π Melanie Perkins' 10 lessons for growing Canva to get to $1B+
Corey Haines | Swipe Files
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In 2018, Canva co-founder and CEO Melanie Perkins wrote a LinkedIn article that goes in depth on the Canva journey. It's one of the most detailed founder accounts I've ever read and a fascinating look into their history.
One bit that stuck out to me in particular is her 10 lessons for growing Canva:
1. Solving a real problem. I think the most critical ingredient has been providing a product that solves a real problem that lots of people care about.
2. Offer a free tier that delivers a lot of value. If you can offer a free tier that provides a lot of value it will naturally help your product to spread much more rapidly.
3. Start niche and go wide. By starting βnicheβ (with Fusion) and then going wide (with Canva) we were able to really get a deep understanding of our customersβ problem and solve it well.
4. Our whole company focuses on growth, but not in the short-term optimisation sense. Everyone is either working on long-term growth initiatives or shorter-term optimisations. For example, internationalising our product or launching Canva on a new platform like our iPad, iPhone and Android apps all unlocks new markets, so we consider them long-term growth initiatives.
5. We structure our whole company around goals. The old school hierarchies of years gone by with rigid structures and hierarchies were certainly not made for rapidly growing startups. We structure each team around βcrazy big goalsβ with a lot less emphasis on titles. Every team has a goal and then celebrates when they hit that goal.
6. Ensure great onboarding: so users get immediate value and then share your product. We use usertesting.com a lot to test our product and watch userβs reactions. We spend a lot of time refining every detail.
7. SEO: when people are looking for your product it would be crazy not to let them find it.
8. Learn to love every type of data: we got off to a rocky start with A/B testing, when investors were asking if weβd A/B tested our vision. Itβs important to use the right data for the right occasion β from using usertesting.com, to A/B tests, user surveys, Google surveys and many others.
9. Provide real value: the power of this cannot be underestimated in both your product and marketing.
10. Aim to make your product affordable: while of course this doesnβt apply everywhere β a pretty apparent macro trend is that most things are getting cheaper, faster and more efficient. Doing this bring more equality and is good for business.
Go read the full article to soak up more insights. βCorey
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