We are seeking an experienced Microsoft 365 Project Manager who can quickly ramp up and support critical initiatives related to Go-To-Market (GTM) and Production/Platform Operations (PTO). The ideal candidate will work closely with cross-functional teams and leadership to drive project execution, coordinate knowledge transfers, and ensure operational readiness through well-documented runbooks.
This role requires a strong blend of project management expertise, Microsoft 365 technical knowledge, and stakeholder communication skills.
Key Responsibilities:
- Lead and manage projects related to Microsoft 365, GTM, and PTO initiatives
- Coordinate and facilitate knowledge transfer (KT) sessions across teams
- Ensure runbooks are complete, accurate, and aligned with operational standards
- Act as a liaison between TechOps, business stakeholders, and leadership teams
- Review and validate runbooks with a holistic end-to-end technology perspective
- Track project progress, risks, and dependencies; provide regular status updates
- Drive collaboration across cross-functional teams including engineering, operations, and business units
- Ensure smooth transition from project delivery to operations
Required Skills:
- Strong experience in Project Management (Agile / Waterfall methodologies)
- Hands-on knowledge of Microsoft 365 ecosystem, including:
- Exchange Online
- SharePoint Online
- Microsoft Teams
- OneDrive
- Security & Compliance features
- Experience managing GTM (Go-To-Market) and operational readiness projects
- Proven experience in runbook creation, validation, and documentation
- Ability to understand end-to-end technology architecture
- Strong stakeholder management and communication skills
- Experience working with TechOps / IT Operations teams