Fwd: Questionnaire Survey

[rithvik samson]

Hey gys can u plz take some time and fill the following .. one of my frnd needs this info

---------- Forwarded message ----------
From: <kochu...@gmail.com>
Date: Tue, Jan 24, 2012 at 5:47 PM
Subject: Questionnaire Survey
To: jsri...@gmail.com

If you have trouble viewing or submitting this form, you can fill it out online:
https://docs.google.com/spreadsheet/viewform?formkey=dHoxeUlGa2R6N3lKcE9RdUllaUdpM2c6MA

Questionnaire Survey

Send us questions, comments, or suggestions using this form.

What is your age group? *

• 20 years and under
• 21≤25 years
• 26≤30 years
• 31≤35years
• 36 years and over

Please specify your gender? *

• Male
• Female

How long have you been using a Mobile for? *

• Less than 6 months
• More than 6 months but less than 1 year
• 1-3 years
• Over 3 years

How long have you used your present Mobile for? *

• Less than 6 months
• More than 6 months but less than 1 year
• 1-3 years
• Over 3 years

Have you ever switched to a different Brand? *

• Yes
• No

Which of the following reasons would you advocate for leading you to switch brands? *

		Very High	Somewhat High	Neither High nor Low	Somewhat Low	Very Low
Quality
Price
Purchase experience
Installation or first use experience
Usage experience
After purchase service (customer service, etc.)
Repeat purchase experience

Overall, how satisfied are you with the present Mobile? *

• Very Satisfied
• Somewhat Satisfied
• Neither Satisfied nor Dissatisfied
• Somewhat Dissatisfied
• Very Dissatisfied

How important are the following characteristics when purchasing this type of product/service? *

		Extremely important	Very important	Somewhat important	Not very important	Not at all important
Quality
Price
Purchase experience
Installation or first use experience
Usage experience
After purchase service (customer service, etc.)
Repeat purchase experience

Taking the consideration of your present Mobile phone which of the following statements are true? * Consider your present mobile in this scenario

		Strongly agree	Somewhat agree	Neither agree nor disagree	Somewhat disagree	Strongly disagree
Mobile was worth the purchase price
Mobile does what it claims
Mobile does what I need
Mobile is easy to use
Mobile is competitively priced

Comparing the similar Mobiles offered by other companies, how would you compare the one you have right now as? *

• Much better
• Somewhat better
• About the same
• Somewhat worse
• Much worse
• Don’t know

Would you purchase the same Mobile brand again? *

• Definitely
• Probably
• Not sure
• Probably not
• Definitely not

Any suggestions to improve this questionnaire? *

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