Salesforce Technical Project Manager - Plano, TX - F2F interview
Rohit pal
Hi Vendors,
Job Title: Salesforce Technical Project Manager
Location: Plano, TX (100% Onsite – Local Candidates Only)
Duration: 6 Months Contract
Job Summary
We are seeking an experienced Salesforce Technical Project Manager to lead the implementation of Salesforce Service Cloud Voice (SCV) for enterprise customer service operations. The ideal candidate will possess a strong combination of technical Salesforce expertise and project management experience, driving successful end-to-end delivery while collaborating with business stakeholders, architects, developers, administrators, and QA teams. The candidate should have proven experience managing Salesforce implementations, Agile delivery, release management, and DevOps practices.
Key Responsibilities
- Lead end-to-end Salesforce project lifecycle including initiation, planning, execution, monitoring, and delivery.
- Manage Salesforce Service Cloud and Service Cloud Voice (SCV) implementation projects.
- Define project scope, schedules, milestones, deliverables, and resource plans.
- Track project progress and provide regular status updates to stakeholders and leadership.
- Act as the primary liaison between business stakeholders, Salesforce teams, and technical teams.
- Facilitate Agile ceremonies including sprint planning, daily stand-ups, sprint reviews, and retrospectives.
- Coordinate cross-functional teams including Developers, Administrators, QA Engineers, Business Analysts, and Solution Architects.
- Identify project risks, dependencies, and blockers while driving timely resolutions.
- Ensure adherence to Salesforce development standards, governance, and best practices.
- Oversee User Acceptance Testing (UAT), release management, deployment planning, and production support.
- Drive DevOps, CI/CD implementation, and release automation initiatives.
- Maintain project documentation, solution designs, technical documentation, and process artifacts.
- Ensure projects are delivered on time, within budget, and aligned with business objectives.
Required Skills
- 10+ years of overall IT experience.
- 8+ years of Salesforce project delivery or technical project management experience.
- Strong experience implementing Salesforce Service Cloud.
- Experience with Salesforce Service Cloud Voice (SCV) implementations.
- Expertise in Agile/Scrum project management methodologies.
- Strong project planning, estimation, scheduling, and risk management skills.
- Experience using Jira, Azure DevOps, and/or Microsoft Project.
- Knowledge of Salesforce release management and deployment processes.
- Understanding of Salesforce governance, development lifecycle, and best practices.
- Experience coordinating multiple technical teams across enterprise projects.
- Excellent communication, stakeholder management, leadership, and decision-making skills.
- Strong analytical and problem-solving abilities.
Best Regards
Rohit Kumar (Sr.Technical Recruiter)
11494 Luna Road, Ste 280 Farmers Branch, TX -75234