Discipline Tracking issue

[Kyle Schneider]

The update that PowerSchool released for hosting customers over the weekend has caused an issue where prior Discipline Tracking entries no longer show up on the page. Rest assured, the data is still there. One school district has already filed a support case about it, and I’ve communicated details, along with a fix, to PowerSchool’s Alaska state reporting manager.

If you need the functionality restored to normal faster than PowerSchool can get an update released, let me know and I can help you with a custom page that will restore functionality. (Though that does mean removing the custom page once PowerSchool releases an update.)

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Kyle Schneider
GSD Educational Services
Phone: 907-917-4149
ky...@gsded.com

[The Chad]

Kyle,

Do you know what state reporting version contains this error?

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[Kyle Schneider]

This one:

—
Kyle Schneider
GSD Educational Services
Phone: 907-917-4149
ky...@gsded.com

To view this discussion visit https://groups.google.com/d/msgid/ak-psug/CAB5OjTzgFq%2BVA4SM_JiV%2BJ2OmsaXatTDsVAXT7KxRerMx6mkAQ%40mail.gmail.com.

[Candy Thurneau]

I have called and created a case. This has only affected Alaska. I am the 3rd District to file a support case. They have put it at a Tier II, Business Critical.  There is no date for the new release at this time to fix this issue, and no workaround at this time. (Data Export Manager does not work, and no DATs for the discipline to be able to use DDE.)

To view this discussion visit https://groups.google.com/d/msgid/ak-psug/B0E0262F-13DA-471E-BAAA-D9D3CADCD3D8%40gsded.com.

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Candy Thurneau

Alaska Gateway School District

PowerSchool ISST/Media Specialist II

907-883-5151 ext. 103

[Gunderson, Megan]

Valdez is similarly affected . . . is there value in everyone affected filing a case? If more file a case, would they escalate to Tier I: Everything is on Fire? :)

Megan Gunderson, M.S., M.Ed. Director of Technology and Communication Valdez City Schools 907-834-4716  |  www.valdezcityschools.org mgund...@valdezcityschools.org PO Box 398, 1112 West Klutina Drive  |  Valdez, Alaska

To view this discussion visit https://groups.google.com/d/msgid/ak-psug/CALnJQSxZ0%2BXsyZU93SoT9KY-8-tSyFuyENqxtku4XXt_oia6mw%40mail.gmail.com.