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Berniece Leonhardt

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Aug 2, 2024, 11:43:11 AM8/2/24

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By hacking into such an account, you can subscribe to a third-party account. This scam works because an increase of a few dollars per month often goes unnoticed by a family who has subscribed to telephone and the Internet with the same provider.

When an account is hacked, you should contact Netflix. If you can still access the account, in Settings, the option "Disconnect all devices" lets you disconnect all devices currently using the account. Then simply change the password. Additionally, you should change your passwords for all other online accounts. Finally, Netflix provides tips for users who receive suspicious emails regarding their service here.

Hi, my Netflix account through my sky package has been hacked, email address changed and profile locked. The Netflix account through my true email account is now showing no active account and asks me to subscribe. I've managed to find out what the email address they've changed it to is (someone in Columbia) but despite a couple of attempts with Netflix customer support they say they can't do anything without a service code. I can't access the service code as it's locked on the profile page and not the Netflix home page so going around in circles. Sky tell me to contact netflix, Netflix to contact sky. Can anyone help in delinking this rogue account from my sky package so my proper one can be relinked, with new password! I don't want to have to reset the entire box if possible. Thanks

Thanks, all sorted how. It was locked on their profile page so couldn't kick them out. Managed to get the service code through the up up, down, down etc hack from another thread which also showed what email address they'd changed my account to. With that info netlix were then able to remove them and change it back to my email which then recognised I had a subscription with them through sky.

Hello there just wondering if anyone here that has a netflix account linked with EE has had it hacked and now cant recover it because they need an password resetting code that you can only get from the smart benefit page... But there is nothing on the smart benefit page.

Is there anyway of accessing that page to get on the link that re-directs me to the netflix forgotten email page so I can get the security code so that they can reset my account, rang them twice already and never felt so belittled in my life as i explain the situation and they just stick to their script not being able to help out at all until i get this useless code.

I've had exactly this issue, my account was switched to premium at the end of august which i switched back and then again today it was switched back which triggered me to look into it. I logged into my netflix to find there was no active account, after a call with bt i went to bt.com/bttv/netflix to try and recover the account to find a random email address as the account email. I then called Netflix and to their credit were very quick to sort the issue and transferred the account back to the correct email, you'll need the service code off the recovery page to help though.

It feels like there's something gone wrong on BT/Netflixs side here as i've had no emails to say there was any activity or that the payment details/account has been transferred to a different email. my original account was still there so its either the profile or something that's been moved.

The problem is the payment method on your already existing account expired and Netflix froze your account, therefore since you are already paying through Sky or another provider, the system automatically assigned an account as its not possible to be paying without one, since the Netflix and Sky accounts(household) are already linked. On the other hand if the email you used is not what you update with a payment method, you will pay to both Sky and Netflix with 2 different accounts.

I share a Netflix account with my parents and my sister (they get my Hulu login, though, so I think we're square). For the past couple of months, I'd noticed movies showing up under Recently Watched that I know none of us would touch with a ten foot pole. Stupidly, I dismissed this as a hiccup on Netflix's part, until I found out the awful truth: we'd been hacked.

It's shameful that someone who writes about tech for a living would just let such suspicious activity slide without further investigation, but it wasn't until I saw this Tech Insider headline that I wondered if the weirdness was more sinister than just a glitch. Motherboard's hacking and information security reporter Lorenzo Franceschi-Bicchierai pointed me in the direction of the website haveibeenpwned.com, where I entered my parents' email address. Lo and behold, we'd been pwned to the max, our login info dumped in a plaintext document titled "BunchaNetflixAccounts," along with the info from some 2400 other users. The document was posted on Pastebin, a site that temporarily stores chunks of plaintext and is primarily used by people sharing code.

The site notes that pastebins are usually only up for a few days, but I knew this had been going on for way longer than just this month. So I went to Netflix's site and checked the viewing activity for my profile, and sure enough there was stuff on there going back months. Curse of Chucky. The Passion of the Christ. One login thief seems to be really into drug trafficking, watching both the new Netflix original series Narcos and El Seor de los Cielos, a telenovela about a drug lord.

The breadth of the stuff watched strongly indicates a number of different people using our account. It's hard to believe the same person would be interested in watching Money for Nothing: Inside the Federal Reserve, Anchorman 2, and half a season of The L Word all in the same week. (If such a person indeed exists, I'd like to have a drink with them.)

Once someone gets inside your Netflix account, there's not a ton they can do aside from binge watch some Family Guy, because your credit card info is obscured by the site. The real danger lies in if you use your Netflix password for a bunch of other stuff too. In that case, anyone enterprising enough could do some real damage.

So if you think you've been hacked, here's what to do. Go to haveibeenpwned.com and find out if your data is out there. Change your Netflix password, and if any other accounts share that password you should change those, too. Franceschi-Bicchierai recommends using a password manager like LastPass or 1Password.

I don't think my family's Netflix hack has created any other issues, but we'll be taking better precautions from now on. Though I hate to begrudge people access to Curse of Chucky, they'll have to find some other way to watch it.

For the last few years, hackers have created a massive black market of hacked streaming service accounts that they sell online. Not only is Netflix one of the largest services, it is also one of the most popular targets of hacking.

The other way hackers are getting your username and password is by sending fake emails asking you to sign into your Netflix account. These emails look official, but they are an attempt to hack your username and password.

Wondering if you are already a victim and someone is using your Netflix account? Netflix makes it easy to find out. Netflix tracks everyone who uses your account and where they are from. In your Netflix account, go into the Streaming Activity section under Account Settings. You will be able to see if people from other states are using your Netflix account.

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Thankfully, the advent of Netflix opened up a completely new way of viewing the entertainment industry, creating immense convenience for users and infinite possibilities for content creators. However, unfortunately, the risks of getting hacked did not vanish with the advent of paid streaming services like Netflix, which allow us to watch a huge variety of content titles under one umbrella at a rather affordable monthly fee.

The data on which these stats are based was obtained from the dark web and hacker communities.
These stats about scary and frustrating hacking attempts may make you want to just cancel your Netflix subscription and get rid of it once and for all, but what if we told you there was a way to stay subscribed to Netflix while also staying safe from malicious hacking attempts?

Some of the hackers are prepared to observe quietly, while others are a bit more adventurous and will attempt to modify your login information. Some hackers will take over everything, from your email address to your password, in order to sell the credentials of your account to an unaware client.

However, this is not a foolproof approach because there are other ways to remove anything from your recent streamed list, and hackers are obviously aware of those ways. However, in case you suspect something is wrong, you should immediately examine your Netflix Account history to be on the safe side.