly charge for cloud storage when I should just be able to store them on my Windows machine.
I don't think it copied any photos onto my Windows machine in Lightroom Classic. I'm not sure - how can I tell? I don't know exactly which photos were there before I started the sync from the phone. I see that in the Preferences for Lightroom Sync, it still shows no Sync Activity. Perhaps I need to right-click on the destination folder and select "Synchronize Folder"? I'm going to try that.
The only photos that don't count towards your cloud stoarge are those imported directly imported into Lightroom Classic then synced with your cloud account. The reason being that smart previews rather than the full raw photos are synced to the cloud. The 17.4GB of photos imported from you phones camera roll into Lightroom are counted towards your 20GB quota, hence you getting a warning about running out of storage.
Also, I tried importing photos onto a MacBook using Image Capture. It seems to have captured almost everything. It ended with an error dialog, saying it couldn't import 364 items. It only lists 5 of the items that weren't imported, and they were all MOV files, but that could just be a coincidence. The destination folder contains 4,434 JPG files, 634 MOV files, 488 AAE files, 25 PNG files, and 1 GIF file. Meanwhile the Photo Roll on the phone says it has 3,989 Photos, 556 Videos. (2 screenshots were added since I did the import.)
I don't really understand why there are more photos, even JPG files alone, in the captured directory, than are reported to exist in the camera roll on the phone. Maybe some of them are thumbnails for the MOV files.