Greetings from Spain and Problem Report: Credentials have been rejected

[Piterluis RumoresF1]

Good day, people!

First of everything, I would give again the thanks to the creator of these dlls, and to Alexander, for the work and all the advises and help they gave me last year, when I tried to embed the dlls in my Foxpro App. I hve to say that I followed your advises and I decided to learn about C# in .NET. Well... Besides AK-F1-Timing libraries work really fine inside C#, I am really pleased to work in this languaje. Nowadays I perform all the programming I do in C#!! Really thanks, people!!

My windows app worked really fine thanks to the dlls, connecting to the f1 server and collecting, processing and showing all the posible data during live sessions. I have been trying even this winter and everything was Ok, receiving data from the last GP in Brazil.

But... in the last days, I am not able to connect to the server and I am afraid we could have a problem like the one we had at the beginning of last season with some changes F1 served did.

The error I obtain is always the same: "The supplied credentials have been rejected by the live-timing service". Obviously, I have tried with several users and passwords (all of then working fine directly in the F1 web live timing) with same result.

Are you getting the same error? Is people able to connect succesful to the f1 server?

Thanks a lot for your support!

Yours sincerely,

Pedro Luis Romera.

[Piterluis RumoresF1]

Hi again...

Last tests we have done (some users using different rigth users and Passwords, from different locations and ADSL providers), show than nobody is able to connect without credentials rejected but just one user. He is working with my app under Windows 8. He has tested the app in a Windows 7 with same user and password, and he has not been able to connect... Credentials rejected again.

I do not understand wher is the problem...

1. Charset or Regional Setting (OS) issue

2. Internet Configuration (OS) issue

3. I do not know

Ciao and thanks for the help!

Pedro.

[F1 Looney]

Hi Pedro,

Can you ask two of your users to try using the authentication tool we created to help diagnose the previous issue? Here are the instructions for reference:

I have created an AuthenticationTool, just download, extract and run on the command line. For example:

> AuthenticationTest.exe your-username your-password

It should then output something similar to this:

15:58:07.6075 INFO Program[1]: authenticating, username='your-username', password='your-username'
15:58:07.6145 INFO LiveAuthenticationService[1]: fetching auth token from http://www.formula1.com/reg/login?redirect_url=/live_timing/ for user your-username
15:58:13.8799 INFO LiveAuthenticationService[1]: fetched auth token 97DE88CEAE3B5B38469AAA4CD21CCF69970819D97CA0D1DC8DCCD4918C8268

15:58:13.8809 INFO Program[1]: authenticated

If it fails, please ensure that your credentials have been output correctly. If they have, please attach the output (ensure you _remove_your_password_ from the output first).

The tool can be downloaded here:

http://ak-f1-timing.googlecode.com/svn/trunk/tools/support/AuthenticationTest.zip

Cheers.

[Piterluis RumoresF1]

Good afternoon! Yes, of course. In fact, I have done it. :)

Here I show you three results from two different users. First one is from Andalucia, south of spain, and second one from Galicia, north west is spain.

First one. Executing test tool under windows 7 64 bits...

C:\AuthenticationTest>AuthenticationTest santi...@gmail.com Santiaguito1
13:30:09.1858 INFO Program[1]: authenticating, username='santi...@gmail.com',
password='Santiaguito1'

13:30:09.1998 INFO LiveAuthenticationService[1]: fetching auth token from http:/
/www.formula1.com/reg/login?redirect_url=/live_timing/ for user santi...@gmail.com

13:30:09.5148 ERROR LiveAuthenticationService[1]: failed to fetch the auth token as no cookie named USER was found in the response to the login request, assuming the credentials have been rejected

13:30:09.5178 ERROR Program[1]: System.Security.Authentication.AuthenticationExc
eption: The supplied credentials have been rejected by the live-timing service.
en AK.F1.Timing.Live.LiveAuthenticationService.Login(String username, String password)
en AuthenticationTest.Program.Main(String[] args)

C:\AuthenticationTest>

Second result. Galicia attempt under widows 7...

C:\AuthenticationTest>AuthenticationTest pi...@aedave.es 123456

C:\AuthenticationTest>AuthenticationTest pi...@aedave.es 123456 15:40:06.1517 INFO Program[1]: authenticating, username='pi...@aedave.es', passwo rd='123456' 15:40:06.1777 INFO LiveAuthenticationService[1]: fetching auth token from http://www.formula1.com/reg/login?redirect_url=/live_timing/ for user pi...@aedave.es 15:40:06.7558 ERROR LiveAuthenticationService[1]: failed to fetch the auth token as no cookie named USER was found in the response to the login request, assumin g the credentials have been rejected 15:40:06.7598 ERROR Program[1]: System.Security.Authentication. AuthenticationExc eption: The supplied credentials have been rejected by the live-timing service. en AK.F1.Timing.Live. LiveAuthenticationService.Login(String username, String password) en AuthenticationTest.Program.Main(String[] args)

C:\AuthenticationTest>

Third attempt. Same user (and password). Same location, same internet provider, different OS, this time windows 8...

C:\AuthenticationTest> AuthenticationTest pi...@aedave.es 123456 15:29:36.2438 INFO Program[1]: authenticating, username='pi...@aedave.es', passwo rd='123456' 15:29:36.2538 INFO LiveAuthenticationService[1]: fetching auth token from http://www.formula1.com/reg/login?redirect_url=/live_timing/ for user pi...@aedave.es 15:29:36.5599 INFO LiveAuthenticationService[1]: fetched auth token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rogram[1]: authenticated C:\AuthenticationTest>

This guy from galicia is the only one from all users of my app able to connect to formula one server. He is the only one who uses windows 8.

Thanks for your help and interest!

see you!

Pedro.

[Piterluis RumoresF1]

Good day people,

Well... Since last week, my app is connecting without problems from everywhere in Spain, using Windows Vista, 7, and 8, and of course, with same usrs and passwords than the ones we used when connection used to fail. I did not do anything...

Like last yeat... credentials problem starts at the beginning of the season, and suddenly, it solved itself... alone... Internet connections paths are inscrutable... :o This year we found out that with Windows 8 we were able to connect, and we tried to find internet connection and configuration differences between Win8 and Win7 and below... But no success... Anyway, at the end... it works. I do not know why now yes and two weeks ago no, but it works. That's the important thing.

Really thanks a lot for your attempts trying to help us to solve this "spanish" situation.

See you!!

Pedro.

El jueves, 7 de marzo de 2013 09:51:35 UTC+1, Piterluis RumoresF1 escribió: